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http://dx.doi.org/10.14400/JDC.2014.12.12.457

Determination Factors and Satisfaction of Health Screening Center by Health Examination at Hospital  

Im, Bock-Hee (Dept. of Healthcare Management, Catholic University of Pusan)
Choi, Hee-Sung (Dept. of Medical Record Information of Dong-A University Hospital)
Publication Information
Journal of Digital Convergence / v.12, no.12, 2014 , pp. 457-467 More about this Journal
Abstract
The purpose of this study was to induce continuing health screening of the examinees of the health promotion centers by identifying reason of health screening, selection factors of health promotion center, satisfaction level for health promotion center and revisit intention for the examinees who have utilized the health promotion centers of hospitals in Busan and also understanding the examinees' preferences. This study has been conducted from 2, 22.~4, 5. 2013 with the 892 examinees who had utilized the 10 medical institutes in Busan. And the frequency, ${\chi}^2$-test, t-test, ANOVA, logistic regression was analysed. The summary of the study results is as follows. In terms of health screening type, those with office worker physical examination, those with revisit had the highest frequency whereas the group with no disease and the group of being healthy for subjective health condition had the highest frequency. As for the determination factors of health promotion center, accessibility, partnership work, acquaintance recommendation was found to be the highest and followed. And as for the satisfaction level of health promotion center, satisfaction level for accessibility and medical check-up was found to be the highest with 3.59 points, and followed by satisfaction level for brand name, facility, the economic cost. Finally, as for the revisit intention had the highest frequency. Based on the study results above it would be necessary to establish a reasonable price structure in revitalizing promotion and improving health program.
Keywords
determination factors; satisfaction; health screening center; physical check-up; revisit attention;
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