DOI QR코드

DOI QR Code

A Study of ERP Construction Strategies by System Factors: Based on Case Studies of Korea and China Firms

ERP 시스템적 요인에 따른 성공적인 구축전략에 관한 연구: 한.중 기업 중심으로

  • 김창해 (중국 (유)유니소프트) ;
  • 권영직 (대구대학교 컴퓨터IT공학부) ;
  • 최군 (대구대학교 대학원 컴퓨터정보공학과) ;
  • 이상훈 (대구대학교 컴퓨터IT공학부) ;
  • 김수연 (대구대학교 컴퓨터IT공학부)
  • Received : 2012.04.05
  • Accepted : 2012.06.12
  • Published : 2012.06.30

Abstract

In this paper we analyze ERP systems performance by ERP system factors in two Korea firms and two China firms and propose strategies for successful ERP systems construction. To achieve these goals we conduct a literature review in ERP success factors and implementation strategy and then conduct an empirical analysis focus on three ERP system factors, Ease of Use, Flexibility, and Utilizability of ERP systems, and comparability analysis between Korea and China firms by ERP system factors. Based on these results, we present practical guidelines to construct ERP systems successfully by three ERP system factors in this research.

본 논문은 한국 기업 2개와 중국 기업 2개를 선정하여 ERP 시스템적 요인별로 성과 분석을 실시한 후 성공적인 ERP 시스템 구축을 위한 전략을 제시하였다. 이와 같은 목적을 달성하기 위하여 본 논문에서는 ERP 시스템의 편의성, ERP 시스템의 유연성, ERP 시스템의 활용성 요인별로 문헌연구 및 실증분석을 하였으며, 또한 한국과 중국 기업 간에 ERP 시스템적 요인별로 비교분석을 하였다. 이를 토대로 본 논문에서는 3개의 ERP 시스템적 요인별로 성공적인 ERP 시스템 구축을 위한 전략을 제시하였다.

