• Title/Summary/Keyword: 조직관리 능력

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Exploring Practice Tasks and KSA of Korean Social Worker : Strategics for Developing Training Contents. (사회복지사 훈련프로그램의 내용개발을 위한 직무분석: 종합사회복지관의 종사자 훈련에 대한 적용)

  • Cho, Sung-Woo
    • Korean Journal of Social Welfare
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    • v.59 no.2
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    • pp.115-142
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    • 2007
  • This study aimed to explore social work practice tasks and KSA(Knowledge, Skill, Ability) that are being used most frequently in practice field so that developing contents of training program for social worker. The participants in this study included 340 social worker in community welfare center nationwide and exploratory statistical methods were used. The specific result were as follows: 1.social work service was classified four dimensions(direct service, community service, organizational strategic and human resource management, and indirect service). 2.In each dimension, important practice tasks were screened. 3.Basic KSA of social worker that were needed to perform these tasks successfully were screened. On basis of these results, this paper provided some practical strategics for developing training program.

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A Study on the Selection Criteria for Recruiting Social Workers Using AHP (AHP를 이용한 사회복지사 채용기준에 대한 우선순위 분석)

  • Lee, Seongdae;Yeum, Dongmoon;Lee, Keungeun
    • Korean Journal of Social Welfare
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    • v.65 no.3
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    • pp.131-153
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    • 2013
  • This study examine the selection criteria for recruiting social workers, commonly agreed by the persons in charge of human resources. We visited 46 social welfare facilities and performed interviews individually with them. Thirty three items belong to 7 different areas (ability, career, suitability and agreement to the facility, characteristics, recommendation, religion) were made based on the results of interviews, and these items were sent to social welfare facilities in 16 different cities in Korea for asking questions (from Oct, 2012 to Apr, 2013). One hundred and sixty cases were collected and among them 45 cases exhibiting consistency rate less than 0.2 were finally selected. Superior scope and subordinate scope were extracted and comparisons between day care centers and living institutions were made. Results demonstrated that ability of social workers was the most important for superior scope and suitability and agreement of social workers to both day care centers and living institutions were the most important factor for recruiting workers.

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IS/IT 기술 및 지식에 대한 충북 지역 IS 실무자 재교육 수요 조사

  • Lee, Hyeon-U;Gyeong, Won-Hyeon;Min, Bong-Gyu;Go, Seok-Ha
    • Proceedings of the Korea Society of Information Technology Applications Conference
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    • 2006.06a
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    • pp.159-181
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    • 2006
  • 본 연구에서는 청주와 그 인근 지역에서 정보시스템을 개발하거나 운영하고 있는 업체의 IS 실무자들에게 (1) IS 실무자의 업무 수행 성과, (2) 소프트웨서 및 IT 전문기술수준, (3) IS 지식 및 능력 수준, 그리고 (5) 재교육 수요에 대해서 설문 조사하였다. 본 연구의 조사 대상자들은 주로 Sl(system integration) 업체에 종사하는 IT(information technology) 실무자들과 e-Business를 수행하는 일반 기업에서 전산 업무를 담당하고 있는 실무자들이며, 구체적으로는 전산시스템 운영자, 시스템/데이터베이스 분석/설계자, 어플리케이션/웹 프로그래머, 최종사용자 지원 담당자, e-Business를 위한 IT 지원 인력 등이다. 조사 결과는 다음과 같다. 충북 지역에서 IS 실무자들은 자신들의 업무를 성공적으로 수행하기 위한 지식 및 기술의 다양한 영역에서 광범위하게 지식 및 기술의 결핍을 느끼고 있으며, 자신의 업무 성과가 전반적으로 좋지 않다고 판단하고 있고, 업무 관련 지식 및 기술에 대한 재교육의 필요성을 강하게 느끼고 있다. 또한, 충북 지역의 IS 실무자들은 주된 활동이나 업무가 시스템 개발과 유지보수, 최종 사용자 지원 등의 활동이며, 이에 대한 최신의 기술과 고객 중심의 시각화된 도구(GUI)를 제공하는데 많은 시간을 투자하며, 기존의 반복적인 개발 업무에서 점차 경력이 쌓임에 따라 고객 중심적인 새로운 시스템 개발을 위한 기획과 관리에 많은 관심을 기울이고 있으나, 조직 운영 및 의사결정 등과 같은 기술/지식들에는 낮은 관심을 보였다. IT전문 기술들 중 IS 실무자들이 필요로 하고 보유해야 한다고 응답한 기술들은 대다수가 웹 개발에 관련된 기술이며, IS 실무자들은 대규모 프로젝트의 수행에 필요한 공동 작업 수행 능력의 제고와 그를 위한 재교육에 높은 관심을 나타내었다. 본 조사는 충북의 IS 실무자들을 위한 대학 교육과 재교육을 포함하는 최적의 평생 교육계획 수립을 위한 기초적이고 필수적인 정보를 제공할 것으로 기대된다.

