• Title/Summary/Keyword: 이용 요인

Search Result 15,387, Processing Time 0.039 seconds

A Study of the Effect of Environmental Characteristics on Overall Service Quality, and Repurchase Intentions in Korean Foodservice Firms (한식 외식업체의 환경특성이 서비스품질과 재구매 의도에 미치는 영향)

  • Lee, Geum-Rye;Yoo, Young-Jin;Park, Geum-Soon
    • Journal of the Korean Society of Food Culture
    • /
    • v.20 no.6
    • /
    • pp.661-667
    • /
    • 2005
  • This study was to examine the effect of the environmental characteristics on overall quality of employee and food service in Korean foodservice firms. The four factors of the environmental characteristics of Korean foodservice firms consist of service, atmosphere, food & beverage, and event. To analyze the data collected from 414 respondents, the several statistical methods were used including frequency and descriptive analysis, factor analysis, reliability test, and multiple regression analysis. The empirical results are as follows: First, the employee service factor has a significantly positive effect on overall employee service quality. Second, the food & beverage factor has a significantly positive effect on overall employee service quality. Third, the food & beverage factor has a significantly positive effect on overall food & beverage service quality. Fourth, the event factor has a significantly positive effect on overall food & beverage service quality Managerial implications can be drawn from the present data. First, Korean restaurant managers can identify which factors of environmental characteristics influence customers' attitudes and evaluations in service encounter. Second, Korean restaurant managers can use the environmental characteristics as differentiation strategy, and allocate their resources into the activities of marketing strategy.

인터넷의 홈페이지를 이용한 학습시스템의 영향요인 및 성과에 관한 실증연구

  • 김하균;배수원
    • Proceedings of the Korea Association of Information Systems Conference
    • /
    • 1998.10a
    • /
    • pp.56-63
    • /
    • 1998
  • 정보화사회가 도래함에 따라 교육분야에서도 다양한 교수와 학습활동을 실현할 수 있는 방법으로 컴퓨터의 활용이 중요성을 지니게 되었는데 그 중 중요한 방법 중의 하나가 강의실 수업의 연장으로써, 보조학습수단으로써 인터넷 서비스 중 웹(WWW)상의 교사 홈페 이지를 이용한 학습은 전통적 교수-학습 형태에서 볼 수 있었던 폐해를 극복하고 정보화시 대가 요구하는 창조적이고 능동적인 인간성을 길러내는데 일조하게 될 인터넷에 올려진 교 사 홈페이지를 이용한 교수-학습시스템인 것이다. 본 연구의 목적은 현재 몇몇 학교에서 실 시하고 있는 인터넷을 통한 교사 홈페이지를 이용한 교수-학습시스템의 구체적인 성과를 알아보고, 이에 영향을 미치는 요인들과의 관계를 밝혀 교사 홈페이지를 이용한 교수-학습 시스템의 좀 더 적극적으로 활용되었으면 하는 것이다. 시스템활용의 편이성과 시스템의 활 용도 그리고 학생의 학습 태도 등을 성과변수로 설정하고 학생의 시스템 활용능력과 교사의 홈페이지 구성내용 그리고 학교측의 지원 등을 주요 요인으로 설정하여 설문조사를 통하여 분석한 결과, 설정된 성과인 시스템활용의 편이성과 시스템의 활용도 그리고 학생의 학습 태도에는 긍정적인 측면을 나타냈고 이들에 영향을 미치는 요인들로는 공히 학생의 시스템 활용능력과 학교측의 지원으로 나타난 바, 이러한 시스템의 도입은 상당히 긍정적이며 앞으 로도 다각적인 연구의 필요가 충분히 있다.

  • PDF

Investigating eBook Use Factors by Medical Students (의과대학생의 전자책 이용요인에 관한 연구)

  • Jang, Ye-Jin;Oh, Hye-Jin
    • Proceedings of the Korean Society for Information Management Conference
    • /
    • 2014.08a
    • /
    • pp.191-195
    • /
    • 2014
  • 전자책이라는 새로운 정보자원이 휴대 전자기기를 통해 보급되면서 다양한 분야에서 전자책 이용이 높아지고 있는 추세이다. 그러나 국내에서는 의학분야 연구영역에 있어 전자책 이용에 대한 인식 및 이용행태는 물론 선호도에 대한 연구는 미흡한 상태이어서, 본 연구의 목적은 의과대학 학생을 대상으로 심층 인터뷰를 실시하여 전자책 이용에 관한 선호 비선호 요인을 찾아내는 것이다. 열구결과, 전자책 사용의 필요성 인지, 전자책 기기의 높은 휴대성, 보관의 편리성, 다양한 어플리케이션, 멀티미디어 사용가능성, 키워드 검색기능, 전자책 기능의 흥미 유발 등의 의과대학생의 전자책 선호도 요인을 찾아냈다. 본 연구의 결과 전자책이라는 정보자원을 활용하는데 있어 밝혀진 요인들의 개선방향을 제시하여 의과대학생의 학업활동에 긍정적인 영향을 미칠 것이라고 보고 있다.

