• Title/Summary/Keyword: 업무 만족도

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Perceptional Gap Analysis on Business satisfaction between Dentist and Dental Hygienist (치과의사와 치과위생사의 업무만족에 대한 인식 차이분석)

  • Shim, Youn-Su;Choi, Woo-Yang
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.3
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    • pp.1165-1170
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    • 2011
  • The purpose of the study was to explore the perception of dentist and dental hygienist of Interprofessional cooperation, to identify factors influencing dentist and dental hygienist satisfaction with their cooperation. The data were collected with a questionnaire for this study from 6 April, 2009 to 27 April 2009. Data were analyzed using SPSS(Statistical Package for Social Science) WIN 12.0 Program to determine the perception of dentist and dental hygienist of Interprofessional cooperation and predicting factors on their satisfaction. The result shows that dental hygienist is recognized that degree of depression which is caused by dentist's condemnation and by dental hygienist's condemnation rather than dentist. On the other hands, dentist is recognized that the importance of interprofessional cooperation and mutual trust between dentist and dental hygienist.

An Exploratory Study on the Cognitive Characteristics and Work Satisfaction of Librarians in University Libraries (대학도서관 사서 업무 만족도와 인지적 특성에 대한 탐색적 연구)

  • Kam, Miah;Kim, Giyeong
    • Proceedings of the Korean Society for Information Management Conference
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    • 2012.08a
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    • pp.167-170
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    • 2012
  • 대학도서관 사서의 업무 만족도와 실제 대학도서관 사서 개개인이 가지고 있는 인식과의 연관성을 현 대학도서관 사서와의 비구조화 심층인터뷰를 통해 도출하였으며, 자기효능감, 사회적인지, 전문성 인지의 세 가지 인지적 요소로 파악하여 업무 만족도 전반에 대한 영향을 살펴보았다.

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The Effect of Organizational and Individual Capabilities on Job Satisfaction and Work Performance in Healthcare Institutions (의료기관에서 조직역량과 개인역량이 직무만족 및 업무수행에 미치는 영향)

  • Joung, Hyun Suk;Hong, Kwan Soo;Lee, DonHee
    • Journal of Korea Society of Industrial Information Systems
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    • v.25 no.4
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    • pp.65-81
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    • 2020
  • This study examines the effects of the organizational and individual capabilities on employee' job satisfaction and work performance. The proposed research model and developed hypotheses were tested using structural equations modeling based on data collected from 243 care team members (doctor and nurse) in hospitals with more than 500 beds in South Korea. The results of study confirm the positive effects of organizational capabilities on job satisfaction and work performance, but individual capabilities did not significant effects on job satisfaction. In addition, there is a positive relationship between job satisfaction and work performance. The study provides valuable insights to hospital top management and administrators, institutions, and policy-makers about the importance of developing organizational and individual capabilities.

Depression and Its Related Factors among Dental Hygienists (일부 치과위생사의 우울수준 및 관련요인)

  • Han, Se-Young
    • Proceedings of the KAIS Fall Conference
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    • 2009.12a
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    • pp.764-768
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    • 2009
  • 본 논문은 임상 치과위생사들의 우울수준을 파악하고, 관련요인을 알아보고자 D도시 소재 치과의원에 근무하는 치과위생사 221명을 대상으로 2009년 6월 1일부터 6월 30일까지의 기간 동안 구조화된 자기기입식 설문지를 이용하여 조사하였으며, 주요 결과는 다음과 같다. 1. 조사대상치과위생사의 우울수준은 정상군 79.1%, 경도 우울군 15.4%, 중등도 우울군 4.1%, 중증 우울군 1.4%로 나타났다. 2. 우울수준은 전문대졸 이하 군일수록, 월평균급여가 적을수록, 업무에 대한 만족도가 "만족하지 못하다"는 군일수록, 업무에 대한 적성이 "맞지 않는다"는 군일수록, 직장에서의 상사나 동료 간의 "유대관계가 좋지 않다"는 군일수록, 주관적인 건강상태가 "건강하지 못하다"는 군일수록, 아침식사를 하지 않는 군일수록, 음주를 하는 군일수록, 운동을 규칙적으로 하지 않는 군일수록, 업무요구도가 높을 때, 업무자율성이 낮을 때, 직장 내 상사의 지지도가 낮을 때 우울수준이 유의하게 높았다. 3. 우울수준과 관련변수들과의 상관관계는 업무에 대한 만족도, 업무에 대한 적성, 직장에서의 상사나 동료 간의 유대관계, 주관적인 건강상태, 상사의 지지도, 동료의 지지도와는 음의 상관관계를 보인 반면, 업무의 요구도와는 양의 상관관계를 보였다. 따라서 우울수준을 감소시키기 위하여 여러 요인들을 개선 할 수 있는 프로그램의 시행 및 관리방안이 모색되어 향상을 통한 우울관리가 필요할 것으로 사료된다.

