• Title/Summary/Keyword: 조직신뢰

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An Empirical Study on the Structural Relationships among Colleague trustworthiness, Organizational trust and Organizational citizenship behaviors (동료신뢰성, 조직신뢰, 조직시민행동 간의 구조적 관계)

  • Baek, You-Sung
    • Management & Information Systems Review
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    • v.35 no.4
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    • pp.155-168
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    • 2016
  • The purpose of this study is to empirically examine the structural relationships among colleague trustworthiness, organizational trust and organizational citizenship behaviors(OCB). To conduct such examination, the author (i) designated colleague trustworthiness, organizational trust and OCB as variables and (ii) designed a research model by conducting preceding studies on the variables. To examine the research model the author collected the survey data from the 2 universities employees, 134 copies of questionnaire. Collected data were analyzed using SPSS and AMOS programs. The analysis results are as follows. Especially, (1) there was no statistically significant relationship between colleague trustworthiness and OCB. (2) it was found that higher degree of integrity the constructs of colleague trustworthiness would lead to higher degree of organizational trust. (3) organizational trust has been found to exert mediating effect on the relationship between colleague trustworthiness and OCB. The implication and limitation which this study are as follows. First, this study has discovered that organizational trust is the important mediating variable that affect the process of relationship between colleague trustworthiness and OCB. This study have limitation in that was conducted based on cross-sectional design of research. Because, the formation of trust is a dynamic process.

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Effects of Organizational Trust on Commitment and Citizenship Behavior (조직신뢰가 몰입 및 조직시민행동에 미치는 영향)

  • Lee, Jeong Eon;Liu, Bingjing
    • The Journal of the Korea Contents Association
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    • v.15 no.3
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    • pp.370-377
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    • 2015
  • Organizational trust (OT) plays a substantial role to attain competitive advantages. It is an effective way to enhance organizational effectiveness. OT makes employees to have a positive emotion toward a firm, also it contributes employees to bring a spontaneous behavior. The purpose of this study is to investigate the relationships among OT, organizational commitment (OC), and organizational citizenship behavior (OCB) theoretically and empirically. A total of 228 cases in 15 Chinese companies are used for empirical analysis. The results show that OT has a positive effect on OC and OCB. It is suggested that OT is an important variable to improve emotional and continuance commitment. Also the results reveal that OCB is a meaningful dependent factor that is affected by OC.

The Relationship between Trust and Organization Commitment within Organization of Coast Guard Officers (해양경찰공무원의 조직내 신뢰와 조직몰입과의 관계)

  • Yu, Yung-Hyun
    • The Journal of the Korea Contents Association
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    • v.9 no.12
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    • pp.805-813
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    • 2009
  • Coast guard organization has very different working environment with other general administrative organizations or police organizations. Because they are charging various coastal crimes and safeties by using war vessel at ocean, it was expected that in case of coast guard officers, the impact on organization commitment for each trust factor within organization has the differentiation with other administrative organizations. Core of results by conducting positive research is as following: It is indicated that for coast guard officer, organization trust factor most strongly impacts on organization commitment, and of social trust factors, colleague trust factor more impacts relatively than boss trust factor. Then, when searching the difference of trust factor recognition depending on population sociological properties of coast guard officers, it is indicated that the one having the experience of working at war vessel has more trust to its colleagues than the one having not and executives more trust their boss than non-executives. The reason why the trust to colleague is higher than to boss is recognized that it is caused from deep relationship with colleagues who work and live together when considering working conditions of security vessel.

Perception of Organizational Trust Culture of Regional General Hospital Employees and its Effect on Organizational Trust Activities (지역 종합병원 종사자의 조직신뢰 문화에 대한 인식이 조직신뢰 활동에 미치는 영향)

  • Jung, Sang-Jin
    • The Journal of the Korea Contents Association
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    • v.15 no.2
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    • pp.455-465
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    • 2015
  • This study aims to provide basic data for hospital organizational management by analyzing perception of organizational culture of general hospital employees and its effect on organizational trust activities. A total of 437 employees from the 5 general hospitals in G city were surveyed with anonymous self-administered questionnaires and the result was analyzed by t-test, analysis of variance, Pearson correlation analysis, and multiple regression analysis. As a result, there were differences in the perception of organizational trust culture depending on sex, age, education, and income. The perception of organizational trust culture had a significantly positive correlation with organizational trust activities. The factors such as consideration, social responsibility, morality, and competence had a significantly positive effect on organizational trust activities. This study would help to improve the organizational trust that is perceived by hospital employees by improving organizational trust culture with policy and institutional support.

