• 제목/요약/키워드: 인터넷 의류 쇼핑몰

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인터넷쇼핑몰의 의류상품정보 제시방법에따른 쇼핑가치와 만족 (Shopping Value and Satisfaction by Presentation Formats of Apparel Products -Information on Internet Shopping Malls)

  • 유은영;이유리
    • 한국의류학회지
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    • 제34권1호
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    • pp.14-26
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    • 2010
  • This study investigates the effectiveness of fashion coordination presentation formats when people buy apparel products online. This study conducted an online survey with 595 females who shopped online at the simulated website by a single apparel plan picture (n=189), coordination plane picture (n=187), and 3-D coordination image (n=216). For data analysis, factor analysis, Cronbach's alpha, MANCOVA, ANOVA, Duncan test, correlation analysis, and chi-square are used. The results of this study are: First, the hedonic shopping value was significantly the highest when respondents shopped at a 3-D coordination image shopping mall, the next highest-scored presentation type was the coordination plane picture, and the case of presenting only the single apparel picture was significantly the lowest. The utilitarian shopping value and information shopping value were higher in the coordination plane picture and the 3-D coordination image shopping mall than the single apparel picture. Second, transactions satisfaction was high when respondents shopped at a 3-D coordination image, coordination plane image, and single apparel image in decreasing order.

인터넷 쇼핑몰에서의 관계혜택이 고객만족도와 고객충성도에 미치는 효과에 대한 인터넷 라이프스타일의 조절효과 (제2보) (The Moderating Effect of Internet lifestyle among Relational Benefits, Customer Satisfaction and Customer Loyalty on the Internet Shopping Mall (Part II))

  • 고은주;이수경;김선숙
    • 한국의류학회지
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    • 제33권4호
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    • pp.586-597
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    • 2009
  • The purpose of this study is to identify the moderating effect of Internet lifestyle among relational benefits effect, customer satisfaction and customer loyalty on the Internet shopping mall. For the study, utilizing the convenient sampling method, the sample of study was composed of female and male adults aged between 20 and 30 living in Seoul metropolitan area who had experienced purchase of fashion products on the web. Of 350 distributed, 311 useful questionnaires were returned. The survey research design was employed with structured questionnaire. For data analysis, descriptive statistics, factor analysis, reliability analysis, cluster analysis and multiple-regression analysis were used. The results of this study are as follows: The results of Internet lifestyle were regarding 4 cluster of Internet lifestyle. 1) information seeking type, 2) shopping maniac type, 3) social gathering type and 4) passive follower type were obtained. The interaction of psychological benefits and the type of Internet lifestyle affected customer satisfaction positively. The interaction of customer satisfaction and Internet lifestyle reinforced customer loyalty. Especially interaction of shopping maniac type among Internet lifestyle types and customer satisfaction affected customer loyalty strongly.

온라인 쇼핑몰VMD에 대한 지각된 가치의 영향요인으로 소비자 조절초점 역할에 관한 연구 (A Study on Consumers' regulatory focus as a determinant of perceived value of online shopping mall VMD)

