• Review of Korean Society for Internet Information
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• 제4권4호
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• pp.94-99
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• 2003

• Journal of the Korean Society for information Management
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• 제32권3호
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• pp.397-412
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• 2015

The main goal of this study is to investigate how to route a question to some relevant users who have interest in the topic of the question based on users' topic interest. In order to assess users' topic interest, archived question-answer pairs in the community were used to identify latent topics in the chosen categories using LDA. Then, these topic models were used to identify users' topic interest. Furthermore, the topics of newly submitted questions were analyzed using the topic models in order to recommend relevant answerers to the question. This study introduces the process of topic modeling to investigate relevant users based on their topic interest.

• Knowledge Management Research
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• 제23권2호
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• pp.211-228
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• 2022

As social media marketing becomes prevalent, it is necessary to understand the administrative role of managers in promoting user engagement. However, little is known about how community managers enhance user engagement in social media. In this research, we study how managers can boost online user participation, including clicking likes and writing comments. Using the SUR (Seemingly Unrelated Regression) model, we find out that the active participation of managers increases user engagement of both passive (likes) and active (comments) ones. In addition, we find that the number of emotional words included in posts has a positive effect on the passive engagement whereas it negatively affects the active engagement. Lastly, the congruency between posts and comments positively affects users' passive engagement. This study contributes to prior literature related to online community management and text analyses. Furthermore, our findings offer managerial insights for practitioners and social media managers to further facilitate user engagement.

• Journal of Digital Convergence
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• 제8권1호
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• pp.71-79
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• 2010

Impact of online social network to cyber community has increased much attention recently. The biggest challenge in fostering a social network is to the extent whether it helps to build human capital network or social community. We propose what critical factors influence the formation of online capital network. The study uses three independent factors as motivation, self disclosure, and interactivity and two dependent factors as knowledge sharing and strengthening relationships to create virtual capital connection. Data collected from 256 university students to test the proposed model. The results of the study shows that all hypothesis are supported except one with strengthening relationship. Implications and limitations of this research are discussed.

• The Journal of Society for e-Business Studies
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• 제16권2호
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• pp.143-158
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• 2011

This study suggests a framework which extracts features of collective intelligence from social Q&A community sites and takes advantage of those features upon vertical search for domain specific knowledge or information retrieval. One source of collective intelligence on the internet is the question and answer(Q&A) data available from many Q&A sites. Vertical search is focused on searching special areas or specific domains. This paper proposes a framework for extending the relevant terms by using Q&A information connected with query that the user wants to retrieve, and then applies them to specific domain field that requires professional and detailed knowledge.

• Journal of Intelligence and Information Systems
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• 제21권2호
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• pp.19-47
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• 2015

In this era of knowledge economy, a variety of virtual communities are proliferating for the purpose of knowledge creation and utilization. Since the voluntary contributions of members are the essential source of knowledge, member turnover can have significant implications on the survival and success of virtual communities. However, there is a dearth of research on the effect of membership turnover and even the method of measurement for membership turnover is left unclear in virtual communities. In a traditional context, membership turnover is calculated as the ratio of the number of departing members to the average number of members for a given time period. In virtual communities, while the influx of newcomers can be clearly measured, the magnitude of departure is elusive since explicit withdrawals are seldom executed. In addition, there doesn't exist a common way to determine the average number of community members who return and contribute intermittently at will. This study initially examines the limitations in applying the concept of traditional turnover to virtual communities, and proposes five membership fluidity measures based on a preliminary analysis of editing behaviors of 2,978 featured articles in English Wikipedia. Subsequently, this work investigates the relationships between three selected membership fluidity measures and group collaboration performance, reflecting a moderating effect dependent on work characteristic. We obtained the following results: First, membership turnover relates to collaboration efficiency in a right-shortened U-shaped manner, with a moderating effect from work characteristic; given the same turnover rate, the promotion likelihood for a more professional task is lower than that for a less professional task, and the likelihood difference diminishes as the turnover rate increases. Second, contribution period relates to collaboration efficiency in a left-shortened U-shaped manner, with a moderating effect from work characteristic; the marginal performance change per unit change of contribution period is greater for a less professional task. Third, the number of new participants per month relates to collaboration efficiency in a left-shortened reversed U-shaped manner, for which the moderating effect from work characteristic appears to be insignificant.

