• Journal of the Korean Society for Aviation and Aeronautics
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• v.31 no.1
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• pp.107-117
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• 2023

본 연구의 목적은 공항 내 혁신시설에 대한 공항이용객의 평가를 통해 혁신적 서비스 양상과 기틀을 파악하는 것이다. 본 연구는 소비행동의 관점에서 공항이용객의 추구 혜택, 지각된 혁신성, 수용 의도, 구조화에 대한 욕구 등 4가지 개념의 이론에 근거하여 수행되었다. 공항의 혁신시설을 이용한 경험이 있는 299명 성인을 대상으로 2022년 7월 5일부터 9일까지 자료를 수집하였다. 수집된 자료는 공항이용객의 추구혜택과 수용의도 간의 관계에서 공항이용객의 지각된 혁신성의 매개효과 및 공항 이용객의 추구혜택과 지각된 혁신성 간의 관계에서 구조화에 대한 욕구의 조절효과를 분석하였다. 연구 결과, 공항이용객의 추구 혜택은 수용 의도에 긍정적 영향을 미치고, 지각된 혁신성은 수용 의도에 긍정적 영향을 미치는 것으로 나타났다. 이러한 결과는 공항 이용객의 욕구에 근거하여 혁신적인 기능을 향상시켜야 함을 시사한다.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2020.11a
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• pp.19-19
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• 2020

페리는 도서지역과 도시를 연결하는 중요한 교통수단이다. 최근에는 섬 관광, 낚시객 등이 늘어나면서 페리터미널을 이용하는 이용객이 증가하고 있다. 그러나 차량과 여객을 함께 탑승하는 페리(차도선)가 접안하는 페리터미널이 이용객 관점에서 이용에 편리한지에 대한 연구는 미비한 실정이다. 이에 본 연구에서는 많은 섬을 연결하는 도서항로가 위치하고 있는 목포지역을 대상으로 심층 설문조사(Audit survey)를 실시하여 페리터미널 이용객의 보행 편리성에 대하여 연구하였다.

• Proceedings of the Korea Contents Association Conference
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• 2015.05a
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• pp.107-108
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• 2015

대전 중앙로역 이용객과 주변 관광지역의 관광객이 증가하고 있다. 대전의 중심상업지구로 문화를 엿볼 수 있는 공간으로 통하는 중앙로역 역사 내 안내시스템의 정보 부족으로 인해 이용객 및 관광객에게 혼란을 야기한다. 낯선 공간에서의 지하 공간에서 지상으로 이동시 혼란은 증가된다. 그러므로 중앙로역 역사 내 안내시스템에 QR코드로 지하에서 지상까지의 정보를 제공하여 길 찾기에 도움을 주어 중앙로역의 이용객을 배려하여 만족도를 향상시킨다.

• Proceedings of the Korea Contents Association Conference
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• 2013.05a
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• pp.89-90
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• 2013

공항서비스 질에 대한 이용객의 인식이 전반적인 공항이용의 매력도와 직결되므로 그 중요성이 점점 커지고 있다. 반면 현 제주국제공항은 활주로의 수용능력도 부족 할 뿐만 아니라 여객 터미널의 수용 능력, 운항 횟수 20만 초과 할 것으로 예상하고 있다. 또한 2011년 11월 11월 NEW7WONDERS에서 7대 자연경관으로 선정됨으로서 세계화, 개방화 그리고 관광객 증가에 따른 항공 수요 증가 추세이다. 공항산업이 빠르게 변화하고 있고 제주지역 발전 속도에 따른 장래 항공수요를 감안하여 제주국제공항의 시설에 대한 기대수준과 만족수준을 측정해야 한다. 따라서 본 연구는 공항의 독특한 서비스 환경에 대한 공항이용객들의 기대 역할 실증연구를 통해 기대와 만족간의 차이분석 연구를 하는데 목적이 있다. 제주국제공항 이용객들을 대상으로 설문조사를 실시하였고 이용객들이 기대하는 공항서비스 품질은 무엇인지를 분석하였다. 향후 공항서비스 품질관리에 관한 개선사항을 제시할 수 있는 기초자료로 활용되고자 한다.

• Korean Journal of Environment and Ecology
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• v.32 no.2
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• pp.231-243
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• 2018

This study was conducted to determine and compare the perceived number of users (PNU) and evaluative standards for each type of visitors to "Healing Field" of Jangseong Pyunbaek Healing Forest (JPHF). Data were collected from 158 samples selected by convenient sampling method from the users of "Healing Field" in JPHF during September 2017. Visitors to "Healing Field" consisted of 49.3% for recreation (VR), 15.3% for healing (VH), and 35.3% for both recreation and healing (VRH). Respondents' average PNU was 23.8 (median: 20.0), and the range of average PNU by visitor type was 21.1-27.8 (median: 20.0). Respondents' PNU showed low correlations with perceived crowding (PC) (r=0.23) and perceived interference of healing experience (PIHE) (r=0.20). There were no differences in the optimal number of users (ONU) of "Healing Field" among the types of visitors. The overall average ONU was 28.9(median: 25.0), and the range of average ONU by types of visitors was 25.4-31.4 (median: 25.0-27.5). The overall maximum acceptable number of users (MANU) was 38.1, and MANU for VR, VH, and VRH was 36.9, 32.0, and 38.0, respectively. Respondents' mean PC was 2.73 (SD: 3.26, 9-point scale) while mean PIHE was 3.26 (SD: 1.77, 9-point scale). The VRH group showed a higher PC and PIHE than the VR group. The group with greater PNU than ONU showed higher PC and PIHE than the other groups. Based on the results, this paper presented some managerial implications, discussed the limitations of the study, and suggested the further studies.

