• Title/Summary/Keyword: 지향성

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The Effect of Organizational Justice and Empowerment on Customer Orientation -For Small and Medium-sized Journalists- (조직공정성과 임파워먼트가 고객지향성에 미치는 영향 -중소언론사 종사자를 대상으로-)

  • Im, Eun-Young;Yi, Seon-Gyu
    • Journal of Convergence for Information Technology
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    • v.8 no.1
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    • pp.291-300
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    • 2018
  • The purpose of this study is to analyze the effect of Organizational justice and Empowerment on customer orientation. As a factor affecting customer orientation, sub - variables of organizational justice were set as dstributive justice, procedural justice and interactional justice, and sub-variables of empowerment were set as meaning, competence, self-determination, and impact. As a result of analysis, the dstributive justice, procedural justice, and interactional justice of organizational justice were analyzed as factors influencing customer orientation. competence, self-determinationr, and impact factors were analyzed as factors affecting customer orientation. However, the meaning of the empowerment did not affect the customer orientation. The work environment of small and medium-sized journalists is performing work without restriction of time and space in internet environment. This environment is a digital environment that we have not experienced before. However, organizational justice and empowerment factors are analyzed as important influences on customer orientation as same as previous research results.

Effect of Emotional Intelligence on Customer Orientation among Flight Attendants -moderating effect of social support- (국내 항공사 승무원의 감성지능이 고객지향성에 미치는 영향 -사회적 지원의 조절효과-)

  • Ko, Seon-Hee;Park, Jeong-Min
    • The Journal of the Korea Contents Association
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    • v.14 no.3
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    • pp.401-413
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    • 2014
  • The principal objective of this study is to examine the relationship between the emotional intelligence and customer orientation in airline service context. Moreover, this study was designed to test the moderating effect of social support to provide fundamental and practical data for airline industry. In this study, 2 hypotheses based on literature reviews were employed. A questionnaire was also developed based on previous studies. A convenience sample of 233 flight attendants was surveyed and a total of 214 usable questionnaires were analyzed. Then the data and hypotheses were examined using multiple regression analysis using SPSS 18.0. The results are as follows. Firstly, emotional intelligence was divided into 'self-emotional appraisal', 'other's emotional appraisal', 'regulation of emotion' and 'use of emotion' according to the literature review. Analysis showed that emotional intelligence has partial effect on customer orientation accordingly. Secondly, social support has partial moderating effects between emotional intelligence and customer orientation. Continuous and systematic training program which build up team work should be conducted to administer 'emotional intelligence'.

The Effects of Positive Psychological Capital, Organizational Commitment, Customer Orientation in Clinical Nurses (임상간호사의 긍정심리자본이 조직몰입과 고객지향성에 미치는 영향)

  • Kim, In Suk;Seo, Ryu Bin;Kim, Bok Nam;Min, A Ri
    • Journal of Korean Academy of Nursing Administration
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    • v.21 no.1
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    • pp.10-19
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    • 2015
  • Purpose: This study was designed to assess the degree of Positive psychological capital, Organizational commitment, Customer orientation of clinical nurses, and to identify correlations between these variables. Methods: Participants were 230 nurses working in three hospitals located in Seoul. Data were analyzed using descriptive statistics, t-test, ANOVA, Scheff$\acute{e}$ test, Pearson Correlation, and Multiple Regression. Results: Mean scores were 3.32 (5 point scale) for Positive psychological capital, 3.03 (5 point scale) for Organizational commitment, 3.71 (5 point scale) for Customer orientation. Positive psychological capital correlated positively with Organizational commitment (r=.29, p<.001) and Customer orientation (r=.58, p<.001). Organizational commitment correlated positively with Customer orientation (r=.28, p<.001). Positive psychological capital had a significant influence on Customer orientation. and these combinations explained 34.2% of the variance in Customer orientation (F=25.68, p<.001). Organizational commitment had a mediating effect between Positive psychological capital and Customer orientation. Conclusion: The results of this study suggest a need for strategies to improve Customer orientation by enhancing the Positive psychological capital of nurses. Furthermore, study to develop and apply a Positive psychological capital promotion program should be conducted.

A Study on the Noise Emission Characteristics of Turbo Axial Flow Fan by Experimental Method (터보형송풍기의 소음 방사특성에 관한 실험적 연구)

  • 김동규;백종진
    • Proceedings of the Korean Society of Propulsion Engineers Conference
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    • 2003.10a
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    • pp.271-277
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    • 2003
  • Recently as the environmental noise getting influential social problem, it is the fact that the demand on noise reduction increases with the advance of the standard of living. Therefore increasing the interest on the noise in common, it is eagerly demanded that the endeavour for reducing the noise of the rotating machinery, especially the machinery related a flowing including the household electric products, which is pointed out the primary noise source in environment. As proceeding study for fan noise, theory of fan noise property is arranged and this control method is shown. Blade passage noise of total noise spectrum. Thus in the aspect of noise reduction, noise source and identification of noise radiation characteristics of axial flow fan are demanded in detail. The sound source is analyzed by using sound pressure and sound intensity. In that time, synchronization of axial flow fan using optical sensor is executed, and to identify the location of exact noise source in the fan profile determination of recording time is proposed. In the rotating of tan, it is explained that the location of noise source exists in and by the directivity, the noise radiation pattern of axial flow fan is determined and the flow of sound is visualized in the figure of contour mapping.