  • PDF

Information Literacy: Identification of Factors Affecting Undergraduate Students (대학생의 정보리터러시에 영향을 미치는 요인 분석)

  • Oh, Eui-Kyung;Chang, Hye-Rhan
    • Journal of the Korean Society for Library and Information Science
    • /
    • v.39 no.4
    • /
    • pp.207-231
    • /
    • 2005
  • The study Is attempted to identify the factors affecting information literacy among undergraduate students. Through literature review, exposure to related education, use experiences in information resources, advice of the faculty, individual background are considered as variables affecting information literacy attitudes and performance. A questionnaire was devised and collected data from 628 students. Then 24 hypotheses were tested statistically. Descriptive analysis shows differences in information literacy, lower exposure to library instruction, and lack of the faculty advice. Results of the hypotheses testing shows computer and internet education, use experience of the various information resources, gender and major areas of study as factors affecting information literacy. Based on the results, recommendations are suggested to improve the information literacy.

A Study of Factors Influencing Reading the Online Papers (인터넷 신문 이용의 영향 요인 연구)

  • Lee, Eun-Mee
    • Korean journal of communication and information
    • /
    • v.21
    • /
    • pp.177-201
    • /
    • 2003
  • This study was designed to explore behaviors of readers of online papers. First, the factor analysis of the online paper motive statements yielded three interpretable factors : informativeness, convenience, economicalness. For online paper use habits, a similar factor analysis procedure resulted in three factors : active utilization, news seeking, information seeking. Informativeness motive and active utilization habit were strongly related, convenience motive and news seeking habit related. Online papers and newspapers were found to be in complementary relationship. Internet access and newspaper reading, active utilization and news seeking habits were significant predictors of online paper use. The result of this study showed online paper readers perceived interactive services online papers offered. and want to utilize those effectively. This study suggests that online papers need to develop various interactive services to attract readers.

  • PDF

The Effects of Social and Personal Dimensions on the Intention to Use a Social Networking Service: The Case of Facebook (사회적 및 개인적 선행요인들이 SNS 이용의도에 미치는 영향에 관한 연구 - 국내 대학생들의 페이스북 이용을 중심으로 -)

  • Hong, Ilyoo B.;Kang, Dong Won;Cho, Hwihyung
    • Informatization Policy
    • /
    • v.21 no.1
    • /
    • pp.57-76
    • /
    • 2014
  • The purpose of this research is to investigate the role of social dimensions in predicting the intention to use SNS. We proposed an integrative SNS acceptance model based on the theory of planned behavior (TPB), the technology acceptance model (TAM), and the social influence theory. Included in the model are attitude toward SNS use, subjective norm, information cascades, and perceived behavioral control as antecedents to intention to use SNS. An empirical analysis was conducted using data collected from a questionnaire survey with 228 college students in Korea, and it yielded the following findings. First, the two social dimensions, namely subjective norm and information cascades, were found to have a significant positive relationship with the intention to use SNS. In particular, information cascade turned out to have the strongest impact of the three antecedents to intention to use SNS. Second, perceived usefulness and perceived ease of use were found to have a significant positive influence on the attitude toward SNS use.

Factors Affecting Health Services Satisfaction of Cancer Patients in University Hospitals (대학병원 암환자의 의료서비스 만족도에 영향을 미치는 요인)

  • Yang, Jong-Hyun;Cho, Young-Ha;Chang, Dong-Min
    • Journal of Digital Convergence
    • /
    • v.10 no.6
    • /
    • pp.321-329
    • /
    • 2012
  • The purpose of this study is to analyze the factors that satisfy health services of cancer patients in university hospitals. 420 cancer patients who had visited hospitals in the capital and regional area were selected for this study. The data was collected through questionnaire survey along with a face-to-face interview from March. 21 to March. 30, 2011. This major findings of this research are as follows. First, satisfaction of cancer patients regarding health services is determined by the quality, kindness and detailed explanation of medical team. Second, health services satisfaction of cancer patients is strongly related to good convenience facilities and up-to-date medical equipments. Third, satisfaction of cancer patients regarding health services was statistically proved to have no significant relation to easy accessibility of hospital. Therefore, it is very important for university hospitals to improve quality of medical staff such as ability, kindness and detailed explanation of doctor, offer good convenience facilities and the most advanced equipments. It is expected that the outcomes of this study will contribute to the satisfaction improvement for cancer patients in university hospitals.

