• 한국HCI학회:학술대회논문집
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• 2007.02b
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• pp.518-525
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• 2007

컴퓨터와 사용자와의 효과적인 정서적 상호작용의 도구로서 의인화된 형태의 인터페이스 에이전트의 정서 표현에 대한 연구가 진행되어 왔다. 기존의 연구는 의인화된 인터페이스 에이전트가 어떤 정서를 표현하는가에 초점을 두고 있다. 그러나 인간과의 원활한 정서적 상호작용에 영향을 미치는 것은 어떤 정서인가의 문제만이 아니다. 인간은 타인의 상황과 정서에 공감하는 방식으로 정서를 표현하는 상대를 더 긍정적으로 평가한다. 또한 공감하는 방식의 정서 표현은 사회적으로 적용되는 성별 고정관념에 따라 여성적 속성으로 분류된다. 따라서 공감하는 방식의 정서 표현이라 하더라도 표현의 주체가 남성이냐 여성이냐에 따라 상대방의 인식이 달라질 수 있다. 본 연구는 인간간의 사회적 관계에서 일어나는 공감적인 정서 표현과 표현하는 주체의 성별의 효과가 인간-인터페이스 에이전트간의 상호작용에서도 나타나는지를 검증하기 위하여 참가자와 인터페이스 에이전트가 함께 게임에 참여하는 과제를 실시하고 인터페이스 에이전트의 성별, 참가자의 성별, 얼굴 표정과 말을 통한 정서 표현의 공감 여부(타인의 상황에 공감하는 정서 표현 - 자신의 상황에 대한 정서 표현), 정서 표현 여부(얼굴 표정과 말로 정서를 표현 - 정서가 배제된 무표정과 말)에 따라 인터페이스 에이전트에 대해 참가자가 지각한 배려, 호감, 신뢰, 지능, 지배, 순종이 어떻게 다른지를 측정하는 실험을 실시했다. 그 결과, 타인의 상황과 정서에 공감하는 방식으로 정서를 표현하는 에이전트의 배려, 지능, 순종적 성향을 높게 평가하는 것으로 나타났다. 남성 에이전트의 경우, 정서를 표현하거나 정서가 배제된 표현을 하는 조건에 관계없이 참가자가 지각하는 배려와 호감의 차이가 없었으나, 여성 에이전트의 경우 정서를 표현하는 조건에서 배려와 호감이 높은 것으로 평가되었다. 반대로 참가자가 인터페이스 에이전트에 대해 갖는 신뢰에 대해서 여성 에이전트의 경우, 정서를 표현하거나 정서가 배제된 표현을 하는 조건에 관계없이 참가자가 느끼는 신뢰의 차이가 없었으나 남성 에이전트의 경우, 정서가 배제된 표현을 하는 에이전트에게 더 높은 신뢰를 보였다. 또한 남성 참가자에 비해 여성 참가자가 에이전트의 배려, 호감, 지능, 순종을 높게 평가하는 경향을 보였다. 본 연구의 결과는 사용자와 인터페이스 에이전트 간의 원활한 정서적 상호작용을 위해서는 어떤 정서를 표현할 것인지 뿐만 아니라 누구에 대한 정서를 어떻게 표현하는지, 정서를 표현하는 에이전트가 남성인지 여성인지, 에이전트와 상호작용하는 사용자가 남성인지, 여성인지를 고려할 필요가 있음을 시사하고 있다.

• Korean Journal of Health Psychology
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• v.15 no.3
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• pp.483-498
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• 2010

This study is to examine the effects of emotion regulation strategies in facial expressions and emotional experiences, based on the facial expressions of groups, using antecedent- and response- focused regulation. 50 female undergraduate students were instructed to use different emotion regulation strategies during the viewing of a disgust inducing film. While watching, their facial expressions and emotional experiences were measured. As a result, participants showed the highest frequency of action units related to disgust in the EG(expression group), and they reported in the following order of DG(expressive dissonance group), CG(cognitive reappraisal group), and SG(expressive suppression group). Also, the upper region of the face reflected real emotions. In this region, the frequency of action units related to disgust were lower in the CG than in the EG or DG. The results of the PANAS indicated the largest decrease of positive emotions reported in the DG, but an increase of positive emotions reported in the CG. This study suggests that cognitive reappraisal to an event is a more functional emotion regulation strategy compared to other strategies related to facial expression and emotional experience that affect emotion regulation strategies.

• The Journal of the Korea Contents Association
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• v.20 no.9
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• pp.558-576
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• 2020

The purpose of the research was to verify the mediating effect of social support and cognitive emotional regulation strategy when office worker's emotional expressive ambivalence influences on interpersonal stress. A survey was conducted with 422 office workers from August to September of 2018. SPSS, AMOS and Mplus were used for descriptive statistics, correlation analysis, verification of structural equation modeling and mediated effect. There was a partial mediating effect in emotional expressive ambivalence of self-defense model, a complete mediating effect in relational emotional expressive ambivalence model. In both self-defense and relational emotional expressive ambivalence model, double mediation effect of passing through support and cognitive emotional regulation strategy in the relationship between emotional expressive ambivalence and interpersonal stress was significant. This study sought ways to reduce interpersonal stress by increasing the level of perception of social support and using adaptive cognitive emotional control strategies for office workers.