Distrust in the Usefulness of Organizational Trust (조직신뢰의 유용성에 대한 불신)

  • Myung Un Kim
    • Korean Journal of Culture and Social Issue
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    • v.11 no.spc
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    • pp.57-67
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    • 2005
  • This paper attempted to explore the plausible reasons why change activities to build up organizational trust might be often short-lived, even though it can become the most valuable social capital for an organization. Based upon a reference data collected from a large company in various methods, retrospective rationalization, difficulties embedded in the processes of realizing the five bases of organizational trust (such as openness, consistence, fairness, consideration, and pride), and top management's negative conviction were identified and discussed as fundamental reasons for the distrust in the usefulness of organizational trust. In addition, middle managers' overcautiousness about their superiors' feeling and organizational cynicism as contributing factors for the distrust in the form of vicious circle were discussed.

사회적책임이 조직신뢰, 조직몰입, 조직시민행동에 미치는 영향: 강원도기업을 중심으로

  • 손정환;이용수
    • 한국벤처창업학회:학술대회논문집
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    • 2020.11a
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    • pp.185-190
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    • 2020
  • 2000년대 이후 기업의 경제적 이익을 위한 본연의 성과를 성취하기 위해서는 영리적 이익추구 이외에도 기업 내외부의 관여된 활동 범주 내에서 투자자, 소비자, 시민단체 그리고 노동조합등에 사회적책임(Corporate Social Responsibility:CSR)의 중요성이 점차 커져가고 있다. 이 중 사회적책임과 조직 내 구성원들의 조직유효성의 영향에 대한 다양한 선행논문이 있었으나, 지역으로 세분화하여 분석한 연구가 상대적으로 미비하였다. 이에 따라 강원도를 한정한 사회적책임이 조직신뢰, 조직몰입, 조직시민행동에 미치는 영향을 분석하여 강원도 소재 기업들의 사회적책임에 대한 기반적 자료로써 활용될 것으로 여겨진다. 이를 확인하기 위해 본 연구는 강원도 소재 기업에 종사하는 구성원들을 대상으로 자료를 수집하여 총 186부의 표본을 활용하였다. 검증결과 사회적책임이 조직신뢰, 조직몰입이 긍정적인 영향을 미치나 조직시민행동에 부분적으로 채택되었으며, 조직신뢰는 조직시민행동에 긍정적 영향을 미치고 조직몰입은 조직시민행동에 부분적으로 영향을 미치는 것으로 연구되었다. 본 연구는 선행논문에서 밝힌 사회적책임이 조직신뢰, 조직몰입, 조직시민행동에 미치는 영향에 대해서 지역을 한정해서 연구했으며, 분석결과 강원도 지역 내 사회적경제기업들이 다수 포진되어 있으며, 공동체성이 높기 때문에 사회적책임이 조직 유효성과 조직시민행동에 영향을 미치는 것으로 나타났다.

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건설기업의 조직구조 및 조직문화, 윤리의식이 조직갈등과 상사신뢰, 조직효과에 미치는 영향

  • Kim, Gwang-Nam
    • 한국벤처창업학회:학술대회논문집
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    • 2019.04a
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    • pp.171-173
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    • 2019
  • 본 연구의 목적은 조직구조와 조직문화, 윤리의식의 특성을 분석하고 조직갈등과 상사신뢰, 조직효과에 영향을 미치는 요인을 건설기업의 조직원을 대상으로 규명하고자 한다. 지금까지의 기업은 조직효과를 높이기 위하여 주로 조직구조나 조직문화를 중심으로 연구와 평가를 해왔다. 특히 윤리의식이 많은 이슈가 되고 있는 현대사회에서 기업은 윤리경영으로 얻은 신뢰를 통해 경쟁력을 높여 지속경영을 가능케 하고자 노력하고 있다. 이에 기업조직의 윤리의식이 조직갈등과 상사신뢰, 조직효과에 정(+)의 영향을 미치는 것을 확인하여 이를 바탕으로 국내 건설기업의 조직효과성 제고를 위한 실질적인 방안들을 모색 할 수 있다.