• Korean Journal of Environment and Ecology
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• v.12 no.4
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• pp.389-397
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• 1999

The purpose of this study was to analyze visitors' behavior in Hallyo-Haesang National Park, Korea. To accomplish the purpose, questionnaire survey, using self-developed questions, was employed from August 21 to 23 in 1998. 303 samples for the survey were selected in 4 different zones(Koje, Tongyong, Namhae, and Odongdo) within park boundary. As the results, socioeconomic characteristics, such as gender, education and income level, age, and others, were showed similar trends with results from visitor surveys in other national parks. Most respondents were pointed out unintentional violation due to habit as a major reason of littering. And, majority of respondents didn't know the Clean-up-Time Movement Program in this park. In addition, ecosystem condition, natural landscape, trash problem, safety, and kindness of park rangers were recognized as the major influencing factors that can affect to visitors' recreation experience in this park but existing conditions for each influencing factor were evaluated lower than level of their expectation. Overall level of recreation satisfaction in Hanryohaesang national park were, however, perceived in the affirmative.

• Journal of Korean Society of Forest Science
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• v.83 no.3
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• pp.344-356
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• 1994

The amount and frequency of past experience in forest recreation have been considered as one component of an overall specialization. Past research has shown that more specialized recreationists have differing motives, attitudes, satisfaction levels, environment preferences, and management preferences. The overall purpose in this study was to investigate the effect of specialization on users' attitudes toward environment and park management. 320 Wolaksan visitors were surveyed in the summer of 1993 to collect the data. Specialization, as measured by past experience, frequencies of visitation to any forest recreation areas per year, visitor days per year, and number of visits to Wolaksan, was tested the relationship to the users' levels of environment attitudes and park management perception. Among the specialization variables, past experience was highly correlated with the levels of attitudes toward environment. Experienced recreationists preferred natural environments to settings associated with social activities. Most of respondents perceived the importance of the attributes related to park management. However, they gave low performance scores to the attributes.

• Korean Journal of Environment and Ecology
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• v.32 no.2
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• pp.203-214
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• 2018

This study was conducted to investigate the types, socio-demographic characteristics, use patterns, and visit motivations of visitors to "Jangseong Pyunbaek Healing Forest (JPHF)." Data were collected from 216 samples selected by convenient sampling method using questionnaire survey between October and November 2016. Data obtained from 476 respondents of the same type of survey during the same period were partly used to examine the types of activities of visitors to the study site. The results showed that 77.0 percent of respondents were categorized as "visitor for recreation" (VR: Those who visit JPHF for the purpose of general recreational experiences such as appreciating landscapes, tourism, social interactions rather than better health or healing). On the other hand, only 10.3 percent of respondents were "visitor for healing" (VH: Those who visit JPHF for the purpose of better health or physical and mental healing). VH showed a higher level of visit experiences to JPHF than VR and tended to expect JPHF as "the place to enjoy calm and natural experiences" more than VR did. VH tended to visit JPHF "alone" more, and their group size was also smaller than VR. About 26.8 percent of all respondents were not aware that JPHF was the "healing forest," and VH showed higher awareness of it than VR. About 66.8% of respondents assessed the managerial and operating states of JPHF positively while only 6.2% assessed them negatively. There was no difference in the assessment of managerial and operating states between VR and VH. The visitors of JPHF showed the markedly high use in main forest roads (use rate: 47.4%) and "Healing Field" (use rate: 59.2%) of JPHF. Regarding the visit motivations to JPHF, VH showed higher importance on "quietude," "health," and "tension release" than VR while VR rated higher importance on "social interaction." The paper discussed the managerial implications, findings, limitations and further studies.

• Ecology and Resilient Infrastructure
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• v.7 no.3
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• pp.171-180
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• 2020

With the increase in industrialization and urbanization, scarcity of space for leisure life has become an important issue. Opportunities such as natural scenery and ecological experiences provided by waterfront spaces around streams are fundamental factors in the development of the community and creation of a hydrophilic park. In the past, on-site surveys have been conducted using human resources to quantify the number of river visitors, but the accuracy of the results was not sufficient owing to limitations in expenses, manpower, space, and time. In this study, to overcome this problem, we estimated the number of visitors using the location information related to hydrophilic parks. The study areas were Samrak Ecological Park and Daejeo Ecological Park located downstream of the Nakdong River. We compared and analyzed the pattern of the visitors by using the large communication data and the visiting pattern based on GPS location information. The GPS location information is based on Google Popular Times and Kakao visitor data. When the GPS location data were used, the pattern for weekday and weekend visitors was clearer than when the large communication data were used. Therefore, it is expected to be similar to the result of GPS location information if the number of visitors is extracted under the condition of precision of pCELL size and residence time of 30 minutes or more when using future communication big data. In addition, if revisions such as the Personal Information Protection Act are made to extract more accurate data, by estimating the number of visitors based on GPS data, more accurate indicators of the number of visitors can be derived.

• Korean Journal of Environment and Ecology
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• v.19 no.2
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• pp.144-149
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• 2005

The purpose of this study was to provide basic visitor information for developing effective park management strategies. To accomplish the purpose of this study, a questionnaire survey was carried out in major entry points in Woulaksan National Park. As for the results, socioeconomic characteristics of the visitors parks were similar to the findings of previous studies of national park visitors. Visitors' overall attitudes to national park use were preservation-oriented and significance levels of 18 management- related attributes were perceived as from normal to not serious. Visitors' recreation satisfaction levels with the area was relatively high.