• Journal of Korean Society of Archives and Records Management
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• v.20 no.3
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• pp.119-138
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• 2020

Today's information services in most archival institutions implement the same administrative procedures for general users and academic researchers, leading to issues hindering the latter's research activities. As such, this study presents a direction for the effective provision of information services by investigating and analyzing information sources mainly used by academic researchers, who are one of the major user groups; researchers' use behaviors in archival institutions; and experiences and perceptions on the such institutions' information services. In particular, surveys and interviews were conducted, and 75 questionnaire responses and 8 interview results were analyzed. The results of the analysis were summarized into the researcher's background information, information sources used, behaviors in using archival institutions' services, information service utilization, improvement requirements, and desired services. Through the results' implications, plans for the provision of information services by archival institutions were proposed based on the researchers' needs and preferences.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.26 no.2
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• pp.129-153
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• 2015

This research reviews literature regarding information use behavior published during the period of 1970 to 2014 in Korea. It aims to identify the researchers' information use behavior in specialized fields and contributes to provide the effective information services based on users' needs. In order to do that, it reviews research papers that are associated with information use behavior by primarily examining the subjects, methods, variables, results, and suggestions of collected literature. It reveals some differences among researchers according to their fields, career, and status while researchers in various fields make appearance the change of information use up to digital environments. It is suggested that information services based on the users' characteristics should be provided.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.1
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• pp.65-89
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• 2012

Using grounded theory, this study investigated users' information seeking behaviors associated with their perceptions of uncertainty. Based on a theoretical sampling, 17 doctoral students in the field of business management were recruited. Data was collected through the methods of questionnaire, interviewing, and think-aloud descriptions. The results identified user perceptions of uncertainty in the following stages: identification of information needs, selection of information systems, selection of search terms, actual use of systems, and evaluation of search results. In addition, positive aspects of uncertainties were presented. Major implications relate to information system and service improvements.

• Proceedings of the Korean Society for Information Management Conference
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• 2006.08a
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• pp.17-22
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• 2006

본 연구에서는 질문지법을 이용하여 과학기술분야 연구자들의 정보요구를 파악하고 이를 바탕으로 정보요구별 탐색행태를 분석하였다. 분석결과, 특정 정보요구에 대해 비공식 커뮤니케이션 채널이 정보탐색에 중요한 영향을 미치는 것으로 나타났으며, 탐색과정에서 이용자가 느끼는 정보부족의 원인에 대해서는 정보요구별로 어느 정도 차이가 있는 것이 확인되었다. 반면, 정보탐색환경에서 연구자들이 중요하게 생각하는 요소는 정보요구별로 큰 차이가 없는 것으로 나타났다. 정보요구를 바탕으로 과학기술분야 연구자의 탐색행태 분석결과를 적용함으로써 이용자 특성에 따라 개별화된 과학기술 정보 서비스를 기대할 수 있다.

• Journal of the Korean Society for Library and Information Science
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• v.31 no.3
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• pp.165-208
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• 1997

The purpose of this study is to evaluate the characteristics of user interface that affect the searching behavior of OPAC users. and then to propose how to design user-friendly interfaces of OPACS. An experiment was conducted on two systems with different interfaces to grasp the effect of user interface to search process and search outcome. A $2\times2$ cross-over design was used for the experiment. Sixty five searchers participated in the experiment. Several statistical techniques such as carry-over effect and system effect of a $2\times2$ cross-over design, $\chi^2$ test, t- test, McNemar test, test of marginal homogeneity through maximum likelihood method, factor analysis, regression analysis, and analysis of variance were applied according to the hypotheses tested and the data analyzed.

• Journal of the Korean Society for information Management
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• v.15 no.2
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• pp.89-118
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• 1998

The findings of the CLR-OPAC studies and the major OPAC user studies are analyzed and sythesized. They are described, dividing into three categories: characteristics of users, user instruction, and user interface. Data gathering methods, and their strengths and weaknesses are also discussed.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.30 no.3
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• pp.111-128
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• 2019

This study was conducted as part of an effort to vitalize policy information services (POINT) of National Library of Korea, Sejong. The authors examined information behavior and policy information service use behavior of policy information users and checked if there are any differences in information behavior by participants' occupations (public officials, researchers, and librarians). We carried out an online survey and collected 331 completed survey responses. Overall, the most frequently used type of material was research report, followed by journal article and monograph, etc. The participants frequently used search engines and policy information services to acquire policy information. Also, 47.7% of the participants were aware of and had usage experience of POINT. Furthermore, we found statistically significant differences in some aspects of policy information behavior and in perceptions toward POINT across participants' occupations. These findings suggest that National Library of Korea, Sejong needs to improve their services based on a better understanding on target users.

• Journal of the Korean Society for information Management
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• v.33 no.1
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• pp.225-245
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• 2016

The purpose of this study is to enhance the efficiency of library space usage through analyzing users' behavior in an academic library. Diary methodology was applied for collecting users' activities in the library. 108 students participated in this study, but 84 students submitted their diaries. Among them, 14 participants were interviewed to identify barriers and their needs in using the library. The findings suggest rearranging IT devices to increase use rate of those devices, making plans for reusing the space where it is rarely used, and improving the accessibility of information through browsing in the bookstack area. Additionally, time analysis of users' activities was used to analyze students' behavior in the library.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.2
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• pp.209-233
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• 2012

In this study in order to verify the overall information seeking behavior of the Web-based OPAC users, it was analyzed transaction log file for 7 years. Regarding Web-based OPAC information seeking behavior, it was studied from the perspective of information seeking strategy and information seeking failure. In search strategy, it was analyzed search type, search options, Boolean operator, length of search text, number of uses of word, number of use Web-based OPAC, number of use by time, by week day. Also, in search failure, search failure ratio, search failure ratio by search options, search failure ratio by Boolean operator were analyzed. The result of this study is expected to be utilized for OPAC system and service improvement in the future.

• Journal of Korean Library and Information Science Society
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• v.43 no.1
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• pp.143-171
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• 2012

The primary questions addressed by this research are the followings: Have the OPAC interfaces of children's libraries been designed user-friendly; What difficulties have OPAC searchers experienced in using OPACs; How do they perceive the system after searching it; Through the answers of those questions the problems of OPACs for children as searching tools have been grasped and recommendations have been suggested in order to improve the OPAC interfaces. An experiment was conducted and 28 children of grades 4 to 6 performed 5 searching tasks. The searching behavior of OPAC searchers has been analyzed thoroughly. The data of their perceptions about the system was collected through a questionnaire after completing the tasks.