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The Impact of Emotional Leadership on Employees' Creativity: The Mediation Effect of Organizational Trust and Intrinsic Motivation (감성리더십이 조직원 창의성에 미치는 영향: 조직신뢰와 내재적동기의 매개효과)

  • Jeong, Jeeyeon;Seo, Jeongeun;Roh, Taewoo
    • Journal of Digital Convergence
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    • v.18 no.6
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    • pp.177-185
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    • 2020
  • The purpose of this study is to analyze the mediation effect of organizational trust and intrinsic motivation in the relationship between emotional leadership and creativity, suggesting the importance of organizational creativity. Therefore, this study conducted a survey for employees who are working at Korean ICT firms, analyzed the relationship with 241 valid samples, and verified hypotheses using PLS-SEM. The results are as follows. First, emotional leadership had a positive effect on organizational trust. Second, organizational trust had a positive effect on the intrinsic motivation of employees. Third, intrinsic motivation had a positive impact on employees' creativity. Fourth, the organizational trust did not have a positive effect on the creativity of employees. By verifying the mediation effects of organizational trust and intrinsic motivation, this study analyzed the relationship between emotional leadership and creativity, expanding the existing studies of the leadership.

Organizational Culture of Performance of the Organization of Private Security (민간경비원의 조직문화와 조직성과의 관계)

  • Lee, Jong-Hwan;Kim, Hyo-Joon
    • Proceedings of the Korea Contents Association Conference
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    • 2011.05a
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    • pp.251-252
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    • 2011
  • 이 연구의 목적은 민간경비원의 조직문화와 조직신뢰 및 조직성과의 관계를 규명하는데 있다. 이 연구는 2010년 6월 서울소재 4개소 민간경비회사의 민간경비원을 모집단으로 설정한 후 판단표집법을 이용하여 최종분석에 이용된 사례 수는 총 161명이다. 설문지의 신뢰도는 Cronbach's ${\alpha}$값이 .592이상으로 나타났다. 결론은 다음과 같다. 첫째, 민간경비원의 조직문화는 조직신뢰에 영향을 미친다. 즉, 개발적, 합리적, 합의적, 위계적 문화가 활성화 되면 인지 감정적, 행동적 신뢰를 증가시킨다. 둘째, 민간경비원들의 조직문화는 조직성과에 영향을 미친다. 즉, 합리적, 합의적 문화가 활성화 되면, 직무만족은 높다. 반면, 개발적, 합의적, 위계적 문화가 활성화 되면, 조직몰입은 높다. 셋째, 민간경비원의 조직신뢰는 조직성과에 영향을 미친다. 즉, 인지 감정적, 행동적 신뢰가 높게 작용하면, 직무만족, 조직몰입은 증대된다.

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The Effect of Overtime Work on Organizational Trust: Testing Mediating Effect of Personal Accomplishment (중국의료기관에 종사하는 구성원들의 초과근무가 조직신뢰에 미치는 영향: 개인성취의 매개효과 검증)

  • Cai, Han;Jin, Xiu
    • Journal of Digital Convergence
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    • v.20 no.5
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    • pp.119-128
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    • 2022
  • In the context of the COVID-19 era, due to the serious epidemic and heavy workload, medical staff often work overtime. The frequency of overtime work is directly related to organizational trust, so the impact of overtime work is of high importance to medical staff. This study focuses on the role of overtime work and validates the level of organizational trust among healthcare workers. The mediating effect of personal achievement as a mediator between overtime work and organizational trust was also explored. According to the results, both voluntary overtime and inoluntary overtime of medical staff have a positive impact on organizational trust. The results also suggest that personal accomplishment has a mediating effect between overtime work and organizational trust. This study focuses on exploring the impact of medical staff overtime work on organizational trust and proposes options for improving organizational trust among medical staff.