• Title/Summary/Keyword: 신뢰회복

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The Effects of Organization Characteristics and Relationship Characteristics on Relational Performance: Focused on Mediating Effects of the Dimensions of Trust and Commitment (조직특성과 관계특성이 관계성과에 미치는 영향: 신뢰 차원과 결속 차원의 매개효과를 중심으로)

  • Sung, Min;Oh, Se-Jo
    • Journal of Distribution Research
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    • v.12 no.1
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    • pp.1-31
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    • 2007
  • While trust and commitment are core mediating variables for the purpose of maintaining the long-term relationship, in the context of the characteristics of company and the relationship performance of its members, there have been limited studies which explore as to how each of the dimensions has affects differently. The basic purpose of this study is to examine the relationship between an automobile manufacturer and its agencies. The main purpose of this study is to examine how each different dimension of trust and commitment on the automobile manufacturer has different mediating effects between the characteristics of company(organization characteristics, relationship characteristics) and relationship performance perceived by its agents. Another purpose is to investigate the mechanism by which the relationship performance of the agencies is improved. An empirical study surveying 115 sales office managers at a leading automobile manufacturer in Korea was conducted. An analysis of the collected data indicates that while the characteristics of company have a positive influence on the agencies' relational performance through the mediating role of both trust of benevolence and commitment, agencies' trust of their headquarter's benevolence has a different influence on the dimensions of commitment. Finally, the authors discussed some theoretical contributions and managerial implications. And then, they presented limitations of this study and the future research directions.

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Validation of a Korean Version of the Professional Opinion Scale (한국어판 사회복지 가치 지향 척도(Professional Opinion Scale)의 신뢰도와 타당도 평가 - 사회복지 실천가를 대상으로 -)

  • Kim, Yong-Seok;Ha, Ji-Seoun;Lee, Eun-Young;Seo, Jeong-Min;Kim, Jong-Pill
    • Korean Journal of Social Welfare
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    • v.63 no.3
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    • pp.157-185
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    • 2011
  • Although social work values are stressed among social work educators as well as practitioners, empirical studies on values have been very scarce. The objective of this study is to validate a Korean Version of the Professional Opinion Scale(POS). The Korean version was validated with a sample of 325 social worker working in various types of social work agencies. A series of confirmatory factor analysis suggested that 8 items be removed, resulting in 32 items with 4 factors. The Korean version has the same factor structure as the original version of the POS reported by its developer. The Korean version of the POS are found to be a reliable and valid instrument for measuring social work values. However, validation with more representative samples is needed to improve the quality of the Korean version of the POS.

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The Validation of a Measurement for Assessing the Capacity of Korean Older Adults to Consent to Research (한국노인의 연구참여를 위한 동의능력평가척도의 타당성 연구)

  • Lee, Min-Hong
    • Korean Journal of Social Welfare
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    • v.61 no.3
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    • pp.55-76
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    • 2009
  • This study tested the psychometric properties of the Korean version of the Capacity-to-Consent Screen: K-CCS) scale. A total of 404 South Korean older adults were e Cruited using the purposive sampling method. The participants were asked to res-Cod to a structured questiConaire which included older adults' characteristics, ADLs, IADLs, cognitive impairments and creen: K-CCS) scale. A total of. Item analysis, explonalory factor analysis(EFA), and ) sfirmalory factor analysis(CFA) were cCoducted to verifK-Che psychometric properties of the Korean Version of CCS. The sample was divided into two groups: one group for EFA(n=202) alysis(Eois(r group for CFA(n=202). The totults revealeysisae. he final version of the 8-item K-CCS with two dimensions had a excellent internof. Itemstencyonofpha value=.f) alysa CFA) sfirmed the acceptaas diviof the modef.fdi(RMSEA=.057, NNFI=.f4, IFI=.f6, CFI=.f6) to twaddition, claims for the convergent and criterion-related validdiviwere demItetnaled. Ity-tnclusion, the K-CCS can be rmed for professi sams to asersioolder participants' capacity to consent to clinical or survey research.

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A Systematic Approach for Evaluating FMEA of a Service System under Considering the Dependences of Failure Modes (실패유형의 종속성을 고려한 서비스 시스템의 FMEA 평가모델)

  • Oh, Hyung Sool;Park, Roh Gook
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.9 no.1
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    • pp.177-186
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    • 2014
  • Failure mode and effect analysis (FMEA) is a systematic approach for identifying potential failures before they occur, with the intent to minimize the risk associated with them. It has been widely used in the various manufacturing industries as a solution to reliability problems. As the importance of the service sector is increasing, however, it has been recently extended to some applications in services. Despite these attempts, FMEA cannot be directly applied to the reliability problems in a service industry. Due to the heterogeneity and customer participation in service process, we cannot perfectly prevent service failures. For this reason, we suggest a new risk priority number with three input parameters that consist of severity, probability of occurrence, and recoverability. In this paper, we propose an approach for assessing service risk and service reliability using the service-oriented risk priority number (S-RPN). An example regarding a hypermarket service process is used to demonstrate the proposed approach.

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Performance Analysis of Error Control Techniques Using Forward Error Correction in B-ISDN (B-ISDN에서 Forward Error Correction을 이용한 오류제어 기법의 성능분석)

  • 임효택
    • The Journal of Korean Institute of Communications and Information Sciences
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    • v.24 no.9A
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    • pp.1372-1382
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    • 1999
  • The major source of errors in high-speed networks such as Broadband ISDN(B-lSDN) is buffer overflow during congested conditions. These congestion errors are the dominant sources of errors in 1high-speed networks and result in cell losses. Conventional communication protocols use error detection and retransmission to deal with lost packets and transmission errors. However, these conventional ARQ(Automatic Repeat Request) methods are not suitable for the high-speed networks since the transmission delay due to retransmissions becomes significantly large. As an alternative, we have presented a method to recover consecutive cell losses using forward error correction(FEC) in ATM(Asynchronous Transfer Mode)networks to reduce the problem. The performance estimation based on the cell discard process model has showed our method can reduce the cell loss rate substantially. Also, the performance estimations in ATM networks by interleaving and IP multicast service are discussed.

