• Information Systems Review
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• v.11 no.3
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• pp.39-62
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• 2009

The previous literature on the field of performance management mainly focuses on the research regarding the critical success factors, the intention of use, and the output of the BSC system. This paper is to develop and analyze the influencing factors of the acceptance on the BSC performance indicators in the public sector. The result from the analysis of the data collected from this research shows that these influencing factors include the education about BSC, the specificity of the indicators, the connection between strategy and mission, and the participation and support during the development of the indicators. Further, the result reveals that the CEO's concern is nothing to do with the employees acceptance of the BSC performance indicators in the public sector, unlike the consistent result from the previous literature. The reason is because the employees often tend to refuse the performance indicators of the CEO's concern that increase their workload due to the establishment of the excessive target of the indicators and their periodic reports.

• Journal of Korea Water Resources Association
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• v.53 no.spc1
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• pp.797-811
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• 2020

With the increasing demand for improving the quality of life of the people, the need for resident-friendly use and management of rivers is increasing. This study develops an indicator that can measure the performance of the multi-faceted function of the river that the general population can appraise, and in particular, the subjective satisfaction of residents. Based on related prior studies and case analysis, a draft indicator system covering maintenance of river facilities for flood control, water use, environment protection, and water-friendly use functions was established. Through a factor analysis adopting PCA extraction method and VARIMAX rotation method and survey, a performance indicator system consisting of three areas, six detailed areas, and 24 items is drawn. Also, the developed indicators are applied to national and local rivers in Daejeon to suggest implications through comparative analysis.

• Journal of Practical Engineering Education
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• v.5 no.2
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• pp.123-127
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• 2013

Youth employment academy program focuses on resolving the job mismatch of youth unemployment through industry oriented human resource development for which company oriented capacity building program for graduate-to-be and graduate is supported. One of the major characteristics of this program is to use the M-to-M model with common skills for companies of same type of business. The operation organization in youth employment academy is supposed to be evaluated by the final employment rate after 1 year and 6 months since start of the program. So performance indicator for the operation organization was developed which means a kind of mid-term evaluation. In this research, the validity of the performance indicator is discussed. The correlations between the performance indicator and the performance evaluation, between the performance evaluation and the final employment rate, and between the performance indicator and the final employment rate are analyzed.

• The Journal of Society for e-Business Studies
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• v.17 no.2
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• pp.165-187
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• 2012

Improvements on the incumbent R&D project management structure and performance evaluation criteria in the telecommunication and broadcasting area have been called for. There have been attempts to develop alternative R&D project performance evaluation criteria. In an attempt to develop an alternative measure, this study integrates two different perspectives on R&D projects and various criteria currently being used by many foreign and domestic institutes. As a result, we have developed an alternative R&D project performance evaluation instrument. Then, we have applied the instrument to Korean cases in order to validate it. The new R&D project performance evaluation criteria can contribute to an improvement on the management of R&D projects in the telecommunication and broadcasting area.

• The Korean Journal of Financial Management
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• v.14 no.3
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• pp.1-21
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• 1997

본 연구는 가치창조 경영의 중심지표인 EVA가 우리나라에서도 올바른 주주가치 평가지표로서 활용될 수 있을지를 살펴보고 있다. 실증분석 결과를 보면 연구기간(1986년${\sim}$1995년)중 대부분의 기업은 주당 EVA가 음(陰)이였고, 주당 EVA는 주당영업 이익, 주당순이익, 자기자본이익률등 기존 성과 척도들에 비해 주가와 상관관계가 가장 높았다. 연도별 EVA를 기준으로 매년 포트폴리오를 재구성하는 방법으로 10년간의 초과 수익률을 계산한 결과 EVA가 양(陽)인 포트폴리오는 음(陰)경우보다 초과수익률이 거의 140%정도 높았다. 또한 당해연도 뿐 아니라 전년도 주당 EVA가 주가변동의 주요결정 요인인것도 발견되었다. 이러한 연구결과는 EVA의 극대화가 주가의 극대화 곧 기업가치 및 주주가치 극대화를 의미하므로 성과지표로서 EVA를 성과측정 및 보상등 기업의 모든 의사결정에 활용할 수 있다는 것을 시사해 준다. 또한 EVA를 포트폴리오 관리를 위한 새로운 투자지표로 활용한다면 증권시장에서 수익률을 재고할 수 있다는 것을 입증해줌으로써 증권시장의 활성화에 크게 기여할 수 있을 것이다.

• The Journal of Society for e-Business Studies
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• v.15 no.1
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• pp.157-171
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• 2010

To effectively maintain manufacturing collaboration, the development of effective performance measurements for the collaboration is required. Most existing key performance indicators however were developed to measure the performances of internal activities or outsourcing of a company. For that reason, it is necessary to devise new key performance indicators that the partners participating in the collaboration can arrange and compromise with each other to reflect their common goals. In this paper, we propose collaborative Key Performance Indicators(cKPIs), which is used to measure the collaboration work of multiple manufacturing partners on the basis of the Supply Chain Operations Reference(SCOR) model. Also, a modified Sigmoid function is devised as a desirability function to reflect the characteristics of Service Level Agreement(SLA) between two partners. The proposed indicators and the desirability functions can be utilized to perform and maintain the successful collaboration by providing a way to the quantitative measurement.

