• Title/Summary/Keyword: 재방문성

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Perceived Usability of e-Government Web Sites Affecting the User Satisfaction and the Revisiting (전자정부 웹사이트의 지각된 유용성이 이용만족도와 재방문에 미치는 영향)

  • Byun, Dae-Ho
    • The Journal of Information Systems
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    • v.16 no.2
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    • pp.51-68
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    • 2007
  • The previous studies regarding the usability evaluation of e-government web sites focused only on deriving affecting factors and variables. They did not find the relationship of usability, user satisfaction and revisiting. The objective of this paper is to find the causal effect how the usability of e-government web sites affect to the user satisfaction and the revisiting attitude. no scope of e-government web sites included the portal site and ie liked web sites. We developed a structural equation model and performed a user test. As a result, a perceived usability affected the revisiting, but it did not intermediate the user satisfaction.

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Implementation of a Site-limited Search using the ODYSSEUS Object-Relational DBMS (오디세우스 객체관계형 DBMS를 사용한 사이트 제한 검색의 구현)

  • 이재길;이민재;김민수;황규영
    • Proceedings of the Korean Information Science Society Conference
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    • 2003.04a
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    • pp.755-757
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    • 2003
  • 인터넷이 일반인들에게 널리 활용되면서 웹 사이트의 수가 기하급수적으로 증가하고 있으며, 각각의 웹 사이트에 저장된 정보의 양도 급속히 증가하고 있다. 따라서, 웹 사이트에서 자신이 보유한 정보를 방문자들이 쉽게 검색할 수 있도록 자체 검색 서비스를 제공해야 하는 필요성이 점차 커지고 있다. 이를 위해, 각 웹 사이트의 정보를 중앙 데이타베이스에 저장하고. 검색 범위를 자신의 사이트에서 제공한 데이타에 제한하여 검색하는 사이트 제한 검색이 널리 사용되고 있다. 본 논문에서는 오디세우스 정보검색용 객체관계형 DBMS 를 사용하여 사이트 제한 검색을 효율적으로 구현하는 두 가지 방법을 제안한다. 다음으로, 본 논문에서 제안한 사이트 제한 검색의 구현 방법은 대용량 데이타베이스에서 사이트 제한 검색을 수행하더라도 검색 속도가 전혀 저하되지 않음을 실험을 통해 입증한다.

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Analysis of deep learning-based gender and age estimation techniques and services (딥러닝 기반 성별 및 나이 추정 기법과 서비스 분석)

  • Yang-Eun Kim;Yoo-joo Choi
    • Annual Conference of KIPS
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    • 2023.05a
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    • pp.711-713
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    • 2023
  • 딥러닝 기반 성별 및 연령 추정은 현재 다양한 응용분야에 적용하기 위하여 활발히 연구되어 왔다. 최근 몇몇 기업에서는 개인정보 보호의 문제로 성별 추정 서비스를 중단하고 있기는 하나, 사용자 및 관람객의 특성 분석등을 위하여 그 필요성이 계속하여 대두되고 있는 상황이다. 본 논문은 기존에 성별 및 나이 추정을 위한 유료서비스에 대한 특성과 사용 문제점 등을 세분화하여 조사하고 성별 및 연령 추정 기반 기존 연구들의 특성을 분석한다. 추후 이 서비스를 기반으로 전시 · 컨벤션 산업에서의 관심도 분석 및 재방문 의사를 파악하는데 활용하고자 한다.

Determination Factors and Satisfaction of Health Screening Center by Health Examination at Hospital (건강검진 수검자의 의료기관내 검진센터 선택요인과 만족도)

  • Im, Bock-Hee;Choi, Hee-Sung
    • Journal of Digital Convergence
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    • v.12 no.12
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    • pp.457-467
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    • 2014
  • The purpose of this study was to induce continuing health screening of the examinees of the health promotion centers by identifying reason of health screening, selection factors of health promotion center, satisfaction level for health promotion center and revisit intention for the examinees who have utilized the health promotion centers of hospitals in Busan and also understanding the examinees' preferences. This study has been conducted from 2, 22.~4, 5. 2013 with the 892 examinees who had utilized the 10 medical institutes in Busan. And the frequency, ${\chi}^2$-test, t-test, ANOVA, logistic regression was analysed. The summary of the study results is as follows. In terms of health screening type, those with office worker physical examination, those with revisit had the highest frequency whereas the group with no disease and the group of being healthy for subjective health condition had the highest frequency. As for the determination factors of health promotion center, accessibility, partnership work, acquaintance recommendation was found to be the highest and followed. And as for the satisfaction level of health promotion center, satisfaction level for accessibility and medical check-up was found to be the highest with 3.59 points, and followed by satisfaction level for brand name, facility, the economic cost. Finally, as for the revisit intention had the highest frequency. Based on the study results above it would be necessary to establish a reasonable price structure in revitalizing promotion and improving health program.