  • 서용한
    • 경영과정보연구
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    • 제33권5호
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    • pp.213-232
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    • 2014
  • 의류제품 온라인쇼핑몰의 고객확보 경쟁이 날로 치열해 짐에 따라 쇼핑몰 재방문도에 영향을 미치는 요인에 대한 관심이 높아지고 있다. 쇼핑몰의 VMD는 소비자의 쇼핑몰 선택에 영향을 미치는 중요한 요인으로 평가되고 있다. 기존연구에서 VMD가 소비자 선택과 쇼핑경험에 미치는 영향은 규명되었지만, 소비자의 목적지향적 특성에 따라 소비행동(선택과 평가, 성과반응)에 어떤 차이를 보이는지에 대한 연구는 부족하였다. 일반적으로 소비자는 쇼핑몰이나 제품을 평가하고 선택할 때 다양한 전략을 사용한다. 소비자가 사용하는 전략과 개인적 목적지향 성향의 적합성에 따라 소비행동과 성과평가에 차이를 보일 가능성이 높다. 최근 이와 같은 개인특성을 설명하는 이론이 조절초점이론이다. 본 연구는 인터넷 쇼핑몰 상황에서 VMD 요소가 개인적 목적지향 성향인(조절초점)에 따라 소비자 반응(쇼핑몰 충성도)에 미치는 민감성에 차이가 있는지를 실증하였다. 실증연구는 두 개의 연구로 진행되었다. [연구 1]에서는 소비자의 초절초점이 온라인 쇼핑몰 VMD 요소의 평가에 차이가 있는지를 검정하였다. 분석결과, 향상초점 성향이 강한 소비자는 시각적요소와 엔터테인먼트 속성에 민감한 반면, 예방초점 소비자는 안전과 프라이버시 속성을 더 중요하게 생각하는 것으로 조사되었다. [연구 2]에서는 온라인 VMD의 지각된 가치가 충성도에 미치는 영향에 있어 소비자 조절초점의 조절효과를 검정하였다. 조절회귀분석을 실시한 결과, 향상초점 소비자는 쾌락적 가치가 충성도에 더 많은 영향을 미치는 반면, 예방초점 소비자는 실용적 속성이 충성도에 더 많은 영향을 미치는 것으로 나타났다.

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일본인 천연염색전문 쇼핑몰 현황 및 상품 분석 (Analysis of the Conditions and Products of Natural Dyeing Shopping Malls in Japan)

  • 이미숙
    • 한국의류학회지
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    • 제35권3호
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    • pp.254-266
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    • 2011
  • This study analyzes the state and products of shopping malls that sell naturally dyed products in Japan. In this study, 37 natural dyeing shopping malls were selected. The results of this study are as follows. There are many natural dying internet shopping malls located in the areas of Tokyo, Kyoto, and Okayama. The most frequent dyes were indigo, followed by akane, persimmon, mud, vegetation, and tea. The highest ordered product categories were accessories, followed by adult clothes, and interior decoration products. The most frequent products were adult hats, followed by towels (handkerchiefs), scarves, T-shirts, and bags. For the price of products, 3,000-4,000${\yen}$ was the highest for T-shirts, with 2,000-3,000${\yen}$ and 4,000-S,000${\yen}$ for newborn baby and child clothing, 5,000-10,000${\yen}$ for hats and bags, 3,000-4,000${\yen}$ for scarves, and 1,000-2,000${\yen}$ for towels (handkerchief). Concerning product information, most of the shopping malls offer the product size and the product explanations, but over half of them did not show the properties or directions for handling the product.

인터넷 패션 쇼핑몰을 위한 의복 치수 적용에 대한 연구 -연령과 체형집단에 따른 신체치수 추정을 중심으로- (The Application of the Apparel Sizing System to be applied for the Internet Shopping Mall - focus on the Presumption of the Body Measurements according to the Age and the Figure groups)

  • 김선희
    • 한국의류학회지
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    • 제28권5호
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    • pp.701-712
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    • 2004
  • This study is aimed at the application of the apparel size system to be applied for the Internet shopping mall in Korea. Especially this is focused on the presumption of the body measurement according to the age groups and the figure groups. In this regard, a sizing system is to be developed that could be used to approach consumers more easily and provide more fitness and accuracy in terms of size. The target study was on a group of women nineteen to forty-nine years of age. The 4th National Anthropometry Survey data were used in the examination. The results in the study are as follows ; (1) On the Internet apparel shopping malls in relation with this study, no matter what size in the ready-to-wear enterprises was selected by the consumers who once put their information in the member registration, the most appropriate sizes for them are automatically given and transferred to the order forms of chosen enterprises with aid of internal programs of the internet webpage. In addition, when consumers enter their body sizes in the units that are familiar to them, such as inches or centimeters, the units are automatically programed so that they can be converted for the sake of convenience. ; (2) To extract an estimation equation of body size through Multiple Regression Analysis, the circumferences of chest and hip could be presumed by stature, weight, and waist circumference of which most consumers were well aware. For more accurate regression equations, groupings were made in the three categories of age(19∼29/30∼39/40∼49) and in the three body types(Type N, A and H). Then, the regression equations were established for three sectors, $\circled1$ 'chest circumference not filled up', $\circled2$ 'hip circumference not filled up' and $\circled3$ 'neither filled up for chest nor for hip circumference'. The final results of regression were presented in

