• The Korean Journal of Vision Science
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• v.20 no.4
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• pp.403-411
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• 2018

Purpose : The purpose of this study is to analyze how the certain efforts of the optical shops affect on opticians' job satisfaction and organizational commitment, and to analyze how opticians' job satisfaction and organizational commitment affect on the customer orientation and to suggest the method of maintaining competitiveness. Methods : Two hundred opticians took participations on the surveys via the Internet survey method and social network system (SNS), and SPSS 18.0 statistics program was used for data analysis; frequency analysis, T-test, factor analysis, reliability analysis, and multiple linear regression analysis were conducted. Results : It is analyzed the differences on the job satisfaction and organizational commitment in accordance with type of optical shops, conducting 5 working days/week and flexible time. As a result, higher job satisfaction is presented with 5 working days/week. Relationships with co-workers statistically affect on job satisfaction positively and emotional labor and work overload statistically affect on job satisfaction negatively. In addition, relationships with co-workers and reward statistically affect on organizational commitment positively and emotional labor and work overload statistically affect on organizational commitment negatively. And opticians' job satisfaction and organizational commitment statistically affect on customer satisfaction positively. Conclusion : It is necessary for the optical shops to make an effort for their opticians to improve the job satisfaction and organizational commitment. And to do so, it is needed to form trusting and respecting relationships with co-workers or superiors. In addition, it is necessary to have continuous communication and education for opticians' self-management. Also, it is needed to establish an effective reward system.

• Journal of Korean Ophthalmic Optics Society
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• v.19 no.4
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• pp.457-469
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• 2014

Purpose: This study was to evaluate students and optometrist in the importance and difficulty of work capability, and the educational needs for optometric duty in order to use them as basic data for the improvement of the curriculum. Methods: 292 ophthalmic optic's college students and 123 optometrists were surveyed in the importance and difficulty of work capability, and the educational needs for the optometric duty, and data was statistically analyzed for the results. Results: The mean of the importance of work capability was higher for the optometrists (3.61) than for the students (3.51) and glasses dispensing was the highest for both students and optometrists. The mean of the difficulty of work capability was higher for the students (2.75) than for the optometrists (2.67), which was the highest in refraction for the students and in prescription for the optometrists. The mean of educational needs was higher for the optometrists (3.53) than for the students (3.45), which was the highest in glasses dispensing for the students and highest in refraction for the optometrists. There were significant differences in some tasks in between the students by gender, grade and desired working place, while between the optometrists by gender, age, work experience, working place and working area (p<0.05). Conclusions: It is necessary to improve a curriculum of the Department of Opthalmic Optics, and develop a standard curriculum reflected the importance and the difficulty of work capability, and the educational needs regarding to optometric duty.

• Journal of Korean Ophthalmic Optics Society
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• v.14 no.4
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• pp.27-31
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• 2009

Purpose: The purpose of this study was to document the importance of work capability and the educational needs for optometric duty. Methods: Questionnaires were distributed to 813 optometrists and 89 full-time faculties on nation wide in July, 2008. Results: Statistical analysis showed that high mean of 3.53, maximum of 4, for the importance of work capability, and 3.46 for the educational needs as for the total optometric duty. Especially, optometric dispensing was the highest on the importance of work capability and the educational needs, where as medical ethics and optometric jurisprudence and business management was the lowest. Conclusions: Both optometrists and full-time faculties agreed to the importance of work capability and the educational needs, and therefore it should be reflected in optometric education program.

• Journal of Korean Ophthalmic Optics Society
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• v.6 no.1
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• pp.1-11
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• 2001

In this study, the results were that the duty of optician was analysed with DACUM(Developing A Curriculum Method). Task/Skill Matrix was formed and selected the elements above 2.15 points with the job description. The job specification made out the job description and the preference survey for the optician with the job model. These elements made a draft of drawing up standard of the Optician National Licensing Examination by Job Analysis.

