• Journal of the Korean Society for information Management
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• v.40 no.1
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• pp.149-173
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• 2023

This study examines email records management patterns of undergraduate students and their perceptions of university email policy. The research collected data from 317 undergraduate students using a survey based on the five essential elements of email records management: common elements, email creation, email management, email preservation, and perception. Also, an in-depth interview was conducted with 6 undergraduate students, according to the method of university email service: Google, Microsoft, and in-house webmail. As a result, undergraduate students used email as an address book, cloud storage, file storage, and collaboration tool, and they had difficulties in systematically managing the email records according to the records lifecycle. Also, there was a tendency to prefer using an external email platform that can use additional functions to in-house webmail that has limitations in mobile service and preservation of attachments. Thus, this study suggests ways to help undergraduate students manage their email records, including maintaining graduates' email accounts, providing sufficient email storage, and providing email records management training and guidelines for undergraduate students.

• Journal of Korean Society of Archives and Records Management
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• v.19 no.2
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• pp.193-211
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• 2019

With the increasing number of business email, there is a growing need to manage email records. Before the development of email records management measures, this study aimed to investigate the status of email records management in universities and determine employees' perceptions of email records management. Surveys and interviews were conducted with professors, staff, and assistants who use groupware accounts at D University, and their overall perceptions of email records management and the status of email record management, such as email production, deletion, archival, and backup of university members were gathered. A total of 185 people responded to the survey, and 12 of them were interviewed. According to the analysis, the public utilization of email was frequent, and the management of emails, such as backup and retention, was not performed well compared to deletion and storage. In addition, email is still perceived as private, and users recognize the need for email records management, but they still perceive that they are responsible for records management. The results of this study will be useful in setting the policy for email records management of universities and will help provide email record management awareness.

• Proceedings of the Korean Information Science Society Conference
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• 2004.04a
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• pp.580-582
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• 2004

현재 이메일은 인터넷을 통한 통신수단으로서 대부분의 사람들이 사용하고 있다. 그러나 각 사용자가 여러 개의 이메일을 소유하게 될 경우에는 개별적으로 관리해야하는 어려움이 따른다. 본 논문에서는 이메일과 관련된 개인 프록시 서버를 구축하여 이러한 관리의 어려움을 해결하고자 한다. 제안된 이메일 개인 프록시 서버는 사용자가 어떠한 이메일을 선택하던 단일 뷰를 제공하고 나머지는 개인 프록시 서버와 외부 이메일 서버가 담당하게 된다. 실제 구현을 통해 본 논문에서 제안한 이메일 개인 프록시 서버의 유효성을 확인하였다.

• Journal of the Korean Society for information Management
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• v.26 no.1
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• pp.125-145
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• 2009

E-mail became the universal communication means today that is widely used socially. It is being used as an important communication means in a problem about interchange and commerce with foreign countries as well as exchange of opinions within public agency and in relationship with other institution, corporation or organization. Also, in the trend of pointing to digital government, e-mail is becoming the primary means of contacting with the people. However, our country is not recognizing e-mail as official record yet, and is not offering any guideline for managing e-mail. E-mail is one form in electronic record, and needs to be acquired and managed as record given having been used for public service. It is essential to prescribe meta-data elements necessary for acquisition and management. Accordingly, the final purpose of this study is to offer the foundation in the e-mail record management of our country, by suggesting meta-data elements that will need to be secured when acquiring e-mail record.

• The Journal of the Korea Contents Association
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• v.6 no.7
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• pp.50-57
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• 2006

The implementation of cellular phone based applications has been growing very fast because of WIPI which is one of hardware independent platforms. In this paper, we design and implement a system to combine the animation avatar and e-mail service by using WIPI platform, so that the user can symbolize himself/herself by his/her avatar in using the email. Also, as the general email applications have functions to integrate the email and the scheduling, this system has the integrated email & scheduling functionality. At the same time, This system uses SMS service in order to notify scheduled time and it synchronizes the schedule data with Microsoft Outlook on the computer. So, this system extends the existing email applications by supporting the mobility.

• Journal of the Korean Society for information Management
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• v.25 no.4
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• pp.87-113
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• 2008

The purpose of this paper is to develop standardized metadata elements of e-mail records with respect to international standards based on analyzing the Australian Government Email Metadata Standard(AGEMS) elements and Korean Records Management Metadata Standard including e-mail records. To achieve the goal, we investigated and analyzed ISO15489 and ISO 23081 which are the international standard related to records and metadata of records. Second, a case study related to the features of e-mail records produced in public institutions in Korea was performed. Third, we made a comparative study of Australian Government Email Metadata Standard(AGEMS). With the results, we proposed mandatory and optional metadata elements for managing e-mail records. Also, the DTD of proposed metadata elements were developed. The proposed metadata elements of e-mail was applied to e-mails which were produced from a administrative information system of a local government in Korea.

