• The Journal of the Korea institute of electronic communication sciences
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• v.19 no.1
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• pp.173-180
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• 2024

Along with its importance, the real estate market poses risks of various fraudulent activities. Recently, a surge in real estate-related scams, such as lease fraud, has caused great financial damage to many ordinary people. These problems are often caused by the complexity of real estate transactions and information imbalance. Therefore, there is an urgent need to secure reliability and improve transparency in the transaction process. In this paper, to solve this real estate fraud problem, we propose a chatbot system using digital technology and artificial intelligence, especially GPT (Generative Pre-Trained Transformer). This system serves to protect users from fraud by providing them with precautions and confirmations in the lease transaction process. In addition, GPT-based chatbots respond to questions from users in time, contributing to reducing uncertainty in the transaction process and increasing reliability.

• Journal of the Korea Society of Computer and Information
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• v.29 no.3
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• pp.21-41
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• 2024

This study explores the relationship between users' attachment styles and their interactions with ChatGPT (Chat Generative Pre-trained Transformer), an advanced language model developed by OpenAI. As artificial intelligence (AI) becomes increasingly integrated into everyday life, it is essential to understand how individuals with different attachment styles engage with AI chatbots in order to build a better user experience that meets specific user needs and interacts with users in the most ideal way. Grounded in attachment theory from psychology, we are exploring the influence of attachment style on users' interaction with ChatGPT, bridging a significant gap in understanding human-AI interaction. Contrary to expectations, attachment styles did not have a significant impact on ChatGPT usage or reasons for engagement. Regardless of their attachment styles, hesitated to fully trust ChatGPT with critical information, emphasizing the need to address trust issues in AI systems. Additionally, this study uncovers complex patterns of attachment styles, demonstrating their influence on interaction patterns between users and ChatGPT. By focusing on the distinctive dynamics between users and ChatGPT, our aim is to uncover how attachment styles influence these interactions, guiding the development of AI chatbots for personalized user experiences. The introduction of the Perceived Partner Responsiveness Scale serves as a valuable tool to evaluate users' perceptions of ChatGPT's role, shedding light on the anthropomorphism of AI. This study contributes to the wider discussion on human-AI relationships, emphasizing the significance of incorporating emotional intelligence into AI systems for a user-centered future.

• Journal of the Korea Convergence Society
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• v.13 no.3
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• pp.11-22
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• 2022

Recently, research and development using various Artificial Intelligence (AI) technologies are being conducted in the field of education. Among the AI in Education (AIEd), conversational agents are not limited by time and space, and can learn more effectively by combining them with various AI technologies such as voice recognition and translation. This paper conducted a trend analysis on platforms that have a large number of users and used conversational agents for English learning among commercialized application. Currently commercialized educational platforms using conversational agent through trend analysis has several limitations and problems. To analyze specific problems and limitations, a comparative experiment was conducted with the latest pre-trained large-capacity dialogue model. Sensibleness and Specificity Average (SSA) human evaluation was conducted to evaluate conversational human-likeness. Based on the experiment, this paper propose the need for trained with large-capacity parameters dialogue models, educational data, and information retrieval functions for effective English conversation learning.

• Journal of Practical Engineering Education
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• v.16 no.1_spc
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• pp.33-39
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• 2024

This study examines the changes in learners' positive/negative perceptions of classroom experience and actual utilisation of AI chatbots in response to the recent changes in education trends caused by generative AI. AI chatbots were utilised in web programming classes for six classes of engineering students over two semesters. The learners' experience and usage were analysed from the beginning of the semester through surveys until the submission of midterm and final examination reports. The study's results indicate that the chatbot enhanced learning by providing Q/A feedback and solving practical problems. Additionally, the perception of the chatbot improved from midterm to the end of the course. The study also drew meaningful conclusions about the issue of community disconnection (personalisation) in the classroom and how to use it as educational software. This research is significant for the development of generative AI-based software.

• Journal of Korean Library and Information Science Society
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• v.52 no.1
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• pp.155-178
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• 2021

In the era of the 4th industrial revolution, public libraries need a strategy for promoting intelligent library services in order to actively respond to changes in the external environment such as artificial intelligence. Therefore, in this study, based on the concept of artificial intelligence and analysis of domestic and foreign artificial intelligence related trends, policies, and cases, we proposed the future direction of introduction and development of artificial intelligence services in the library. Currently, the library operates a reference information service that automatically provides answers through the introduction of artificial intelligence technologies such as deep learning and natural language processing, and develops a big data-based AI book recommendation and automatic book inspection system to increase business utilization and provide customized services for users. Has been provided. In the field of companies and industries, regardless of domestic and overseas, we are developing and servicing technologies based on autonomous driving using artificial intelligence, personal customization, etc., and providing optimal results by self-learning information using deep learning. It is developed in the form of an equation. Accordingly, in the future, libraries will utilize artificial intelligence to recommend personalized books based on the user's usage records, recommend reading and culture programs, and introduce real-time delivery services through transport methods such as autonomous drones and cars in the case of book delivery service. Service development should be promoted.

