• Asia Marketing Journal
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• v.1 no.2
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• pp.36-55
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• 1999

서비스 인카운터의 제고는 서비스기업의 마케팅성과에 매우 중요하다. 서비스 인카운터는 서비스기업의 경쟁전략과 서비스전달시스템간의 적합성에 의해 영향을 받는다. 그러므로 서비스기업의 경쟁전략과 서비스전달시스템간의 적합성정도는 서비스기업의 마케팅성과를 높이는데 있어 핵심성공요인이 된다. 본 논문은 금융산업을 대상으로 서비스기업의 경쟁전략, 서비스전달시스템 결정요인, 서비스전달시스템의 유형간의 적합성 여부가 마케팅성과에 미치는 영향에 대해 실증분석을 하였다. 실증분석 결과 서비스기업의 경쟁전략과 서비스전달시스템 결정요인간의 적합도가 높을수록, 그리고 경쟁전략과 서비스전달시스템의 유형간의 적합도가 높을수록 마케팅성과가 높아지는 것으로 나타났다.

• The Journal of the Convergence on Culture Technology
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• v.10 no.2
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• pp.287-295
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• 2024

This study examined the relationship between target advocacy, work values, and person-centered care among nursing students, and attempted to provide basic data for the development of educational materials to improve fundamental ideology for nursing students. The data collection period was from July 1 to July 31, 2023. The questionnaires of 172 nursing students who were enrolled in universities located in cities D and S and agreed to participate in this study were analyzed. The results of the analysis showed that the influential factors on nursing students' person-centered care were target advocacy and work values, and the explanatory power of these variables was 23.5%. In conclusion, in order to improve nursing students' competence in person-centered care, it is necessary to identify the extent of their work values as nurses, compare and develop programs for the formation of positive work values, and improve their awareness of target advocacy, which is the fundamental philosophy of nursing.

• 한국사회복지학회:학술대회논문집
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• 2004.10a
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• pp.223-250
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• 2004

In this paper, the proposing a fundamental data for a systematic and effective organizational management by examining the extent of the levels of conflict perceiving among individuals of social welfare workers in the Busan community social welfare center, a social welfare organizations, and investigating the related influencing factors are the purpose of the study, The summary of this study is as follows. At first, it is dysfunctional when the level of conflict is either exceedingly high or low in the interrelational conflict aspect. However, the social welfare workers' working in the community social welfare center, the extent of individual conflict is relatively low as 2.37 out of 5 points. Secondly, the multi-regression analysis is operated for controlling the population sociological factors and measuring the effectiveness of the conflict factors to the level of conflict. The influencing factors affects the result in the order of greater extent are communication factor, leader's flexibility of leadership factor, spontaneity among personality, confidentiality. As a result, Not like the case that in the technological bureaucratic organizations such as the enterprises or industrial organizations, in the human service organizations including social welfare organizations, these technological bureaucratic paradigm does not applying directly since the material of organization is composed of humans who are given moral values. Therefore, this paradigm should be put as a presupposition of the conflict management strategy. And, the communication among colleagues, learning a reasonable problem solution method, or the chances of education or training for establishing a sound human relationship should be prepared in order to lower the level of the conflict among individuals in the community social welfare department. Furthermore, professional education programs are needed for not only supporting an effective supervision and consultation(consultation with superiors and colleagues), but also, working with confidentiality and pride as a professional.

• Journal of the Korean Data and Information Science Society
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• v.24 no.6
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• pp.1369-1384
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• 2013

In this study, we investigate various factors affecting five kinds of life planners' satisfaction after turnover which are general, human relations within organization, sales environment support, economic, life planner management system. Also we suggest theoretical and practical implication to them. The results of survey of life planners are as follows. First, in the general life planners' satisfaction after turnover, insurance company belonged to, recognition on own sales ability, life planners' satisfaction level, financial and insurance related award, education level, marital status, size of branch, and surrounding recognition about life planner are influential factors on it. Second, factors which affect the life planners' human relations satisfaction within organization after turnover are size of branch, surrounding recognition about life planner, and insurance company belonged to. Third, factors which affect the life planners' sales environment support satisfaction after turnover are surrounding recognition on life planner, insurance company belonged to, certificates relating to finance or insurance, size of branch, Fourth, in the solicitors' economic satisfaction after turnover, mainly demographic factors such as education level, marital status, age are crucial to it and also life planners' satisfaction level is influential factor. Last, in the solicitors' management system satisfaction, only experienced turnover type is a influential factor.

