• Journal of the Korea Convergence Society
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• v.10 no.11
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• pp.289-296
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• 2019

In the era of M-ICT (mobile information communication technology), it is becoming more and more important to establish a city brand image that is "user-centered" and creates a new experience of "interaction between people, people and things, and people and space". The experience of city users on the brand image of a city is the key factor to determine the competitiveness of the city, among which the user's research on the touch point of the city brand is particularly important. The purpose of this study is to enhance the user's brand experience and enhance the city's brand competitiveness. The research methods of this paper are literature review and investigation. Firstly, the background and purpose of the study are expounded, then the characteristics and ways of user experience touch points are defined through the document review, and the multi-latitude composition model of city brand touch points is proposed. By means of user investigation, the structural characteristics of high frequency touch points between digital touch points and physical touch points are obtained. According to the problems found in the investigation, the optimal design strategy of touch point is put forward in combination with the case. The innovation of this study is to study the relationship between the city brand and the touch point of user experience from the perspective of user experience, and propose a multi-latitude model of the touch point of city brand.

• Journal of the Institute of Electronics Engineers of Korea SP
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• v.48 no.3
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• pp.50-61
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• 2011

The Infrared touch method is generally used for a mid and large-size touch screen. But this method has several problems, such as difficulty with installation of a touch-object recognition device, limited application and coordinate error in multi-point touch system. Since we can take advantages of both color and local information when we use general cameras for a touch screen, a touch screen using general camera is more efficient than infrared one. It also has an advantage of easy installation of a touch-object device. However, it did not much appeal in a market because of several problems, such as color sensitivity, illumination and reflected light. In this paper, we study a method for a touch screen using a general camera and image processing method to recognize touch objects and coordinate calculation method to single and multi-point touch screen. It has the same recognition performance as an infrared touch screen for single-point method. And it does not have ghost point problem by using distance information of touch object and camera in multi-point touch system. But recognition performances of multi-point touch screen are less than single-point. If we improve execution time, this method can replace an infrared method for a single point touch screen, according to result of experience.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.2
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• pp.1507-1515
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• 2015

The aim of this study was to suggest an enhancement of pedestrian safety through a service design process regarding urban design in new-town area. For this study, the concept, process and touchpoint, and survey design area, of the service design are reviewed as a theoretical study. According to this study, traffic signals, pedestrian environment, pedestrian overpass, and access traffic road were surveyed as touchpoints and a problem search, concept design, design building, institutional implement were analyzed as a service design process. As a result of these studies, the planning method for pedestrian safety based on service design process in terms of the external space design in a new-town area are suggested.

• Proceedings of the KIEE Conference
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• 2009.07a
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• pp.1223_1224
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• 2009

광센서가 내장된 새로운 수소화된 비정질 실리콘(a-Si:H) 터치 디스플레이를 제시하였다. 16 인치 AMLCD의 모델을 구현하여 터치 패널을 성공적으로 작동시켰다. 본 시스템은 입력된 이미지로부터 실시간으로 정보를 추출해야 하는 복잡한 기존의 방식을 사용하지 않으면서 터치 포인트의 위치를 제공한다. 이 시스템의 간단한 구조를 통하여 대면적 터치 패널 디스플레이를 구현할 수 있다.

• Journal of the Institute of Electronics Engineers of Korea SP
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• v.48 no.3
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• pp.1-12
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• 2011

Large-sized multi-touch screen is usually made using infrared rays. That is because it has technical constraints or cost problems to make the screen with the other ways using such as existing resistive overlays, capacitive overlay, or acoustic wave. Using infrared rays to make multi-touch screen is easy, but is likely to have technical limits to be implemented. To make up for these technical problems, two other methods were suggested through Surface project, which is a next generation user-interface concept of Microsoft. One is Frustrated Total Internal Reflection (FTIR) which uses infrared cameras, the other is Diffuse Illumination (DI). FTIR and DI are easy to be implemented in large screens and are not influenced by the number of touch points. Although FTIR method has an advantage in detecting touch-points, it also has lots of disadvantages such as screen size limit, quality of the materials, the module for infrared LED arrays, and high consuming power. On the other hand, DI method has difficulty in detecting touch-points because of it's structural problems but makes it possible to solve the problem of FTIR. In this thesis, we study the algorithms for effectively correcting the distort phenomenon of optical lens, and image processing algorithms in order to solve the touch detecting problem of the original DI method. Moreover, we suggest calibration algorithms for improving the accuracy of multi-touch, and a new tracking technique for accurate movement and gesture of the touch device. To verify our approaches, we implemented a table-based multi touch screen.

