• Journal of the Korean BIBLIA Society for library and Information Science
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• v.16 no.2
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• pp.225-240
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• 2005

The field of information management and information service suffered seriously change of it's job and duties. In this study, inter-occupational relationship in job analysis is examined with 8 kinds of job analyses and verified the intimateness. As a consequence the capability of inter-occupational changing is suggested and trend of vocational change is studied through Korean Standard Classification of Occupations. there is five parts tasks within eight jobs with KJ techniques and affinity diagram within jobs are figured out.

• 한국사회정책
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• v.19 no.2
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• pp.9-38
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• 2012

Little research has empirically examined cross-sector job mobility between non-profit and for-profit sector despite the rise and increased importance of this phenomenon in Korea. Using the panel data of Graduates Occupational Mobility Survey(GOMS) by the Korea Employment Information Service, this study attempts to examine changes in job satisfaction(overall score and 10 facet scores) associated with four types(retention at non-profits, turnover from non-profits to for-profits, turnover from for-profits to non-profits, and retention at for-profits) of cross-sector job mobility among college graduates by employing a first difference model. Major results reveal that (1) in the group of retention at non-profits, 'overall job satisfaction' is consistently higher; (2) in the group of retention at non-profits, negative change in 'overall job satisfaction' is the largest; (3) in the group of 'for-profits to non-profits,' negative change in 'stability of employment' is the smallest; (3) in the group of 'non-profits to for-profits,' negative change in 'job contents' is the smallest; (4) in the group of 'non-profits to for-profits,' negative change in 'weekly work hours' is the largest; (5) in the group of retention at non-profits, negative change in 'potential growth & development' is the largest; and (6) in the group of retention at non-profits, negative change in 'social reputation' is the smallest;. This study has made a start in a new area of inquiring attempting to explain cross-sector job mobility and raises implications for future research.

• The Journal of the Convergence on Culture Technology
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• v.8 no.1
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• pp.385-393
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• 2022

This study conducted a survey of social welfare facility workers in Mokpo, Jeollanam-do from May 21 to May 24, 2019 to empirically analyze the effect of job rotation on work efficiency and job satisfaction. Individual development of job rotaion (independent variable), job satisfaction (dependent variable), work efficiency (mediating variable), and work overload (moderating variable) were set as variables of the research model. For the questions of all variables, the Likert 5-point scale was used, the SPSS version 24.0 was used as an empirical analysis tool to verify the hypothesis, descriptive statistics and reliability analysis were performed, and the mediating effect and moderating effect were analyzed using SPSS PROCESS macro 4.0. The results of this study are as follows. First, it was analyzed that the individual development of job rotation did not significantly affect job satisfaction. Second, it was found that work efficiency fully mediated the relationship between individual development of job rotation and job satisfaction. Finally, it was found that the interaction term between work efficiency and job overload had a negative effect on job satisfaction and had a moderated mediating effect.

• The Journal of Society for e-Business Studies
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• v.15 no.2
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• pp.107-135
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• 2010

Nowadays many telecommunication service companies try to enhance the quality of their service by providing customers with more specialized service for greater customer satisfaction. As this trend continues, the role that frontline employees play is getting more and more important because they are the ones who have direct influence on customers. For this reason, more than ever, the role of call center has become of paramount importance. Noting that a call center employee's job satisfaction critically affects the quality of service that a customer gets, this study was carried out in order to provide an insight on effective personnel and performance management which can boost up the job satisfaction of a call center employee, thereby enhancing the productivity of Call Center. Conclusively, it verifies that among job satisfaction influence factors, superior's support and compensation fairness indeed have a tremendous influence on job satisfaction of a call center employee. Furthermore, it verifies that if a call center employee is satisfied with his or her job, he or she tends to work more efficiently and hence increase productivity.