• Journal of Korean Ophthalmic Optics Society
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• v.18 no.1
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• pp.1-10
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• 2013

Purpose: This study is conducted to evaluate the job stressors for opticians in Ulsan city. Methods: We investigated job stress of 180 opticians working in Ulsan. The results of this study from The Korean standard job stressors assessment tool developed by Korea occupational safety and health agency (KOSHA) was compared with Korean reference value. The questionnaire on the social, demographic characteristics of opticians was also used to find the factors affecting to job stressors by using multiple linear regression analysis. Results: Among the eight fields of stressors, the interpersonal conflict (the median value; 33.4, the measurements; men; 38.8, women; 41.5) and company culture (the median; 41.7, the measurements; men; 47.4, women; 49.3) were higher than the median value of the Korean workers. By multiple linear regression analysis, the significant factors to the interpersonal conflict were the duty, working hours, unmarried, average salary. In terms of the company culture, last school, rest day of month, job career, average salary and working hours were significantly associated to the score of company culture. Conclusions: Based on the results, important factor in the formation of a positive organizational culture through to improve treatment of opticians investigation and mutual horizontal communication systems in the workplace for the manage on interpersonal conflict and company culture.

• Journal of Korean Ophthalmic Optics Society
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• v.15 no.1
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• pp.9-17
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• 2010

Purpose: We have studied the problems associated with increased number of ophthalmic optics students and its effects on the supply and demand of optician. Methods: We collected data from Education Statistics, a white paper of Minister for Health, Welfare and Family Affairs, academyinfo web site and University (College) web site. Results: We forecasted an estimate for supply and demand of optician using the entrance number of ophthalmic optics. Conclusions: The numbers of produced optician are in excessive supply. The excessive supply of optician can contribute towards worsening working conditions and lower job satisfaction of an optician. Therefore this can result infrequent turn over of jobs within the same field and migration into the different field of areas. To solve these problems, we will need to act with the manpower policy of government by gathering the voices of the related optician agencies. Then expansion of job domain, improvement of quality level, the improvement of the working conditions for optician can be accomplished by the unification of university system and reduction of entrance numbers for department of ophthalmic optics.

• Journal of Korean Ophthalmic Optics Society
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• v.12 no.4
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• pp.9-14
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• 2007

We have studied the problems associated with increasing number of ophthalmic optics students every year. The main problems are surplus supply of the optometrist and poor working condition. Thus all parties concerned who aim to solve the numerical unbalance of optometrist must have the common policy in sight. And we have to make a long-term plan and permanent organization for medical technician to establish supply and demand of medical technician with exact policy. To solve this unbalance of optometrist numbers, we have to establish an exact job category, reform the specialized education course, estimate the practical technique of national licensing examination for Korean optometrist, and innovate the contents and methods of reeducation.

• Journal of Korean Ophthalmic Optics Society
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• v.15 no.1
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• pp.1-7
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• 2010

Purpose: To plan and improve consumers' satisfaction by analyzing consumers' purchasing behavior of spectacles. Also this will show the need of improvement in reliance of an optician. Methods: A total of 307 people (10 to 60 years) participated in individual questionnaires. Questionnaires comprised of general characteristic of surveyed people, purchasing spectacles behavior, satisfaction after purchasing spectacles, reliability of optician, and improvement points of optician. Results: Most important points in selecting the product were the design and the price of the spectacles. 142 people (46.3%) replied "average" and 140 people (45.6%) replied "satisfying" out of maximum point of satisfaction level which was 5 points. 72.3% of people have regularly visiting optical shop due to the high accessibility, after-sales care, and courteous optician. On the contrary, 27.7% replied "never visit same optician shop again" because of the low accessibility, minimal range of products, and high price. Data showed that people had high re liability about the opticians' knowledge of product, and their technique of eye refraction. Data revealed that people did not show high satisfaction about opticians' knowledge of ophthalmology, and price of products. Most important improvement points were accurate spectacle prescription by Opticians rating 42% of reply. Factors most considered during spectacle selection among the 10 to 20 age group were design by 34.8% and price by 10.1%. Among the 40 to 50 age group, most considered factors were design by 14% and spectacle frame material by 10.1%. Conclusions: Satisfaction rate of purchasing spectacles for the total participant group was 4.2 average grades. Reliability of opticians' eye refraction result and prescription was 50.5%. However consumers wanted to obtain more accurate eye refraction result and prescription with more comprehensive explanations. Also, consumers wanted opticians to be sensitive and have appreciative eye in select spectacles for customers, and to offer precise spectacle dispensing services and courteous after-sales care.

