• Title/Summary/Keyword: 이용자 경험

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Instagram User's Contingent Self-Esteem and Depression: A Mediating Role of Upward Social Comparison (인스타그램 이용자의 조건부 자아존중감이 우울 경험에 미치는 영향: 인스타그램 내 상향 비교의 매개효과를 중심으로)

  • Cho, Seong-Yun;Noh, Hwan-Ho;Lee, Byung-Kwan;Rim, Hye Bin
    • Science of Emotion and Sensibility
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    • v.23 no.3
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    • pp.91-102
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    • 2020
  • Contingent self-esteem can be maintained by meeting the standards of social or introjected values. This study investigated whether social media-related contingent self-esteem was associated with depression in Instagram users; in a sample of 319 Instagram users, we examined the effect of contingent self-esteem on depression and the mediating effect of upward social comparison on this theorized relationship. The study findings indicated that higher contingent self-esteem predicted higher levels of depression for a week in Instagram users, which could be explained by the upward social comparisons made on this application, and showed that Instagram users with higher contingent self-esteem tended to compare themselves with other users they considered superior, thereby increasing their depression. This study provided evidence for the mechanism underlying the association between using social media and psychological well-being and indicated the vulnerability of contingent self-esteem within the social media context. Other implications and future research directions were also discussed.

Understanding Privacy Infringement Experiences in Courier Services and its Influence on User Psychology and Protective Action From Attitude Theory Perspective (택배 서비스 이용자의 프라이버시 침해 경험이 심리와 행동에 미치는 영향에 대한 이해: 태도이론 측면)

  • Se Hun Lim;Dan J. Kim;Hyeonmi Yoo
    • Information Systems Review
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    • v.25 no.3
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    • pp.99-120
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    • 2023
  • Courier services users' experience of violating privacy affects psychology and behavior of protecting personal privacy. Depending on what privacy infringement experience (PIE) of courier services users, learning about perceived privacy infringement incidents is made, recognition is formed, affection is formed, and behavior is appeared. This paradigm of changing in privacy psychologies of courier services users has an important impact on predicting responses of privacy protective action (PPA). In this study, a theoretical research framework are developed to explain the privacy protective action (PPA) of courier services users by applying attitude theory. Based on this framework, the relationships among past privacy infringement experience (PIE), perceived privacy risk (PPR), privacy concerns (i.e., concerns in unlicensed secondary use (CIUSU), concerns in information error (CIE), concerns in improper access (CIA), and concern in information collection (CIC), and privacy protective action (PPA) are analyzed. In this study, the proposed research model was surveyed by people with experience in using courier services and was analyzed for finding relationships among research variables using structured an equation modeling software, SMART-PLS. The empirical results show the causal relationships among PIE, PPR, privacy concerns (CIUSU, CIE, CIA, and CIC), and PPA. The results of this study provide useful theoretical implications for privacy management research in courier services, and practical implications for the development of courier services business model.

Accessibility Improvement for Disabled Use of Public Library Website (장애인 이용자를 위한 공공도서관 웹사이트의 접근성 확장에 관한 연구)

  • Lee, Won-Kyung;Seo, Eun-Gyoung
    • Proceedings of the Korean Society for Information Management Conference
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    • 2012.08a
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    • pp.33-36
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    • 2012
  • 인터넷 발달로 인한 정보격차는 장애인들의 문화지체현상을 가속화 시키고 있다. 이에 웹사이트의 원스톱 서비스에 있어 경험에 기초한 디자인과 보편적 디자인을 기반으로 접근성을 확장해 나가야 할 것이다. 본 연구에서는 문헌을 통해 장애인을 위한 접근성 필수항목 7가지, 즉 콘텐츠구성, 키보드접근, 마우스접근, 이미지처리, 텍스트처리, 색, 코드를 선정하고 이를 근거로 장애인 자료실이 있는 공공도서관과 그렇지 못한 공공도서관, 해외 공공도서관의 웹사이트를 대상으로 평가하였다. 이를 토대로 접근성 확장을 위해 메인페이지 개선, 사용자 경험을 기초한 콘텐츠 구성, 콘텐츠의 접근성, 의미 있는 마크업, 이용자를 위한 맞춤형 콘텐츠, 제작 권장사항 등을 제안하였다. 앞으로 장애인을 포함한 모든 이용자를 위한 웹 접근성 지침은 경험적 데이터와 보편적 디자인에서 이루어져야 할 것이다.

