• Proceedings of the Korean Operations and Management Science Society Conference
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• 2006.11a
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• pp.236-243
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• 2006

성공적인 ERP 시스템 운영을 위해서는 체계적인 ERP 시스템 구축이 요구된다. 현재 ERP 시스템의 성공적인 구현에 대한 많은 연구들이 이루어졌지만, 이러한 연구들 대부분이 관리자를 대상으로 한 주요성공요인 차원의 접근이 이루어졌거나 또는 관리자와 최종사용자들을대상으로 성과에 영향을 미치는 요인도출에 치중되어 왔다. 실제 성공적인 ERP 시스템 구축을 위해서 구축과정에서의 관리자와 사용자간의 인식 차이는 매우 중요함에도 불구하고,이러한 인식 차이를 발견하려는 노력이 부족하였다. 따라서 본 연구에서는 ERP 시스템 구축 프로세스를 반영해 주요성공요인 접근을 통해 도출된 ERP 시스템 구축 요인에 대하여ERP 시스템을 도입한 중소기업을 대상으로 실증조사를 통해 관리자와 최종사용자의 구축요인에 대한 인식 차이를 분석하였다. 이러한 실증 분석 결과는 기업에서 성공적인 ERP 시스템을 구축하는데 중요한 가이드라인을 제안해 줄 것이다.

• Journal of Korea Society of Industrial Information Systems
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• v.27 no.3
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• pp.127-144
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• 2022

This study attempted to analyze the influence of both internal and external business environment factors on the characteristics of the management accounting system (MAS). For this, external business environment factors were divided into environmental uncertainty and market competition while internal factors were classified into management strategy, organizational structure and advanced manufacturing technology. In addition, the characteristics of the MAS were categorized into information scope, timeliness, integration and aggregation. The study results found the followings: Among business environment factors, environmental uncertainty had a relatively significant effect on the scope, integration and aggregation of information while organizational structure revealed the largest influence on timeliness. However, market competition had no particular effect on the characteristics of the MAS.

• Journal of Korea Society of Industrial Information Systems
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• v.17 no.3
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• pp.69-81
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• 2012

In this paper we analyze ERP systems performance by ERP system factors in two Korea firms and two China firms and propose strategies for successful ERP systems construction. To achieve these goals we conduct a literature review in ERP success factors and implementation strategy and then conduct an empirical analysis focus on three ERP system factors, Ease of Use, Flexibility, and Utilizability of ERP systems, and comparability analysis between Korea and China firms by ERP system factors. Based on these results, we present practical guidelines to construct ERP systems successfully by three ERP system factors in this research.

• Information Systems Review
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• v.5 no.1
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• pp.113-127
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• 2003

In recent studies, there has been much interest in knowledge sharing between the company and customer. Yet, there is little empirical work on the impact of the factors on CRM performances. The purpose of this study is empirically analyzing the effects of organizational factors of knowledge management, CRM system factors, and trust on CRM performances. The findings indicate that 3 factors (knowledge-oriented organizational culture/characteristic, technical systems, trust) are significantly related to CRM performances. However, the relationships between other factors (knowledge-oriented leadership, knowledge-oriented strategy, education & reward) and CRM performances are not significant.

• Management & Information Systems Review
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• v.35 no.1
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• pp.23-50
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• 2016

The purpose of this study is to investigate the determinants of employees' knowledge contribution to 'Easysam', the Defense Knowledge Sharing System(DKSS), and provide managers and system designers with implications for enhancing the usage of the DKSS. Although the system seems to be helpful for employees to conduct their tasks by sharing and applying knowledge from the system, use of the system is confined to restricted employees and little empirical, systematic research has been done for this area. Therefore, using the motivation opportunity ability theory of behavior, this study hypothesizes that motivation factors(enjoy helping, reward confirmation), opportunity factor(system accessibility), and ability factor(self-rated expertise, tenure in the field) increase the level of employees' knowledge contribution to the DKSS. This research also includes hypotheses which address the effect of system use voluntariness, a moderator, on the relationship between predictors described above and knowledge provision. Survey results show that the effect of enjoy helping, reward confirmation, self-rated expertise and system accessibility is significant on employees knowledge provision. However, tenure in the field has no influence on its contribution of knowledge to the system. Theoretical and practical implications are provided.

