• Journal of the Korean Society for Library and Information Science
• /
• v.36 no.1
• /
• pp.25-40
• /
• 2002

With the perspective of information management, on-going monitoring of the specified service function is one of the major activities and even critical process. The research consisted of three empirical research questions such as, the current usage and overall user-satisfaction, the quality of the R&D information content and the service, and the problems which have been observed by the actual user group of National Digital Science Library (NDSL). The results of the investigation provided several guidelines that can be utilized for the improvements of the R&D information user service as well as some recommendations for overall optimal administration.

• Journal of the Korean Society for Library and Information Science
• /
• v.44 no.2
• /
• pp.157-176
• /
• 2010

The purpose of this study is to analyze information needs and information usage of academic information users. This study aims to identify more specific information needs through an analysis of the gap between undergraduate and graduate users. Interviews with 20 users of K and S University were conducted for this study. As the result of this study, we found that the information needs from undergraduate and graduate users are different. The undergraduate users were less satisfied (30%) with information results than the graduate (90%) users and types of their needed information were more diversified. Additionally, the study suggests that information services for undergraduate users should be developed more seriously because their information satisfaction was considerably lower even though they actively utilize information.

• Journal of Digital Convergence
• /
• v.12 no.11
• /
• pp.541-548
• /
• 2014

This study aims to examine how mobile instant messenger (MIM) usage pattern and MIM intensity influence MIM users' social capital. Total 253 MIM users in their 20's and 30's participated an online survey. Results showed that MIM frequency and network size affected bonding social capital. Meanwhile, MIM intensity was the only variable that influenced users' bridging social capital. Overall, the strength of strong ties in mobile media use was confirmed again. It was also confirmed that measuring the qualitative level of emotional attachment to the MIM (MIM intensity) was more important than gauging mere usage pattern when evaluating social capital enhancement through mobile media use.

• Journal of Korean Society of Archives and Records Management
• /
• v.20 no.3
• /
• pp.119-138
• /
• 2020

Today's information services in most archival institutions implement the same administrative procedures for general users and academic researchers, leading to issues hindering the latter's research activities. As such, this study presents a direction for the effective provision of information services by investigating and analyzing information sources mainly used by academic researchers, who are one of the major user groups; researchers' use behaviors in archival institutions; and experiences and perceptions on the such institutions' information services. In particular, surveys and interviews were conducted, and 75 questionnaire responses and 8 interview results were analyzed. The results of the analysis were summarized into the researcher's background information, information sources used, behaviors in using archival institutions' services, information service utilization, improvement requirements, and desired services. Through the results' implications, plans for the provision of information services by archival institutions were proposed based on the researchers' needs and preferences.

• Journal of Korean Library and Information Science Society
• /
• v.35 no.1
• /
• pp.1-17
• /
• 2004

Most web portals provide a web directory service which selects and classifies web sites according to their subject matter. In order to investigate the directory access behavior of general Korean web users, this study analyzes directory access logs of NAVER, a major Korean web search engine. This study suggests a methodology to classify the total sessions into six different session types. This study also discusses directory access behaviors of the NAVER users by examining the distribution of sessions according to session types, the lengths of navigation within a session, and the most frequently visited categories. It is expected that this study could contribute to the development of more effective web directory services.

• Journal of Information Management
• /
• v.32 no.2
• /
• pp.1-25
• /
• 2001

The purpose of this study Is to analyze and describe the characteristics of the information needs and information seeking behavior of ST information users of the KISTI. Questionnaires were distributed to the ST information users in the academic, industrial, and scientific sectors via mail. The role of the KISTI as the specialized information source and intermediary for other institutional information sources as well as individual users and the need for improving the strategies for customer-based services and collection development were evaluated. Major findings include the need for a more comprehensive effort to collect, preserve, and communicate the ST information resources. the need for much broader collection of journals and conference proceedings to provide the documents "on demand" for users, and the need to improve DDS in general.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.25 no.4
• /
• pp.187-207
• /
• 2014

Public library user studies are required for better services and circulation records can be used as specific library data to identify common user patterns of the libraries. This study examined 754,198 of circulation data set - number of users, frequencies of circulation, volume of time of circulation and etc. The results of this study indicate the possibility of using circulation data to analyze the usage patterns in public libraries and to provide major types of users, collections, time of circulation, and common library user behaviors for better public library services.

• Journal of the Korean Society for Library and Information Science
• /
• v.44 no.1
• /
• pp.101-115
• /
• 2010

The main difference between web searching and traditional searching is that the web provides and supports multimedia searching. This study aims to investigate the multimedia searching behavior of users of NAVER, a major Korean search portal. In conducting this study, the query logs and click logs of a unified search service were analyzed. The results of this study show that among the multimedia queries submitted by users, audio searches are the dominant media type, followed similarly by video and image searches. On the other hand, among the multimedia documents clicked on, video is the most popular collection type followed by image and audio collections. Entertainment is the most popular topic in both multimedia queries and clicks. The results of this study can be implemented for the portal's development of multimedia content and searching algorithms.

• Proceedings of the Korean Society of Broadcast Engineers Conference
• /
• 2013.06a
• /
• pp.394-397
• /
• 2013

본 연구는 N스크린 서비스의 이용행태(교차이용, 개인별 단말기 보유량, N스크린 이용을 위한 지불금액, N스크린 이용시간), 콘텐츠 특성(채널의 다양성, VOD의 다양성), 기능적 요인(시스템품질, 인터페이스, 결제시스템), 비용에 대한 이용자의 인식이 이용만족도와 지속이용의사에 미치는 영향을 살펴보았다. N스크린 유료 경험이 있는 이용자를 대상으로 (N=498), 웹을 통한 설문조사를 한 결과, 이용만족도에 가장 큰 영향을 미치는 요인은 기능적 요인 중 인터페이스로 나타났으며, 결제시스템, VOD의 다양성, 채널의 다양성, 비용 순으로 유의하게 나타났다. 본 연구는 이용자 차원에서 서비스 만족에 영향을 주는 요인들을 밝혀냄으로써, N스크린과 스마트TV의 활성화를 위한 기초 자료를 제공하는 데 의의가 있다.

• Proceedings of the Korean Society for Information Management Conference
• /
• 2006.08a
• /
• pp.5-10
• /
• 2006

정보이용자연구는 정보추구자들이 중심이 되는 이용자 중심으로 패러다임 전환이 이루어졌고 연구과정에 보다 관심을 가지게 되었으며, 정보추구자의 특성과 요구를 알기 위한 많은 시도가 이루어지고 있으며, 개인적인 정보제공자와 더 많은 시간을 보내고 있음을 알 수 있다. 이러한 시도와 노력을 통하여 개발되는 정보이용행태 모형은 이용자를 이해하고 기술하는 깊이가 심화되는 현상을 나타내고 있다. 정보이용자연구는 도서관업무 및 정보서비스의 모든 분야에 걸쳐 이해의 기초가 되는 영역으로, 연구결과 및 지금까지 도출된 많은 모형들이 상황에 맞게 정보 서비스, 정보시스템, 도서관 정책결정 및 경영 등의 영역에서 고려되고 적용되고 있다.