• Korean Journal of Social Welfare
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• v.56 no.4
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• pp.291-316
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• 2004

The purpose of this study is to analyze the contents of child abuse counselling cases on the internet in oder to get useful knowledges to understand child abuse and to search an effective system on the internet for child abuse prevention and treatment. The methodology of this study is based on the quantitative contents analysis, which is useful in transforming qualitative raw data into analyzable quantitative data. Fifty five cases were systematically selected from the internet site of child abuse counselling(www.childabuse.or.kr) and were analyzed by the method of contents analysis. As a result of this study, it was found that there were specific tendencies in the child abuse counselling cases on the internet. Three major issues were reported here. As the first result, the category of clients, the path to find the abusive situation, and the motive and purpose to ask the counselling were presented. Secondly, abusive situations and abusive patterns were analyzed. For the last, the characteristics of sex, age, family pattern and family problem, the emotional characteristics, and the psychological and behavioral characteristics of the abused children and the adult survivors of child abuse were reported. Several suggestions were proposed for the improvement of practice and further research of child abuse prevention and treatment.

• The Journal of Korean Association of Computer Education
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• v.6 no.3
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• pp.133-142
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• 2003

Recently Internet addiction problems of teenagers are so serious that the education to solve the problems are required in school. However, teachers are suffering difficulties to intervene students' Internet addiction because they do not have expert knowledge about student counselling and Internet addiction problems. In this study, in order that nonprofessional teachers in student counselling can consult easily a student who is addicted to Internet. we developed consulting contents consisted of twelve weeks consulting activities and the student consulting support system about Internet addiction problems. This system offers the consulting contents module for teachers and the information management module for students. For the experimental operation of the system and contents. we made a consocium of twenty primary and secondary schools. We selected a students who is most serious in Internet addiction problem in the school We made a class teacher counsel a student individually by applying the system. Thereafter, we analyzed the effects of consultation and presented the results.

• Journal of The Korean Association of Information Education
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• v.8 no.4
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• pp.523-534
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• 2004

This study developed a system model to provide teachers unskilled in counseling with contents and methods of counseling so that they can counsel students addicted to the Internet. The system is composed of three modules, which are counseling contents module that provide contents and methods of counseling, counseling support module that maintains and provides information about students and the results of counseling, and evaluation support module that is for the diagnosis of Internet addiction and questionnaire evaluation. The system was applied to 30 elementary and secondary school teachers in their counseling of students addicted to the Internet. According to the result, we analyzed the problems of the developed system. Based on problems and suggestions raised by teachers participating in counseling, we modified this system model.

• Journal of The Korean Association of Information Education
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• v.11 no.3
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• pp.307-316
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• 2007

The purpose of this study was to develop the internet-addiction preventive counseling program for elementary children and their parents and to examine its effects. The study problems were established as the followings: First, Does the counseling program for parents and children reduce the level of children's internet-addiction? Second, Is the counseling program effective in mediating children's internet-using time? Third, Is the counseling program effective in improving children's daily life? Subjects were 7 elementary children who scored higher than the warning level at an Korean Internet Addiction Scales administered 280 fourth-grade children at K elementary school and their parents who agreed to participate in this study. The counseling program, which consisted of 6 sessions, was executed to children and their parents every week during winter vacation. Data were collected through Korean Internet Addiction Scales and behavior check list. The results of this study were followings: First, the counseling program was effective in reducing the level of children's internet-addiction, Second, the counseling program was effective in mediating children's internet-using time, and Third, the counseling program was effective in improving children's daily life.

• Journal of the Korea Computer Industry Society
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• v.2 no.12
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• pp.1573-1580
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• 2001

Due to development of technology of information technology, PC communication and Internet have become a culture space of teenagers. Because Internet and PC communication are media in which teenagers have interests, they could be effectively used to counsel teenagers in that time they want. Moreover, cyber counseling will be suitable to new trend of current age with extension of counseling area. Accordingly, many researches on cyber counseling have proceeded in the area of teenagers counseling. While most researches for cyber counseling until present are about counseling methods ad the effects that teenagers utilize cyber counseling, there were no efforts that store counseling contents, analyze them using features and technologies of web and use them effectively to guide students. Therefore, we implemented a cyber counseling system that provides counseling information so that teacher may grasp students various interests and problems and thus helps to guide students.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2002.11a
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• pp.632-635
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• 2002

This research is implement of a counselling cases search system for improving the effectiveness of student-counselling through internet with teachers experience which is obtained in school. This system is consisted of manager module and user module. User module can use student-counselling search and input, a bulletin board, reference data etc., and manager module offers manage function for a data and the membership. The counselling cases search system is able to improving in success probability of student-counselling. Because teacher can share easily their remote area they counselling cases through using internet.