• Journal of Digital Convergence
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• v.15 no.5
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• pp.151-159
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• 2017

This paper proposes various policies for improving the process of performance analysis on R&D expenditure of the public funds in the Korean ICT industry. In order to do so, this paper figures out the present issues relating to performance indicators, methodologies for performance evaluation, release and comparison of evaluation results, follow-up study, integrated management system for performance analysis in ICT industry. In this paper, we suggest some new policies such as consulting an expert for improving performance indicators, maintaining the pre-determined performance indicators, introducing the qualitative performance indicators for measuring effectiveness, adopting the new methodologies reflecting R&D characteristics, introducing the new performance index for comparing annual performance, requiring follow-up study for major ICT R&D, introducing the independent and temporary organization for R&D performance analysis in ICT industry. In conclusion, these new policies will raise effectiveness and efficiency of the government R&D expenditure in ICT industry as well as strengthen the industry competitiveness.

• Journal of Cadastre & Land InformatiX
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• v.48 no.1
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• pp.93-109
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• 2018

The Ministry of Strategy and Finance of South Korea accesses public organizations annually for increasing outcomes with effective and clear managements. The management assessment is categorized into the business management applied all organizations and the main business assessed by purposes and characters of organizations. This study analyzes metrical indexes of main businesses with using the logic model and suggests the direction of developing metrical indexes of organizations. Metrical indexes of the Korea Land and Geospatial Informatix Corporation in 2017 were analyzed to develop indexes. The results indicates that metrical indexes of the Korea Land and Geospatial Informatix Corporation are mainly consisted of the commitment and process. The logic model was suggested to analyze proprieties of metrical indexes of the main business. This study shows that organizations develop metrical indexes of the main business with classifying that these are from calculation indexes or result indexes. Thus, this study suggests that organizations consider result indexes based on the logic model for developing metrical indexes of the main business.

• 한국경영정보학회:학술대회논문집
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• 2008.06a
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• pp.745-754
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• 2008

현대사회에서 정보기술의 급격한 발전은 사회전반에 걸쳐 큰 영향을 미치고 있으며, 이러한 변화 속에서 국민에게 보다 편리하고 효율적인 행정서비스를 제공하려는 정부의 노력도 끊임없이 진행되고 있다. 전자정부 11대 중점과제의 하나인 "4대 사회보험 정보연계시스템 구축" 사업은 2002년부터 운영 중에 있으나, 정보연계사업 고유의 성과를 평가하는 체계가 마련되어 있지 못한 실정이다. 평가체제의 미비는 사업목표의 객관적인 달성정도를 파악할 수 없을뿐 아니라 향후 달성목표치 설정을 위한 기준선정이 불가능하며, 나아가 대국민 서비스의 질적 향상을 극대화 하는데 필요한 객관적인 자료의 부재로 이어진다. 본 연구는 4대 사회보험 정보연계시스템이 구축목표에 부합되게 운영되고 있는지를 평가하는 지표가 필요하며, 그 필요성에 따라 IT조직 및 기술에 관한 성과평가기법인 IT-BSC 성과평가모델을 활용하여 4대 사회보험 정보연계시스템의 특성에 최적화된 성과평가모델을 제안하고자 한다. 제안된 성과평가모델는 4대 사회보험 정보연계시스템의 성과평가지표로 활용됨으로써 향후 운영방향설정 및 목표달성도 측정의 주요한 정보로 활용될 것이다.

• Proceedings of the Korea Water Resources Association Conference
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• 2018.05a
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• pp.82-82
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• 2018

지방공기업 경영평가는 지방공기업의 경영성과에 대해서 평가하는 것이므로 경영 성과를 균형있게 평가하는 것이 중요하다. 지방공기업의 평가 대상 유형은 상수도, 하수도, 도시철도공사, 도시개발공사, 특정공사 공단, 시설관리공단, 환경시설관리공단 등 7개로 구분된다. 이 가운데 2017년 상수도 분야의 평가 대상 공기업은 지방공기업법 제78조 및 동법 시행령 제68조에 의거하여 115개이다. 행안부에서 주관하는 8개 광역 직영 기업 그룹과 시 도에서 주관하는 107개 기초지자체 직영 기업 그룹를 구분하여 평가하고 있으며 지방상수도 경영성과 평가 지표은 크게 리더십/전략, 경영시스템, 경영성과, 정책 준수로 구분되며 총 21개의 세부지표로 구성된다. 경영 성과 지표 가운데 주요사업성과와 경영효율성과 지표에 해당하는 상수도관리, 상수도보급률, 요금부과율, 요금 현실화율은 해당 지자체의 인구규모에 따라 평가군을 설정하도록 하고 있다. 그러나 평가군을 설정하는 인구 기준에 대한 명확한 근거가 없고 동일한 평가군 내에서도 지자체 상수도 시설, 면적, 인구 밀도 등에 따라 관로길이나 상수도 원가 등이 크게 차이가 발생하고 있어 경영 평가 결과에 큰 영향을 미치고 있다. 따라서 본 연구에서는 단순 인구 규모가 아니라 지자체 지방상수도는 경영효율화에 영향을 미치는 변수를 선별하여 주요사업 활동 성과 지표 측정에 적용할 수 있는 성과 평가군을 군집분석을 통하여 분석하고자 한다.