• Journal of Digital Convergence
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• v.18 no.2
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• pp.351-360
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• 2020

This study was designed to develop an online education program of elderly care service for the senior caregivers. Online survey was conducted senior caregivers who attended K cyber university from November 28, to December 15, 2019. Data were analyzed using chi-square, ANOVA and post test by scheffe method. The results showed that needs of the online education program for senior caregivers were significantly higher than nursing assistants. Social workers were significantly higher than the nursing assistants in the elderly care service online education demand. In terms of performance, 'understanding and counseling for the elderly' and 'practice of the elderly play program' were social workers, senior caregivers and nursing assistants. In conclusion, it is necessary to develop a specialized online education contents for each group according to the necessity of elderly professional care and the demand of online education for elderly care service.

• 한국정보교육학회:학술대회논문집
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• 2006.01a
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• pp.121-126
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• 2006

최근 사이버교육의 필요성이 대두됨에 따라서 초 중등에서는 사이버가정학습체제를 도입하게 되었다. 하지만 사이버가정학습은 학생의 자발성에 기초하여 학습이 이루어지기 때문에 성공적인 운영을 위해서는 학습자의 참여도를 높이는 것이 중요하다. 이에 본 연구에서는 학습자의 참여도와 관련된 변인이 무엇인지를 밝혀보고, 이를 통해 학습자의 참여도를 높이기 위한 방안을 제안해 보았다. 학습자의 참여도와 관련있는 변인은 다음과 같다. 첫째, 학습자 내적변인 중 인지적 성향, 정좌소양수준, 자기주도적학습력, 참여목적, 사이버가정학습에 대한 인식이었다. 둘께, 학습자 외적변인 중 사이버가정학습장, 사교육투자시간, 학급담임의 내용확인도, 이용의 편의성이었다 셋째, 사이버교수활동 중 상호작용성, 과제제시빈도, 학습상담유형, 보상이었다. 넷째, 학부모변인 중 참여인지, 도움도, 내용확인 정도가 참여도에 유의한 영향을 준다고 나타났다. 이상과 같은 결과에 비추어 다음과 같은 방안을 제안해 보았다. 콘텐츠 측면에서 살펴보면, 다양한 양질의 콘텐츠가 제공되어야 한다. 콘텐츠 내에서 학생간이 교류가 이루어질 수 있어야하며, 정보탐색이나 정보교류를 이용한 학습문제나 과제가 제시되어야 한다. 운영상의 측면에서 살펴보면, 온라인과 오프라인의 교류와 협력을 위한 장이 마련되어야 하며, 시스템 환경을 최적화해야한다. 과제물도 일괄 처리할 수 있는 시스템이 요구되며, 가정과 사이버가정학습의 연결을 위한 시스템이 필요하다. 장애처리전담반의 운영도 요구된다. 필요한 기능을 중심으로 한 가벼운 시스템으로 구축해야 하며, 상담시스템의 구축이 필요하다. 법적 제도적 측면에서 살펴보면, 가정, 학교, 지역도서관 등에 사이버가정학습을 할 수 있는 장소가 마련되어야 한다. 학습자의 참여도에 대한 적절한 보상이 필요하다. 사이버가정학습을 학교수업의 일부분으로 인식할 수 있도록 제도적 뒷받침이 요구되며, 학부모 튜터제 도입도 요구된다. 이상과 같은 대안들을 신중히 고려하여 차근차근 준비해 간다면 앞으로의 사이버가정학습은 무한한 발전을 계속해 나갈 수 있을 것이다.

• Journal of Digital Convergence
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• v.10 no.8
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• pp.39-44
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• 2012

The objective of this paper is to provide the conceptual selection framework of SLA metrics to maximize the operation efficiency and satisfaction of IT outsourcing and how to select most efficient auto service call center and system. With these metrics, both customers and service providers can measure service performance of IT outsourcing service. Hence, it is expected to boost operation efficiency and customers' satisfaction. In that sense, this study gives the value to both outsourcing and outsourced companies through suggesting the proper SLA metrics selection framework which provides the standards of service performance measurement and the management of IT outsourcing service in accordance with their business strategy quantitatively and qualitatively. Also we perform a survey for two customers in real business to prove the logicality of this selection framework is working and to find out relationship between SLA practice and customers' satisfaction while they outsource their IT service.

• The Journal of the Korea Contents Association
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• v.20 no.10
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• pp.25-34
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• 2020

Community question and answering service is one of the main sources of information and knowledge in the Web. The quality of information in question and answer documents is determined by the clarity of the question and the relevance of the answers, and the readability of a document is a key factor for evaluating the quality. This study is to measure the quality of documents used in community question and answering service. For this purpose, we compare the frequency of occurrence by vocabulary level used in community documents and measure the readability index of documents by institution of author. To measure the readability index, we used the Dale-Chall formula which is calculated by vocabulary level and sentence length. The results show that the vocabulary used in the answers is more difficult than in the questions and the sentence length is longer. The gap in readability between questions and answers is also found by writing institution. The results of this study can be used as basic data for improving online counseling services.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2018.05a
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• pp.652-654
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• 2018

Recently there are many people who suffer from a mental problem like depression or anxiety caused by the stress of employment or school works. Some mental care agencies serve a campaign for them, but it's less accessible due to the geographic distance. And before taking the service, people should find out what is a better psychological test for them to diagnose the problem. Furthermore, it is inconvenient that keeping the diagnosis which is written in some papers. In his paper, in order to solve these problems, suggests the novel platform that serves psychological tests to users and stores results into database so that involved agencies could contact quickly. The psychological tests BAI, BDI, PHQ-15, and Q-15 were used to verify the reliability and effectiveness of the platform.