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A Survey on the Obstacles of Technology-based Startups (기술창업 장애요인 실태조사)

  • Kim, Dae-Ho;Kim, Hong
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.4 no.1
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    • pp.67-88
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    • 2009
  • The purpose of this study IS to suggest the failure factors and the success factors of technology-based startups(TBS). This study surveyed 327 startup companys on the general obstacles of starting business and the entrepreneurship policy of the Government. The failure factors of TBS are 1) overconfidence of TBS in their technology, 2) lack of cost management, 3) lack of concentration on the sales revenue of their activies, 5) many unplanned challenges, and 5) lack of strategic decision. And the success factors of TBS are 1) CEO's leadership having a clear business concept, 2) development of innovative products and services, 3) flat and flexible organization structure, 4) leveraging outside business resources and networks, and 5) strengthening the human resources by the hybrid agent.

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Effect of Organizational Support Perception on Intrinsic Job Motivation : Verification of the Causal Effects of Work-Family Conflict and Work-Family Balance (조직지원인식이 내재적 직무동기에 미치는 영향 : 일-가정 갈등 및 일-가정 균형의 인과관계 효과 검증)

  • Yoo, Joon-soo;Kang, Chang-wan
    • Journal of Venture Innovation
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    • v.6 no.1
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    • pp.181-198
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    • 2023
  • This study aims to analyze the influence of organizational support perception of workers in medical institutions on intrinsic job motivation, and to check whether there is significance in the mediating effect of work-family conflict and work-family balance factors in this process. The results of empirical analysis through the questionnaire are as follows. First, it was confirmed that organizational support recognition had a significant positive effect on work-family balance as well as intrinsic job motivation, and work-family balance had a significant positive effect on intrinsic job motivation. Second, it was confirmed that organizational support recognition had a significant negative effect on work-family conflict, but work-family conflict had no significant influence on intrinsic job motivation. Third, in order to reduce job stress for medical institution workers, it is necessary to reduce job intensity, assign appropriate workload for ability. And in order to improve manpower operation and job efficiency, Job training and staffing in the right place are needed. Fourth, in order to improve positive organizational support perception and intrinsic job motivation, It is necessary to induce long-term service by providing support and institutional devices to increase attachment to the current job and recognize organizational problems as their own problems with various incentive systems. The limitations of this study and future research directions are as follows. First, it is believed that an expanded analysis of medical institution workers nationwide by region, gender, medical institution, academic, and income will not only provide more valuable results, but also evaluate the quality of medical services. Second, it is necessary to reflect the impact of the work-life balance support system on each employee depending on the environmental uncertainty or degree of competition in the hospital to which medical institution workers belong. Third, organizational support perception will be recognized differently depending on organizational culture and organizational type, and organizational size and work characteristics, working years, and work types, so it is necessary to reflect this. Fourth, it is necessary to analyze various new personnel management techniques such as hospital's organizational structure, job design, organizational support method, motivational approach, and personnel evaluation method in line with the recent change in the government's medical institution policy and the global business environment. It is also considered important to analyze by reflecting recent and near future medical trends.

