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http://dx.doi.org/10.5392/JKCA.2017.17.02.055

A Multi-level Study on the Effect of Servant Leadership and HRM Control Types on Job Burnout  

Lee, Choel-Ki (한국기술교육대학교 산업경영학부)
Pyo, Min-Ho (한국기술교육대학교 산업경영학부)
Lee, Dong-Jin (한국기술교육대학교 산업경영학부)
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Abstract
In order to understand job burnout, it is necessary to consider not only the working environment according to the market environment but also the social situation of the team or the organization. This study analyzed the effects of job demands and job resources on job burnout based on JD-R theory. In other words, the team-level variables, servant leadership and HRM control types, were tested for the effect of moderating the individual workload, emotional labor and job burnout. The results of empirical analysis showed that the higher the self-efficacy, the less job burnout, whereas the higher the workload and emotional labor, the more job burnout. Second, the more positive the team level input and result oriented HRM are, the less positive regression relation of workload and job burnout is. Finally, it was found that the intensity of the regression relation of negative self-efficacy and job burnout was amplified in the team with servant leadership.
Keywords
Servant Leadership; HRM Control Type; Burnout; Job Demands and Resource Theory; Multi-level Modeling;
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