• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.7 no.4
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• pp.33-40
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• 2012

The major purpose of this study is to examine the moderating role of affect intensity, an important individual difference variable, upon affect formation based upon PAD framework from the experience of some dimensions of tavel aency or company. Research findings from the analysis of empirical data are as follow. First of all, four factors of customer's experience of travel agency(Resposiveness; Courtesy; Competency; Differentiation) are related to three affect represented by PAD framework(Pleasure; Arousal; Dominance). Moreover factors of experiences have differential influence upon formation of affective responses. Secondly, customers' Affect Intensity has moderating effects upon the formation of affects by the experience from dimensions of travel agency. The third finding is that the affect induced by travel agency has differential influence upon the formation of attitude toward travel agency and the formation of intention of repurchase of the travel service from that agency.

• Journal of Digital Convergence
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• v.16 no.11
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• pp.373-381
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• 2018

The purpose of this study is to investigate the effect of multicultural contact experience and ethnocultural empathy on multicultural acceptance in nursing students. Participants were nursing students in 3 universities in C city and data were collected from November 15 to December 20, 2017. Data were analyzed by t-test, one-way ANOVA, Pearson's correlation, multiple regression analysis using SPSS Win 23.0. It was found that: (a) multicultural acceptability had a positive correlation with emotional empathy(r=.56, <.001), cognitive empathy(r=.40, <.001), and experience of multicultural contact(r=.16, p=.040; (b) factors influencing multicultural acceptance were emotional empathy and cognitive empathy with 37.3% explanatory power. This study shows that emotional and cognitive empathy have positive effect on multicultural acceptance. This result may be useful in developing new strategies for enhancing multicultural acceptance.

• Information Systems Review
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• v.21 no.1
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• pp.61-90
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• 2019

From the digital perspective, customer journey and customer experience management are emerging as important issues for companies. While digital customer experience has become more important due to the recent surge in online sales of the home appliance products, customers' experience in online is not differentiated as offline-focused traditional methods are maintained. This study aims to analyze the characteristics and mutual influences of customer experiences at each stage of online purchase journey, and to explore the effects on the product repurchase intention, focusing on online purchasers of home appliance which are high-involvement products. As a result, both cognitive and affective experiences of the research phase directly affect satisfaction, whereas affective experience at the purchasing stage indicated indirect effects through cognitive experience. The experience of the research phase positively affects the next phase, the purchasing experience, and the experience of the purchasing phase leads to the intention to repurchase the product. However, it is also found that, depending on the choice of online channels, the experience of research phase may affect the product repurchase intention than the purchase experience.

• The Journal of the Convergence on Culture Technology
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• v.8 no.5
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• pp.341-349
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• 2022

This study explored in-depth emotional experiences influenced by childhood trauma of adult female survivors. For this purpose, in-depth interviews were conducted with married adult women who experienced trauma in their childhood. The collected data were analyzed using Colaizzi phenomenological research method. As a result of the study, 7 categories were derived: 'children who cannot protect themselves', 'childhood trauma,' 'insecure attachment and good child syndrome,' 'difficulties in interpersonal relationships,' 'difficulties in raising children,' 'somatization symptoms,' 'finding myself who is lost.' In addition, this study aims to understand the psychological experience of children in the family and the relationship between parents and children and the growth experience of healing them by comparing and contrasting the two cases of trauma. The foundation for healthy ego-resilience and emotional well-being has been laid through the research results on negative and maladaptive emotional experiences reflected throughout the life of adult women who suffered childhood trauma.

• Journal of Convergence for Information Technology
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• v.9 no.8
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• pp.53-62
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• 2019

This study is a descriptive study to investigate the relationship between verbal violence type, emotional response and coping in the operating room nurse. The subjects of the study were 400 nurses working in 20 general hospitals and 372 nurses in the operating room. As a result of the analysis, it was found that the perpetrators of the verbal violence experienced by the subject were physicians, direct supervisors, and more than half of the subjects were considering the transition. The most frequent cases of language violence were when the equipment was inoperable or not used during surgery, There were significant differences in verbal violence experience according to marriage, clinical career, and work style. Language violence emotional response showed significant difference with gender, position and coping, age, academic background, clinical career, and position. There was a significant correlation between experience of verbal violence and emotional response, emotional response and coping. Therefore, the results of this study will contribute to the development of coping strategies and prevention education programs.