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Web Interface Design Considering Users With Low Product Understanding (제품이해도가 낮은 이용자를 고려한 웹 인터페이스 설계)

  • Choi, Hyo Hyun;Kim, Hyung-Gyu
    • Proceedings of the Korean Society of Computer Information Conference
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    • 2017.07a
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    • pp.45-46
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    • 2017
  • 본 논문에서는 쇼핑몰과 같은 사이트에서의 제품이해도가 낮은 이용자를 고려한 웹 인터페이스 설계를 제안한다. 기존의 쇼핑몰의 웹 인터페이스는 제품의 설명은 적고, 특장점을 내세우는 판매 위주의 인터페이스인 것에 반해, 제안하고 있는 설계는 제품자체에 대한 설명을 사용자 경험(UX) 설계에 따라 배치하여 이용자에게 제품에 대한 경험을 제공하는 점을 차별성으로 한다. 그리고 이러한 설계를 바탕으로 CSS와 자바스크립트를 활용하여 반응형 웹 사이트를 구축하였다.

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Collaborative Recommendation for Songs Based on Co-Occurrence Analysis Method (동시출현정보분석을 이용한 음원 협력추천 서비스에 대한 연구)

  • Choi, Sanghee
    • Proceedings of the Korean Society for Information Management Conference
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    • 2013.08a
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    • pp.129-132
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    • 2013
  • 협력추천은 이용자가 가지고 있던 지식과 경험 또는 정보를 활용하는데 사용하였던 지식을 토대로 다른 이용자들이 효율적으로 정보를 획득할 수 있도록 지원하는 것을 목적으로 하는 서비스이다. 이 연구에서는 음원 서비스의 기존 이용자들이 구축해놓은 공개앨범에 나타난 정보를 분석하는 과정에 동시인용분석기법을 적용하여 음원을 찾고자 하는 이용자들에게 선호할 만한 음악을 추천해주는 방안을 제시하였다. 동시출현한 정보를 기반으로 구축된 가수 네트워크에서는 연관 가수 집단이 폭 넓게 표현될 수 있었고, 동시출현한 빈도가 높은 상위 곡은 이용자에게 직접적으로 유사정보를 추천하는 방안으로 활용될 수 있는 것으로 나타났다.

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The Mediation Effect of the Users' Perception of Librarians' Specialty: On the Influence of Public Library Activity on Public Library Perception (공공도서관 이용자가 인식하는 사서 전문성의 매개효과 연구: 도서관 활동 경험이 도서관 인식에 미치는 영향에서)

  • Kim, Chohae;Kim, Giyeong
    • Journal of the Korean Society for information Management
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    • v.38 no.4
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    • pp.83-112
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    • 2021
  • This study aims to examine how the specialty of librarians links between users' library experience and their resulting perception of the library in public libraries. After reviewing theoretical background studies, a questionnaire survey was conducted at six public libraries in Seoul and Gyeonggi Province. The analysis of the survey results showed that the perception of librarians' specialty had a mediation effect on the relationship between cultural, educational activity and library perception. However, information activity was not linked by the perception of librarians' specialty and only directly influenced on the library perception. Accordingly, the result raised a question of a discrepancy between the areas where the users gain the value of the library and where the librarians' specialty is perceived and some implications were suggested. This research is meaningful in integrating the users' library experience, librarians' specialty, and the library performance by external point of view on the specialty, traditionally regarded as an internal characteristic of the librarianship.

The Need for Information Literacy Instruction for Public Library Internet Service Users (공공도서관의 인터넷서비스 이용자를 위한 정보이용능력 지도의 필요성에 관한 연구)

  • Chang, Yun-Keum
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.16 no.1
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    • pp.27-43
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    • 2005
  • This research is a study designed to identify the needs for information literacy instruction for the U.S. public library Internet service users. The levels and needs of Internet service users as well as the development and effectiveness of the Internet services at the U.S. public libraries were investigated. The survey was administered to the Internet service users at four public libraries in the upper Midwest region of the U.S.A total of 386 surveys were collected and analyzed. The result showed that as the years of Internet use experience and the level of expertise increases, user satisfaction decreases. However, the users who had taken any Internet class showed more satisfaction than who had not. This research offers a new direction and need for information literacy instruction for public library Internet service users.

