• Title/Summary/Keyword: 이용자 분석

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A Study on the User Experience Factors for The Knowledge and Information Resource System (지식정보자원시스템의 이용자 경험요인에 관한 연구)

  • Chun, Jung Hyun;Lee, Jee Yeon
    • Journal of the Korean Society for information Management
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    • v.37 no.2
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    • pp.353-379
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    • 2020
  • This study developed a user experience factors for the evaluation of knowledge and information resource system from the user experience perspectives, which is emerging as a new analysis standard in the field of information media and information service research. Based on the analysis criteria selected through literature analysis, 'system perception factor' and 'user experience factor' were derived as factors influencing the use of information systems through an experimental study based on the user experience sampling method. As a result, the user experience factors of final knowledge and information resource system includes nine user experience factors, 55 detailed user experience factors, and 138 system perception factors. This study is significant in that the abstract concept 'user experience' was derived and presented as a practical, concrete, measurable factor through experiments. The derived user experience factors should serve as a basis for measuring user experience perceived by users of the knowledge and information resource system.

A Study on Customer's Satisfaction and Economic Valuation Model of Information Analysis Report (정보분석 보고서의 이용자 만족도 및 경제적 가치평가 측정에 관한 연구)

  • Jeong, Yion-Il;Moon, Yeong-Ho;Bae, Sang-Jin;Kim, Yoon-Jong
    • Journal of Information Management
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    • v.36 no.3
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    • pp.167-182
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    • 2005
  • This study is to provide the customer's satisfaction and the economic evaluation model for the KISTI S&T Informaion Analysis Report with the results of the survey. Recently the important issue for the informaion analysis service is make policies that reflect the proper demand and satisfaction of customers. In this paper, we explain how the evaluate of information analysis service in the customer's satisfaction and the economic valuation model can be estimated using survey. In such a setting, the customer's satisfaction and the economic evaluation model are important methods for the reflection of monitored information in national scientific and technological policies.

Identifying Daily and Weekly Charging Profiles of Electric Vehicle Users in Korea : An Application of Sequence Analysis and Latent Class Cluster Analysis (전기차 이용자의 일단위 및 주단위 충전 프로파일 유형화 분석 : 순차패턴분석과 잠재계층분석을 중심으로)

  • Jae Hyun Lee;Seo Youn Yoon
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.21 no.6
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    • pp.194-210
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    • 2022
  • The user-centered EV charging infrastructure construction policy the government is aiming for can increase convenience for electric vehicle users and bring new electric vehicle users into the market. This study was conducted to provide an in-depth understanding of the charging behaviors of actual electric vehicle users, which can be used as basic information for the electric vehicle charging infrastructure. Based on charging diary data collected for a week, the charging of electric vehicles was analyzed on a daily and weekly basis, and sequence analysis and latent class analysis were used. As a result, five daily charging profiles and four weekly charging profiles were identified, which are expected to contribute to revitalizing the electric vehicle market by providing key information for decision-making by potential electric vehicle users as well for establishing user-centered charging infrastructure policies in the future.

A Study on Design Criteria for Web-based Library Instruction Program (웹 기반 도서관 이용자교육 프로그램의 설계기준에 관한 연구)

  • Shin, Kyoung-Hun;Choi, Sang-Ki
    • Journal of the Korean Society for information Management
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    • v.21 no.3
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    • pp.161-183
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    • 2004
  • Recently. Web-based library instruction is incomplete in domestic situation. The purpose of this study is to present the design criteria of web-based library instruction programs. This study draws elements of synthetic criteria that are analyzed by evaluation criteria of web site and web-based library instruction, and compares and analyzes web-based library instruction programs.

OPAC user studies (온라인 열람목록의 이용자연구)

  • 사공복희
    • Journal of the Korean Society for information Management
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    • v.15 no.2
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    • pp.89-118
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    • 1998
  • The findings of the CLR-OPAC studies and the major OPAC user studies are analyzed and sythesized. They are described, dividing into three categories: characteristics of users, user instruction, and user interface. Data gathering methods, and their strengths and weaknesses are also discussed.

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A Study on the Current Trends of User Study at the Knowledge Based Information Society (지식기반사회에서 이용자연구의 최신동향)

  • Han, Bock-Hee
    • Journal of the Korean Society for Library and Information Science
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    • v.37 no.4
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    • pp.295-310
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    • 2003
  • This study used content analysis to examine research methods and trends of the user study articles from 1991 to 2003. Analysis measured research subjects, research method, data collection methods, data analysis methods, hypotheses. The average yearly papers in the case of scholarly journal - 2.8 pieces. The year published the largest number of papers is 2001. The order of the number of papers information behavior, user study, user interface, user education, OPAC use. Used research methods are literature search and survey research, data analysis methods are $X^2$, correlation and T-test.