• The Journal of the Korea Contents Association
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• v.14 no.11
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• pp.298-307
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• 2014

This study has the purpose to examine trauma of male, female alcoholics and understand the factors influencing the trauma and relative influence of trauma to provide implementing social welfare practice. The survey was conducted with 220 alcoholics. Through this survey, it was revealed that the effect of trauma of male, female alcoholics found to be significant. First, Trauma of sexual abuse, suicide, death, disease, family separation of male on childhood are more than female. While, Trauma of physical abuse, emotional abuse, sexual abuse on childhood and physical abuse, emotional abuse, sexual abuse, fraud, physical neglect, miscarriage of female on adulthood are more than male. Second, The education, age of first drinking effect on the trauma of male alcoholics. The education, religion, family history, relapse and insight effect on the trauma of female alcoholics. Based on these results, the practical implications for the trauma of male, female alcoholics had been discussed.

• Science of Emotion and Sensibility
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• v.11 no.3
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• pp.375-385
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• 2008

This study intended to grasp image association on human's product and cognition response characteristic, and analyze their correlation with product preference. For this, photos of mobile phones and proposal-type products were selected for experiment stimuli, and an experiment expressing associated word and an experiment evaluating preference of each product's photo were made. With the experiments, two results were derived. First, in linguistic cognition response on product with use experience, application of emotional expression increased as the level of preference increased by mixing expressions of metaphor languages and emotional image. Second, non-use experience of product induces response corresponding to understanding on the object of cognition only perceptually and considering similarities with general experience information.

• Korean Journal of Social Welfare
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• v.69 no.2
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• pp.63-88
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• 2017

This study was to find out the effect of emotional maltreatment by parents on revictimization of emotional maltreatment by peers targeting second-year students of middle school with depression and social withdrawal as mediating variables. To this end, those who experienced physical violence by parents or friends were excepted from panel data collected by National Youth Policy Institute (KCYPS) and data of 752 people who experienced emotional maltreatment by parents or peers were analyzed. Research hypotheses were verified by a utilizing structural equation model. The results can be summarized as follows: First, experiencing emotional maltreatment by parents has a direct impact on depression and social withdrawal. Second, it was found that depression has a direct impact on experiencing emotional maltreatment by peers while social withdrawal is significant in an indirect path affecting with depression as a mediating variable. Third, the multiple mediated effects of depression and social withdrawal were significant in the revictimization relationship between emotional maltreatment by parents and emotional maltreatment by peers. This means that emotional maltreatment by parents becomes a predictor in re-experiencing emotional maltreatment by peers. It also means that emotional maltreatment by parents has an indirect effect through psychological and emotional factors such as depression and social withdrawal rather than having a direct effect. Based on the results of this study, limitations of the study and suggestions for future research were discussed.

• Journal of Advanced Technology Convergence
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• v.2 no.4
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• pp.21-30
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• 2023

This paper tried to determine whether emotional dysregulation would function as a mediating variable when social exclusion affects SNS addiction tendencies. For this purpose, a survey was conducted targeting students enrolled in a university located in the central region. Responses from 298 people were analyzed. The analysis results show that social exclusion completely mediates emotional dysregulation and influences SNS addiction tendencies. Meanwhile, we set the two sub-dimensions of social exclusion as independent variables to determine whether it influences SNS addiction tendency through emotion regulation. It was found that the experience of being ignored influenced the tendency to addict to SNS by partially mediating the experience of emotion regulation, while the experience of rejection was found to affect the tendency to addict to SNS by fully mediating the experience of emotion regulation. These analysis results show that when establishing social exclusion as an influential factor in SNS addiction tendency, it is meaningful not only to set it as an overall factor but also to approach it by dividing it into individual factors.

• Journal of The Korean Association For Science Education
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• v.34 no.8
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• pp.745-754
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• 2014

Students experience a variety of achievement-related emotions during the process of learning the science curriculum. The purpose of this study is to develop an achievement emotions questionnaire for Korean middle school science curriculum to measure the achievement emotions that middle school students experience during study of this curriculum, and verified its validity. The Achievement Emotions Questionnaire-Korean Middle School Science is based on the English version of the Achievement Emotions Questionnaire, developed with reference to Korean middle school science curriculum and the characteristics of science study, from the perspective of the control-value theory of achievement. It has 232 questions, configured to measure nine achievement emotions across three types of academic settings. The questionnaire results can be treated with a high degree of confidence according to the result of our validation, which also verified that the achievement emotions of these students are configured with four internal criteria (learning strategy, achievement motivation and course grade), as suggested by the control-value theory; this in turn verifies that the nine achievement emotions are sufficiently distinctive across study situations. Last, it was verified that the questionnaire has sufficient external validity based on a comprehensive examination of the relation between science achievement emotions and the four criterion variables for each student. This suggests that through the development and implementation of this quantitative questionnaire, basic ground was provided to understand the achievement emotions experienced by middle school students learning the science curriculum.