• Proceedings of the Korean Operations and Management Science Society Conference
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• 1992.04b
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• pp.278-281
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• 1992

회계정보시스템은 재무적 자료를 수집.처리하여 회계정보를 산출하고 이를 조직내의 경영관리자와 외부의 정보이용자에게 전달하는 시스템이라 할 수 있다. 기업의 환경 및 조직구조 등은 회계정보시스템을 설계하는데 영향을 미치게 되며, 회계정보시스템의 설계자는 이러한 기업의 내적.외적 환경요인에 가장 적합한 시스템을 구축하고자 노력하여야 한다. 본 논문은 기업의 외부환경요인(환경의 불확실성)과 조직구조요인(조직의 집권화, 공식화, 조직규모), 전산화 환경요인(최고경영층의 지원, 사용자의 전산능력) 및 업무특성(업무의 비구조화 정도, 상호연관도, 업무의 난이도와 다양도)등이 회계정보시스템의 개발 및 실행, 산출정보의 특성(정보의 대상, 정보의 시점, 정보의 형태, 정보제공 빈도, 정보의 통합도)에 미치는 영향을 파악하고, 상호간의 적합도가 회계정보시스템의 성과에 미치는 영향을 연구할 것이다. 또한 국내기업의 회계정보시스템의 운용실태와 현황을 파악하여 문제점을 지적하고 개선방안을 모색하고자 한다.

• 한국IT서비스학회:학술대회논문집
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• 2003.05a
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• pp.355-362
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• 2003

정보시스템 개발 프로젝트는 그 속성상 고객, 팀원, 환경등의 요인으로 유일성을 가지고 있어 개발 과정을 체계적으로 관리하기가 매우 힘들고 프로젝트의 대형화, 전문화, 복잡화, 장기화에 따라 더 많은 리스크(risk)요인과 불확실(uncertainty)요인이 존재한다. 따라서 본 연구는 정보시스템 개발 프로젝트의 실패에 영향을 미치는 리스크요인을 도출하고, 리스크요인들의 중요도(위험도)를 측정하기 위한 AHP(Analytical Hierarchy Process) 모델을 제시함으로써 프로젝트 수행 시에 발생할 수 있는 리스크를 관리하고, 실질적인 의사결정도구를 제공하고자 한다.

• The Journal of the Korea Contents Association
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• v.13 no.3
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• pp.339-351
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• 2013

In this research, we analyzed the influence factors and introducing outcomes empirically. The influencing factors over IT Outsourcing set up organizational factors(maturity of information system, the support of CEO), dealing factors(asset speciality, uncertainty, degree of using of information system), and risk factors(risk of safety/security. cost increase, loss of autonomy). The result of this study are as follows. In the organizational factors, degree of a maturity of the information system and the support of CEO were analyzed as the variables affecting the introducing outcomes positively. In the dealing factors, however, the degree of using information system was only analyzed as the variables affecting the introducing outcomes positively, while the speciality of asset and the uncertainty factors were analyzed as the variables not affecting the introducing outcomes. In the risk factors, the risk of safety/security and the increase of cost were only analyzed as the variables affecting the introducing outcomes positively, therefore loss of autonomy, was not analyzed as the affecting variables.

• Proceedings of the Korea Association of Information Systems Conference
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• 2005.12a
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• pp.281-295
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• 2005

The study of purpose is to analyze the effects of quality factors of ERP system on organizational performance. Where as many preceding studies have been focused on the factors of general service quality, this study analyzed interrelation between quality factors and organizational performance of corporation implemented ERP system using questionnaire. As compared with preceding studies which mainly concerned with system quality factors and information quality factors, this study specially added service quality to analyzing interrelation with organizational performance. Questionnaire consists of survey for the interrelation between ERP system implemented corporation and organizational performance. The results are as follows. First, quality factors of ERP system effected on organizational performance by t-test. Second, quality factors of ERP system showed significance statistically on the effects of organizational performance by t-test. The results of this study have a great expectation for the role of offering useful insight and information in the field of business and education. First, make sure that quality factors have significant effects on organizational performance when implemented ERP system in the business, investment and research on quality factors should be combined with. Second, in a sense that this study was added to service quality in research of quality factors by the detailed approaches which different from preceding studies, it is of highly practical use. Third, this study presents scientific foundation on quality improvement for quality factors of ERP system.

• Journal of the Korean Society for information Management
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• v.37 no.2
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• pp.353-379
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• 2020

This study developed a user experience factors for the evaluation of knowledge and information resource system from the user experience perspectives, which is emerging as a new analysis standard in the field of information media and information service research. Based on the analysis criteria selected through literature analysis, 'system perception factor' and 'user experience factor' were derived as factors influencing the use of information systems through an experimental study based on the user experience sampling method. As a result, the user experience factors of final knowledge and information resource system includes nine user experience factors, 55 detailed user experience factors, and 138 system perception factors. This study is significant in that the abstract concept 'user experience' was derived and presented as a practical, concrete, measurable factor through experiments. The derived user experience factors should serve as a basis for measuring user experience perceived by users of the knowledge and information resource system.