• Proceedings of the Korean Society of Computer Information Conference
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• 2018.01a
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• pp.217-218
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• 2018

본 연구는 서울지역에 소재한 치과의원에서 근무하는 직원들을 대상으로 치과의사의 리더십 유형과 임파워먼트, 직무만족, 조직몰입이 치과에 근무하는 직원들의 이직의도에 어떠한 영향을 미치는지 살펴보았다. 지금까지 의료기관을 대상으로 한 이직의도에 관한 연구는 종합병원의 간호사 중심으로 이루어져 왔으며, 치과직원들을 중심으로 한 연구는 매우 미흡하다. 본 연구에서는 치과의원과 종합병원에 근무하는 직원들의 이직의도 차이점을 발견하고, 향후 치과의원 직원들의 이직을 줄이는 방법론을 제시하고자 한다.

• Journal of Convergence for Information Technology
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• v.12 no.5
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• pp.202-211
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• 2022

The purpose of this study is to investigate the relationship between job stress, job autonomy, employee support evaluation, and the turnover intentions of workers in the beauty and cosmetics industry. This study assessed 570 workers with 3 months or more of experience in the beauty and cosmetics industry. Data processing was achieved through analyses of frequency, descriptive statistics, exploratory factors, reliability, correlation, and confirmatory factors, as well as the verification of the structural equation model. The results of the study are as follows: first, employee support evaluation in the beauty and cosmetics industry workers was negatively correlated to job stress. Second, employee support evaluation showed a negative relationship with turnover intentions. Third, job stress was found to have a positive relationship with turnover intention.This study suggests that, in order to reduce the turnover intentions of beauty and cosmetics industry workers, it is necessary for employers to make efforts to manage employees' job autonomy, support evaluation, and stress levels.

• Proceedings of the Korean Society of Computer Information Conference
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• 2021.07a
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• pp.371-374
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• 2021

호텔기업은 고객서비스가 가장중요한 업무중의 하나로 직원들이 고객과의 대면상황에서 어떤 서비스가 펼쳐지는지에 따라서 호텔의 이익이 바뀌어 질수 있다. 따라서 호텔은 유능하고 우수한 직원들을 꾸준하게 유지하는 것이 무엇보다 중요하다. 다른 호텔과의 차별화를 위하여 직원들의 타 업체로의 이직을 막아 회사의 안정적인 발전을 도모하고 이윤을 최대한 높이는데 초점을 맞추어야 한다. 본 연구는 조직관리로써 역할갈등(직장-가정갈등, 가정-직장갈등)과 이직의도와의 관계를 알아보고자 한다. 그리고 역할갈등이 이직의도에 미치는 영향에 마음챙김 변수를 대입하여 매개역할을 검증하고자 한다. 자료 수집을 위해서 서울과 경기도 지역의 특급호텔 종사원을 대상으로 설문을 실시하였다. 자료 수집을 위하여 서울 경기지방을 직접 방문하여 조사를 진행하였다. 분석결과를 간단히 요약하면 첫째, 역할갈등은 이직의도에 유의미한 관계를 이루었고, 역할갈등이 이직의도에 미치는 영향에 있어서 마음챙김은 매개역할을 하였다. 역할갈등이 이직의도에 미치는 영향에 있어서 마음챙김의 매개효과는 역할 갈등의 첫 번째 변수인 직장-가정갈등 상황에서 이직의도에 미치는 영향을 마음챙김이 매개를 한다는 유의미한 결과를 얻었다. 그리고 두 번째 독립변수인 가정- 직장갈등의 상황에서는 마음챙김이 매개역할을 하는 것으로 예측되었다. 이런 연구결과를 바탕으로 기업은 체계적이고 지속적인 마음챙김 교육을 통하여 구성원 상호간의 상호 배려가 기업에 대한 긍정적인 태도로 바뀔 수 있도록 하는 방안을 강구해야 할 것이다. 또한 역할갈등의 결과변수를 좋게 하는 다양한 방안에 대한 폭넓은 연구가 필요할 것으로 보인다.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.12 no.12
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• pp.5550-5557
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• 2011

