• Title/Summary/Keyword: 직원활용도

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Perceptions and Practices of Employees Regarding Email Records Management in Universities: A Case Study of D University (대학의 이메일 기록관리 실태와 조직구성원들의 인식: D대학을 사례로)

  • Park, Yu Jin;Jung, Young Mi
    • Journal of Korean Society of Archives and Records Management
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    • v.19 no.2
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    • pp.193-211
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    • 2019
  • With the increasing number of business email, there is a growing need to manage email records. Before the development of email records management measures, this study aimed to investigate the status of email records management in universities and determine employees' perceptions of email records management. Surveys and interviews were conducted with professors, staff, and assistants who use groupware accounts at D University, and their overall perceptions of email records management and the status of email record management, such as email production, deletion, archival, and backup of university members were gathered. A total of 185 people responded to the survey, and 12 of them were interviewed. According to the analysis, the public utilization of email was frequent, and the management of emails, such as backup and retention, was not performed well compared to deletion and storage. In addition, email is still perceived as private, and users recognize the need for email records management, but they still perceive that they are responsible for records management. The results of this study will be useful in setting the policy for email records management of universities and will help provide email record management awareness.

The Effect of HMR Selection Attributes on Customer Satisfaction to Family Composition (가족구성에 따른 HMR 선택속성이 고객만족에 미치는 영향)

  • Kim, Do-Young;Cho, Yong-Hyen;Kim, Dong-Soo
    • The Journal of the Korea Contents Association
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    • v.19 no.5
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    • pp.602-611
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    • 2019
  • The purpose of this study is to provide effective basic data necessary for marketing strategy of HMR products by identifying the effect of HMR selection attributes on customer satisfaction according to family Composition. To this end, the research subjects conducted a survey with employees dispatched to 100 of 140 HOMEPLUS nationwide and surveyed customers who purchased HMR products from stores for about 60 days from July 1, 2018 to August 30, 2018. The data collected were analyzed for statistical significance using SPSS 21.0 for windows, and the hypothesis was verified based on the results processed. Research shows that the four factors, quality, price, convenience and variety, which are the sub-factors of HMR selection attributes, were not different according to family composition, the quality, price, and variety among the sub-factors of HMR selection attributes affected customer satisfaction, but the convenience factors did not affect customer satisfaction. The purpose of this study was to identify the effect of HMR selection attributes on customer satisfaction and to compare the differences according to the general characteristics of survey subjects, The present invention has been made in view of the above problems.

Invited Clinical Trials: Biocapital, Ethical Variability, and the Industrialization of Clinical Trial in Korea (초대받은 임상시험: 한국 임상시험 산업화 과정에서 생명자본(biocapital)과 윤리 가변성(ethical variability))

  • Song, Hwasun;Park, Buhm Soon
    • Journal of Science and Technology Studies
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    • v.18 no.3
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    • pp.1-45
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    • 2018
  • South Korea has recently emerged as one of the leading countries conducting clinical trials. Seoul, for instance, is now ranked at the top of the list among the cities in the world. This paper examines the rapid growth of research involving human subjects in Korea, not just from the economic perspective (e.g., the growth of global pharmaceutical markets and the subsequent increase in the demand for clinical trials), but from the policy perspective (e.g., the government?s drive to support and promote this field as a new industry). The industrialization of clinical trials in Korea has manifested itself in the rise of international Contract Research Organizations (CRO) doing their business in Korea. They are, figuratively speaking, invited to Korea by the government. This paper intends to uncover and discuss the bioethical issues concerning research on human subjects, the issues that tend to be set aside merely as procedural ones like ??workable documents??. To this end, it investigates the practice of clinical trials by collecting hitherto unherad voices from patient-volunteers, physician-researchers, CRO employees, and government officials. This paper also explores the themes of ??ethical variability?? and ??biocapital?? in order to compare and constrast the case in Korea with those in other countries.

A Study on Prioritizing Sustainable Management of Social Enterprises Related to Early Childhood Education Using the AHP Method (AHP 기법을 활용한 유아교육 관련 사회적기업의 지속경영 우선순위 연구)

  • Jeon, Hong-Ju;Lee, Sung-Mi
    • The Journal of the Korea Contents Association
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    • v.21 no.7
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    • pp.317-327
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    • 2021
  • The purpose of this study is to identify the priority factors for sustainable management of social enterprises related to early childhood education. To achieve the purpose of this study, sustainable management factors were extracted by examining previous studies related to social enterprises, and the priorities of factors were derived using the AHP method after conducting surveys of those who are related to early childhood education and social enterprises. As a result of the study, the priorities of the four major factors for sustainable management of social enterprises were confirmed in the following order: strategic factors, organizational factors, management capability factors, and social environment factors. And the priorities of the 16 sub-factors were confirmed in the following order: program originality, excellence of program content, CEO's leadership, expertise in operation and education, securing information on early childhood education market, etc. This study is meaningful in that it discovered the basic success factors for the performance and sustainability of social enterprises related to early childhood education and suggested directions for establishing management strategies for social enterprises related to early childhood education.

