• Information Systems Review
• /
• v.16 no.2
• /
• pp.97-124
• /
• 2014

This study applies the concepts of sociotechnical theory and role theory in order to verify the effects of stress (that is, technostress) created from information and computer technology (ICT) concerning role stress and performance. We suggest diverse perspectives concerning the elements leading to technostress along with the stress-creating process of ICT among organizational members. The following four major hypotheses are proposed: (1) Technostress is positively related to role stress (e.g., conflict and overload of roles), adverse psychological outcomes, and adverse IS use related outcomes, (2) Role conflict is positively related to adverse psychological outcomes and adverse IS use related outcomes, (3) Role overload is positively related to adverse psychological outcomes and adverse IS use related outcomes, and (4) Innovation support will play as a moderator between technostress, roles tress, adverse psychological outcomes and adverse IS use related outcomes. A partial least square (PLS) with data gathered data from ICT users of organizations was used to verify the proposed hypotheses. The results supported our claims excluding the hypothesis associated to the relationship between technostress and role stress. We suggest a theoretical implication based on the verification of technostress related to the current concept of stress experienced by individuals within organizations. We also propose that a practical implication concerning the opposite effect of technostress, can be utilized as a method of reducing role stress, and suggests a diagnostic tool for assessing the degree of technostress within organizations.

• Journal of Korean Academy of Nursing Administration
• /
• v.18 no.1
• /
• pp.5-12
• /
• 2012

목적: 본 연구의 목적은 대학원 또는 RN-BSN과정에 등록하여 학업을 계속하는 간호사들이 학업과 직업, 가정에서 다양한 역할을 수행하면서 발생하는 역할갈등과 역할관련 스트레스의 관련성을 파악하는 것이다. 연구방법: 국내4개 간호대학 RN-BSN과정 또는 대학원에서 수업을 받고 있는 간호사 149명을 대상으로 역할갈등, 역할스트레스를 측정하였다. 수집된 자료는 SPSS WIN 18.0 프로그램을 이용하여 분석하였으며 서술통계, 빈도분석, 상관관계분석과 함께 위계적 다중회귀분석을 이용하였다. 연구결과: 연구대상자의 work-school to family 갈등은 평균 $2.77{\pm}0.93$점, family-school to work 갈등은 $3.27{\pm}0.77$점, family-work to school에 대한 역할갈등은 $3.08{\pm}0.83$점이었다. 역할관련 스트레스는 평균 $5.99{\pm}1.66$점이었으며, 스트레스의 하위영역 중 가정스트레스 $4.77{\pm}2.62$점, 직장스트레스 $6.66{\pm}2.12$점, 학업스트레스 $6.84{\pm}1.87$점이었다. 위계적 다중회귀분석 중에서 직위가 스트레스변인의 2%를 설명하였고, 2단계에서 갈등요인 3변수가 추가 입력되었을 때 스트레스 변인의 23%를 설명하는 것으로 나타났다. 결론: 학업과 근무, 가정으로부터 다양한 역할을 수행하는 간호사는 다양한 역할에서 오는 갈등과 스트레스의 연관성이 확인되었으므로, 이를 근거로 업무만족과 성취를 높일 수 있는 정책이 개발되어야 한다.

• The Journal of the Korea Contents Association
• /
• v.15 no.6
• /
• pp.487-498
• /
• 2015

The main purpose of this study was to examine the relationship among hoteliers' emotional labor like surface acting (SA) and deep acting (DA), job stress such as physical stress (PS) and mental stress (MS), and extra-role behavior (EB). Using data from 264 surveys collected from five-star hotels' employees, the author empirically tested the research model. Main results on applying structural equation analysis are as follows. (1) SA had positive impacts on both PS and JS while DA was negatively significant on only MS. (2) ER was influenced by DA while there was no significance on SA. (3) MS was negatively related to ER, and PS was also significantly effective; however, the estimate of PS indicated a positive correlation unlike theoretical prediction. In conclusion, a discussion about the interesting phenomenon was held based on self-rewarding acts.

• Journal of Digital Convergence
• /
• v.12 no.10
• /
• pp.375-384
• /
• 2014

This study was carried out to investigate the mediating role of parental satisfaction on the relationship between work-mother role conflict and parenting stress of employed mothers. Participants were 515 mothers of children aged 2 to 5 recruited from companies in Gyeonggi Province, Korea. Survey was conducted from February 15 to March 20, 2013. Structural equation modeling was used to examine direct and indirect effects among study variables. As a result, work-mother role conflict and parental satisfaction directly influenced parenting stress. Work-mother role conflict directly influenced parental satisfaction. The indirect effect of work-mother role conflict, with parental satisfaction as a mediator was verified on parenting stress. Therefore, to relieve the parenting stress of employed mothers, diverse programs to improve parental satisfaction need to be utilized along with decreasing work-mother role conflict through the settlement of child care policy.

