DOI QR코드

DOI QR Code

A Study on Public Libraries' User Behaviors Based upon Circulation Data in Gangseo and Yangcheon Region

대출기록을 통해 본 공공도서관 이용자 연구 - 강서·양천지역을 중심으로 -

  • 허선 (이화여자대학교 일반대학원 문헌정보학전공, 강서도서관) ;
  • 정연경 (이화여자대학교 사회과학대학 문헌정보학전공)
  • Received : 2014.11.16
  • Accepted : 2014.12.14
  • Published : 2014.12.30

Abstract

Public library user studies are required for better services and circulation records can be used as specific library data to identify common user patterns of the libraries. This study examined 754,198 of circulation data set - number of users, frequencies of circulation, volume of time of circulation and etc. The results of this study indicate the possibility of using circulation data to analyze the usage patterns in public libraries and to provide major types of users, collections, time of circulation, and common library user behaviors for better public library services.

대출기록은 공공도서관에 축적되는 다양한 이용데이터로 이용 행태 분석을 통해 도서관서비스 개선에 적극 반영할 수 있다. 본 연구는 강서 양천지역 공공도서관 2개관의 대출기록 754,198건을 대상으로 대출이용자 및 대출 횟수, 대출자료, 대출시간 및 대출요일 분석을 실시하였다. 분석을 통해 두 도서관의 주된 이용자 계층, 도서관 방문 횟수, 주로 이용되는 자료의 주제, 주로 이용되는 시간을 확인할 수 있었고, 근접하였지만 환경이 서로 다른 두 도서관의 유사한 이용행태를 밝혀냄으로써 대출기록의 활용방안을 제시하였다.