• Digital Contents
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• no.10 s.101
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• pp.58-61
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• 2001

인터넷 콜센터는 인터넷을 하면서 전화통화를 한다는 것이다. 인터넷 콜센터의 개략적인 의미는 위와 같다. 여러분도 알다시피 인터넷에서는 많은 정보를 보여 주고 있고 또 많은 거래도 이루어질 수 있다. 고객은 컴퓨터를 이용해서 정보도 검색하고 서비스도 제공받는데, 이것도 하나의 관계이기 때문에 불만도 나올수 있고 분쟁도 일어날 수 있는 것이다. 이럴 땐 꼭 개인 입장에서 참 어려워지는 거다. 누구에게 물어볼 수도 없고 하소연 할 데도 없으니 그냥 그 인터넷 홈페이지와 인연을 끊는 수 밖에 없는 것이다. 이렇게 인터넷을 보다가 상담원을 연결하여 궁금한 것을 채팅이나 육성으로 문의하는 행위를 가능케해주는 솔루션이 바로 '인터넷 콜센터'이다.

• Proceedings of the Korea Information Processing Society Conference
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• 2002.11c
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• pp.2363-2366
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• 2002

본 연구는 학교에서 얻어지는 교사들의 경험을 바탕으로 인터넷을 통한 학생상단의 효율성 증대를 위한 상담 사례 검색 시스템을 구축하는데 있다. 이 시스템은 관리자 모듈과 사용자 모듈로 구성되어 있다. 사용자 모듈은 상담사례 검색 및 입력, 게시판, 자료실 등을 이용할 수 있게 되어 있으며, 관리자 모듈은 자료 관리와 회원 관리 기능을 제공 한다. 본 상담사례 검색 시스템은 학생 상담의 성공 확률을 증대시킬 수 있다. 교사가 인터넷을 이용하여 그들의 상담사례를 원격지에서도 쉽게 공유할 수 있기 때문이다.

• RED RIBBON
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• s.69
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• pp.24-25
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• 2006

인터넷의 발달과 컴퓨터 접속의 용이함으로 인해 많은 사람들이 웹사이트를 쉽게 탐색할 수 있게 되었다. 그러다 보니 때로는 상담원들보다 앞선 정보를 가진 내담자들이 그것과 관련된 질문을 하여 상담원을 당혹스럽게 하기도 한다. 특히 법조항이나 인권, 약물, 의학과 관련된 정보와 지식은 국내외를 막론하고 빠르게 표출되고 있어 정기적인 웹사이트 탐색을 통한 상담원들의 발 빠른 대처가 요구된다. 이에 레드리본은 상담에 도움이 될 만한 웹사이트를 소개하고자 한다.

• Journal of Digital Convergence
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• v.10 no.2
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• pp.255-267
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• 2012

High Internet usage and the public's keen interest on health have influenced the health care system, and a potential value of the online health information and medical consultation market is immense. This study reveals results from data collected from Seoul residents in the age group of 20s in 2011. Out of 499 respondents, 75.2% answered that they used online health information; however, only 7.2% answered that they have used online medical consultation services. Findings on the purposes of using online medical consultation included treatments of symptoms(33.6%) and self-disciplines of one's health(19.5%). Mostly used Websites for health information search included search engines and blogs, but respondents preferred to use government sites and hospital sites in the future. When choosing a medical consultation, respondents preferred a certain website for different reasons including creditability of the consultant(23.7%), creditability of the organization(23.7%), rapid responses(21.2%), and more. Overall, although health information search via web is being highly utilized among people in their 20s, utilization of online medical consulting is not. Thus, promotion efforts to increase awareness and utilization of online medical consulting based on the site selection criteria, type of personal information disclosure, and other preferences are essential. Also, creating websites meeting these criteria is important.