• The Korean Journal of Archival Studies
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• no.15
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• pp.141-183
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• 2007

It is not an overstatement that nowadays electronic mails are communicated more frequently as well as conveniently than phones and facsimiles, not only in routine life hot also in business transactions. Also, it is evident that emails will be used more and more as a communication method between internal and external organizations. If the information transferred and received via emails takes a role of business records, it is no wonder that emails should be uniformly managed as public records. Currently, however, specific policies or guidelines for the management of email records are not available, nor do most of public employees realize that emails are the actual records of the organization. In fact, the three research methods have been used for this study in the purpose of the establishment of email records management scheme. First of all, bibliographic research has been conducted in an effort to describes the definition and types of email records indicated in the guidelines of each nation, as well as the differences from the transitory email messages. Secondly, email management guidelines and policies of public institutions of England, The United States, Australia, and Canada, so-called the advanced countries of the records management, have been analyzed to examine the advanced examples of email management. In order to manage email records effectively, the functional requirements - capture, classification, storage, access, tracking, disposition, and role and responsibility were categorized in this thesis, based on the ISO 15489. As the designs of these foreign guidelines vary one another, common factors of them were extracted to be included in the realm of the seven stages. Lastly, this thesis has analyzed characteristics of the email system within the Electronic Document Management System of existing administrative institutions. Also, it has examined the overall environment of the email records management of public institutions and sought out its improvement. In essence, focused on the crucial factors on email management drawn out from the email management guidelines of foreign nations and the analysis of the policies, this thesis proposes an email records management scheme for Korean public intuitions, as well as an email management model suitable for forthcoming e-government era.

• Proceedings of the KAIS Fall Conference
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• 2010.05a
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• pp.293-295
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• 2010

본 논문은 고객에 대한 정보를 세분화하고 정확히 분석하여 특정한 개인화 정보를 생성하여 자동으로 각 개별 또는 그룹별 고객에게 개인화된 정보를 제공해 줄 수 있는 시스템을 설계하고 구현하고자 한다. 고객의 이메일 오픈율과 마우스 이벤트 정보를 정확히 분석 및 계산하고 그룹화 하여 고객에게 고객의 관심정보 및 관심 컴포넌트를 생성한 후 관심정보와 관심 컴포넌트를 이용하여 개별 또는 그룹별 고객의 관심 정보를 고객이 선호하는 이메일 규격 및 양식에 맞게 에이전트를 통해 자동으로 생성하여 보내주는 개별 고객화 이메일 푸쉬 에이전트 시스템을 개발하고, 고객과의 관계관리를 전자적으로 함이 본 논문의 목적이다.

• Proceedings of the Korea Multimedia Society Conference
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• 2003.11b
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• pp.937-940
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• 2003

본 논문은 고객의 이메일 오픈율과 마우스 이벤트 정보를 분석 및 계산하여 개별 고객에게 고객의 잠재적 관심정보 및 관심 컴포넌트를 생성한 후 관심정보와 관심 컴포넌트를 이용하여 개별 고객의 관심 정보를 고객이 선호하는 정보, 이메일 규격 및 양식에 맞게 에이전트를 통해 자동으로 재구성하여 푸쉬해 주는 고객화 이메일 자동 생성 에이전트 시스템을 설계하고 구현하고자 함이 본 논문의 목적이다.

• Proceedings of the KIEE Conference
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• 2004.07d
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• pp.2592-2594
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• 2004

본 연구에서는 갈수록 늘어나는 이메일 문서의 관리를 효율적으로 하기 위한 방법으로 새로운 메일이 도착했을 때 해당 카테고리를 추천받아 사용자가 직접 최적의 분류를 할 수 있는 이메일 추천 에이전트 시스템을 제안한다. 이메일 문서들의 카테고리별 분류 및 해당 폴더 저장에서 핵심이 될 수 있는 정확한 분류를 위해 동적 임계치를 이용한 베이지안 학습 알고리즘을 적용하였으며, 또한 주요 모듈 부분을 확장성과 재 사용성을 위해 컴포넌트화 하였다.