These days, the hospital management are paying more and more attention to the issue about the increasing employee's turnover ratio in hospital. Such issues are very important because the high turnover ratio reduce the productivity and morale of remaining workers, and means the unavoidable drainage of the accumulated know-how and technology of the hospital to the outsides. The result of such a negative development means the loss of competitive advantage compare to other hospitals. The purpose of this paper is to investigate how the management's leadership style influence on the job-satisfaction for the employees and the employee's turnover intension. At this time we will refer the effect of the hospital brand image as moderator. The result of this study could present the guide line to the hospital managers about the desirable leadership style to enhance the employee's productivity and also to reduce the turnover intention ratio.

• Management & Information Systems Review
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• v.34 no.2
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• pp.1-20
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• 2015

The purpose of this study is to examine the direct effect of project manager's authentic leadership on field staffs' intention to leave, and a mediating role of field staffs' perceived organizational support as a moderator. We collected data from 630 field staffs in the 75 different construction sites. The results of this study are as flows. First, the project manager's authentic leadership has positive impact on field staffs' perceived organizational support. Second, the project manager's authentic leadership has no significant impact on field staffs' intention to leave. Third, the field staffs' perceived organizational support has negative impact on field staffs' intention to leave. Finally, field staffs' perceived organizational support has perfectly mediated effects on the relationship between project manager's authentic leadership and field staffs' intention to leave. In conclusion, project manager's authentic leadership has significantly influenced field staffs' perceived organizational support, which also has significantly influenced field staffs' intention to leave. Especially, because of the rare studies on project manager's leadership this study has an important meaning.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.19 no.4
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• pp.141-160
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• 2024

In recent years, turnover intention among employees in China's banking industry has surged due to internal and external environmental pressures. This surge surpasses those occurring in other sectors. This rising trend in employee turnover has resulted in reducing employee turnover becoming a critical priority for banks in their ongoing development. Traditional leadership styles have proven inadequate for addressing this issue, requiring a shift towards more effective management approaches. This study explores the potential of servant leadership, a management style that prioritizes employees' needs, supports their development, and motivates them to realize their potential, as a means to mitigate rising turnover intentions. The research focuses on employees in the Chinese banking sector so as to examine the impact of the servant leadership management approach on their turnover intentions. Job crafting is investigated as a mediating variable, while stress mindset is assessed as a moderating variable. Data were collected from 401 valid questionnaires across 62 teams, comprising 62 leaders and 339 employees. Hypotheses were tested using SPSS 26.0 and HLM 6.0. The findings reveal that: (1) servant leadership significantly reduces turnover intentions; (2) job crafting mediates the relationship between servant leadership and turnover intentions; and (3) stress mindset positively moderates the influence of job crafting on turnover intentions. This study provides empirical evidence supporting the relationship between servant leadership and turnover intentions. The study's findings offer valuable insights into how to enhance employee management practices. It also discusses the theoretical and practical implications of integrating servant leadership into the banking sector, highlights the study's limitations, and proposes directions for future research.

• Annual Conference of KIPS
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• 2021.05a
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• pp.297-300
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• 2021

대부분의 기업에서는 우수한 인적 자원의 유출을 방지하기 위해 직원들이 이직 및 퇴사하는 이유를 연구한다. 이에 기업은 직원이 퇴사하기 전에 면담을 하거나 설문조사를 통해서 연구에 필요한 데이터를 얻는다. 하지만 설문조사에서는 직원들이 직장 생활을 하는 데에 불리할 수도 있는 의견을 드러내려고 하지 않아 정확한 결과를 얻기 힘든 것이 현실이다. 한편, 한국노동연구원에서 발표한 자료에 따르면 기업이 요구하는 최소 학력 수준과 직원의 학력 수준 간의 차이가 클수록 이직 경향이 커진다. 따라서 본 연구에서는 한국노동연구원의 자료에 착안하여, 직원이 가지고 있는 객관적 데이터인 전공, 교육수준, 재직 중인 회사 유형 등의 데이터를 기반으로 직원의 퇴사 여부를 예측하고자 한다. 퇴사 예측 모델을 생성하기 위해 Decision Tree, XGBoost, kNN, SVM을 활용하였으며 각각의 성능을 비교했다. 이 결과, 지금까지 설문조사로 진행되었던 연구에서 파악하지 못한 다양한 요인을 알아낼 수 있었다. 이를 통해 기업이 퇴사 예측 모델을 이용하여 직원이 퇴사하기 전에 미리 이를 인지하고 방지하는 데에 도움을 줄 수 있을 것으로 예상된다.