• Journal of Convergence for Information Technology
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• v.8 no.3
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• pp.161-168
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• 2018

This study examined the relationship between covert narcissism on depression for College students as a mediator Emotional Clarity and Ambivalence over Emotional Expressiveness through structural equation modeling. To this end, we conducted a survey of 343 university students living in central area of Korea, a measure of CNS, BDI, TMMS, AEQ-K. The result of the study were as follows. First, all the variables had meaningful positive of negative correlations. Secondly, When Covert Narcissism affects Depression, Emotional Clarity and Ambivalence over emotional expressiveness were full mediated. Third, the indirect effects of Emotional Clarity, Ambivalence over Emotional Expressiveness on the effects of covert narcissism on depression were relevance. Finally, the implications and limitations of the study were discussed.

• Journal of the Korea Convergence Society
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• v.8 no.9
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• pp.255-263
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• 2017

The purpose of this study is to examine the relationship between the Emotional Expressiveness, Smartphone Addiction, and Self Concept of college students and investigate whether the Self Concept mediate the relationship between the Emotional Expressiveness and Smartphone Addiction. The subjects of this study are 175 college students of 3 colleges located in M-si, J-si and G-si and data collecte for 21 days from June 1 through June 21, 2017. As Emotional Expressiveness increase, Self Concept increase (${\beta}=.286$, p<.01); as their Self Concept increase, their Smartphone Addiction decrease (${\beta}=-.269$, p<.05); and their Self Concept full mediate the relationship between their Emotional Expressiveness and Smartphone Addiction(Z=3.447, p<.01). To alleviate the Smartphone Addiction college students, their Emotional Expressiveness and their Self Concept need to be improved.

• The Journal of the Korea Contents Association
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• v.13 no.1
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• pp.322-332
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• 2013

This study was done to investigate emotional awareness, emotional expressiveness, ambivalence over emotional expressiveness, and college student adjustment, to analyze the factor affecting college student adjustment. The subjects were 159 freshman nursing students. Data were collected through structured questionnaires from May 20 to June 10, 2012. Data analysis was done using descriptive statistics, independent t-test, ANOVA, Pearson correlation coefficient, and multiple regression with SPSS WIN v 18.0. Positive correlation were found between college student adjustment and mood monitoring as well as mood labeling. On the other hand, ambivalence over positive emotional expressiveness and ambivalence over negative emotional expressiveness were significantly negative correlation with college student adjustment. In addition, mood monitoring, ambivalence over positive emotional expressiveness, mood labeling, and ambivalence over negative emotional expressiveness accounted for 31.8% of variance in college student adjustment. The results of this study suggest that programs for promoting emotional awareness and reducing ambivalence over emotional expressiveness are important for college adjustment in freshman nursing students.

• The Journal of the Korea Contents Association
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• v.21 no.11
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• pp.748-760
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• 2021

The purpose of the study is to examine the mediating effects of ambivalence over emotional expression and psychological flexibility on the relationship between employees' beliefs about emotional expression and attitudes toward seeking professional psychological help. The subjects of this study were 346 employees(male: 176, female:170) over the age of 19. Questionnaires including beliefs about emotional expression, ambivalence over emotional expression, psychological flexibility, attitude toward seeking professional psychological help were conducted and the collected data were analyzed by using SPSS and Macro. A summary of the results as follows. First, in the results of the correlation analysis on the primary factors had a significant correlation. Second, psychological flexibility had a mediating effect in the relationship between beliefs about emotional expression and attitude toward seeking psychological help while mediating effect of ambivalence over emotional expression was not significant. Lastly, the sequential mediating effect of ambivalence over emotional expression and psychological flexibility between beliefs about emotional expression and attitudes toward seeking professional psychological help was significant.

• Korean Educational Research Journal
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• v.38 no.3
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• pp.231-248
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• 2018

This was explorative study to exam whether the moderating effects of emotional expressiveness on the relationship between social anxiety and intimacy in romantic relationship were with classificaton of emotional type(positive, negative) and gender(male, female). Data of 270 students were analysed with hierarchical multiple regression analysis. The results were as follow. First, In case of male, positive emotional expressiveness had moderating effect between social anxiety and intimacy in romantic relationship, though negative emotional expressiveness had not. Second, In case of female, negative emotional expressiveness had moderating effect between social anxiety and intimacy in romantic relationship, though positive emotional expressiveness had not. The meaning of results, implications of results, and suggestions for following researches were discussed.

• Journal of Digital Convergence
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• v.17 no.11
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• pp.137-147
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• 2019

We identified the mediating role of interpersonal issues in the relationship between adult attachment type and emotional expression ambivalence. The subjects of the study were 327 emotional workers who lived in five cities. As the scale, ECR-R, AEQ-K, and IIP were used. Sobel verification was performed after multiple regression analysis. The results show that the interpersonal problem partially mediates between the attachment and emotional expression ambivalence. This suggests that the characteristics of interpersonal relationships affect emotional emotions in forming close attachment relationships of emotional workers. Subsequent research will expand the scope of research by supplementing the shortcomings of existing research.

• Journal of Convergence for Information Technology
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• v.10 no.10
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• pp.150-160
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• 2020

The purpose of this study was to test the effect of socially-perfectionism on depression by mediating ambivalence over emotional expressiveness and experiential avoidance. For this purpose, 201 participants across the country conducted the survey, a measure of MPS, AEQ-K, AAQ-II, CES-D. The descriptive statistics, Pearson correlation, path coefficient were conducted using SPSS 23.0. The indirect effect was examined using bootstrap in PROCESS Macro. The results of the study are as follows. First, all the variables had meaningful positive correlations. Secondly, When socially-perfectionism affects depression, ambivalence over emotional expressiveness, and experiential avoidance were mediated. As a result, the implications and limitations of the study were discussed.