• Journal of the Korea Convergence Society
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• v.10 no.8
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• pp.205-215
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• 2019

The purpose of this study aimed to investigate the gender differences in the mediating effects of perceived social support and negative comparison in the relation between social networking sites and depression. For this analysis, 483 samples were collected and conducted by multi-group structural equation model. The findings of this study were as follows: (1) Collective identity was observed both in Facebook and in Internet Cafe activities. (2) Collective identity was positively related to perceived social support, but perceived social support was negatively related to depression. Also, negative comparison was positively related to depression. (3) In terms of gender differences, the Facebook activities were negatively related to depression for male while the internet cafe activities were positively related to depression for female. Lastly, (4) The collective identity was positively related to negative comparison for female.

• The Journal of the Korea Contents Association
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• v.21 no.3
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• pp.653-663
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• 2021

The purpose of this study was to examine the effects of ambivalent sexism and focusing manner on self-concept for middle-aged women, and to verify the factors that can help middle-aged women's positive self-concept. The self-concept scale, the focusing manner scale, and the ambivalent sexism scale were used for this study through the online community targeting middle-aged women aged 35 to 55. As a result of the analysis using SPSS 21.0, it was investigated that there was a significant positive correlation between hostile sexism and benevolent sexism. In addition, It was found out that ambivalent sexism had a significant negative effect on self-concept. It was found out that the high hostile sexism of ambialent sexism led to lowering the self esteem, emotional stability, problem solving stability, interpersonal relationship and interpersonal trust of middle-aged women. Focusing manner had a significant positive effect on self concept, but there were differences for each sub-factor. Express, accept, and keeping one's composure had a significant positive effect, while awareness had a negative effect, and reflecting attitude did not have a significant effect. Finally, limitations of this study were discussed.

• Journal of the Korean Data Analysis Society
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• v.20 no.6
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• pp.3201-3209
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• 2018

The purpose of this study was to explore the factors predicting increased usage hours of smartphone among adolescents. Secondary data was analyzed to be collected from a nationally representative sample of 2017 Korean adolescents. This study sample included 54,601 students in middle or high schools of Korea. The collected data were analyzed SPSS version 23.0 program for frequency, percentage, mean, standard deviation, t-test, ANOVA, Pearson's correlation coefficient and binary logistic regression analysis. In the results, the mean usage hour of smartphone among the adolescents was 28.42 (SD 23.30) per week. Analyses of the differences in usage hours of smartphone according to research variables were found that the groups of lower level of study (F=1361.067, p<.001) and sociality content type (F=761.549, p<.001) spent more time, as compared to the other groups. The logistic analysis showed the predictive factors for increased hour of using smartphone were smartphone usage for sociality (OR: 2.44, 95% CI: 2.26-2.64) and peer group counselor (OR: 1.49, 95% CI: 1.49). Conclusionally, the findings of this study suggests that it needs to understand cause or purpose of smartphone using of adolescent and to cope and educate on the cause.

• Journal of Korea Entertainment Industry Association
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• v.14 no.7
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• pp.161-173
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• 2020

In-depth interview in the field of hospitality industry services was conducted in COVID- 19. Introduction of kiosks for non-face-to-face services using untact technology, reservation, pay systems, self-service, service improvement using room service should be carried out. It is also necessary to implement Instagram, Facebook, YouTube, P-blogs, online broadcasting and live commerce through the establishment of m-channel system through untact marketing sales channels in the hospitality industry now that the product composition to solve the pro -blem of untact marketing is drawing attention due to diversification of online sales channe -ls. Now, the recognition of important elements of service education and a establishment of differentiated system of untact marketing, expansion of untact sale channel, implementation of non-face-to-face counseling service and introduction of pre-booking, telecommuting were recognized as urgent parts. In particular, a service differentiation and importance of human services, which were recognized free of charge, have re-recognized as premium, and quality service aspect of the hospitality industry in untact and the direction to diversify marketing channels are presented.

• Korean journal of communication and information
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• v.61
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• pp.5-27
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• 2013

Media coverage of depression, the mental disorder, is on the high rise following the soaring number of reported celebrity suicide. This study is an exploratory attempt to get a glance on how online news media are portraying depression. The content analysis results indicate that celebrity was the most cited source, outnumbering the others such as non-celebrity patients and experts. More than half of the sample attributed the cause of depression to socio-psychological factors. Medical consultation was the most reported means of treating depression among the sample, while over the half did not suggest any treatment methods at all. Overall, celebrity related news were less likely to talk about the cause and treatment methods. In addition, the more neuro-biological factors were designated as the main cause of depression in the articles, the more chances of treatment method of all kinds were brought up. The frame of human interest dominated a little less than half of the articles examined, and only few reported positive outcome or achievements after coping with depression.