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Relationship of between Task Performance, Job Satisfaction, and Organizational Contribution of Dental Hygienists (치과위생사의 수행업무, 직무만족, 조직기여도의 관계)

  • Kwon, Jun-Yeong;Lee, Su-Young
    • Journal of dental hygiene science
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    • v.16 no.4
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    • pp.302-309
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    • 2016
  • This study aimed to evaluate the relationship between task performance, job satisfaction, and organizational contribution of dental hygienists, and to analyze the resulting impact on the organizational contribution of the dental hygienists. The study sample included 300 people working in a dental clinic during May 2016; data were collected through a self-questionnaire and an online questionnaire. Subsequently, 285 responses were analyzed. The results showed that a higher monthly income, business support services, and work satisfaction affect organizational contribution. The correlation of organizational contribution was the highest with business management in task performance and with work satisfaction in job satisfaction. In conclusion, a dental hygienist, who may have highest careers and is involved in the management of dental work, affects the organizational contribution of the dental clinic.

A Study on the Effect of Individual Development of Job Rotation on Job Satisfaction - Focused on the Mediating Effect of Work Efficiency and the Moderating Effect of Work Overload - (직무순환의 개인발전이 직무만족도에 미치는 영향에 관한 연구 -업무효율성의 매개효과와 업무과부하의 조절효과를 중심으로-)

  • Choi, Young Woo;Kang, Min Jung
    • The Journal of the Convergence on Culture Technology
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    • v.8 no.1
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    • pp.385-393
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    • 2022
  • This study conducted a survey of social welfare facility workers in Mokpo, Jeollanam-do from May 21 to May 24, 2019 to empirically analyze the effect of job rotation on work efficiency and job satisfaction. Individual development of job rotaion (independent variable), job satisfaction (dependent variable), work efficiency (mediating variable), and work overload (moderating variable) were set as variables of the research model. For the questions of all variables, the Likert 5-point scale was used, the SPSS version 24.0 was used as an empirical analysis tool to verify the hypothesis, descriptive statistics and reliability analysis were performed, and the mediating effect and moderating effect were analyzed using SPSS PROCESS macro 4.0. The results of this study are as follows. First, it was analyzed that the individual development of job rotation did not significantly affect job satisfaction. Second, it was found that work efficiency fully mediated the relationship between individual development of job rotation and job satisfaction. Finally, it was found that the interaction term between work efficiency and job overload had a negative effect on job satisfaction and had a moderated mediating effect.

Analysis of satisfaction with clinical training in dental hygiene students (치위생(학)과 학생의 임상실습 만족도 분석)

  • Jeon, Eun-Young;An, So-Hee;Park, Il-Soon
    • Journal of Digital Convergence
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    • v.17 no.12
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    • pp.353-365
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    • 2019
  • This study examined satisfaction with clinical training according to school system and school-related characteristics and analyzed the effect of satisfaction by clinical training task on the overall satisfaction with clinical training. Participants were convenience sampled from students of K University in Gangwon-do (n=279) and K University in Gyeonggi-do (n=154) who have undergone clinical training. The overall satisfaction with clinical training in dental hygiene students differed according to the school system, school-related characteristics, satisfaction by clinical training topic, and satisfaction by clinical training task. Satisfaction by clinical training task had an effect on overall satisfaction with clinical training. Thus, substantial effort, such as ensuring appropriate contents and methods of training.