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Effects of Entrepreneurial Orientation and Firm's Resources on Technological Innovation Performance and Ambidextrous Innovation; with Meditation Effects of Dynamic Capabilities (기업가지향성과 기업자원이 기술혁신성과와 기술혁신 양면성에 미치는 영향; 동적역량의 매개효과 중심으로)

  • Lee, Wan Jae;Lim, Wang Kyu
    • Journal of Digital Convergence
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    • v.15 no.10
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    • pp.133-150
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    • 2017
  • In this study, the performance of the technological innovation of small and medium enterprises is divided into short-term aspects of technological innovation and long-term aspects of ambidextrous innovation, and the effects of dynamic capabilities affecting these achievements are explored. For the purpose of conducting empirical analysis, the survey conducted a survey of 219 small businesses belonging to various industries, and dynamic capabilities performed a parallel multi-parameter analysis to demonstrate the effectiveness of technological innovation performance, including exploratory innovation and exploitative innovation. Through this study, it aims to understand the dynamic capabilities of the small and midsize enterprises and provide suggestions on how to manage of the company, thereby improving the understanding of dynamic capabilities and helping to improve the management of small and medium-sized enterprises.

Dual-band Open Loop Antenna using Strip-conductor for the RFID and Wireless LAN Application (RFID 및 무선 LAN용 이중대역 도체스트립 개방루프 안테나)

  • Lim, Jung-Hyun;Kang, Bong-Soo;Kim, Heung-Soo;Jwa, Jeong-Woo;Yang, Doo-Yeong
    • Journal of the Institute of Electronics Engineers of Korea TC
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    • v.44 no.3 s.357
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    • pp.98-104
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    • 2007
  • In this paper, the dual-band open loop antenna using a strip conductor for the RFID reader and Wireless LAN Application, which has a resonant frequency at 910MHz and 2.45 GHz, is proposed. Input impedance of antenna is matched with the feed line of 50 ohm by varying the length and width of sip conductor making up the antenna. The gain and directivity of antenna is enhanced as tuning the length of strip, and as also grooving the teeth shapes on the strip conductor. The size of fabricated antenna is $75mm\times100mm$. The return loss and the gain of fabricated antenna are -11.92 dB, 3.02 dBi at 910 MHz and -21.31 dB, 4.08 dBi at 2.45 GHz, respectively.

Economic Geographical Research Agenda for Social Economy (사회적 경제에 관한 경제지리학의 연구 주제)

  • Choo, Sungjae;Roh, Kyeongran
    • Journal of the Economic Geographical Society of Korea
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    • v.21 no.2
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    • pp.173-191
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    • 2018
  • Taking note of growing tendency of academic interests and policy applications with regard to social economy, this study aims to suggest economic geographical agenda for social economy. It is presumed that the orientation of social economy toward pursuing social value will exhibit unique spatial characteristics. Elements containing spatial implications have been identified through a review of hierarchial concepts including social innovation, social economy organization and social enterprise. Three approached are suggested as tools of understanding the spatial context of social economy: spatial characteristics inspiring social entrepreneurship, place-based context of decision-making by social economy organizations, and spaces formulated by interactions between the demand for solving social problems and the supply of economic resources. The investigation of social innovation clusters is required to focus on the differentiated characteristics from normal industrial clusters. It is also suggested that the concept of embeddedness be applied in the search of the essence and elements of social economy's ties with local community.

Analysis of Radio Attenuation Characteristics over 1 to 6 GHz for the Ground Material and Antenna Height in Roadway Open Environment (도로 개방 환경에서 바닥면 재질과 안테나 높이에 따른 1~6 GHz 전파 감쇄 특성 분석)

  • Choi, Jae-Won;Kim, Dong-Woo;Oh, Soon-Soo
    • The Journal of the Korea institute of electronic communication sciences
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    • v.15 no.3
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    • pp.397-404
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    • 2020
  • In this paper, the propagating-wave attenuation characteristics at 1, 3, and 6 GHz in the open environment roadway where the ground-reflected wave dominates are analyzed through a propagation model simulation using a ray-tracing method and propagation measurements. Simulations has been performed by varying the ground material, the transmitting antenna height, and the receiving antenna height. The measurements were conducted using a directional transmission antenna installed at 10 m mast and a omnidirectional receiving antenna installed at 1.5 m mast in an open environment. Comparison of simulation and measurement results confirms that the null points having the weak signal strength depend on those parameters. Although this research has been investigated for the wide road, the derived result could be useful for installing the transmitter and receiver in the roadway open environment.

