• The Journal of the Korea Contents Association
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• v.14 no.12
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• pp.911-923
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• 2014

This study explores which organizational capital is important for the customer service center and how the organizational capital is linked to organization's performance through dynamic capability. In this study, total of 389 employees in customer service centers were surveyed for the analysis. The results indicate that relational capital and organizational culture were positively linked with collaborative behavior, capital share, and capital transformation. Also, structural capital was a significant factor in collaborative behavior. Organizational performance was positively affecting collaborative behavior and capital share. This study provides a practical guideline on how to manage organizational capital and supplement shortcomings for managers and counsellors at the customer service centers. Furthermore, the implications for the reinforcement and development of organizational capital were suggested in building a customer service center as a strategic and fundamental part of the company.

• Management & Information Systems Review
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• v.33 no.1
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• pp.1-16
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• 2014

This study examines the relationships among psychological capital, job satisfaction and organizational commitment based on survey data from employees of social enterprises in Busan & Ulsan Region area. The main findings of the study are as follows: first, psychological capital of social enterprise's employee was positively associated with job satisfaction and organizational commitment while there was also a positive relationship between job satisfaction and organizational commitment of social enterprises. Second, empirical analysis also shows that job satisfaction mediated both the relationship of psychological capital and organizational commitment of social enterprises. This study contributes to our understanding of relationship between psychological capital/job satisfaction and organizational commitment of social enterprises by suggesting an empirical study, highlighting the role of psychological capital, job satisfaction and organizational commitment of social enterprise's employees.

• The Journal of the Korea Contents Association
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• v.10 no.6
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• pp.440-449
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• 2010

This study aimed to explore the relationships among human capitals, organizational commitments, innovative behaviors of employees in a deluxe hotel in Seoul. The results of this study are, human capitals have a direct impact on organizational commitments, and innovative behaviors. and organizational commitments directly influence to innovative behaviors.. And organizational commitments have a mediating effect partially between human capitals and innovative behaviors. These results suggest that the new direction of the importance of human resource managements on accumulating human capitals in organization and the importance of organizational commitments of employees on competing environments in the hotel industry for competitive advantage.

• The Journal of the Korea Contents Association
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• v.10 no.5
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• pp.387-397
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• 2010

The purpose of this study tried to reveal how human capitals of deluxe hotels located in Seoul affects corporate trust and organizational citizenship behaviors. In addition, it tries to find out the mediating effect that the trust among coworkers have contributed to human capital and organizational citizenship behaviors. The result of this study shows that Human capital have a great effect on the trust among employees and organizational citizenship behaviors. And it has been outed that the trust between the company and employees is a mediating effect between human capital and organizational citizenship behaviors. The results of this research shows that for competitive advantage under the competitive environment of the hotel industry, in addition to human resource management and organizational management, the management system which emphasizes the importance of human capital and the trust among company members should be built.

• Journal of Digital Convergence
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• v.12 no.3
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• pp.105-115
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• 2014

This paper aims to examine the mediating effects of psychological capital on the relationships between learning organization and innovative behavior. 310 sheets of questionnaires were gathered from the organizational members of the companies in 5 cities, including Seoul and Pohang and analysed using structural equation modelling technique. The results show followings: First, the human factor of learning organization has a significant influence to the innovative behavior and the psychological capital. Second, structural factor of learning organization has a significant influence to the psychological capital but does not have a significant influence to the innovative behavior. Third, the mediating effect of psychological capital has a significant partial effect between human factor of learning organization and innovative behavior, and full effect between structural factor of learning organization and innovative behavior. The results of this study implies that some guideline could be used in promoting learning organization and making implementing strategy.