Effects of a Weight Management Program for Overweighted or Obese Office Workers (과체중 및 비만인 직장인을 대상으로 한 체중관리 프로그램의 효과)

  • Han, Se-Ri;Yu, Ok-Kyeong;Byun, Moon-Sun;Park, Tae-Sun;Cha, Youn-Soo
    • Journal of the Korean Society of Food Science and Nutrition
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    • v.42 no.10
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    • pp.1608-1617
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    • 2013
  • This study is performed to evaluate the effectiveness of a weight management program for overweight and obesity office workers; comparing their changes in the anthropometry, biochemistry, nutrient intakes, and exercise performance before and after the obesity management program. This program was performed on 39 workers, who are overweight or obese, over BMI 23 for 6 months in Jeollabuk-do public institution. As the results of this study suggests, triceps thickness (TT) of male subjects was significantly decreased (P<0.05). Waist circumference (WC), and hip circumference (HC) of the total subjects were significantly decreased after the weight management program (P<0.05). The biochemical result of the Total cholesterol (TC) (P<0.05) and LDL cholesterol (LDL-C) (P<0.01) was significantly decreased in male subjects. The results of abdominal computed tomography (CT) also showed that subcutaneous fat area (SFA) of male subjects was significantly decreased after the weight management program (P<0.01). The nutrient intake's results of female subjects, who took Fe, Vit B2, and niacin, were increased significantly after the weight management program (P<0.05). The nutrition knowledge score of male subjects was significantly increased (P<0.05), and a muscular endurance of the physical test was significantly increased after the obesity management program (P<0.01). At the work place, workers need a systemic health and obesity management program to improve their work efficiency and quality of life. After this study, the program should be developed and supported continuously to maintain positive results from this study.

First Clinical Experience about RapidArc Treatment with Prostate Cancer in Ajou University Hospital (아주대학교병원에서의 전립선암에 대한 래피드아크 치료)

  • Park, Hae-Jin;Kim, Mi-Hwa;Chun, Mi-Son;Oh, Young-Teak;Suh, Tae-Suk
    • Progress in Medical Physics
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    • v.21 no.2
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    • pp.183-191
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    • 2010
  • In this study, the patient with localized prostate cancer who had previously been treated at Ajou University Hospital was randomly selected since March, 2009. we performed IMRT and 2RA plans and the same dose objectives were used for CTVs, PTVs, rectum, bladder, and femoral head of the respective plans. Arc optimizations and dose calculations were performed using Eclipse versions 8.6. In this paper, we evaluated the performance of IMRT and RA plans to investigate the clinical effect of RA for prostate cancer case. In our comparison of treatment techniques, RA was found to be superior to IMRT being better dose conformity of target volume. As for the rectum and bladder, RA was better than IMRT at decreasing the volume irradiated. RA has the ability to avoid critical organs selectively through applied same dose constraints while maximally treating the target dose. Therefore, this result suggests that there should be less rectal toxicity with RA compared with IMRT, with no compromise in tumor margin. These findings, which show more favorable rectal, bladder, and femoral head DVHs with RA, imply that should not result in excess risk of toxicity when this technique is used. Many experiences with RA have shown not only dosimetric advantage, but also improved clinical toxicity when comparing with IMRT. The main drawbacks of RA are the more complex and time-consuming treatment planning process and the need for more exact physics quality assurance (QA).

A Study on How to Effectively apply BCMS for small-scale manufacturing under 50 employees (50인 이하 소규모 제조업에 대한 효과적인 BCMS 적용)

  • Lee, Dae-Hyeong;Cheung, Chong-Soo
    • Proceedings of the Korean Society of Disaster Information Conference
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    • 2017.11a
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    • pp.255-256
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    • 2017
  • 본 논문에서는 50인 이하 소규모 제조업에 대해 어떤 방법으로 접근하는 것이 BCMS를 적용 하는데 효과적인지 연구하였다. BCMS의 적용범위가 상당히 광범위하고 현재 BCMS를 적용하고 있는 기업의 규모는 대부분 크며, 기업인들의 인식도 큰 규모만이 BCMS가 적용될 수 있다고 믿고 있다. 이에 실질적으로 한국의 기업군을 대부분 차지하고 있는 50인 이하의 제조업이 어떻게 BCMS를 적용하는 것이 효과적인지를 개발하여 소규모 기업도 어떠한 상황 하에서도 사업이 지속가능할 수 있도록 BCMS를 적용 하고자 한다. 일단 50인 이하 소규모 업체는 조직의 상황이 대기업이나 중견기업에 비해 간단하다. 또한 이해관계자도 대부분 많지 않다. 그렇기 때문에 BCMS를 수립하기 위해 파악하여야 할 핵심 업무나 관련 리스크도 많지 않을 것이다. 여기에 착안을 하여 기존에 대부분 갖추고 있는 품질, 환경, 안전보건시스템과 연계하여 사업연속성관리 시스템을 구축하면 50인 이하 기업도 별도의 추가시스템이 아닌 통합시스템의 일환으로 손쉽게 BCMS를 적용하여 어떠한 리스크에도 사업의 연속성을 갖출 수 있는 능력을 가질 것이다. BCMS에서 요구하는 사항에 대해 개별적인 접근방식보다 기존에 갖추고 있는 시스템을 적용하여 통합시스템 접근방식이 키포인트이다.