A Study on Determinants of Participants' Satisfaction in Information System Development Project: Focused on Outsourcing Project Participants' Satisfaction (정보시스템 개발 프로젝트 참여 만족도 결정요인에 관한 연구: SI 프로젝트 참여인력 만족도 중심으로)

  • Lee, Joo-Ryang;Suh, Kil-Soo
    • Information Systems Review
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    • v.8 no.1
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    • pp.203-222
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    • 2006
  • The chronic problems of Information System Outsourcing Development Project include frequent changes in the participants and their roles, and the evasion of project participation, which exert unfavorable influence to the outcome of the project. Such problems are due, in large part, to the low level of project participants' satisfaction in the project. However, little is known about the factors that influence project participants' satisfaction in the project development. This research identifies six potential factors such as project commitment, workload, control, communication within the organization, inter-organization communication, and system development methodology based on PMI(Project Management Institute) and empirically examines their efficacy in explaining the level of participants' satisfaction in the IS development projects based on data from 390 participants in 66 projects. The results indicate that the six factors are strong determinants of participants' satisfaction in system development projects. In other words, the level of satisfaction among project participants overall are largely influenced by project commitment and control, communication, project methodology. Especially, the results reveal that the level of satisfaction among participants from the vendor decreased largely by unrealistic project commitment, frequent changes in project planning and unreasonable control rather than by a significant amount of workload. In conclusion, there need to be a rational approach and solution based on the six factors presented in this research in order to increase participation satisfaction level of the project participants and ultimately enhance project outcome.

Comparison of Major and Job Satisfaction of Students and Graduates in Dental Hygiene and Nursing (대전 일부 치위생학과와 간호학과 재학생 및 졸업생의 전공과 업무 만족도 비교)

  • Baek, Seong-Min;Song, Da-Hye;Park, Jin-Seul;Bae, Jeong-Yeon;Jeong, Won-Seok;Hwang, Soo-Jeong
    • Journal of dental hygiene science
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    • v.13 no.4
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    • pp.378-385
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    • 2013
  • Although dental hygiene has haven a special domain of knowledge and its own business territory, people have misunderstandings about dental hygienists as nurses or nirses' aides in Korea. Inadequate knowledge could make negative results for university applicants to choose department of dental hygiene. This study was aimed to compare major and job satisfaction of students and graduates in dental hygiene and nursing for objective comparison and suggestion for dental hygiene. The subjects were 98 dental hygiene students, 113 nursing students, 53 dental hygienists, and 53 nurses by convenience sampling in Daejeon. The questionnaire consisted of satisfaction of college life, social identity, career path and job. ANOVA with Tukey post-hoc analysis was used with SPSS 20.0 program. Although dental hygiene students scored lower than nursing students in satisfaction of college life, social identity, career path and job, dental hygienists, nurse and dental hygiene students didn't have different satisfaction of job. Dental hygienists scored the lowest in relation with clinical work and major curriculum, and sexual discrimination. Nurses scored the lowest in working condition and salary. Dental hygienists and dental hygiene students had lower scores in information and advice of career path, entrance to graduate school, stable work, family's pride of my major, social position and so on. We suggested the community of dental hygiene should try to promote dental hygienists to public, the community of dentists should give the stable working condition, and the department of dental hygiene should improve the major curriculum to relate with clinical work.

The effects of consumer counselor's work training in firm work performance and satisfaction (고객상담 부서 직원의 상담업무교육이 업무수행 및 업무 만족도에 미치는 영향)

  • Huh, Kyung-Ok
    • Korean Journal of Human Ecology
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    • v.13 no.6
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    • pp.917-926
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    • 2004
  • This study examines the effects of consumer counseling education on the work performance and work satisfaction of consumer counselors, controlling the effects of other variables. The results of this study is as below: First, approximately 70% of consumer counselors have not had any education pertinent to their work. The level of work performance was highest in listening to customers' complaints, and then consistence of counseling work and explanation for counseling were next. Professionality was the last in order. Second, consumer counseling education did not affect the work performance. Instead, the number of counselors and work experience, along with whether the counselor majored in consumer studies, were more likely to increase the performance. Finally, educating counseling skills did not affect the level of work satisfaction. Instead, the work performance affected the level of work satisfaction. The number of workers and income were positively related with the level of work satisfaction.

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