• Proceedings of the KAIS Fall Conference
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• 2010.05b
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• pp.800-802
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• 2010

최근 기업가정신 관련 선진연구동향을 살펴보면, 네트워크를 원천으로 한 자원자본인 사회적 자본과 조직기업가정신이 벤처기업에게 다양한 자원과 정보에 접근할 수 있는 중요한 역할을 한다는 연구들이 주목받고 있다. 본 연구는 동태적 역량의 관점에서 사회적 자본과 조직기업가정신이 기업성과에 미치는 영향에 대해 탐색적으로 각각 살펴보았다. 이를 위해 국내 171명의 벤처기업 기업가를 대상으로 설문을 실시하였으며, 실증분석 결과는 다음과 같다. 첫째, 네트워크에 근거한 자원 자본인 사회적 자본은 조직기업가정신에 유의한 영향을 미치는 것으로 나타났다. 둘째, 사회적 자본은 벤처기업의 기업성과에도 유의한 영향을 미치는 것으로 나타났다. 셋째, 조직기업가정신은 기업성과에 유의한 영향을 미치는 것으로 밝혀졌다. 따라서 본 연구는 자원조달관점에서 태생적인 불리함을 지니고 있는 벤처기업에 있어 사회적 자본과 조직기업가정신이 기업성과에 중요한 영향을 미친다는 시사점을 제공한다. 아울러 변화와 혁신의 요구를 상대적으로 치열하게 경험하고 있는 벤처기업은 외부 자원을 활용할 수 있는 사회적 자본의 축적과 조직기업가정신 활동을 적절히 수행할 때 비로소 지속가능한 경영을 할 수 있을 것이라는 시준점을 얻었다.

• The Journal of the Korea Contents Association
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• v.13 no.1
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• pp.247-256
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• 2013

Prior research has shown empirically that organizational culture and social capital are as a critical factor determining organizational effectiveness. The purpose of this study is to examine the effects of social welfare's organizational culture on the social capital. For the research, social capital was consisted of trust, norms and network, and organizational culture was measured by Kimberly & Quinn's competing value model. The results of this study were summarized as follows: Mean analyses showed that social workers perceived the level of organizational culture and social capital had a higher than medium. Especially, group culture had a strong positive effects on the social capital. This study finally discussed theoretical implications for future study and practical implications for social capital strategies on the results.

• Convergence Security Journal
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• v.11 no.2
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• pp.45-54
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• 2011

The purpose of this study is to investigate the causal relationships among social capital, job satisfaction, and organization commitment in the Korean Security Organizations. One hundred eight one questionnaires, with a 72.4% response rate from a convenient sample of 10 security organization guards, were utilized to study the relationships between research constructs. SPSS(12.0 version) were guard to analyze the unintentionality of research concepts and reliability test, and confirmatory factor analysis were performed. Factor analyses identified three internal dimensions of relational factor as superior relation. There are among results, first, the social capital is influencing to job satisfaction positively. second, the social capital is influencing to organizational commitment positively. third, the job satisfaction is influencing to organizational commitment positively.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.17 no.2
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• pp.282-289
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• 2016

This study examined the mediating effects of social capital between transformational leadership and organizational commitment in hospitals nurses'. The survey was conducted with 244 nurses working in a general hospital. The data was collected with the transformational leadership, social capital and organizational commitment and analyzed using the SPSS/WIN 21.0 and Amos 18.0. A positive relationship was observed between transformational leadership, social capital, and organizational commitment; social capital had a partial mediating effect of a transformational leadership and organizational commitment. To increase the organizational commitment, mediating between the head nurse' transformational leadership and social capital is recommended.

• Journal of Digital Convergence
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• v.17 no.11
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• pp.91-96
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• 2019

The purpose of this study was to examine the influences of employees' volunteer activities on organizational behavior and the mediating effect of positive psychological capital in the relationship with organizational commitment, and the mediating effect of perceived organizational support adjusted through positive psychological capital. The collected 347 survey data were analyzed using SPSS 21.0 program. As a result, the mediating effect of positive psychological capital and the moderating effect of perceived organizational support were found. It was found to have a mediated moderating effect of perceived organizational support. Further research on extended concepts of organizational behavior of employee volunteers is needed.