• Korea Trade Review
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• v.43 no.6
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• pp.193-214
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• 2018

The role of social value in public institutions has recently been emphasized. The purpose of this paper is to present key performance indicators(KPIs) and a development model for the realization of social value for port authorities. KPIs that could be quantitatively measured are presented with the five social value assessment indicators of the government management evaluation system for public institutions. Through the analysis of vision, mission and social value promotion strategies and stakeholders for each port authority, the concept of a customer-specific social value model is presented.

• Defense and Technology
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• no.1 s.227
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• pp.84-91
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• 1998

방위산업은 단기적으로는 전쟁 억제 능력을 보유해야 하고, 중.장기적으로는 통일준비과정과 통일후의 통일군 건설이라는 2단계로 나누어서 생각해야 한다. 또한 국방가치 창출의 새로운 비젼을 국민적 합의로 도출, 방위산업의 전략과 육성기본계획을 세우고 추진해야 한다.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 2002.05a
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• pp.442-448
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• 2002

오늘날의 경영환경은 불완전할 뿐만 아니라 경쟁이 심화되어 기업간 경쟁의 범위를 벗어나 공급사슬간의 경쟁으로 옮겨가고 있으며, 정보기술관리과 eBusiness가 급격히 발전하면서 공급사슬관리(SCM)를 최적화하기 위해서는 기업의 경쟁전략과 공급사슬전략 그리고 제품 특성을 반영하여 공급사슬이 설계되고 운영되어야 한다. 본 연구에서는 제품의 특성을 수요 측면을 중심으로 혁신적 제품과 기능적 제품으로 특징지을 수 있는 제품의 혁신성을 측정하고, 제품의 혁신성이 공급사슬 전략에 어떠한 영향을 미치는지 알아보기 위하여 각 공급사슬관리(SCM)의사결정영역에서의 공급사슬관리가 어느 정도 이루어지고 있는가를 살펴봄으로써 전략에서의 차이점을 규명하고자 하였다. 본 연구를 통해 제품의 혁신성이 공급사슬관리(SCM)의사결정영역에 미치는 영향을 검증함으로써, 기업들에게 자사 제품에 대한 전략적 분석 필요성의 개념적 근거를 제시하고자 한다. 또한 제품특성, 제품 전략, 공급사슬 전략, 기업경쟁전략의 연계적 개념을 제공하고 자사의 공급사슬의 효율성과 반응성을 진단할 수 있는 프레임워크를 제공하고자 한다.

• The Journal of the Korea Contents Association
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• v.15 no.6
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• pp.455-462
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• 2015

This paper examines the effect of corporate social responsosibility(CSR) on the firm value. Based on the argument that CSR would play the role of mitigating conflicts between firms and society, I hypothesized that CSR would enhance the firm value. This study used regression analysis with a data set of 733 from 2009 to 2012 using KEJI(Korean Economic Justice Institute) Index. An Index published by KEJI was used as the measure of CSR performance. The results of this study are summarized as follows: First, there is a significant positive relation between CSR and firm value. Second, in the seven-rating items consist of the KEJI Index, most items have the positive relationship with the firm value. These results suggest that firm with higher CSR activities exhibit better financial performance as measured by Tobin's Q.

• Proceedings of the Korea Database Society Conference
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• 1995.12a
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• pp.43-49
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• 1995

최근 국내외적으로 기업경쟁이 치열해지고 개인 작업뿐만 아니라 그룹 공동작업을 지원하여 조직 전체의 팀웍과 작업 생산성을 향상시켜 "경영 효율을 증대"하고 "조직 경쟁력을 강화"하는 전략적 가치가 부각되면서 조직 경쟁력을 강화하는 방안으로 그룹웨어의 활용 범위가 급속히 넓혀지고 있다. 본 논문에서는 이러한 그룹웨어에서의 멀티미디어의 역할과 활용방안을 조명해 보고자 한다.

• CRM연구
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• v.3 no.2
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• pp.43-68
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• 2010