Does the Rapid Internationalization of Companies affect BGF's Financial Performance? - Focused on the Korean BGF Cases (신속한 국제화 전략이 기업의 성과에 어떤 영향을 미치는가? - 한국의 BGF를 중심으로)

  • Jang, Yeaji;Kim, Hyung Jun
    • Korean small business review
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    • v.42 no.3
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    • pp.123-144
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    • 2020
  • This study attempt to use secondary data from KIS-Value to understand how rapid globalization strategy affects BGF's performance defined five categories such as sales volume, return on investment, net profit per employee, increase in sales, and increase in net profit per employee. In particular, this research defines the BGF based on the export ratio within five years after the establishment and classifies BGF into three levels according to 25%, 50%, and 75% concentration of exports. The main results of this study were first, the rapid internationalization strategy was proven to have a sales effect in the short and long term, and in particular, the short term effect was more significantly compared to the long term effect. However, the impact on the return on investment(ROI) of BGF was found that the more stringent the BGF level, the more short-term effect on ROI, but the longer-term effect was diluted according to time. Third, the sales growth rate is significant in the short-term depending on the BGF level, but do not have long-term effects same as ROI. On the other hand, the growth rate of net profit has shown that the BGF strategy has a negative (-) effect over the long term. In particular, the higher the BGF level, the greater the negative impact on the increase in net profit.

Exploring life in a public welfare housing for older adults using Stake's case study methodology (Stake식 질적 사례연구 방법을 통해 살펴본 어느 공공 노인복지주택에서의 삶에 관한 연구)

  • Kim, Yujin
    • 한국노년학
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    • v.40 no.1
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    • pp.51-72
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    • 2020
  • The purpose of this study is to understand the experiences of older adults living in the public welfare housing for the elderly and to examine what kind of this housing is as the housing alternative. Through the Robert Stake's intrinsic case study, it explored how older residents experienced this place, and how the relationships between residents, office workers, and community had been in the process, and what kind of issues were there. Various kinds of data, such as resident surveys, participant observations, interviews with 76 elderly residents and 4 office workers, and related newspaper articles, were analyzed using the thematic analysis method and methods suggested by Stake(1995). The results are presented as follows. First, it looked at who lived here and explored what was happening in this place where people of various backgrounds were gathered. Second, four types of life could be seen centering on the social relationship and daily life of older adults. Third, this study examined how the various ways of life were related to the main reasons for moving in here, and summarized how the residents perceived this place. The fourth and the fifth examined the relationships and dynamics among older residents, with office workers, and with the community, focusing on the two issues most commonly mentioned by residents. The results of this study show that, as a living organism, the interaction between the systems affects not only the culture of the housing, but also the lives of older adults. In particular, it can be seen how the perceptions of the practitioners are affecting the lives of the elderly. Based on the results of the study, further considerations were discussed.

A Study on The Effect of Self-Differentiation Level on Customer-Orientation of Employees in The Financial Companies: Focusing on The Mediating Effect of Job-Stress (금융업 종사자의 자아분화 수준이 고객지향성에 미치는 영향: 직무스트레스의 매개효과를 중심으로)

  • Sung-Mo Kim
    • Journal of Industrial Convergence
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    • v.21 no.5
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    • pp.15-29
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    • 2023
  • The purpose of this study was intended to analyze the effect of the level of self-differentiation in the financial companies on customer orientation, and to find out the mediating effect of job stress between self-differentiation and customer orientation. In addition, this study was intended to suggest implications that can be used for customer management and marketing activities of financial companies. The results of this study are as follows: First, a low level of fusion with others was found to have a negative(-) effect on customer orientation. second, a level of emotional-cutoff did not affect customer orientation. third, a low level of emotional-reactivity had a positive(+) effect on customer orientation. fourthly, a high level of 'I'-positon has a positive(+) effect on customer orientation. Fifthly, job stress was found to partially mediate between customer orientation and fusion with others, emotional-reactivity, 'I'-positon. This study has academic significance in that it identified patterns of customer orientation according to the level of self-differentiation of employees in the financial companies. As for practical implications, in order to improve customer orientation in employees in the financial companies, first, job stress of organizational members must be reduced. second, members with a low level of emotional-reactivity and a high level of 'I'-positon should be assigned to sales positions, and third, there is a need to assign a lot of authority and responsibility to employees in middle and lower positions.