• Journal of Korean Ophthalmic Optics Society
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• v.13 no.4
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• pp.25-30
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• 2008

Purpose: In this paper, we have analyzed the problems of the Oh's report which is used to the basic data for supply and demand of medical technicians and studied a proposal for improvement to control system and supply and demand of korean optometrists. Methods: We have analyzed errors of Oh's report including supply and demand for medical technicians and management policy, expecting number for future optician, inaccurate estimation by limited data (employment rate, retirement rate, mortality rate) and an incorrect method of measurement for future supply and demand. Results: Oh's report showed the 18% error for estimation of supply which exclude the irregular entrance students. The estimation of supply was calculated by graduation rate 62.6% (college and University of Technology are 78.9% and 85.98% respectively), employment rate 65.8% (the average employment between 2002 and 2007 is 73.96%) and retirement rate is 2.3% (the retirement of pharmacists is 1.3%) but it showed the significant differences to objective data. For estimate the suitable ratio of optometrists to the population, the ratio use of medical facilities by an age group was used, and suggested spectacle wearers 1,280 persons (populations 2,928 persons) per optometrist but the different from reference of Germany (4,706 persons), America (1,789 persons) and Korea (1,825 persons/an optometrist) are applied to estimation on supply. This report applied the low employment rate and argued that maintain the present situation, but claimed that utilize unemployment persons. The above result has induced double weighting effect on estimation of supply. Conclusions: To solve the related problems of supply and demand, we have to make a search for exact data and optimum application model, have to take an example of nation similar job category as Germany and the research result of the job satisfaction into consideration. After we get the integrated research result, we must carried out the policy with fairness and balance for the estimation of supply and demand. Therefore exact research is required prior to beginning policy establishment, government and related group have to make a clear long-term plan and permanent organization for medical technician to establish supply and demand of medical technician.

• Journal of Korean Ophthalmic Optics Society
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• v.17 no.4
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• pp.353-363
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• 2012

Purpose: To establish basic data for effective clinical practice program by investigating the clinical practice importance and needs for ophthalmic optics students and optical shop owners. Methods: 263 students and 100 optical shop owners who had experience in clinical practice were surveyed in importance and needs of clinical practice and analyzed the results. Results: In general importance for clinical practice, realized the optician's job aptitude $4.29{\pm}0.72$ was highest among students and understanding the work of optician $4.48{\pm}0.52$ was highest among shop owners. Importance of specific duty for clinical practice, communication strategy & customer service was highest in both students $4.46{\pm}0.70$ and shop owners $4.18{\pm}0.86$ each. Importance of time & optical shop for clinical practice, supportive guide and education by opticians & shop owner was highest in both students $4.53{\pm}0.66$ and shop owners $4.35{\pm}0.59$ each. Importance of school support for clinical practice, administrative support for optical shop and students was highest among students $4.10{\pm}0.78$ and orientation from the school before clinical practice $3.98{\pm}0.68$ was highest among shop owners. In general needs for clinical practice, expanding the clinical practice field $4.43{\pm}0.73$ was highest among students and needs of clinical practice in the curriculum $4.39{\pm}0.65$ was highest among shop owners. Needs of specific duty for clinical practice, spectacle fitting $4.40{\pm}0.71$ was highest among students and ophthalmic dispensing $4.12{\pm}0.83$ was highest among shop owners. Conclusions: For effective clinical practice, clinical practice program should be develop which is reflecting the importance and needs of students and optical shop and also cooperation and interest of school and optical shop are required.