Keywords

References

  1. 박성재. 2011. 문헌정보학 분야에서의 지리정보시스템의 활용. 정보관리학회지, 28(3): 163-178.(Park, Sungjae. 2011. "Applications of Geographic Information Systems in LIS." Journal of Korean Society for Information Management, 28(3): 163-178.) https://doi.org/10.3743/KOSIM.2011.28.3.163
  2. 박영애, 이재윤. 2010. 대출 및 상호대차 통계를 활용한 작은도서관 장서 평가에 대한 실험적 연구. 한국문헌정보학회지, 44(2): 333-356.(Park, Young-Ae and Jae Yun Lee. 2010. "An Experimental Study on Small Library Collection Evaluation Utilizing Circulation Statistics and Interlibrary Loan Data." Journal of the Korean Society for Library and Information Science, 44(2): 333-356.) https://doi.org/10.4275/KSLIS.2010.44.2.333
  3. 유경종, 박일종. 2007. 대학도서관 이용조사를 통한 경영개선 연구: C 대학도서관 이용자의 대출기록 분석을 중심으로. 정보관리학회지, 24(3): 93-117.(Yoo, Kyeong-Jong and Il-Jong Park. 2007. "A Management Improvement Study by the Use Survey of an Academic Library - Focused on the Analysis of Circulation Records of the C-Academic Library Users." Journal of Korean Society for Information Management, 24(3): 93-117.) https://doi.org/10.3743/KOSIM.2007.24.3.093
  4. 유경종, 박일종. 2008. 이용조사를 통한 공공도서관 수서정책에 관한 연구: H도서관 이용자의 2007년 대출기록을 중심으로. 한국문헌정보학회지, 42(2): 371-392.(Yoo, Kyeong-Jong and Il-Jong Park. 2008. "An Acquisition Policy Study by the Use Survey of a Public library: Focused on the Analysis of Circulation Records of the H-public Library Users in 2007." Journal of the Korean Society for Library and Information Science, 42(2): 371-392.)
  5. 윤희윤, 김일영. 2011. 이용계수를 적용한 공공도서관 소설장서 평가. 정보관리연구, 42(4): 175-194.(Yoon, Hee-Yoon and Il-Young Kim. "Evaluation of the Fiction Collection of Public Libraries Based on Use Factor." Journal of Information Management, 42(4): 175-194.) https://doi.org/10.1633/JIM.2011.42.4.175
  6. 정독도서관. 2013. 도서관보, 제27집: 9-19.(Jeongdok Public Library. 2013. Library Report, 27: 9-19.)
  7. Barr, A. and H. S. Sichel. 1991. "A Bivariate Model to Predict Library Circulation." Journal of the American Society for Information Science, 42(8): 546-553. https://doi.org/10.1002/(SICI)1097-4571(199109)42:8<546::AID-ASI2>3.0.CO;2-H
  8. Bonn, G. S. 1974. "Evaluation of the Collection." Library Trends, 22(3): 265-297.
  9. Buckland, M. K. 1975. Book Availability and the Library User. New York: Pergamon Press.
  10. Burrell, Q. L. 1990. "Using the Gamma-Poisson Model to Predict Library Circulations." Journal of the American Society for Information Science, 41(3): 164-170. https://doi.org/10.1002/(SICI)1097-4571(199004)41:3<164::AID-ASI2>3.0.CO;2-K
  11. Chen, C. C. 1976. Applications of Operations Research Models to Libraries: A Case Study of the Use of Monographs in the Francis A. County Library of Medicine, Harvard University. Cambridge, MA: The MIT Press.
  12. Dinkins, D. 2003. "Circulation as Assessment: Collection Development Policies Evaluated in Terms of Circulation at a Small Academic Library." College & Research Libraries, 64(1): 46-53. https://doi.org/10.5860/crl.64.1.46
  13. Fleming-May, R. A. 2008. "Use" in the Literature of Library and Information Science: A Concept Analysis and Typology. Ph. D. diss., The University of Alabama TUSCALOOSA.
  14. Galbi, D. A. 2008. "Book Circulation per US Public Library User since 1856." Public Library Quarterly, 27(4): 351-371. https://doi.org/10.1080/01616840802477144
  15. Goswami, S., A. Mukherjee, M. Kharbanda, A. Gupta, and P. Soni. 2010. "Visualization of Relationships among Library Users Based on Library Circulation Data." DESIDOC Journal of Library & Information Technology, 30(2): 26-39.
  16. Hayes, R. M. 1992. "Measurement of Use and Resulting Access Allocation Decisions." Library & Information Science Research, 14(4): 361-377.
  17. Kent, A. et al. 1979. Use of Library Materials: The University of Pittsburgh study. New York: Marcel Dekker, Inc.
  18. Mills, Terry R. 1981. The University of Illinois Film Center Collection Use Study. CAS Paper. Urbana, IL: University of Illinois.
  19. Minami, T. 2013. "Profiling of Patrons' Interest Areas from Library's Circulation Records: An Approach to Knowledge Management for University Students." In eKNOW 2013, The Fifth International Conference on Information, Process, and Knowledge Management. February 24 - March 1, 2013. France: Nice.
  20. Morse P. M. 1972. "Measures of Library Effectiveness." Library Quarterly, 42(1): 15-30. https://doi.org/10.1086/620002
  21. Morse, P. M. and C. C. Chen. 1975. "Using Circulation Desk Data to Obtain Unbiased Estimates of Book Use." The Library Quarterly, 45(2): 179-194. https://doi.org/10.1086/620371
  22. Nimmer, R. J. 1980. "Circulation and Collection Patterns at the Ohio State University Libraries, 1973-1977." Library Acquisitions: Practice & Theory, 4(1): 61-70. https://doi.org/10.1016/0364-6408(80)90010-1
  23. Ottensmann, J. R. 1995. "Using a Gravity Model to Predict Circulation in a Public Library System." Library & Information Science Research, 17(4): 387-402. https://doi.org/10.1016/0740-8188(95)90032-2
  24. Roberts, N. 1975. "Draft Definitions: Information and Library Needs, Wants, Demand and Users: A Comment." Aslib Proceedings, 27(7): 308-313. https://doi.org/10.1108/eb050518
  25. Trueswell, R. W. 1965. "A Quantitative Measure of User Circulation Requirements and Its Possible Effect on Stack Thinning and Multiple Copy Determination." American Documentation, 16(1): 20-25. https://doi.org/10.1002/asi.5090160106
  26. Wenger, C. B., C. B. Sweet, and H. J. Stiles. 1979. "Monograph Evaluation for Acquisitions in a Large Research Library." Journal of the American Society for Information Science, 30(2): 88-92. https://doi.org/10.1002/asi.4630300205
  27. Zweibel, S. and Lane, Z. B. 2012. "Probing the Effects of Policy Changes by Evaluating Circulation Activity Data at Columbia University Libraries: edited by Rick J. Block." The Serials Librarian, 63(1): 17-27. https://doi.org/10.1080/0361526X.2012.687850
  28. 문화체육관광부 국가도서관통계시스템 [online]. [cited 2014.5.6]. .
  29. 서울시 통계지도 검색서비스 [online]. [cited 2014.11.4]. .
  30. 통계청 KOSIS 국가통계포털 [online]. [cited 2014.5.10]. .

Cited by

  1. 의학도서관의 단행본 장서구성을 위한 이용자 연구: A 의학도서관 대출기록을 중심으로 vol.32, pp.3, 2014, https://doi.org/10.3743/kosim.2015.32.3.261
  2. 빅데이터 로그 기반 도서관 이용자 및 대출 현황 분석 - 국립세종도서관을 중심으로 - vol.49, pp.2, 2018, https://doi.org/10.16981/kliss.49.201806.357
  3. 로직모델 기반 평가 프레임워크를 이용한 공공도서관 어린이 독서 프로그램 성과 측정 연구 vol.35, pp.3, 2014, https://doi.org/10.3743/kosim.2018.35.3.271
  4. 빅데이터 기반 도서관 어린이청소년서비스 현황분석 및 개선방안 - 국립세종도서관을 중심으로 - vol.49, pp.4, 2014, https://doi.org/10.16981/kliss.49.4.201812.295
  5. 공공대출보상권 제도 논의를 위한 공공도서관 대출 통계 분석 vol.50, pp.3, 2014, https://doi.org/10.16981/kliss.50.201909.217
  6. 문화적 특성을 고려한 공공도서관 도서 대출수요 분석 : 대구광역시 시립도서관을 사례로 vol.19, pp.3, 2014, https://doi.org/10.14400/jdc.2021.19.3.055