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  • 인터넷 의류 쇼핑몰의 상호작용성, 원격실재감, 플로우가 미래행동의도에 미치는 영향 (Effect of Interactivity, Telepresence, and Flow toward Future Behavior Intention on Internet Shopping Malls)

    • 장세윤;양희순;이유리
      • 한국의류학회지
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      • 제33권9호
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      • pp.1409-1418
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      • 2009
    • This study investigates the relationship among interactivity, telepresence, flow, and future behavior intention in internet shopping. Respondents were female consumers age 20 to 30. These consumers are regarded to have experience in internet shopping. 500 samples were used in this research. For data analysis, descriptive statistics, factor analysis, ANOVA, and multiple regression analysis were used for this study. As the result, interactivity, telepresence, and flow affect future behavior intention. Flow is the most influential variable affecting the future behavior intention. It implies that hedonic shopping experience (aroused by flow) can increase the future behavior intention of consumers. Consumers can operate and change the product image with convenience by encouraging interactivity between the internet fashion shopping mall and consumers. Through the technology, the experience 'flow' of consumers can provide a sense of telepresence as if they were shopping in a real store. Consumers may feel unconscious of the passage of time and feel fun, free, and original. Therefore, the internet shopping mall should pay attention to what customers demand and reflect it through e-mail, real time chatting, and text messages. In addition, rich product information such as detailed images should be supplied to help customers visualize looks.

    중국 패션소비자의 쇼핑성향에 따른 인터넷 쇼핑몰 품질지각, 만족, 신뢰, 몰입 및 구매의도에 관한 연구 (A Study on Shopping Mall Quality, Satisfaction, Trust, Commitment and Purchase Intention According to Shopping Propensity of Chinese Consumer)

    • 홍병숙;나윤규;허단단
      • 한국의류학회지
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      • 제33권4호
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      • pp.622-633
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      • 2009
    • I need to study variations which affect Chinese internet shopping-mall vendor and Chinese buyer's long term relationship and utilize that insight on marketing strategy. For that, I studied effect of shopping propensity, internet shipping-mall quality on satisfaction, trust, commitment and purchase intention of fashion products, mainly fashion goods consumers in their 20s-30s at Shanghai and Beijing. 453 respondents' survey was used for this study by random sample selection and analyzed through frequency analysis, factor analysis, regression analysis, cross-tab, ANOVA test with SPSS12.0. Through this study, I found out that Chinese fashion goods consumer can be categorized as information seeker, variety seeker and innovation seeker. Among them, innovation seeker was most sensitive on shopping mall's quality, satisfaction, trust, commitment and purchase intention and Chinese consumer's evaluation on internet shopping-mall' perceived quality affect satisfaction, absorption, trust and fashion goods purchase intention. Based on that, I need to understand more about target consumer before enter the market, because there is difference of shopping-mall quality, satisfaction, trust, absorption and purchase intention according to shopper's propensity and demographic factors.

    아이폰 기반의 증강현실 3D 패션피팅 콘텐츠 제작에 관한 연구 (A Study on Production of iPhone-Based Augmented Reality 3D Fashion Fitting Contents)

