• Title/Summary/Keyword: 운영만족도

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Analysis of Instruction Satisfaction by Online Class Types - Focusing on the English Class in Elementary - (온라인 수업 운영 방법에 따른 수업만족도 분석 - 초등 영어과 과목을 중심으로 -)

  • Lee, Jaeho;Lee, Seunghoon
    • Journal of Creative Information Culture
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    • v.6 no.3
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    • pp.169-177
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    • 2020
  • In this study, the satisfaction level of the class between 'Content utilization and task performance class' and 'real-time interactive class' was compared and analyzed among the types of online classes conducted in elementary schools. The researchers conducted a study to compare and analyze the satisfaction level of classes in 'Content utilization and task performance class' and 'Real-time interactive class', and the research group selected 98 elementary school students in Hwaseong. As a result of the analysis, the satisfaction level of classes for "real-time interactive classes" was high. The satisfaction level of students' characteristics was analyzed, students who were not good at performing their task and those who were not good at concentrating on their classes were more satisfied with 'content utilization and task performance classes.'

Effects of Opinion Leader Behavior on E-learning Satisfaction: The Mediating Role of Social Intelligen (오피니언 리더의 행위가 온라인 학습에서 콘텐츠 만족도와 운영 만족도에 미치는 영향: 사회적 지능의 매개효과를 중심으로)

  • Seo, Moon-Kyo;Bae, Eun-Gyung
    • The Journal of the Korea Contents Association
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    • v.12 no.5
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    • pp.346-356
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    • 2012
  • The purpose of this study is to examine the effect of opinion leader behavior on E-learning satisfaction on the mediating role of social intelligence. For the study, opinion leader behavior were defined two groups such as information mediated behavior, influence behavior and e-learning satisfaction were defined two groups such as contents satisfaction, operation satisfaction. On the basis of theoretical linkages between the constructs, a conceptual model and hypotheses were established. Data were collected from 153 graduated students by structured questionnaires. Collected data were analyzed by PLS(Partial Least Square) statistics program and findings are as follows. Empirical results indicate that opinion leader behavior has a positive impact on opinion leader's social intelligence, social intelligence has a positive impact on E-learning satisfaction. Opinion leader's social intelligence has partially mediated effect on the relationship between opinion leader behavior and E-learning satisfaction.

An Evaluation of Importance and Performance for the Silver Orchestra Program Using IPA (중요도-만족도 분석(IPA) 기법을 활용한 노인복지관의 실버 오케스트라 프로그램 평가에 대한 연구)

  • Her, Soon-Goo
    • The Journal of the Korea Contents Association
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    • v.20 no.12
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    • pp.287-300
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    • 2020
  • The present study applied the IPA(Importance-Performance Analysis) to derive several practical alternatives for the improvement of Chuncheon Silver Orchestra program using IPA(importance-performance analysis). Most importantly, this work performed a comparative study using sample data collected from two groups of silver member(N=53) and program operator(N=32). A careful literature review leaded to the development of six types of evaluation sectors, including 'connection with the local community', 'budget operation', 'program operation', 'manpower operation', 'public relations strategy' as well as 'environment for program operation'. This work further devised twenty-two evaluation items. The results indicated that silver member group rated 'manpower operation' the highest in their both perceived importance and performance. Program operator group rated 'budget operation' and 'manpower operation' rated the highest in their perceived importance and performance, respectively. The results form IPA matrix analysis provides an important implication that much efforts and interests should be sustainably given from the perspective of the silver member group and the program operator group coupled with four types of IPA quadrant, accordingly.

Effects of Online Game Service Satisfaction and Content Satisfaction on Users' Game Loyalty (온라인게임 운영 서비스와 콘텐츠 만족도가 게임 충성도에 미치는 영향에 대한 연구)

  • Jeong, Eui-Jun;Kim, Min-Chul;Ryu, Seoung-Ho
    • Journal of Korea Game Society
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    • v.12 no.4
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    • pp.33-44
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    • 2012
  • With the development of online game industry, the focal structure of game industry is under the expansion from content production to service management. In line with the trend, game service management and user satisfaction to the service as well have gained their weight in the game industry. However, since previous studies have focused on content production, little was discussed on the game service management. The current study investigated the effects of game service on user satisfaction. In addition, we tested the effects of a user's game service satisfaction on the user's loyalty toward the games with consideration of the user's content satisfaction and the gaming period. Results showed that there is a significant association between service satisfaction and user loyalty in the user's continual use of the games. Specifically, light users showed high loyalty with the increase of service satisfaction as they continue playing the games.

An Exploratory Research of Structural Relationship between Importance, Satisfaction and Recommendation Intention for University Lifelong Education Perceived by Adult Learners (성인학습자의 대학평생교육 운영요인 만족도와 대학평생교육 만족도, 추천의도 간 관계 연구)

  • Ahn, Hyun-Yong
    • The Journal of the Korea Contents Association
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    • v.20 no.7
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    • pp.438-450
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    • 2020
  • This study examined the relationship between demographic characteristics, satisfaction of operating factors in college lifelong education, satisfaction of college lifelong education, and recommendation intention for 1,782 adult learners of college lifelong education (N=1782). As a result of Hypothesis 1, gender and age were found to have a significant effect in all areas of college lifelong education satisfaction (education content, pedagogy, instructor, educational environment, system, support), while education level did not. In addition, the learning time was verified to affect only the educational content, educational environment, and satisfaction with the system and support. As a result of Hypothesis 2, it was found that the satisfaction of the operating factors of the instructor, system, and support had a positive effect on the satisfaction of college lifelong education, and the environmental factors of education had a negative effect. As a result of verification of Hypothesis 3, it was found that the satisfaction of college lifelong education influenced the intention of recommendation. The purpose of this study is to determine the degree of satisfaction with the operational factors of college lifelong education, the satisfaction of college lifelong education, and the intention of recommendation for adult learners of a university that is operating a degree program dedicated to adult learners who are actually practicing the transition to a lifelong education system of university as an innovation in higher education. The relationship verification is expected to provide practical implications for constructing a new college lifelong education model in the future.