Information Seeking Behavior of the NAVER Users via Query Log Analysis (질의 로그 분석을 통한 네이버 이용자의 검색 형태 연구)

  • Lee, Joon-Ho;Park, So-Yeon;Kwon, Hyuk-Sung
    • Journal of the Korean Society for information Management
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    • v.20 no.2
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    • pp.27-41
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    • 2003
  • Query logs are online records that capture user interactions with information retrieval systems and all the search processes. Query log analysis offers ad advantage of providing reasonable and unobtrusive means of collecting search information from a large number of users. In this paper, query logs of NAVER, a major Korean Internet search service, were analyzed to investigate the information seeking behabior of NAVER users. The query logs were collected over one week from various collecions such as comprehensive search, directory search and web ducument searc. It is expected that this study could contribute to the development and implementation of more effective web search systems and services.

Development Strategy of SaaS Service based on User Behavior Analysis (이용자 행태분석 기반의 SaaS 서비스 발전 전략)

  • Seo, Kwang-Kyu
    • Journal of Digital Convergence
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    • v.10 no.9
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    • pp.73-78
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    • 2012
  • The appearance and evolution of cloud service is potentially one of the major advances in information and communication technology. However, it is necessary to identify and understand the various issues of cloud service, both from the perspectives of the providers and the consumers of it. While a lot of studies such as cloud business model, profit model and technology itself are currently taking place in cloud service considering provider's aspects, there are a few researches dealing with cloud service user's aspects. This paper presents the user behavior analysis focused on SaaS users and discusses the development strategy of SaaS service based on the results of user behavior analysis. In order to analyze the user behavior, we surveyed SaaS users divided into two groups such as present and future user groups. Eventually, we proposed the SaaS prospects, development strategy and policy issues based on user behavior analysis.

A Study on the Characteristics and Differences of User Groups on Library Catalogs (도서관목록 이용자의 집단별 특성과 차이에 관한 연구)

  • Rho, Jee-Hyun
    • Journal of Korean Library and Information Science Society
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    • v.44 no.4
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    • pp.421-442
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    • 2013
  • The importance of users on library catalogs cannot be overemphasized. However little is verified about how well the users' needs have been met. The purpose of this research is to explore the characteristics and differences between user groups on library catalogs, and to draw implications for follow-up research. To the end, this research classified the users into four groups: elementary students, middle and high school students, college students, and the general public. Investigated are unique features and differences in searching behavior on library catalogs between the four groups. The data was collected through a survey with 544 users, and analyzed for both frequency test and Chi-square test. The major research results shows that there were statistically meaningful differences between the four groups. Also discussed are several suggestions for more in-depth research.

SaaS Service Perspective based on User Behavior Analysis (이용자 행태분석 기반의 SaaS 서비스)

  • Seo, Gwang-Gyu;Choe, Han-Byeol;Kim, Byeong-Mu;Song, Gi-Jeong
    • Proceedings of the Safety Management and Science Conference
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    • 2011.11a
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    • pp.481-489
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    • 2011
  • 디지털 기술의 급속한 발전으로 시간과 공간의 제약이 없는 인프라 환경이 구현되면서 더욱 더 유연하고 빠른 적응성에 대한 요구가 정치, 경제, 문화 전반에 확산됨에 따라 IT 기술을 통해서 이러한 요구를 충족시킬 수 있는 서비스로 대두되고 있는 것이 바로 클라우드 서비스이다. 이러한 클라우드 서비스 시대의 개막은 관련 기업뿐만 아니라 공공기관, 개인에 이르기까지 모든 영역의 서비스 이용자들의 삶에도 큰 변화를 가져올 것이다. 그러나 클라우드 서비스에 대한 기존의 논의는 주로 사업자의 입장에서 클라우드 비즈니스 모델의 발굴, 수익 모델의 발굴, 클라우드 기술 발전에 따른 전망 등에 초점을 맞추어져 왔다. 따라서 정작 클라우드 서비스 이용자는 상대적으로 낮은 관심을 받아온 것이 사실이다. 이는 새로운 기술에 비즈니스 모델이 등장하면 반복되던 현상이 클라우드 서비스 분야에서도 반복되고 있는 것으로도 볼 수 있다. 본 논문에서는 클라우드 서비스중 SaaS 서비스의 이용자 측면에서 서비스 이용행태를 분석하고 이를 기반으로 향후 SaaS 서비스의 전망에 대하여 논의하고자 한다. 이를 위해 SaaS 서비스 이용자를 현재 서비스를 이용하고 있는 이용자군과 현재에는 SaaS 서비스를 이용하지는 않지만 향후에는 서비스를 이용할 의도를 가지고 있는 잠재이용자군로 구분하여 설문조사를 수행한 설문결과를 토대로 이용자의 이용행태를 분석하고 향후 SaaS 서비스 전망을 기술하기로 한다.

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