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A Study on the Application of Information Technology in Quality Management (품질경영에 있어서 정보기술 활용에 관한 연구)

  • 장명복
    • Journal of the Korea Society of Computer and Information
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    • v.5 no.3
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    • pp.183-191
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    • 2000
  • The Korean manufacturing companies have endeavored to reinforce the competitive power and improve the productivity in the managerial environment that rapidly changes. Enterprises should not only carry out business management activities strategically but also recognize the importance on the strategic use of information technology in order to overcome competition and survive under the situation of such keen competition as nowadays. Quality Management(QM) starts from the fact that all the members of an organization to understand and satisfy customers' needs. Therefore, the main purpose of QM lies in the satisfaction of customers' needs, systematic cooperation among departments and the improvement of total business processes. This study was derived from the literature review in relation to improvement of QM. In conclusion. the proper use of Information Technology will significantly increase the performance of QM activities in a company.

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The Exploratory Study on the Effect of Service Recovery Attributes on Perceived Justice and Satisfaction (서비스 회복속성이 고객의 공정성인식과 만족에 미치는 영향에 관한 탐색적 연구 (인터넷 서비스 업체를 중심으로))

  • 김성호;백승익;유재원
    • Asia Marketing Journal
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    • v.3 no.2
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    • pp.69-91
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    • 2001
  • 고객이 서비스상의 실패에 대해 때로는 강한 부정적 반응을 보이기에 서비스를 제공하는 조직의 서비스회복능력은 고객만족을 달성하기 위해 강력하고 효율적으로 운영되어야 한다. 따라서 본 연구는 온라인상의 서비스인 ISP업체(10개의 회사)를 대상으로 온라인 서비스 상에서 고객이 서비스상의 불만을 경험할 때 기업이 고객의 불만을 회복시켜 만족으로 전환시키려는 회복속성들이 실제로 고객이 가지는 분배상의 공정성, 절차상의 공정성 및 상호작용 공정성에 어떤 영향을 미치는가를 실증적으로 검증하기 위한 것이다. 이를 위해 10개의 ISP업체를 선정하고 해당 업체에 대해 불만을 가진 고객들이 기업의 불만제거 노력에 대해 평가하도록 하였다. 가설 검증을 위해 LISREL을 이용하여 서비스의 회복속성인 보상, 신속한 반응, 무반응, 사과, 사전보상제공 등이 분배상공정성, 절차상 공정성, 상호작용 공정성에 직접적으로 미치는 효과를 파악하고 이 공정성의 요인들이 만족에 미치는 영향도 실증적으로 검증하였다. 온라인 상이라는 새로운 환경을 고려하여 기존의 모델에서 간과된 부분을 확인하기 위해 확장 모델을 제시하여 새로운 의미를 가진 경로가 존재하는지 확인하고 이 부분에서 유의적인지 않은 경로를 배제한 수정모델을 제시하였다. 기존의 연구를 바탕으로 제시된 가설은 연구모델에서 경로 계수를 추정하고 이에 대한 t값을 통해 검증하였다. 본 연구에서 제시하는 시사점으로는 고객의 서비스 실패 및 회복상황에 대한 평가의 이론적 원칙을 설명하고 관리자에게 각각의 서비스 실패와 일치하는 서비스 회복전략을 제시하여 운영상의 가이드 라인을 제시한다고 할 수 있다

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