• Knowledge Management Research
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• 제9권2호
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• pp.15-34
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• 2008

The firm leading community that is built to achieve firm's ad hoc purpose has two interested parties, operator and user. The success of the firm leading community, therefore, can be driven by meeting the needs of both parties. Most studies of the community, however, have focused not on operator but on user so far. This study identifies two variables-operating activities and organizational support-as success factors of firm leading community based on prior studies and analyzes them in term of the operator of firm leading community through 2nd in-depth interview. The result of study shows that organizational support affects operating activities and then both operating activities and organizational support affect the success of the firm leading community.

• Knowledge Management Research
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• 제12권2호
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• pp.69-80
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• 2011

This paper reports on a structural view of a knowledge network comprised of clubs and organisationsexpressly concerned with cultural activities in a regional Australian city. Social network analysis showed an uneven distribution of power, influence, and prominence in the network. The network structure consisted of two modules of vertices clustered around particular categories of creative arts and these modules were linked most frequently by several organisations acting as communication hubs and boundary spanners. The implications of the findings include 'network weaving' for improving the network structure and developing a systemic approach for exploring the structures of social action that form community-based knowledge networks.

• Journal of the Korean Society for Library and Information Science
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• 제48권4호
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• pp.267-295
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• 2014

The purpose of this study is to analyze empirically relationships between learners' psychological factors, knowledge sourcing behavior and knowledge utilization outcomes and to analyze the mediation effect of social learning and relationships among learners. Another purpose is to understand learners' attitude on social learning and knowledge sourcing behavior. The main results of this study are as follows: First, regression results on relationships among learners' psychological factors, knowledge sourcing behavior, knowledge utilization outcomes show that learners' self-efficacy has a positive effect on social learning activity participation, and goal orientation has a positive influence on group knowledge sourcing and social learning activity participation. Users' experiences of social media has a positive effect on group knowledge sourcing, social learning activity participation and social learning interaction. From a knowledge utilization perspective, published knowledge sourcing positively affects knowledge reuse, knowledge application and knowledge innovation. Dyadic knowledge sourcing has positive influence on knowledge reuse. Group knowledge sourcing affects positively knowledge application and knowledge innovation. Second, social learning activity participation factor has full mediation effect on relationship between learners' goal orientation and group knowledge sourcing, and the relationship between users' experiences of social media and group knowledge sourcing. A relationship among members factor has full mediation effect on the relationship between published knowledge sourcing and knowledge reuse, and relationship between published knowledge sourcing and knowledge innovation. Third, the results of in-depth interview show that learners trust and easily collect knowledge from social network services in general. Also, they get a variety of idea for solving information problem from interaction among members in social learning community.

• Journal of Korean Society for Geospatial Information Science
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• 제19권1호
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• pp.63-70
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• 2011

The national spatial information systems project which is promoted by our country has been extended from existing 2-D geographic information to 3-D spatial information as the basic geo-spatial Information. Most of the construction of the ground geo-spatial information are completed or underway, on the other hand, the construction of the subsurface geo-spatial information has difficulty caused by the lack of the drilling data characterizing the subsurface. In terms of the construction of the geo-spatial information of the subsurface, the subsurface information is constructed and managed by the domestic institutions, but the subsurface information which is possessed by the institutions was not shared mutually so it is managed inefficiently. This study presented the 3-D national underground information DB design by dividing with the ground DB item which configures the state of the ground and the soil DB item which configures the state of the soil in order to increase the efficiency of the construction of the subsurface spatial information. The implementation & utilization of the national underground information application technology was reviewed by applying the constructed DB to the actual model area, and the national underground information knowledge-based community establishment plan was presented.