Factors Influencing the Intention of Knowledge Sharing of Records Management Specialists in Government-affiliated Public Institutions (정부산하공공기관 기록물관리전문요원의 지식공유의도 영향요인에 관한 연구)

  • Kim, Youngeun;Park, Ji-Hong
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.33 no.1
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    • pp.47-70
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    • 2022
  • The purpose of this study is to empirically verify the factors(organization managerial factors, relational factors and personal factors) that affect the knowledge sharing intention of records management specialists. A total of 126 responses were used for the final analysis and the findings of this study are as follows: First, managers' interests and supports had a significant positive effect on tacit knowledge sharing intention, but evaluation and compensation system had a negative effect on tacit knowledge sharing intention. Second, job stress was found to have a significant positive effect on the intention of knowledge sharing(tacit, explicit). It is required to form an organizational culture where records management specialists can freely participate in knowledge sharing activities with the interest and support of managers. In addition, the process of continuously improving the causes of one of the causes of job stress, such as awareness improvement and deprivation, should be carried out through records management training for all employees. This study is meaningful in that it provides policy implications for promoting knowledge sharing as a solution to the managerial problems faced by records management specialists by utilizing the current staffing structure.

Organizational Innovation in the Korean Government via an ICT-based IKM Framework: A focus on the MOFA (정보통신기술 기반 지식정보관리 프레임워크를 통한 한국 정부 조직 혁신에 관한 탐구: 외교부를 중심으로)

  • Jin-kyung Lee
    • Journal of the Korean Society for information Management
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    • v.40 no.2
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    • pp.211-241
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    • 2023
  • With rapidly changing technological implementation of operating systems of businesses, the Ministry of foreign affairs (MOFA) of the Republic of Korea (ROK) has been undergoing digital transformation to its overall operations with the intent to innovate information and knowledge management (IKM) strategies since the mid-2000s. However, assessment as to the effectiveness of implemented IKM has been inadequately analyzed. This study aims to assess the concepts and limitations of the MOFA's current IKM strategies and the methods it employs to deliver its IKM framework, in light of strengthening the organizational ambidexterity and absorptive capacity, and also fostering organizational innovation through a qualitative study that involves interviews and analysis of reports from MOFA. The MOFA's IKM possesses dynamic capabilities to adapt to changing digital technologies. However, the institution's IKM is constrained by limitations associated with the utilization of the IKM system such as a structure that handles confidential documents and a lack of a collaborative system for IKM, and external limitations such as changes in the domestic political situation governing MOFA's priorities and the hierarchy of government organizations. Consequently, developing the organizational ambidexterity and absorptive capacity was not possible. To develop an IKM framework for organizational innovation, the MOFA must devise a way to minimize the impact of external changes by overcoming internal limitations. To that end, a detailed study on the development of a practically usable IKM system should include establishing a dialogue between job groups and enhancing employee competency in preparation for a changing environment.

Improving the Classification of Population and Housing Census with AI: An Industry and Job Code Study

  • Byung-Il Yun;Dahye Kim;Young-Jin Kim;Medard Edmund Mswahili;Young-Seob Jeong
    • Journal of the Korea Society of Computer and Information
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    • v.28 no.4
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    • pp.21-29
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    • 2023
  • In this paper, we propose an AI-based system for automatically classifying industry and occupation codes in the population census. The accurate classification of industry and occupation codes is crucial for informing policy decisions, allocating resources, and conducting research. However, this task has traditionally been performed by human coders, which is time-consuming, resource-intensive, and prone to errors. Our system represents a significant improvement over the existing rule-based system used by the statistics agency, which relies on user-entered data for code classification. In this paper, we trained and evaluated several models, and developed an ensemble model that achieved an 86.76% match accuracy in industry and 81.84% in occupation, outperforming the best individual model. Additionally, we propose process improvement work based on the classification probability results of the model. Our proposed method utilizes an ensemble model that combines transfer learning techniques with pre-trained models. In this paper, we demonstrate the potential for AI-based systems to improve the accuracy and efficiency of population census data classification. By automating this process with AI, we can achieve more accurate and consistent results while reducing the workload on agency staff.