An Investigation of Factors that Influence the Usage of Knowledge Management System in Public Sector - A Case of Jeju Provincial Government Organization - (공공기관의 지식관리시스템의 이용 유무의 영향 요인 탐색 - 제주특별자치도 사례를 중심으로 -)

  • Kim, Min-Cheol;Kim, Dong-Wuk
    • Journal of Information Management
    • /
    • v.42 no.1
    • /
    • pp.199-219
    • /
    • 2011
  • Currently, managers and researchers have come to recognize the importance of knowledge as an asset to the organization. Knowledge Management System (KMS) is developed as a tool to manage the organizational knowledge. A significant literature about Knowledge Management in the private, but not public sector. The purpose of the study is to analyze the influencing factors for KMS utilization in a public sector, Jeju Provincial Government Organization. This study performed an empirical research on factors that affect the use of KMS using Knowledge Management system capability and individual & organizational capability criteria. Survey was conducted with 150 employees from Jeju Provincial Government Organization. The Results show that an ability to create knowledge, and knowledge infrastructure are significant factors in determining the level of usage of Knowledge Management system. In particular, the most important factor that influences the usage of Knowledge Management is knowledge creation. and then knowledge infrastructure. The result also shows that the usage of KMS is affected by management's support willingness.

A Study on Selection of Effective Supplier Using Fuzzy Theory in Supply Chain Management (공급체인관리하에서 퍼지이론을 이용한 효율적인 협력업체 선정에 관한 연구)

  • Kim Jin-Ho;Lee Byong-Ki
    • Proceedings of the Korean Operations and Management Science Society Conference
    • /
    • 2003.05a
    • /
    • pp.252-257
    • /
    • 2003
  • 공급체인관리(SCM)에서, 고객의 반응에 민감하게 반응할 수 있기 위해서는 무엇보다도 부품이나 자재를 공급하는 협력업체의 능력이 중요한 요인으로 작용한다. 본 논문은 퍼지이론을 이용하여 과학적인고 효율적으로 협력업체를 평가하고, 우수협력업체를 선정하는데 있다. 협력업체의 평가를 위하여 여러 가지 요인을 분석하여야 하는데, 이런 요인들 중에는 수치적으로 표현 가능한 정량적인 요인이 있는 반면에, 협력업체 제품의 품질이나 재정적 상태와 같은 수치적으로 표면 불가능한 정량적인 요인도 포함되어 있다. 본 논문에서는 정량적인 요인과 정성적인 요인을 퍼지추론(Fuzzy Inference)을 통해 분석함으로써 협력업체를 평가하고 최우수 협력 업체를 선정하여, SCM환경에서 성공적인 협력관계를 지속적으로 유지할 수 있는 방법론을 제시하고자 한다.

  • PDF

A Study on Decision Factors Affecting Utilization of Elderly Welfare Center: Focus on Gimpo City (노인복지관 이용 결정요인에 관한 연구: 김포시 노인을 중심으로)

  • Won, Il;Kim, Keunhong;Kim, SungHyun
    • 한국노년학
    • /
    • v.38 no.2
    • /
    • pp.351-364
    • /
    • 2018
  • The purpose of this study is to learn about the decision factors affecting utilization of elderly welfare center of the elderly living in Gimpo city. The reason of the study is that the elderly welfare center as a provider of general welfare services could not only thinking about the state policy but also need to consider about the inherent role and function of the elderly. Especially for these elders living in rural areas, although the number of elderly welfare centers of the whole country has greatly increased in last 10 years, the effect and function of the facility are almost the same and they are still lack of leisure activities. This issue become a serious problem nowadays. For the above reasons, this article conducts a social survey of 360 elderly people over the age of 65 who lives in the Gimpo city which is a rural-urban type city. The research method is to examine the relationship between the predisposing factors, enabling factors and need factors of Andersen's behavior model with binary logistic regression analysis and the decision tree analysis. The result of binary logistic regression shows the most of factors of Andersen's model is significant. The factors of age, gender, education level in predisposing factors; monthly income in enabling factors and the reserve for old life, the preparation of economic activity for old life in need factors are significant. Then the result of decision tree analysis shows the interaction between factors; when the education level in predisposing factors is higher, the possibility of using of elderly welfare center becomes bigger. Also as the level of healthy promoting preparation in the need factors gets lower, the possibility of using of elderly welfare center still becomes bigger. Although differences were found in the interpretation of the results of regression analysis and decision tree analysis, the results of this study can still provide support for the necessity of elderly welfare centers providing integrated welfare services.