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http://dx.doi.org/10.3743/KOSIM.2015.32.3.397

A Study on Mapping Users' Topic Interest for Question Routing for Community-based Q&A Service  

Park, Jong Do (중앙대학교 문헌정보학과)
Publication Information
Journal of the Korean Society for information Management / v.32, no.3, 2015 , pp. 397-412 More about this Journal
Abstract
The main goal of this study is to investigate how to route a question to some relevant users who have interest in the topic of the question based on users' topic interest. In order to assess users' topic interest, archived question-answer pairs in the community were used to identify latent topics in the chosen categories using LDA. Then, these topic models were used to identify users' topic interest. Furthermore, the topics of newly submitted questions were analyzed using the topic models in order to recommend relevant answerers to the question. This study introduces the process of topic modeling to investigate relevant users based on their topic interest.
Keywords
community-based Q&A; social Q&A; question routing; question triage; topic model; LDA (Latent Dirichlet Allocation);
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