• The Journal of the Convergence on Culture Technology
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• v.5 no.2
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• pp.23-30
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• 2019

The purpose of this study was to examine job stress, job satisfaction, and turnover intention of the nurses who work at the comprehensive nursing service units in two academic medical institutions that provide healthcare service at the tertiary care level in Korea. A descriptive study was conducted with the nurses by using self-reported questionnaires. We used descriptive statistics to summarize the data and Mann-Whitney U test for group comparison. The mean scores of job stress, job satisfaction, and turnover intention were $89.17{\pm}12.56$, $107.25{\pm}6.85$, $37.19{\pm}4.86$, respectively. Nurses with religion showed more job stress than those without. Nurses with their age below 30 years old had significantly less job satisfaction than those older than 30 years old. Monthly income was significantly associated with turnover intention in our data. The top three sub-category of the job stress were conflict with physicians, patients and their caregivers, and conflicts with others; and those of the job satisfaction were pay and promotion and task requirement. Job stress, job satisfaction, and turnover intention were significantly correlated. In order to reduce turnover intention of nursing professionals in the comprehensive nursing service, job stress related to issues on relationships with patients, their family, health care providers need to be taken into consideration. Policy and administrative support are needed to improve their work environment.

• Communications for Statistical Applications and Methods
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• v.15 no.6
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• pp.859-873
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• 2008

Job satisfaction impacts on the turnover intention of employee, which affects the turnover behavior. This paper concerns with the impact of job satisfaction on the turn over behavior. Since turnover intention is highly correlated with job satisfaction, salary, employment status and etc, we should pay careful attention for modelling of those variables as independent variables and the turnover behavior as a dependent variable in the empirical study for the impact of factors on turnover behavior. We detect significant variables which effect the turnover behavior using 2-stage logistic regression inserting the turnover intention, an independent variable, with the chance estimates derived from the instrumental variables in Graduates Occupational Mobility Survey.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.2
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• pp.644-654
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• 2013

It is required for enterprises to construct the proper information management system in order to cope with the volatile business situations. The mobile office system is introduced from the needs to provide organization members smart information and mobility. By setting the model, hence, we intend to scrutinize the impact of the task-technology fit model and organizational characteristics of the mobile office system on the job performance. As a result, system quality, information quality and mobility are revealed to affect positively the task-technology fitness and the fitness also affects the job performance positively. Organization characteristics affects the job performance positively through the task-technology fitness, too. Therefore the organization which plans to introduce the mobile office system should consider the task-technology fitness and exert organizational-level efforts to adopt and use the mobile office system in the workplace.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.21 no.6
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• pp.101-108
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• 2011

The turnover rate of information security professionals in Korea is over 10% and turnover into non-information security fields accounts for over 50% of all the turnovers [1]. It is not only important to recruit a new quality workforce, but also to make the current workforce perform satisfactorily, to improve their performance, and eventually to attain information security objectives. This study proposes a Markov chain model for the turnover process of information security professionals and forecasts the job duty composition of information security professionals. The results of this study can be applied to secure the justification of government policies for the promotion of information security professionals.

• The Journal of the Korea Contents Association
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• v.17 no.2
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• pp.55-70
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• 2017

In order to understand job burnout, it is necessary to consider not only the working environment according to the market environment but also the social situation of the team or the organization. This study analyzed the effects of job demands and job resources on job burnout based on JD-R theory. In other words, the team-level variables, servant leadership and HRM control types, were tested for the effect of moderating the individual workload, emotional labor and job burnout. The results of empirical analysis showed that the higher the self-efficacy, the less job burnout, whereas the higher the workload and emotional labor, the more job burnout. Second, the more positive the team level input and result oriented HRM are, the less positive regression relation of workload and job burnout is. Finally, it was found that the intensity of the regression relation of negative self-efficacy and job burnout was amplified in the team with servant leadership.

• The Journal of the Korea Contents Association
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• v.11 no.7
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• pp.374-386
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• 2011

This study investigated the impact of leader's coaching on job satisfaction and job involvement. In particular, this study examined employees' self-efficacy as a mediator in the relationship between leader's coaching and job satisfaction and job involvement. On the basis of theoretical linkages between the constructs, a conceptual model and hypotheses were established. Empirical data were collected by using a set of questionnaires. This survey was administered to employees working in 20 firms. 269 samples were used for the analysis. This study conducted a exploratory factor analysis and confirmatory factor analysis for the validity test, structural equation modeling(SEM) was employed to test the hypothesized relationships in the conceptual model. This study shows that the proposed model is reasonably fit to the actual data. From these analyses, the following results were obtained. First, leader's coaching is positively related to employees' self-efficacy. Second, leader's coaching is positively related to job satisfaction and job involvement. Third, employees' self-efficacy has partially mediated effects on the relationship between leader's coaching and job satisfaction and job involvement.