A Convergence Study on the Awareness, Interest and Satisfaction of Middle School Students Using Eco-friendly School Lunch: Focused on Gwangju Area (친환경학교급식을 이용한 중학생의 인지도, 관심도 및 운영만족도에 대한 융합적 연구: 광주지역을 중심으로)

  • Kim, Duk-Yin;Park, Kwang-Hyun
    • Journal of the Korea Convergence Society
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    • v.10 no.10
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    • pp.231-240
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    • 2019
  • For the development of school meals, this study was designed to identify the status of middle school students who eat eco-friendly school meals with a view to converging on their awareness, interest, and operational satisfaction. The results of the survey of 468 K middle school students in Gwangju were all based on a significant level of p.Validated at 05. There were achievements in the recognition of students' awareness, interest, and operational satisfaction contributing to the improvement of school meal satisfaction, but there were also limitations in the operation of eco-friendly school meals, such as various family composition and budget expansion, and not the entire school. If the disclosure of data on future results is expanded to the whole, it could be used as a valuable resource for improving school meal satisfaction and developing school meals.

Effect of Visitors' Satisfaction on Internal Satisfaction of Festival Operation Staff - Focused on Cheongju Jikji Festival - (축제 운영요원의 내부만족이 방문객의 축제만족에 미치는 영향 - 청주직지축제를 중심으로 -)

  • Lee, Yk-Su
    • The Journal of the Korea Contents Association
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    • v.9 no.2
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    • pp.373-380
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    • 2009
  • This study is to analyze the Impact of visitor's satisfaction on the operating staff's internal satisfaction of festival. This study purposed to provide the basic data for the marketing and strategic planning for improve of visitor's satisfaction. According to the result of this study, we analyzed that the operating staff's internal satisfaction of festival will affect the visitor's satisfaction including the understanding of local culture, venue's comfort, satisfaction of resting place, convenience of information facilities.

A Study on the Perception of Small Library Operations in Seoul (서울시 작은도서관 운영에 대한 인식조사 연구)

  • Han, Mun-Seong;Noh, Younghee;Lee, Keun Hwa;Choi, Man-Ho
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.28 no.2
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    • pp.185-217
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    • 2017
  • The purpose of this study was to investigate the status of the operation of small libraries in Seoul and to assess the perception of their importance and satisfaction. For this purpose, 861 small libraries in Seoul were surveyed on the overall operational satisfaction, operational improvement, and the importance of operation. As a result, it was discovered that there is a demand for increased operational support for small libraries, enhanced publicity, improved education and treatment of volunteers, improved quality of the book collection, and continuously improved space and facilities. Furthermore, the public and private libraries should be classified to reflect operational characteristics of the operating entity, rather than implementing the uniform budget support and guidance management.

Drivers' Satisfaction of Protected/Permitted Left Turn(PPLT) Signal Operation (보호/비보호 좌회전 신호운영(PPLT) 만족도 분석)

  • Jang, Tae-Youn;Oh, Do-Hyoung
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.14 no.1
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    • pp.46-56
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    • 2015
  • The purpose of this study is to find out the effectiveness of drivers' satisfaction over protected and permissive left-turn (PPLT) traffic signal operation. A structural equation model was established for analyzing the effectiveness of various drivers' factors (e.g., personal characteristics, driving attitude, expectation to PPLT, etc.) on the PPLT preference based on questionnaire survey. As a result, the analysis is satisfied with the critical values, such as Q value, RMR, GIF, AGIF, and NFI. The study reveals that PPLT preference increases in case of driver who is male with long social carrier related to transportation affaire and long driving experience without traffic accident involvement. Moreover, PPLT preference increases as the expectation of PPLT to improvement of traffic safety, traffic operation, and traffic environment increases. Therefore, it is recommended that the PPLT should be preferentially operated in urban area of less traffic accidents and the promotion of PPLT be actively conducted for positive effectiveness.

Satisfaction of College Students for 4-Year Beauty Convergence Curriculum and methods of operation (4년제 미용융합 교과과정 및 운영방법에 대한 재학생 만족도)

  • Lee, Kyoung-A;Kang, Su-Youn
    • Journal of the Korea Convergence Society
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    • v.8 no.2
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    • pp.227-233
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    • 2017
  • This study aimed to analyze satisfaction of the college students of the beauty-related departments for the curriculum and the operation of the curriculum and find the basic directions and improvement measures of the curriculum. As to the research method, the study selected and analyzed 156 pieces of survey sheets after conducting a survey by randomly extracting the samples of the students who are majoring in the beauty-related departments of 4-year universities in the Jeonnam area. According to the research, the students of the beauty-related departments had strong pride and were highly satisfied with the practical curriculum. They were highly satisfied with the teaching capacity of the professors but less satisfied with the practical training equipment in terms of the department operation method. It is expected to improve the learning environment of the beauty-related department through this research and continue to study the measures to improve satisfaction of the college students of the beauty-related departments for the curriculum and the operation methods of the curriculum.