• The Journal of the Institute of Internet, Broadcasting and Communication
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• v.17 no.6
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• pp.121-126
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• 2017

Recently, a lot of people use touch-pen devices such as smart phones and tab computers. To generate the picture and text, a user can give input or control the touch-pen device through simple or multi-touch gestures by touching the screen with a special stylus pen and/or one or more fingers. The accuracy and response time from the moment of contact with the touch board is very important to the touch device. Therefore, research is needed to find a way of removing the noise included in the touch signal quickly and efficiently. In this paper, we propose a method for removing a noise mixed in with a touch point coordinate which has been caused by a input pen on the touch screen. For effective filtering, the fast sampling of the coordinate corresponding to the noise from the input signal is required primarily. Secondly the total compensation of the touch coordinates using the characteristics of the B-Spline curve is applied to correct coordinates of the points. This method can ensure a real-time response than other algorithms. The applied performance evaluation method is comparing error pixels with evaluation values by dividing 10 intervals on the touch pad diagonally. Usually the average error is 7.1 pixels but our proposed method shows an average 4.1 errors. Therefore, our proposed touch pen method can express the input signal on the coordinates more correctly.

• Proceedings of the Korean Institute of Surface Engineering Conference
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• 2014.11a
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• pp.242-243
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• 2014

본 연구는 윈도우 커버 뒷면에 2층 구조의 전극으로 각 전극들의 상호 정전용량을 이용한 터치스크린 패널을 개발하였다. 정전용량 방식의 터치스크린패널(Touch Screen Panel; TSP)은 필름을 사용하는 저항막 방식에 비해 내구성이 좋아 작은 손상에도 동작에 지장이 없다. 또한, 터치의 정확도가 높고, 광학적 특성이 우수하며 다중 포인트가 가능하다. 윈도우 일체형 TSP는 박막증착을 통해 X축,Y축 방향의 전극 패턴을 형성하였고 전극 교차부는 포토리소그래피공정을 통해 절연막 형성 및 Bridge, Bezel 전극을 형성하여 TSP를 제조 하였다.

• Journal of Broadcast Engineering
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• v.20 no.4
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• pp.568-579
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• 2015

Recently, mobile devices with touch display panel are widely used. Accuracy and reaction speed of touch signal are very important in touch devices. Therefore, we need to develop an effective algorithm to reduce touch noise quickly and accurately. This paper proposes a touch noise reduction algorithm using Kalman filtering in consideration of signal motion. First, a specific pre-emphasis processing is applied to an input signal so as to maximize the effect of Kalman filtering. In other words, a pure signal in the touch signal increases but noise in the touch signal decreases. Next, motion of the signal is detected. Motion estimation is performed only if motion is detected. If we detect motion by using the only neighborhood of the signal, we can reduce about 75% of the computation in comparison with examining the entire area. Finally, Kalman filtering using the previous state of current signal is performed. Experimental results show that the proposed algorithm suppresses touch noise sufficiently without degradation of the pure signal

• Journal of the Korea Convergence Society
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• v.11 no.1
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• pp.97-108
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• 2020

Nowadays, '1+N' is the operation model of compound bookstores. This study firstly investigated the general information and needs of customers and analyzed 4 basic behaviors of customers in 10 functional space of bookstore. Secondly, a preliminary analysis framework of interior design of compound bookstore was established, by applying 3 research tools of service design to 3 design elements of interior design. Thirdly, the case was analyzed in the preliminary analysis framework to find out the detailed process of the interaction between the customer and the bookstore, the touchpoint and the interior design project, to find out the blind spots in design, and put forward the solutions. Finally, after being refined, a compound bookstore interior design model based on the concept of service design was established. This model can be used to test the design content and service quality of the interior functional area of the compound bookstore, and to find out the design blank points.

• Journal of Digital Policy
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• v.2 no.1
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• pp.21-30
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• 2023

Current research and practice have increasingly sought to focus on approaches to facilitate innovation due to its expanding growth of the experience economy over the past decade. Normally, customer experience design aims to maximize the effectiveness of positive experience with a brand or company's touchpoints when customers make a purchase as well as use a certain product or service. In order to design a product or service that can provide varying levels of experiences, there needs more beneficial design process strategies to help resolve the changing nature of customer experience. Design process is one such approach that provides designers as well as researchers across various academic disciplines as an integral source of creativity, driving innovation and growth. In this regard, this study aims to look specifically at the nature of customer experience and attempts to understand what extent that design process in both practice and theoretical perspective can assist in customer experience improvement. As a further consequence, this study will focus on implementing the idea of circular design into the customer experience process, namely the Circular CX Design Process-which is expected to increase effectiveness and efficiency in addressing customer needs and demands as well as delivering positive experiences at various touchpoints along the customer journey.