• Title/Summary/Keyword: 업무성과

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전자상거래를 위한 ebXML의 기능과 역할

  • 김종락
    • Proceedings of the CALSEC Conference
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    • 2001.08a
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    • pp.221-240
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    • 2001
  • ◈ UN/CEFACT & OASIS가 선도 후원 ◈ XML에 기반 한 개방적 기술 프레임웍 ◈ 업무와 업무, 업무와 사람, 사람과 업무 환경간의 전자적 업무자료의 교환을 내용과 형식에 있어 일관 되게 처리하여 단일의 범세계적 시장을 창출하기 위함 제공 기술 규격이 W3C XML규격에 합치 ebXML규격을 준수하는 전자거래 응용업무간 상호운용성 기존의 EDI 표준과 개발중인 XML 업무표준으로부터 Migration Path를 제공하여 상호 운용성과 효율성의 극대화 추구 신뢰할 만한 국제표준이 되는 것 ◈ 18개월 프로젝트 (1999. 11 -2001. 5)(중략)

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The Expected Performance of Constructing and Operating the Integrated Computing Environment;in case of Culture Informatization (정보시스템 통합전산환경 구축 ${\cdot}$ 운영의 기대 성과분석;문화정보화의 경우를 중심으로)

  • Jung, Hae-Yong;Kim, Sang-Hoon;Heo, Jong-Seok;Lee, Chun-Woo
    • 한국IT서비스학회:학술대회논문집
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    • 2005.05a
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    • pp.125-133
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    • 2005
  • 정보시스템의 통합전산환경 구축 ${\cdot}$ 운영은 별도의 추가적인 예산이 소요될 뿐 아니라 관련 기관의 정보화업무 수행 프로세스 및 조직상의 변화를 초래할 수 있기 때문에 이에 따른 기대효과를 다양한 측면에서 적정하게 분석하는 것은 사업추진의 타당성 진단차원뿐 아니라 구축이후의 운영과정상에서 성과관리의 기준을 확보한다는 점에서 매우 중요한 의미를 지닌다고 볼 수 있다. 본 연구는 문화관광부의 소속기관 및 산하단체의 정보시스템 운영환경을 통합한 문화정보 통합센터의 구축 ${\cdot}$ 운영을 가정하여 그 기대성과를 분석하였으며, 첫째, 문화정보 통합센터 구축 ${\cdot}$ 운영에 따른 성과를 사업적 기대가치와 전략적 기대가치로 구분하여 분석하였고 둘째, 사업적 기대가치의 경우에도 균형성과표(BSC) 관점에서 핵심성공요인(CSF) 기법을 이용하여 정보화업무효율화성과, 조직혁신 및 발전제고 성과, 대민서비스 향상성과, 문화적 가치제고 성과 등 4가지 관점으로 범주화하여 성과를 분석하였다. 또한 셋째, 각 범주별 세부 성과평가 지표의 도출을 위한 정보화업무 효율화성과의 측정의 경우에는 TCO(Total Cost of Ownership) 관점에서 경제적 성과로 환산하여 측정하도록 하였으며, 아울러 정성적 측정지표의 개발도 병행하여 성과를 측정하였다. 본 연구의 주요 의의로는 통합전산환경 구축 ${\cdot}$ 운영의 기대성과를 균형성과표 및 핵심 성공요인 (CSF) 기법을 이용하여 합리적으로 분석하는 기법을 제시함과 아울러 TCO 기법을 접목한 경제성분석방법론을 제시하였다는 점이다.

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A case of the Enterprise Construction Information System Development on the Web Environment (Web 환경에서의 건설 통합 정보시스템 구축 사례)

  • Kim Sung-Jin
    • Proceedings of the Korean Institute Of Construction Engineering and Management
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    • autumn
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    • pp.149-154
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    • 2001
  • 현재 어느 기업이든 업무 환경을 e-Transformation하는 쪽에 많은 노력을 기울이고 있으며 이의 성과는 곧 기업의 경쟁력 제고와 밀접한 관계에 있다. 이러한 환경의 변화는 건설산업에 있어서도 예외일 수 없으며 오히려 국내외 현장에서 Business가 이루어지는 건설산업에서는 더욱 업무환경을 e-Transformation화하는 것이 필요한 상태이다. 그러나 많은 기업들의 노력에도 불구하고 If의 실제적 가시효과는 크지 않은 것이 현실이며 Best Practice도 국내외의으로 많지 않고 이에 따라 건설업에서의 17 활용 수준은 매우 미미한 상태이다. 국내외에 널리 알려진 ERP Package도 국내의 건설 업무 Process에 최적으로 적용할 수 있는 Solution은 없어 많은 기업에서 IT 적용의 방향 수립을 제대로 못하고 있는 상황이다: LG건설은 이러한 건설환경에서 IT를 활용하여 모든 업무를 공사과 손익이 연결된 사업관리를 이루고 언제 어디서든지 IT를 활용한 업무를 수행할 수 있도록 하는 통합정보시스템을 구축, 운영 중에 있으며 현재 많은 성과를 거두고 있다. 또한 핵심 기술에 대하여는 정보화 사업 전략하에 건설업계에서는 드물게 정보화 사업도 추진 중에 있으며 이러한 성공사례를 공유하고자 한다.