• Journal of The Korean Association For Science Education
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• v.35 no.1
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• pp.131-142
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• 2015

The purposes of this study are to develop a measuring instrument for the analysis of science classroom culture from the perspective of Community of Practice (CoP) and to confirm its feasibility. We set the structural factors of CoP and developed preliminary questions through literature review. The validity and reliability of the instrument were examined and modified through the pilot survey participated by a total of 219, 4th, 6th, and 8th grade students. The modified instrument consisted of 5 factors of 'responsibility for learning', 'common interest', 'mutual relationships', 'open participation', and 'practice', comprising a total of 27 items. As the main survey, confirmatory factor analysis and reliability analysis of the instrument were carried out with a total 706 students of the 4th and 6th grade. This measuring instrument was validated and used for analyzing the culture of science classroom CoP of elementary school by comparing the data from the main survey in terms of structural factors, grade, gender, and teacher type. The measuring instrument is expected to be used not only for analyzing science classroom culture from the perspective of CoP, but also for offering implications for the desirable science classroom culture.

• Journal of the Korean Institute of Landscape Architecture
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• v.40 no.3
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• pp.51-59
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• 2012

Zoological parks are considered to be a recreational place for family outings and most importantly the starting place of contact with animals in the modem society. Due to environmental threats and the loss of wildlife habitats, the zoos have significant roles to play in education, research and conservation in addition to the traditional role-entertainment, but research on zoos and their visitors is very limited in Korea. The present study surveyed that the zoo visitors' perceptions of the role of zoos, satisfaction, and behaviors in 6 public zoos, during which 730 zoo visitors were interviewed. The results indicated that the zoos represent an opportunity for family-based trips, enjoyment with family or friends and education that are the primary motives for visiting the zoos. The findings demonstrate that respondents considered the four main roles of zoos namely conservation, education, entertainment, and research to be important and recognize its value for conservation and environmental education. The determinants of satisfaction of zoo visitors were ease of visibility, welfare of captive animals, and the availability of information. Most respondents believed that naturalistic exhibits and animal welfare were very important. In order to reinforce the roles of the zoo in modem society, multidisciplinary efforts are needed to improve the animal welfare, replicate native habitats, and develop various education programs.

• Applied Biological Chemistry
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• v.45 no.1
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• pp.1-10
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• 2002

식품과 사료에서 곰팡이독소 오염은 세계적으로 중요한 문제이다. 곰팡이독소는 곰팡이의 이차대사산물로서 인축중독증을 야기하며 경제적인 손실을 초래한다. Aflatoxin, ergot alkaloid, fumonisin, ochratoxin, tremorgenic toxin, trichothecene 및 zearalenone 등이 식품과 사료에서 흘러 발생하는 곰팡이독소이다. 어떤 곰팡이는 하나 이상의 곰팡이독소를 생산하고, 또 어떤 곰팡이독소는 여러 종의 곰팡이에서 생성되기 때문에 여러 곰팡이독소가 함께 발견된다. 곰팡이독소의 발생에 영향을 끼치는 요인으로는 인위적으로 조절할 수 있는 보관과 환경적 조건도 포함된다. 기후와 같은 비본질적인 요인, 진균류의 계통 특이성 및 계통 변이와 같은 본질적인 요인 및 독소발생의 불안정성은 조절하기 어렵다. 곰팡이독소는 한 종의 동물에 있어서의 감수성과 종에 의존하며 인간에게 갖가지의 만성적 또는 급성적인 영향을 미친다. 그러나 반추동물은 곰팡이독소에 저항력을 가지고 있으며, 이는 반추동물의 위에 존재하는 미생물들이 곰팡이독소의 활성을 억제할 수 있기 때문이다. 곰팡이독소 피해의 경제적인 파급효과는 인축의 수명 단축, 축산물 생산감소, 오염된 식량과 사료의 처리 및 곰팡이독소의 문제점 해결을 위한 연구비용 등을 포함한다. 곰팡이독소 피해감소를 위한 국제적인 노력이 계속 진행되고 있지만 최근에 World Trade Organization이 발효되면서 동 식물이 지역간 자유로운 이동으로 곰팡이독소 피해 경감대책뿐만 아니라 피해측정이 어려워지고 있다.

