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http://dx.doi.org/10.14404/JKSARM.2020.20.3.119

A Study on the Information Use Behavior of Academic Researchers Using Archival Institutions  

Seong, Myeon-seob (명지대학교 기록정보과학전문대학원 기록관리전공)
Rieh, Hae-young (명지대학교 기록정보과학전문대학원 기록관리전공)
Publication Information
Journal of Korean Society of Archives and Records Management / v.20, no.3, 2020 , pp. 119-138 More about this Journal
Abstract
Today's information services in most archival institutions implement the same administrative procedures for general users and academic researchers, leading to issues hindering the latter's research activities. As such, this study presents a direction for the effective provision of information services by investigating and analyzing information sources mainly used by academic researchers, who are one of the major user groups; researchers' use behaviors in archival institutions; and experiences and perceptions on the such institutions' information services. In particular, surveys and interviews were conducted, and 75 questionnaire responses and 8 interview results were analyzed. The results of the analysis were summarized into the researcher's background information, information sources used, behaviors in using archival institutions' services, information service utilization, improvement requirements, and desired services. Through the results' implications, plans for the provision of information services by archival institutions were proposed based on the researchers' needs and preferences.
Keywords
Archival institution; Academic researcher; Information needs; Information use behavior; Archival reference services; User studies;
Citations & Related Records
Times Cited By KSCI : 10  (Citation Analysis)
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