A Study on the Mechanism of Social Robot Attitude Formation through Consumer Gaze Analysis: Focusing on the Robot's Face (소비자 시선 분석을 통한 소셜로봇 태도 형성 메커니즘 연구: 로봇의 얼굴을 중심으로)

  • Ha, Sangjip;Yi, Eunju;Yoo, In-jin;Park, Do-Hyung
    • Journal of Intelligence and Information Systems
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    • v.28 no.1
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    • pp.243-262
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    • 2022
  • In this study, eye tracking was used for the appearance of the robot during the social robot design study. During the research, each part of the social robot was designated as AOI (Areas of Interests), and the user's attitude was measured through a design evaluation questionnaire to construct a design research model of the social robot. The data used in this study are Fixation, First Visit, Total Viewed, and Revisits as eye tracking indicators, and AOI (Areas of Interests) was designed with the face, eyes, lips, and body of the social robot. And as design evaluation questionnaire questions, consumer beliefs such as Face-highlighted, Human-like, and Expressive of social robots were collected and as a dependent variable was attitude toward robots. Through this, we tried to discover the mechanism that specifically forms the user's attitude toward the robot, and to discover specific insights that can be referenced when designing the robot.

Effects of Service Quality on Customer Satisfaction, Brand Image, and Customer Loyalty of Female University Students in a Coffee Shop (여대생들의 커피 전문점 서비스 품질 인식이 고객 만족, 브랜드 이미지, 고객 충성도에 미치는 영향)

  • Kim, Byoungsoo;Yoon, Jimi;Moon, Shin-Young
    • The Journal of the Korea Contents Association
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    • v.13 no.12
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    • pp.428-438
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    • 2013
  • In the highly competitive coffee market, each coffee shop is striving to improve customer loyalty by providing a high level of service quality. To deepen our understanding of service quality in the coffee shop market, this study identifies the key elements of service quality of coffee shops and investigates their impacts on decision-making processes of female university students. This study also investigates the effects of customer satisfaction and brand image on customer loyalty in a coffee shop market. Moreover, it considers the two critical customer loyalty: repurchasing intention and recommendation intention. Data collected from 206 female university students were empirically tested against a research model using partial least squares. Analysis results showed that service product and service delivery significantly affect customer satisfaction and brand image whereas service intangible and service environment do not significantly influence on them. Customer satisfaction and brand image play an important role on the formation of repurchasing and recommendation intention.

5A Study on Impact between Customer Satisfaction and Re-purchase Service Quality of Foreign tourism products (해외관광상품의 서비스품질이 고객만족, 재 구매의도에 미치는 영향에 관한 연구)

  • Choi, Seung-Il;Kim, Dong-Il
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.8
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    • pp.2853-2859
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    • 2010
  • Development and promotion of foreign tourism products is an important factor for economical side as well as to improving the foreign relation and the image of nation. Also, foreign tourism products can give a positive effect in activation of the domestic tourism industry and foreigner's domestic visit. Thus, development and promotion of travel industry may offer competitive power of the specification country and a development opportunity, and influence in investment infancy of different industry. Therefore, in this study, service quality of this foreign tourism products analyze effect about customer satisfaction and re-purchase intention, investigated competitive power factors of the tourism industry in the future. In the final study, service quality patten, confidence, attraction could be influenced on customer satisfaction, reliability and responsiveness was not affected by the other factors. This study may suggest guideline that analyze the special character factors of the tourism industry future, or develop the critical success factor of foreign tourism products.