• Journal of Advanced Technology Convergence
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• v.2 no.2
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• pp.1-8
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• 2023

Due to the recent long-term economic downturn, the number of non-store and mail-order sellers is increasing as prospective entrepreneurs are concentrated due to the phenomenon of non-store start-ups with low start-up costs. In particular, in addition to unemployed young people and housewives who lack funds, many office workers who wish to have a 'two-job' are jumping into the business. Therefore, in this paper, we have moved away from provider-oriented service platforms that are dependent on specific networks, operators, and service types. In addition, we plan to design a business integration support system that can provide B2B services in the promotional material industry that contributes to business support and profit generation of wholesale and retail non-store entrepreneurs through sharing and participation. The proposed system is judged to be a business integrated operation support system applying orchestration and service management technology and enterprise business partner management technology that can provide stable operation management service.

• Journal of Intelligence and Information Systems
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• v.29 no.2
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• pp.219-240
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• 2023

Conversational AI which allows users to interact with satisfaction is a long-standing research topic. To develop conversational AI, it is necessary to build training data that reflects real conversations between people, but current Korean datasets are not in question-answer format or use honorifics, making it difficult for users to feel closeness. In this paper, we propose a conversation dataset (KOMUChat) consisting of 30,767 question-answer sentence pairs collected from online communities. The question-answer pairs were collected from post titles and first comments of love and relationship counsel boards used by men and women. In addition, we removed abuse records through automatic and manual cleansing to build high quality dataset. To verify the validity of KOMUChat, we compared and analyzed the result of generative language model learning KOMUChat and benchmark dataset. The results showed that our dataset outperformed the benchmark dataset in terms of answer appropriateness, user satisfaction, and fulfillment of conversational AI goals. The dataset is the largest open-source single turn text data presented so far and it has the significance of building a more friendly Korean dataset by reflecting the text styles of the online community.

• Journal of Korea Multimedia Society
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• v.20 no.8
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• pp.1347-1356
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• 2017

Artificial intelligence-based services are expanding into a new industrial revolution. There is artificial intelligence technology applied in real life due to the development of big data and deep learning related technology. And data analysis and intelligent assistant services that integrate information from various fields have also been commercialized. Chatbot with interactive artificial intelligence provide shopping, news or information. Chatbot service, which has begun to be adopted by some public institutions, is now just a first step in the steps. This study summarizes the services and technical analysis of chatbot. and the direction of public administration service chatbot was presented.

• Proceedings of the Korea Information Processing Society Conference
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• 2021.11a
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• pp.1128-1131
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• 2021

COVID-19로 인한 홈 쿠킹 시장 수요 증가로 사람들은 더 편리한 요리 보조 시스템을 필요로 하고 있다. 기존 요리 시스템은 휴대폰, 책을 통해 레시피를 일방적으로 제공하기 때문에 사용자가 요리과정을 중단하고 반복적으로 열람해야 한다는 한계점을 가진다. '대화형 스마트 쿠킹 서비스' 시스템은 요리 과정 전반에서 필요한 내용을 사용자와 상호작용하며 적절하게 인지하고 알려주는 인공지능 시스템이다. Google의 MediaPipe를 사용해 사용자의 관절을 인식하고 모델을 학습시켜 사용자의 요리 동작을 인식하도록 설계했으며, dialogflow를 이용한 챗봇 기능을 통해 필요한 재료, 다음 단계 등의 내용을 실시간으로 제시한다. 또한 실시간 행동 인식으로 요리과정 중 화재, 베임 사고 등의 위험 상황을 감지하여 사용자에게 정보를 전달해줌으로써 사고를 예방한다. 음성인식을 통해 시스템과 사용자 간의 쌍방향적 소통을 가능하게 했고, 음성으로 화면을 제어함으로써 요리과정에서의 불필요한 디스플레이 터치를 방지해 위생적인 요리 환경을 제공한다.

• Annual Conference on Human and Language Technology
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• 2023.10a
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• pp.179-184
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• 2023

본 연구는 우울감을 느끼거나 대화 상대 부재로 어려움을 겪는 사용자와 정서 교감형 시스템간의 대화로 구성된 한국어 데이터 셋을 구축하고 이때 시스템이 사용할 수 있는 효과적인 응대 전략을 제안하는데 목적이 있다. 데이터셋은 사용자와 시스템 간의 대화 쌍을 기본 단위로 하며, 사용자의 7가지 기본 감정(행복, 슬픔, 공포, 놀람, 분노, 혐오, 중립)과 시스템의 4가지 응대 전략(명료화, 공감적 응대, 제안, 페르소나)에 따라 주석이 된다. 이 중, 공감적 응대 전략은 10가지 독특한 반응 유형(수용적 경청, 후행 발화 요청, 승인/동의, 비승인/재고 요청, 놀람, 격려, 느낌 표시, 상대 발화 반복, 인사, 의견 제시) 및 4가지 후행 발화 요청 유형(무엇, 왜, 어떻게, 그밖에)을 포함하는 구조로 구체화되었다. 이러한 주석은 시스템이 사용자의 다양한 감정을 식별하고 적절한 공감 수준을 나타내는 응답을 생성하는 데 있어 연구적인 의의가 있으며, 필요시 사용자가 부정적 감정을 극복할 수 있는 활동을 제안하는 데 도움을 줄 수 있다는 점에서 실제적인 의의가 있다.