A study on cosmetics purchasing behaviors of chinese male consumers according to social instrumentality of appearance and appearance orientation (중국 남성 소비자의 외모의 사회적 유용성과 외모지향성에 따른 화장품 구매행동 연구)

  • Sun, Li Dong;Lee, Mi-sook
    • Journal of the Korea Fashion and Costume Design Association
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    • v.20 no.3
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    • pp.33-48
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    • 2018
  • The purposes of this study were to investigate the social instrumentality of appearance, appearance orientation, and cosmetics purchasing behaviors of Chinese male consumers, and to find differences in the cosmetics purchasing behaviors of the male consumer groups, which were segmented by the social instrumentality of appearance and appearance orientation. The subjects were 400 adult males in their 20s to 30s from Gillim province in China. The measurements consisted of the social instrumentality of appearance, appearance orientation, cosmetics purchasing behavior, and the subject' demographic attributes. The data was analyzed by descriptive statistics, frequency analysis, $x^2$ test, multiple response analysis, cluster analysis, ANOVA, and Duncan's multiple range test, using SPSS program. The results were as follows. First, young Chinese male consumers had a high sense of the social instrumentality of appearance, but the tendency to invest time and effort to enhance their looks was still low. Second, on the basis of the social instrumentality of appearance and appearance orientation, young Chinese male consumers were classified into four groups (high involvement group, instrumentality group, orientation group, and low involvement group). Third, the four male consumer groups revealed many significant differences in various cosmetic purchasing behaviors (purchasing items, information sources, product selection criteria, purchasing motives, purchasing locations, store selection criteria, purchasing price, purchasing frequency, and cosmetics improvements). Therefore, the social instrumentality of appearance and appearance orientation are seen as significant variables to effectively segment the Chinese male consumer market. The cosmetics companies targeting young Chinese men need to establish differentiated marketing strategies, considering the characteristics of each segment of the consumer market.

노무현 정부 여성복지정책 - 사회복지학회 자유발표 논문 초안 -

  • Jung, Jae-Hun
    • 한국사회복지학회:학술대회논문집
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    • 2003.05a
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    • pp.377-388
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    • 2003
  • 본 연구에서는 여성복지정책 개념이 갖는 지향성에 따라 노무현 정부 여성복지정책과 김대중 정부 여성복지정책을 비교함으로써 노무현 정부 여성복지정책의 성격 규명을 시도하였다. 부녀복지정책에서 여성복지정책으로 개념이 진일보한 1990년대 이후 여성복지정책은 일반 여성을 대상으로 한 정책이라는 막연한 이미지 전달을 시도하였다. 그러나 이같은 여성복지정책 개념은 여성복지정책이 추구하는 사회적 기능의 회복, 인간다운 삶 등이 무엇을 의미하는지 추상적인 나열을 하는 데 그침으로써 성차별 문제를 희석시키는 한계를 보인다. 따라서 김대중 정부 이후 대중적 차원에서 자리매김을 확고히해 가고 있는 여성복지정책의 성격이 좁은 의미에서 복지 문제와 넓은 의미에서 성차별 문제 중 어느쪽에 비중을 두면서 변화해 가고 있는지 혹은 변화해 가야 하는지 등에 대만 분석과 전망을 제대로 제시할 수 없는 제한점을 갖는다. 따라서 본 연구에서는 사회복지정책의 한 영역으로서 '여성복지'를 보는 여성복지정책과 '여성정책'의 한 영역으로서 '여성복지'를 보는 여성복지정책의 차원에서 김대중 정부와 노무현 정부 여성복지정책에 대한 논의를 전개하였다. 김대중 정부 출범 이후 여성복지정책의 변화 양상은 어떠한가? 여성복지정책과 여성복지정책 중 어떤 차원으로의 변화가 두드러진다고 볼 수 있나? 김대중 정부 여성복지정책 기조가 노무현 정부에서 계승되는 양상은 어떠한가? 노무현 정부 여성복지정책 기조는 여성복지정책과 여성복지정책 중 어느 것이 될 것인가? 김대중 정부 출범 이후 사회보험을 중심으로 일어난 변화는 여성복지정책이 전통적인 부녀복지정책 개념에서 탈피하는 양상을 잘 보여주고 있다고 알 수 있다. 또한 여성의 소득 수준 향상 등 여성복지정책적 측면에서 변화를 관찰할 수 있다. 그러나 여성복지정책적 성격을 드러낼 만큼 여성복지정책이 성차별 문제 해소에 중점을 두었다고 보기는 어렵다. 게다가 공공부조에서는 성차별 문제나 복지 문제 중 어느 것에 초점을 둔 정책 방향의 일관성을 발견하기 힘들다. 대통령 공약 사항을 중심으로 살펴본 노무현 정부 여성복지정책은 사회보험 대상자 확대라는 측면에서 여성복지정책적 차원의 단초를 보이고 있으니, 정색 기조는 김대중 정부의 여성복지정책 흐름을 계승하고 있다. 그러나 노무현 정부 출범 이후 관찰할 수 있는 정색 환경의 변화로서 여성부 기능 강화와 급격한 인구학적 변동을 고려할 때 정책 추진 주체 변화를 전제로 한 여성복지정책 강화를 예측해 볼 수 있다.

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