• 한국HCI학회:학술대회논문집
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• 2007.02b
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• pp.145-152
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• 2007

설득 테크놀로지(persuasive technology)란 컴퓨터화된 다양한 시스템을 이용하여 사용자의 행동 양식과 태도를 변화시키는 상호작용 기술을 의미한다. 설득 테크놀로지는 사람들의 태도나 행동을 변화시키기 위해 미리 어떠한 의도를 가지고 설계된다. 즉 어떠한 목적을 가진 설득 테크놀로지냐에 따라서 설득의 전략이 달라지는 것이다. 설득에 영향을 주는 수많은 요인들 중에서 어떤 것을 적절히 활용하느냐가 설득 전략의 기초가 된다. 설득 테크놀로지는 광고, 교육, 안전 등 여러 분야에서 사용이 되고 있다, 그 중에서도 최근 주목 받고 있는 식생활 및 다이어트에 관한 셀프 모니터링(self-monitoring) 설득 테크놀로지를 설계할 때 어떠한 설득 전략을 세워야 하는지 연구해 보았다. 다이어트를 위한 식생활 변화를 위해서는 사람들의 자발적인 행동과 태도 변화를 이끌어 내는 것을 목적으로 해야 하기 때문에 구체적인 사용자 동기 유발 전략을 필요로 한다. 인간의 동기 유발을 위한 설득 전략으로 동료 압력(peer-pressure), 정보원의 공신력(information source public trust), 피드백(feedback) 방법을 다이어트 설득 테크놀로지에 적용 시켜 어느 정도 효과가 있는지 살펴보았다. 이 연구는 이러한 요인들을 적용한 다이어트에 대한 동기유발 실험을 통해 각 요인들간의 설득의 정도를 비교 분석하는데 목적이 있다. 이 연구의 결과는 다이어트, 금연 등의 생활패턴의 개선 이외에도 의료, 교육, 환경 등 다양한 분야에서 사용자가 스스로를 좋은 방향으로 나아가게 동기화 시키는 컴퓨터화 된 기술을 개발하는 토대가 될 수 있을 것이다.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.2 no.2
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• pp.215-222
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• 1998

This study is focused on the developing of the telecommunication technique for the analysis on the social changes. We predict, the role increase greatly important foundational society structure of coming twenty-one century. In the scope and method of this study there must invalve following five items: constructed global society, developing economic, limit resources, change personal behavior, security of living, This problem to find a solution to the change of telecommunication technique policy in Korea.

• Journal of Korean Society of Transportation
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• v.31 no.6
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• pp.34-42
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• 2013

The reasons of traffic accidents can be classified into the vehicle, road environment and human factors. In development of vehicle and road technologies, the human factor is the most important. The emotion research recently carried out showed that emotions play an important role in human judgment and decision making. They are also expected to partly determine driving behavior. The purpose of this study was to investigate the effects of drivers' emotions on their driving behavior. The results of this study showed that positive emotions do not affect driving behavior. As for negative emotions, however, safe driving(SD) and comfort driving(CD) factors have a negative correlation, and violence driving(VD) and regulation violation(RO) factors have a positive correlation. This study is significant as a basic study for establishing and determining a policy for reducing traffic accidents and for educating drivers.