One of the recent research trends that universities are increasingly adopting the concept of 'customer' and the customer-oriented strategy has urged us to research enterprise-wide CRM strategy adaptable to university administration. As the first step of CRM strategy for university management, we try to validate the difference of CRM strategic factors among university types. Drawing upon both CRM process and customer equity drivers, which have been recognized as core frameworks for CRM strategy, we developed those survey instruments adoptable into university industry, and validated statistically-significant difference among 12 types of university group constructed by the levels of university evaluation and the location of the universities. We collected 261 responses from 177 universities from all over the country and analyzed the data to see the levels of CRM processes consisting of customer acquisition, retention, and expansion, and customer equity drivers consisting of value equity, brand equity, and relationship equity by using multivariate ANOVA(MANOVA). The result confirms the explicit differences of the levels of CRM processes and customer equity drivers between the groups by university evaluation levels(high/middle/low). However, the analysis failed to show the significant differences of those between the group by university locations(the capital/the suburbs/the six megalopolises/other countries). More specifically, the level of activities for customer acquisition and retention of the universities in the higher-graded group are significantly different from those in the lower-graded group from the perspective of CRM process. In terms of customer equity drivers, the levels of both brand equity and relationship equity of the higher-graded group are significantly higher than those of both middle and lower-graded group. In addition, we found that the value equity between the higher and lower-graded groups, and the brand equity between the middle and lower-graded groups are different each other. This study provides an important meaning in that we tried to consider CRM strategy which has been mainly addressed in profit-making industries in terms of non-profit organization context. Our endeavors to develop and validate empirical measurements adoptable to university context could be an academic contribution. In terms of practical meaning, the processes and results of this study might be a guideline to many universities to build their own CRM strategies. According to the research results, those insights could be expressed in several messages. First, we propose to universities that they should plan their own differentiated CRM strategies according to their positions in terms of university evaluation. For example, although it is acceptable that a university in lower-level group might follow the CRM process strategy of the middle-level group universities, it is not a good idea to imitate the customer acquisition and retention activities of the higher-level group universities. Moreover, since this study reported that the level of universities' brand equity is just correlated with the level of university evaluation, it might be pointless for the middle or lower-leveled universities if they just copy their brand equity strategies from those of higher-leveled ones even though such activities are seemingly attractive. Meanwhile, the difference of CRM strategy by university position might provide universities with the direction where they should go for their CRM strategies. For instance, our study implies that the lower-positioned universities should improve all of the customer equity drivers with concerted efforts because their value, brand, and relationship equities are inferior compared with the higher and middle-positioned universities' ones. This also means that they should focus on customer acquisition and expansion initiatives rather than those for customer retention because all of the customer equity drivers could be influenced by the two kinds of CRM processes (KIm and Lee, 2010). Surely specific and detailed action plans for enhancing customer equity drivers should be developed after grasping their customer migration patterns illustrated by the rates of acquisition, retention, upgrade, downgrade, and defection for each customer segment.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2002.05a
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• pp.373-376
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• 2002

본 연구에서는 무선 전자상거래의 조기 시장성장 및 활성화에 초점을 맞추어 무선 전자상거래의 개념 및 특징, 국내외 시장현황 및 전망, 무선 전자상거래의 가치전달시스템과 참여기업의 특성, 성장 동인과 시장활성화 전략 등을 종합적으로 논의하고 분석을 전개해 나갔다.

• Journal of Korea Technology Innovation Society
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• v.18 no.3
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• pp.416-443
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• 2015

The resource-based view (RBV) explains that the competitive advantage is mainly based on the resources which have strategic characteristics. Therefore, finding, developing and maintaining strategically valuable resources has been one of main research topics and a starting point in the corporate strategy structure in RBV. In this regards, attempts to recognize strategically valuable resources have been one of crucial issues in RBV researches. Especially, Barney's VRIO has been widely used as a practical tool for finding strategically valuable resources. However, empirical studies on VRIO framework's effectiveness have not been sufficiently implemented, and there has been no proven relation among the components of the VRIO so far. This is mainly because the concepts or definitions on core components of the VRIO - Value, Rareness, Inimitability, and Organization - are too comprehensively explained and measurements of each component cannot be easily quantified. Considering these, this paper presents empirical results of the relation between VRIO components and competitive advantage, and tests effectiveness of VRIO Framework with utilizing sufficient technology evaluation cases and financial statements of 2,252 technology based SMEs in Korea. As a result, the components of the VRIO have a positive influence on competitive advantage. The attributes of strategic resources - Value, Rareness, and Inimitability - have a statistically meaningful positive effect on organization, while organization has a positive effect on the competitive advantage serving as a parameter between the attributes of strategic resources and competitive advantage.

• Journal of the Korean Society of Food Science and Nutrition
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• v.44 no.1
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• pp.152-159
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• 2015

The purpose of this study was to analyze how consumers make links between convenience meat products and self-relevant consequences and value. Surveys on convenience meat product consumption patterns and hard laddering based on means-end chain theory were conducted from April 21 to April 25, 2014 and targeted 200 consumers in the US. The most preferred cooking method of convenience meat product was roast (25.9%) and the most common information medium was suggestions by friends and parents (37.1%). The main as well as desired places of purchasing were both the supermarket (33.6% and 27.3%, respectively). The most preferred promotion method was free sample events (38.5%). From analyzing means-end chains of convenience meat products, the most dominant value chain was 'taste (A)'-'good taste (C)'-'feel good (V)'. These results show that consumption of convenience meat products will increase when consumer expectations of taste and satisfaction are met. Further, results of the value measurement provide information on consumer satisfaction and needs and can be applied to set marketing strategies for Korean style convenience meat products.

• The Journal of the Korea Contents Association
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• v.14 no.3
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• pp.361-373
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• 2014

according to rapid development in current industrial technologies, technology alone is no longer the only competitive factor among the manufacture companies. The value of innovation in product design has increased important attention to more consumers. This paper demonstrates the methodology of design strategy through the case studies of successful washing machine manufacturers on the China's Market. By the so called 4PS comparison of Haier washing machines with those of Siemens and Little Swan, this paper shows the difference of Haier's design strategy with other competitors, and offers a methodology of systematically analyzing strategic design and successfully develops a framework of design strategy.