    • 탁명자;김치용
      • 한국멀티미디어학회논문지
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      • 제16권6호
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      • pp.708-719
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      • 2013
    • 최근 모바일 패션 쇼핑몰에서의 의류구매가 본격화되고 있다. 하지만 개인이 직접 코디해 볼 수 없다는 것이 가장 큰 단점으로 나타났다. 개인들도 코디를 원하는 심리가 확산되고 있으므로 이를 대체할 패션코디 시스템의 개발이 요구되고 있다. 패션 분야에서는 컴퓨터 그래픽을 이용하여 의상을 재현하는 디지털 클로딩((Digital Clothing)기술이 활성화되고 있다. 이러한 변화에 따라 패션 쇼핑몰에 대한 소비자의 생활패턴과 관심에 많은 변화가 일어나고 있다. 일부 소비자들은 오프라인 세계보다 오히려 인터넷과 더불어 스마트폰을 이용하여 패션몰에 대한 쇼핑에 관심이 증가되고 있다. 본 논문에서는 아이폰 기반의 한국인 체형에 맞는 증강현실 패션 피팅 콘텐츠 제작에 관하여 연구하였다. 본 시스템은 스마트 폰을 이용하여 사용자가 패션 제품에 대한 어울림을 확인 할 수 있도록 증강현실 피팅 시스템 UI(User Interface)설계 및 구현하였다. 구현한 시스템을 이용하여 사용자 편의성을 만족시키는 새로운 의류 쇼핑방법을 제안하였다.

    인터넷 일반쇼핑몰과 여성의류쇼핑몰의 선호요인과 만족도 (The Preference Factor and Satisfaction of General Internet Shopping Mall and Feminine Internet Fashion Shopping Mall)

    • 강민정;김미영
      • 한국의상디자인학회지
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      • 제12권4호
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      • pp.1-13
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      • 2010
    • The purpose of this study is to examine the different preference as well as the factor for this preference between general internet shopping mall and feminine internet fashion shopping mall only which are subjected with women and know the satisfaction which follows hereupon. This research will help to establish the strategy to marketers who manage feminine internet fashion shopping mall. The results of this study as follows; 1. As the result of the analysis of preference factors for general internet shopping mall, it was classified with, convenient characteristic, economical efficiency, product and information characteristic, sales promotion, and customer service. Also differences among preference factors appear with following orders, economical efficiency, convenient characteristic, product and information characteristic, sales promotion, and customer service. 2. As the result of the analysis of preference factor for feminine internet fashion shopping mall, it was classified with, fashion information and style, purchase product, economical efficiency, product assortment, and customer service. Also differences among preference factors appear with following orders, fashion information style, product assortment, purchase product, economical efficiency, and customer service. 3. As the result of the analysis of preference factors, convenient characteristic and product information mostly effects to satisfy the customers who use general internet shopping mall. Also purchase product, product assortment, fashion information and style mostly effects to satisfy the customers who use feminine internet fashion shopping mall.

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    인터넷 의류 쇼핑몰 점포 속성지각과 쇼핑 가치가 구매 행동에 미치는 영향 (The Effects of Internet Apparel Store Attributes and Shopping Values on Consumer's Internet Apparel Purchasing Behavior)

    • 이미영
      • 한국생활과학회지
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      • 제14권1호
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      • pp.155-165
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      • 2005
    • The purpose of this study is 1) to investigate the effects of Internet apparel store attributes, shopping values, Internet usage, and consumers' characteristics on consumers' Internet apparel purchasing behavior; and 2) to identify the influence of Internet apparel store attributes, Internet usage, and consumers' characteristics on the Internet apparel purchasing behavior of hedonic or utilitarian consumers. The data were collected via an online survey. A total of 4,254 Internet users participated in this survey. Only 589 out of the users' reponses were used as a sample for this research, because those users had previously experienced Internet apparel purchasing. Factor analysis revealed five dimensions of Internet apparel store attributes: site design/navigation, promotion programs, trust, product assortment/ information, and customer service. Based on the respondents' shopping value scores, we identified them as hedonic or utilitarian consumers. Through multiple regression analyses, site design/navigation and promotion programs among store attribute variables, hedonistic or utilitarian shopping values, the number of years on the Internet, income, and educational level were found to be significant predictors of Internet apparel shopping frequency. Among them, hedonistic shopping values were the best predictor of Internet apparel purchasing frequency. Based on the Internet apparel purchasers' shopping value, purchasers were divided into two groups. For hedonic Internet apparel shoppers, the number of years on the Internet, educational level, sex, age, and income were significant predictors of Internet apparel shopping behavior. On the other hand, promotion programs among store attribute variables was the only significant factor that affects utilitarian consumers' Internet apparel shopping behavior.

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