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Examining Psychometric Properties of the Brief Symptom Inventory(BSI-18) in Korean People with Mental Disorders (정신장애인에 대한 Brief Symptom Inventory-18의 신뢰도와 타당도에 관한 연구)

  • Hoe, Maanse;Lee, Soonhee
    • Korean Journal of Social Welfare
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    • v.66 no.3
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    • pp.253-276
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    • 2014
  • The purpose of the present study was to examine psychometric properties of the BSI-18 in Korean adults with mental disorders. This study examined internal consistency, test-retest reliability, convergent validity, and a factor structure of the BSI. The sample consisted of 180 adults with mental disorders, who enrolled in mental hospitals and in a day hospital. Data was analysed using reliability analysis, correlation analysis, and confirmatory factor analysis. Major findings were as follows. The Korean version of the BSI showed good internal consistency and test-retest reliability, as well as excellent convergent validity. The original three-factor structure of the BSI-18, proposed by Derogatis, 2001, fitted to the data. These findings indicate that the BSI-18 is a reliable and valid measure as a psychiatric assessment tool and a treatment outcome measure.

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Considerations in the reliability of occlusal indicators and occlusal contact marks (교합점 기록재와 교합점 표식의 신뢰도에 관한 고려사항)

  • Kim, hang-Hwan;Kim, Dae-Gon;Ko, Kyung-Ho;Huh, Yoon-Hyuk;Cho, Lee-La;Park, Chan-Jin
    • Journal of Dental Rehabilitation and Applied Science
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    • v.34 no.3
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    • pp.147-156
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    • 2018
  • On the reliability of occlusal contact marks with occlusal indicators, it must be important to consider the affecting results of using methods. With affecting the accuracy and validity of results, there are many variables such as thickness and material of indicator, occlusal force, number of usage and etc. Nevertheless, researches on the occlusal contact marks have limited to focusing thickness of indicators and occlusal force. For the control of variables, it is clinically recommended to do use new indicators in every trial and to secure dry condition and to use thinner ones. In addition, alternatives might be helpful to understand more appropriate results.

Psychometric Properties of the Korean Version of the Secondary Traumatic Stress Scale(K-STSS) (한국형 이차적 외상스트레스척도(Secondary Traumatic Stress Scale)의 구성타당화 연구)

  • Park, Ji-Young
    • Korean Journal of Social Welfare
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    • v.63 no.4
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    • pp.33-57
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    • 2011
  • This study aims to evaluate psychometric properties of the korean version of the secondary traumatic stress scale. A total of 238 practitioners in child protection agencies are recruited using complete enumeration method. The psychometric properties of the instrument are tested by item-analysis, exploratory factor analysis,(EFA) and convergent and construct validity. The results show that the internal consistency values for the two dimensions of the K-STSS are good. While the convergent and discriminant validity is empirically confirmed, the construct validity is not supported. The EFA with the common factor analysis method reveals the factor structure in the observed variables. The findings of the study confirmed that although it was reliable and discriminant, the K-STSS needed to be explored more in a way to support construct validity.

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Performance Evaluation of Water Supply for a Multi-purpose Dam by Deficit-Supply Operation (물 부족량 공급 운영 방식에 의한 다목적댐 물 공급의 안정성 평가)

  • Lee, Dong Ryul;Moon, Jang Won;Choi, Si Jung
    • Journal of Korea Water Resources Association
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    • v.47 no.2
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    • pp.195-206
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    • 2014
  • In this study, a performance evaluation method of water supply for a multi-purpose dam based on deficitsupply method and reservoir storage is presented. The method is applied to 16 multi-purpose dams and water supply performance is evaluated. As a result, 6 dams (Soyanggang, Chungju, Hoengseong, Andong, Imha, and Hapcheon dam) have highest performance and 2 dams (Sumjingang and Buan dam) have relatively low performance. Particularly, Buan dam is the most vulnerable in the analysis results of reliability, resiliency, and vulnerability. Therefore, measures to improve the performance of water supply are needed in Buan multi-purpose dam.

Reliability and Validity of an Instrument Assessing Spiritual Needs of Families of Terminal Cancer Patients (말기 환자 가족 영적요구 측정도구의 신뢰도 및 타당도 검증)

  • Kang, Kyung-Ah;Choi, Youngsim;Kim, Yejean
    • Journal of Hospice and Palliative Care
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    • v.21 no.4
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    • pp.144-151
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    • 2018
  • Purpose: The purpose of this study was to test the reliability and validity of an instrument that measures spiritual needs of families of terminal cancer patients. Methods: This methodological study was processed as follows: 1) The preliminary 26 items were developed based a conceptual framework of spiritual needs of families of patients with cancer. 2) The content was validated by an expert panel (Three nursing professors and five hospice nursing specialists). 3) The instrument was validated by a survey (n=111). 4) Twenty-six items were selected and used for the final version of the scale. Results: Three factors were extracted through factor analysis: 'relationship with God/Acceptance of dying', 'recovery of relationship/hope and peace', and 'meaning and purpose of life'. These factors explained 61.088% of the total variance. Cronbach's alpha and Guttman split-half coefficient of the 26 items were 0.944 and 0.826 respectively. Conclusion: This scale was identified as a valid and reliable tool. Therefore, the scale is useful in assessing spiritual needs of families of terminal cancer patients in the field of hospice and palliative care.