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The Stigma in the Process of Using Social Services - Focusing on Users of Social Welfare Centers in Permanent Rental Apartment Areas - (사회서비스 이용과정에서의 스티그마 인식 - 영구임대아파트지역의 사회복지관 이용자를 중심으로 -)

  • Choi, Jong Hyug;Yu, Young Ju;Park, Dong Jin
    • Korean Journal of Social Welfare Studies
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    • v.44 no.2
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    • pp.231-264
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    • 2013
  • The purpose of this study is to find out how local residents using social welfare services in permanent rental apartment areas experience stigma, and how they perceive it. Data collection was carried out for 10 months from May 2012 to February 2013. Interviews were conducted with 13 users who are using or have the experience of using services in social welfare centers, and 12 hands-on workers of the institutions; the results were then analyzed using the modified grounded theory. The results of analysis are as follows. First, a considerable number of people living in permanent rental apartment areas experience stigma while experiencing impoverishment; and they also feel stigma in the formularization process to become recipients. Second, users experience stigma in the process of using social welfare center services located in permanent rental apartment areas after becoming recipients as well. Third, in cases where permanent rental apartment areas are located in the immediate neighborhood of general residence areas, residents living inside and outside the areas were found to give stigma to the residents of permanent rental apartment areas. This study has significance in that it provides an in-depth clarification of the reality of stigma experienced by users of social welfare center services in permanent rental apartment areas through qualitative research

A Study on the Effects of Dissatisfaction of the Users of Internet Shopping Malls on Shopping Attitude And Shopping Propensity in China - Focused on the Moderating Effect of Economy Benefit - (중국인터넷쇼핑몰 이용자불만이 쇼핑태도와 쇼핑성향에 미치는 영향에 관한 연구 - 경제적 효익 조절효과 중심으로-)

  • Jeun, Sang-Taek;Park, Byung-Ki
    • Management & Information Systems Review
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    • v.37 no.2
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    • pp.23-42
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    • 2018
  • As the development of the Internet in China has led to the active shopping of the internet, the number of Chinese internet users and online shopping malls is increasing rapidly. Chinese internet shopping malls are experiencing satisfaction and discontent with their websites. Research has focused on the satisfaction of customers using internet shopping malls and internet shopping malls reported complaints to users as complaints about products and websites. The study looked at seven area Chinese internet users (Beijing, Harbin, Shenyang, Ganssu, Xian, Shanghai and Henan). The effect of product complaints and site complaints on shopping attitudes and behaviors of internet shopping users was studied, and economic benefits were studied as a control variable. As a result, There was no effect on controlling the economic benefits of the complaint against the product, but the controlling the economic benefits of the complaint on the site was effect. About 83 percent of those surveyed were in their 20s and 30s who had experience shopping online and in internet. And It is intended to present theoretical reviews and guidelines for Korean internet shopping malls operating here, as they plan to expand to China by analyzing their internet shopping mall users.

A Case Study on the Meaning of Performance of the Elderly Suicide Prevention Service (노인자살 예방서비스 성과의 의미에 관한 사례연구)

  • Lee, Hyuna;Lee, Junwoo
    • 한국노년학
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    • v.36 no.3
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    • pp.649-671
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    • 2016
  • The purpose of this study was to identify the meaning of performance experienced in the process of practicing at the elderly suicide prevention center. Therefore, the actual results perceived from the subjective viewpoints of the chiefs, staff and service users from the public institutions, which offer the elderly suicide prevention services were examined. The results classified the service provider's view, service users view and multi-dimensional view. The research method is a case study of qualitative research method. The results of the study found that the analysis commonly perceived from the perspectives of both the chiefs and staff from the public institutions offering elderly suicide prevention service were 'the perception of structural obstacles during the process of practicing the services and focused on the achievement of experiencing changes in the service users and the community'. On the other hand, the analysis from the perspective of the service users turned out to be 'focusing on changes in the users'internal perception according to service experiences'. The meaning and essence of the analytical results perceived from each perspective are summarized as follows. First, the analytical results perceived of the chiefs of public institutions offering elderly suicide prevention service were 'the process in which the identification of the institution is rediscovered through the service'. Second, the analytical results perceived by the staff from the institution were 'being acknowledged in the community and organization while experiencing changes in the service users in the process of struggling to survive in such community and organization'. Third, the analytical results perceived by the service users were 'holding on to the lifeline at the edge of a precipice'. Based on the results, political and practical implications of elderly suicide prevention service were discussed.