Factors Affecting the Satisfaction for Medical Service and Reuse Intention of Patients at Dental Clinic in Gyeongnam Province (경남 일부지역 치과의원 내원 환자들의 치과 의료서비스 질 만족도와 재이용 의사에 미치는 영향 요인)

  • Seong, Mi-Gyung;Kim, Jae-Hwa;Jang, Kyeung-Ae
    • Journal of dental hygiene science
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    • v.15 no.2
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    • pp.106-112
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    • 2015
  • This study was conducted to provide with baseline data with the purpose of increasing the values of medical services. Self-administered questionnaire survey was conducted on 236 patients at a dental clinic follow-up visit in dentist clinic Gyeongnam area from June 2013 to August 2013. All statistical analyses were performed using SPSS. The motivation visiting the dental clinic is that the first one is introduction from the family and friends, the second is accessibility, the third is conspicuity and the last one is awareness of the dentist. The main variables in the process of treatment are service system, kindness, satisfaction of service, efficient of re-call system. The relief of discomfort at revisit show the highest score in the process of implant treatment and intention of revisit hereafter do in the prostheses process. In the correlation between main variables, service system and relief of discomfort at revisit (r=0.440, p<0.001), kindness and satisfaction of medical service (r=0.675, p<0.001), revisit hereafter and satisfaction of service (r=0.387, p<0.001) and efficiency of re-call system and revisit showed the highest correlation. The influence on satisfaction of dental service show meaningful level in kindness (p<0.001) and efficiency of re-call system (p<0.05). The intention of revisit is affected meaningfully by relief of uncomfort (p<0.05), service system (p<0.05), kindness (p<0.01) and efficiency of re-call system (p<0.01). In summary, the personal network of patients is most important variable at intention for revisit of dental clinic. As satisfaction of kindness and efficiency of re-call system is higher, satisfaction of medical service and intention for revisit are shown higher. Therefore further research for improvement of satisfaction for medical service and of intention of revisit at the dental clinic should be carried out.

Effects of Health Practices and Oral Health Behaviors on Obesity in University Students (일부 대학생의 건강 실천행위 및 구강건강행위가 비만에 미치는 영향)

  • Park, Hee-Jung;Lee, Mun-Jae;Kim, Seo-Khwan;Jeong, Mi-Ae
    • The Journal of the Korea Contents Association
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    • v.11 no.9
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    • pp.395-406
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    • 2011
  • This study was to identify the obesity(BMI), health practices and oral health behaviors of university students and provide basic data for the development of a health promotion program for healthy campus communities. Total 177 students filled out a self-administered questionnaire. Data were analyzed for descriptive statistics, chi-square test and multivariate logistic regression to evaluate the effects of health practice and oral behaviors on obesity. This study shows that the prevalence of obesity was 27.7%. Univarate analysis demonstrated that gender, age, the preference of salt, sleep in every day, self-perceived general health, the visiting the dentist during the past year were significantly different according to BMI. In multivariable regression, preference of salt, sleep in every day, the visiting the dentist during the past year were independent predictors of BMI, after adjustment of gender and age. The findings of this study emphasize the importance of obesity prevention program in overall, eating habit, mental health and oral health behavior in students.

Comparison of Endovenous Treatment Using a 980 nm Diode Laser versus Conventional Stripping for Truncal Saphenous Vein Incompetence: Mid-term Results by VCSS Score and Recurrence (복재정맥 부전에 대한 980-nm 다이오드 레이저를 이용한 치료와 전통적인 발거술 간의 비교: VCSS 점수와 재발에 의한 중기 임상 결과)

  • Choi, Jae-Sung;Kim, Eung-Joong;Lee, Jeong-Sang
    • Journal of Chest Surgery
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    • v.43 no.4
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    • pp.387-393
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    • 2010
  • Background: The aims of the present study were to assess and compare mid-term clinical outcomes including recurrences between endovenous laser therapy (EVLT) and stripping. Material and Method: Between January 2007 and February 2010, 318 limbs in 237 patients with saphenous truncal varicosities were treated by laser energy using a 980 nm diode or were treated with conventional stripping. At the initial visit and at 1, 2, 6, 12, 18, 24, and 36 months postoperatively, clinical examination and questioning for Venous Clinical Severity Score (VCSS) as well as duplex ultrasonography were done. In order to compare clinical outcomes between the two treatment groups, EVLT versus stripping, all data were processed and analyzed. Result: There were no significant differences between the two treatment groups in the extent of the reflux and the number of insufficient perforating veins. The in EVLT and the stripping group at 12 months were $90.3{\pm}4.5%$ and $93.9{\pm}4.2%$, respectively (p>0.05). Total recurrence rates were 4.4% in the EVLT group and 1.5% in the stripping group (p>0.05). In both groups, the VCSS scores were significantly reduced at week 1, 1 month, and 2 months after EVLT or stripping (p<0.001). Conclusion: Efficiency in eliminating truncal saphenous vein incompetence and reducing venous clinical severity were equal in the two treatment groups.