• Journal of Digital Convergence
• /
• v.18 no.7
• /
• pp.347-355
• /
• 2020

The purpose of this study was to identify the attitude, role perception and nursing stress on life sustaining treatment of nurses. The participants were 160 nurses in G hospital of P city. Data were collected by using self-report questionnaires. The mean score of attitude toward life sustaining treatment was 3.33, role perception was 3.94 and nursing stress was 3.78. Attitude toward life sustaining treatment was significant difference for work unit and nursing stress was significant difference for gender, marital status and work unit. The nursing stress was positively correlated with role perception. The influencing factors of nursing stress were gender, medical ward, intensive care unit and role perception. Therefore, it is necessary to develop education program to reduce nursing stress and research is needed to verify the effectiveness of the program.

• The Journal of the Korea Contents Association
• /
• v.9 no.12
• /
• pp.270-278
• /
• 2009

Most of previous studies on civil servants' stress factors and job satisfaction have been focused on low job satisfaction caused by stress from role relations and human relations. In case of fire officers, however, their stress is expected to be influenced by their unique job characteristics such as risk, urgency, stand-by, and shift. Thus, this study divided fire officers'stress factors into job-related factors (risk, urgency, stand-by, alternation) and role-related factors (role conflict, role ambiguity, role overload), and empirically analyzed how these factors affect their job satisfaction. According to the results of this study, fire officers' job characteristics and their roles in the organization had a significant effect on their job satisfaction. Particularly, among the job-related factors, urgency and stand-by had a positive effect on job satisfaction, and among role-related factors, role conflict and role overload had a negative effect on job satisfaction. In addition, fire officers' stress and job satisfaction were significantly different according to their job (fire fighting, rescue and first aid, fire administration, others), and according to their workplace (fire fighting headquarters, fire station, 119 safety center).

• International Commerce and Information Review
• /
• v.14 no.4
• /
• pp.361-383
• /
• 2012

This study examined the determinants of distributor stress and organizational effectiveness in a global distribution industry. This study suggested distributors' role factors and mindfulness as the key determinants of their stress and organizational effectiveness. Employees' role factors were classified into three factors: role ambiguity, role conflict, and role overload. Organizational effectiveness was classified into three factors: job satisfaction, organizational commitment, and turnover intention. Data were collected from 202 distributors in a global distribution industry. Results indicated that role conflict and role overload were significantly, positively related to distributors' stress, and that role ambiguity and mindfulness were negatively related to their stress. Results also indicated that role ambiguity was negatively related to job satisfaction and organizational commitment, and that role conflict and role overload were positively related to turnover intention. Finally, role overload was positively related to job satisfaction and organizational commitment and mindfulness was positively related to job satisfaction.

• Information Systems Review
• /
• v.19 no.1
• /
• pp.49-74
• /
• 2017

The development of smart devices has affected employees' working environments and their lives. However, using smart devices is causing employees to experience technostress. This study aims to investigate the effects of technostress in using smart devices on usage intention in an organization. Moreover, the study investigates the effect of employees' stress-coping methods on the intention to use smart devices. This study posits familiarity, use innovativeness, role ambiguity, system vulnerability, technological limitation, and ubiquity as the antecedents of technostress. Data collected from 317 users who have experience in using smart devices in organizations are empirically tested against a research model using the PLS graph. Analysis results show that role ambiguity, system vulnerability, and technological limitation significantly influence technostress. Moreover, users take up emotion-focused coping behaviors because of technostress. Emotion-focused coping behaviors affect usage intention in organizations. However, technostress and problem-focused coping behaviors do not directly affect usage intention in organizations.

• Journal of Industrial Convergence
• /
• v.21 no.10
• /
• pp.141-150
• /
• 2023

The purpose of this study is to empirically analyze the impact of role stress (role conflict, role ambiguity, and role overload) on career commitment and turnover intention in small and medium-sized hospital workers in Busan. The subjects of the study were 418 nursing and administrative workers engaged in hospitals and general hospitals in Busan. Frequency analysis, correlation analysis, and regression analysis were conducted for empirical analysis. The results of the study are as follows. First, significant differences in some research variables were identified according to gender, age, educational background, marital status, and working years. Depending on the job type, there were significant differences in all variables such as role conflict, role ambiguity, role overload, career commitment, and turnover intention. Second, role stress was found to have a significant negative effect on career commitment and a significant positive effect on turnover intention. Among the role stress, it was confirmed that the role overload had the strongest influence on career commitment and turnover intention. This study is meaningful in that it analyzed the influence of role stress, including workers in all occupations, including nursing jobs, and empirically revealed the meaning of role stress as an explanatory variable of career commitment and turnover intention.

• Proceedings of the Safety Management and Science Conference
• /
• 2013.11a
• /
• pp.499-503
• /
• 2013

구급의 발전에 있어서 여성구급대원의 역할이 크다. 여성구급대원의 근무환경과 스트레스 경감을 위하여 대화를 통한 소통이 필요할 것이다. 여성이라는 이유만으로 불평등한 근무형태와 남자와 같은 근무조건을 강요한다는 것은 후진국의 형태이다. 경상북도 여성구급대원의 스트레스에 관한 내용은 시간이 지나면 개선이 되고 바뀌어 갈 것이다. 앞으로 여성구급대원의 역할 또한 더 중요해지고 강조되어 질 것으로 생각하고 있는 것으로 조사되었다.