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The Effects of Service Quality of Dispatch Companies on Satisfaction and Performance of User Companies (파견사업체의 서비스 품질이 사용사업체의 사용만족 및 업무성과에 미치는 영향)

  • Lee, Jong-Keon;Shin, Jong-Cheal
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.11 no.12
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    • pp.4787-4794
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    • 2010
  • This study examined the effects of perceived service quality of dispatch companies on satisfaction and performance of user companies. The empirical investigation was conducted in human service sector. Service quality was classified into five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. Data were collected from 80 employees of user companies. Results indicated that responsiveness and assurance were positively related to satisfaction of user companies. Results also indicated that tangibles, reliability, responsiveness, and empathy were positively related to performance of user companies. This study had differential value that it applied the concept of SERVPERF into the labor market, and analyzed its effects on customers' satisfaction and performance. The results also have consequences for managers responsible of outsourced workers.

The Autonomy, Nursing Performance based on the Awareness and satisfaction of EMR System for Nurses (간호사의 전자의무기록(EMR) 인식도와 만족도에 따른 자율성 및 간호업무성과)

  • Kang, Jisook;Kim, Sunja;Kim, Wonjeong
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.16 no.9
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    • pp.6061-6070
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    • 2015
  • The purpose of this study was to examine relations on the autonomy, nursing performance based on the awareness and satisfaction of electronic medical record system for nurses. This Study was a descriptive survey design using convenience sampling. There were 194 general hospital nurses, who agreed to participate in this study, taken a structured questionnaire during august 2013. SPSS 20.0 version was used for descriptive analysis, frequency, percentage, mean, standard deviation, independent t-test, one-way ANOVA and Pearson correlation coefficiency. The major findings of this study were as follows. The mean score on the awareness of EMR was 3.68, the mean score on the satisfaction was 3.47 and nursing autonomy mean score was 3.25, nursing performance mean score was 3.55. There were significant differences in the awareness according to working field and computer certificate. There were significant differences in satisfaction depending on whether they held computer certificates Head nurses and the above scored significantly higher in nursing performance compared to nurses at the lower position. Also, higher awareness was significantly related to higher satisfaction. Higher satisfaction was significantly related to higher nursing autonomy and performance. The findings of this study imply that nurses need to raise their EMR awareness and satisfaction and make best used of their qualification with their computer certificate.

Study on the Effect of Organizational Justice on Innovative Behavior (조직의 공정성이 혁신행동에 미치는 영향)

  • Kim, Sun-Woo;Suh, Sang-Hyuk
    • Journal of Korea Technology Innovation Society
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    • v.21 no.3
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    • pp.1021-1049
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    • 2018
  • The purpose of this study is to examine whether organizational justice, including procedural justice and distributive justice, improve employees' innovative behavior through work engagement and knowledge sharing. In addition, it was conducted to investigate whether work engagement and knowledge sharing indirectly affect the relationship between organizational justice and innovative behavior. For the hypothesis test of this study, Hayes (2018) PROCESS Macro was used. Result of the analysis shows that procedural justice, work engagement, and knowledge sharing influenced innovative behavior. The constructs influencing work engagement were procedural justice, distributive justice, knowledge sharing. Also, procedural justice and work engagement were constructs that affected knowledge sharing. In the relationship between procedural justice and innovative behavior, the indirect effect was confirmed in all paths. In the relationship between the distributive justice and the innovative behavior, It was confirmed that there is not the indirect effect only in the path via knowledge sharing. he indirect effect was confirmed in all paths that did not acquire knowledge sharing. In addition, through the PROCESS Macro analysis, we examined the magnitude of the indirect effect of various paths between mediators. The results show that organizational justice can have the greatest effect on innovative behavior through work engagement. The weakness of respondents control by SNS survey is the major limitation of this study. In the future, Further research is needed depending on the nature of the organization, such as the analysis of differences between various industries.