• Journal of the Korean Society of Food Science and Nutrition
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• v.44 no.12
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• pp.1881-1894
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• 2015

The objective of this study was to provide information on difficulty of performing tasks, degree of task satisfaction, job satisfaction, organizational commitment, and turnover intention as well as investigate correlations among these factors. Data were collected on employees working at Centers for Children's Foodservice Management, which had been operating for over 6 months until December 2013. The recruitment period was from December 16, 2013 to January 30, 2014. A total of 228 employees (79.7%) participated in the study, and 227 completed questionnaires were analyzed. Statistical analyses were performed on the data utilizing the SPSS V20.0 and AMOS V21.0 programs. The main results of this study were as follows: task satisfaction of employees in charge of 'visiting-teaching' for children was highest (4.24 points), whereas that of employees in charge of financial management was lowest (2.92 points). In terms of evaluation of job satisfaction factors, the score of 'co-worker' was highest (3.99 points) while that of 'payment' was lowest (2.45 points). Average scores of general job satisfaction, organizational commitment, and turnover intention were 3.56 points, 3.54 points, and 3.07 points, respectively. Job achievement was the most significant influencing factor on general job satisfaction, organizational commitment, and turnover intention. According to the path analysis results, the degree of task satisfaction affected job satisfaction. Organizational commitment had a more significant effect on turnover intention than job satisfaction and mediate both job satisfaction and turnover intention. Although employees of CCFSMs endeavor to improve the quality of child-care facility foodservice, some facilities do not. Controlling turnover intention of employees is especially critical for CCFSMs since it is important for each employees to form strong bonds with child-care facilities as well as to shorten the time required to train new employees. Thus, job satisfaction, which is related to organizational commitment and turnover intention, can be improved by considering poorly scored job satisfaction factors such as wage or workload.

• Journal of Convergence for Information Technology
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• v.10 no.9
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• pp.191-199
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• 2020

This study conducted a self-written questionnaire survey on the correlation between job satisfaction, emotional labor, and turnover intention of dental hygienists according to the gender of dental medical institutions. Job satisfaction was high smoking cessation, emotional labor was low age. Turnover intention was low in over 35 years old, number of employees was 11-20, was high in smoking. For women, job satisfaction was high 10 years experience, university, 20 employees. Emotional labor was low age, drinking. Intention to turnover was high in college, single, drinking. Men's emotional labor was 0.22 times less than women's, but their turnover intention was 3.9 times higher. The number of employees was 2.7 times higher than 10 employees. Therefore, efforts to raise job satisfaction and reduce emotional labor and turnover intentions should be made systematically in consideration of gender differences.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.13 no.8
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• pp.3586-3596
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• 2012

The purpose of this research is to provide basic data to find a solution for the problem related with job satisfaction, organizational attachment, and intention to change their occupations by job category. The collection was done by self-administered questionnaire conducted by 360 employees from Nursing Division, Medical-support Department, and General Affair for 20 days since August. 15 in 2008. According to the result, for Nursing Division, intention to change their career is still high due to opportunity of external employment although their job-satisfaction or the attachment to the job is high. For Medical-support Department, intention to change their career is low compared with work-satisfaction or the attachment to the job is high. However, there are still intentions to change due to opportunity of external employment and excessive quantity of duty. General affair has the lowest work-satisfaction and the highest attachment to the job. However, intention of change is the highest than the others because of their negative-mind.