The Influence of factor on team nursing system (팀간호제에 영향을 미치는 요인분석)

  • Lee, J.R.;Ham, S.W.;Kim, E.Y.
    • Proceedings of the KAIS Fall Conference
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    • 2010.05b
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    • pp.837-840
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    • 2010
  • 본 연구는 급변하는 의료환경에 대비하여 간호의 질 향상 및 증진을 통한 환자 만족도 증진을 위해 간호전달체계를 기능적 간호방법에서 팀간호제 방법으로 전환을 하면서 이에 따른 간호활동 및 직무 만족도를 조사하였다. 간접간호 수행률 조사를 살펴보면 기록간호, 확인업무, 물품관리, 간접소통, 전달 업무 등 모두에서 유의한 차이를 보이지 않았다. 영양간호, 전적인 식사보조 등은 간호직무만족도가 영향을 미치는 것으로 나타났다. 간호사 직무만족도는 어려움이 있을 때 동료나 상사에게 의논하는 것으로 나타났다. 안전간호, 화재예방 등이 영향을 미치는 것으로 나타났다. 간호사 업무성과 병동의 시설과 기구를 적절히 관리한다. 간호사 업무성과, 환자에게 적절한 휴식 및 안정을 위한 간호를 제공하는 것으로 나타났다. 본 연구 결과 간호사들이 역할을 명확히 규명하고 세분화하여 이를 수행하는 직무내용을 명확하게 파악하고 작업표준 지침서를 작성하여 활용한다면 간호사들의 자가 관리 증진은 물론 환자와 보호자에게도 만족감을 높여 줄 수 있는 계기가 될 것이며, 이를 통한 다양한 팀제 운영이 될 것이라 생각된다. 또한, 향후 다양한 업무 개선 활동이 가능할 것이라 생각된다.

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Developing key Performance Indicators for Financial IT Security (금융IT 보안조직 역량강화를 위한 핵심성과지표(KPI) 도출에 관한 연구)

  • Jang, Sung Ok;Lim, Jong In
    • The Journal of Society for e-Business Studies
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    • v.18 no.3
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    • pp.125-142
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    • 2013
  • As a reinforcing strategic-alignment of IT business, Financial Service becomes more rely on IT systems. It needs to continuous information security activities to provide a secure and reliable finance service. Performance measurement of information security activities can be useful for decision and management support. The purpose of this study is to derive CSF(Critical Success Factor) and KPI(Key Performance Indicator) based on K-ISMS, Financial IT Information Security Standards. Providing a rationale can be used to determine key performance indicators, which are utilized as basic data for establishing security policies for financial IT security competency.

The Effects of Business Value Orientation on the Productivity and Performances: Comparative Study between IT and non-IT SME Companies (기업의 가치지향성이 업무생산성과 경영성과에 미치는 영향: 중소 IT기업과 비IT기업의 비교연구를 중심으로)

  • Yoon, Dong-Ju;Jeong, Dae-Yul
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.4
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    • pp.1971-1982
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    • 2014
  • The purpose of the this study is to analyze what business value orientations are more effective on the enhancement of productivity and performance indexes of IT companies. Especially we are interest in the moderate effect of business types such as IT manufacturing, IT services, and non-IT manufacturing companies. The empirical test results was somehow different from the theoretical researches. Customer orientation affects productivity directly and performance indexes indirectly. Whereas, technology innovation orientation didn't affects productivity and performance indexes directly, except IT services companies. Corporate social responsibility affects performance indexes directly, but not productivity. We could conclude that the type of business is an important moderator between business value orientations and enterprise performance factors.

A Case Study on the ERP Management and Performance According to the IS Implementation (정보시스템 구축환경에 따른 ERP 관리와 성과에 관한 사례 연구)

  • Sohn, Jung-Hee;Chang, Yun-Hi;Lee, Jae-B.
    • Information Systems Review
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    • v.6 no.1
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    • pp.1-18
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    • 2004
  • In 1990s, many organizations recognized the ERR system as a key enabler of business strategic accomplishment and it can improve productivity and efficiency of organizations by integrating and managing enterprise resources. These organizations tried to implement the ERP system to hold the competitive advantage. And the ERP system leads to business process reengineering. So it is important to consider both organizational environmental characters and change management in the ERP implementation process. This study is examined in detail about organizational environmental characters and change management in the ERP implementation process, seeks how the difference of these factors related to the ERP success. The sampled companies implemented the ERP system by using the different ERP implementation approaches. This study provides that the ERP implementation approach differs from organizational environmental characters, and change management tactics are different according to the ERP implementation approaches. But, some change management factors are important regardless of the ERP implementation approaches. This study also provides the effects on EPR performance through the change management. The study is of service to the organizations implementing ERP and provides practical contribution for managing organizational changes.