Keywords

References

  1. 강태구, 정선필, 한대문, "국내 기업 사례분석을 통한 ERP 시스템 변화관리 전략," 한국산업정보학회논문지, vol. 12, no. 5, pp. 211-218, 2007.
  2. 김영렬, "중소기업 ERP 시스템 구축을 위한 산학 협력 모델 제안," 한국산업정보학회논문지, vol. 7, no. 5, pp. 49-58, 2002.
  3. 박제원, 이희남, "중소형 설계 엔지니어링사에 적합한 ERP 시스템 구축에 관한 연구," 대한안전경영과학회지, vol. 12, no. 3, pp. 189-195, 2010.
  4. 이재오, 임재학, 정철호, "최종사용자 관점의 ERP 시스템 성공모형에 관한 연구: K공사를 중심으로," 한국산업정보학회논문지, vol. 13, no. 4, pp. 35-55, 2008.
  5. 이판수, "ERP시스템의 도입특성이 공기업 성과에 미치는 영향에 관한 연구," 경영교육저널, vol. 11, pp. 163-179, 2007.
  6. 임성철, 김기주, 황재훈, "공기업의 ERP시스템 구축 전략에 관한 연구: KOGAS 사례를 중심으로," 한국산업정보학회논문지, vol. 14, no. 5, pp. 257-270, 2009.
  7. 정경수, 고일상, 박관희, 이재정, 정철용, 한영춘, 홍사능, 경영정보시스템, 이프레스, 2007.
  8. 현승용, 김태석, "ERP 시스템 품질과 IT 조직 적합성이 ERP 활용성과에 미치는 영향 연구," 한국생산관리학회지, vol. 22, no. 1, pp. 69-84, 2011.
  9. 황재훈, 김종선, "중소기업의 ERP 시스템 구축: 시큐아이닷컴 사례," 한국산업정보학회논문지, vol. 11, no. 5, pp. 198-206, 2006.
  10. K. Amoakogyampah, "Perceived usefulness, user involvement and behavioral intention: an empirical study of ERP implementation," Computers in Human Behavior, vol. 23, no. 3, pp. 1232-1248, 2007. https://doi.org/10.1016/j.chb.2004.12.002
  11. D. Avison and J. Malaurent, "Impact of cultural differences: A case study of ERP introduction in China," International Journal of Information Management, vol. 27, no. 5, pp. 368-374, 2007. https://doi.org/10.1016/j.ijinfomgt.2007.06.004
  12. S. Bueno and J. Salmeron, "TAM-based success modeling in ERP," Interacting with Computers, vol. 20, no. 6, pp. 515-523, 2008. https://doi.org/10.1016/j.intcom.2008.08.003
  13. F. Calisir and F. Calisir, "The relation of interface usability characteristics, perceived usefulness, and perceived ease of use to end-user satisfaction with enterprise resource planning (ERP) systems," Computers in Human Behavior, vol. 20, no. 4, pp. 505-515, 2004. https://doi.org/10.1016/j.chb.2003.10.004
  14. S. Chou and Y. Chang, "The implementation factors that influence the ERP (enterprise resource planning) benefits," Decision Support Systems, vol. 46, no.1, pp. 149-157, 2008. https://doi.org/10.1016/j.dss.2008.06.003
  15. W. H. DeLone and E. R. McLean, "Information systems success: the quest for the dependent variable," Information systems research, vol. 3, no. 1, pp. 60-95, 1992. https://doi.org/10.1287/isre.3.1.60
  16. S. Grabski and S. Leech, "Complementary controls and ERP implementation success," International Journal of Accounting Information Systems, vol. 8, no. 1, pp. 17-39, 2007. https://doi.org/10.1016/j.accinf.2006.12.002
  17. M. Gupta and a Kohli, "Enterprise resource planning systems and its implications for operations function," Technovation, vol. 26, no. 5-6, pp. 687-696, May 2006. https://doi.org/10.1016/j.technovation.2004.10.005
  18. P. Ifinedo, B. Rapp, A. Ifinedo, and K. Sundberg, "Relationships among ERP post-implementation success constructs: An analysis at the organizational level," Computers in Human Behavior, vol. 26, no. 5, pp. 1136-1148, Sep. 2010. https://doi.org/10.1016/j.chb.2010.03.020
  19. O. Kerimoglu, N. Basoglu, and T. Daim, "Organizational adoption of information technologies: Case of enterprise resource planning systems," The Journal of High Technology Management Research, vol. 19, no. 1, pp. 21-35, 2008. https://doi.org/10.1016/j.hitech.2008.06.002
  20. K.-Y. Kwahk and H. Ahn, "Moderating effects of localization differences on ERP use: A socio-technical systems perspective," Computers in Human Behavior, vol. 26, no. 2, pp. 186-198, 2010. https://doi.org/10.1016/j.chb.2009.10.006
  21. C. C. H. Law, C. C. Chen, and B. J. P. Wu, "Managing the full ERP life-cycle: Considerations of maintenance and support requirements and IT governance practice as integral elements of the formula for successful ERP adoption," Computers in Industry, vol. 61, no. 3, pp. 297-308, 2010. https://doi.org/10.1016/j.compind.2009.10.004
  22. J. Li, T. Xie, and S. Du, "Requirements Analysis on Flexibility of ERP System of Medium and Small Publishers," Procedia Engineering, vol. 15, pp. 5493-5497, 2011. https://doi.org/10.1016/j.proeng.2011.08.1019
  23. V. A. Mabert, A. Soni, and M. A. Venkataramanan, "Enterprise resource planning: Managing the implementation process," European Journal of Operational Research, vol. 146, no. 2, pp. 302-314, 2003. https://doi.org/10.1016/S0377-2217(02)00551-9
  24. R. Malhotra and C. Temponi, "Critical decisions for ERP integration: Small business issues," International Journal of Information Management, vol. 30, no. 1, pp. 28-37, 2010. https://doi.org/10.1016/j.ijinfomgt.2009.03.001
  25. E. Ngai, C. Law, and F. Wat, "Examining the critical success factors in the adoption of enterprise resource planning," Computers in Industry, vol. 59, no. 6, pp. 548-564, 2008. https://doi.org/10.1016/j.compind.2007.12.001
  26. D. O'Leary, Enterprise Resource Planning Systems: Systems, Life Cycle, Electronic Commerce, and Risk, Cambridge University Press, 2000.
  27. M. Summer, Enterprise Resource Planning, Pearson Prentice Hall, 2005.
  28. A. Y. T. Sun, A. Yazdani, and J. D. Overend, "Achievement assessment for enterprise resource planning (ERP) system implementations based on critical success factors (CSFs)," International Journal of Production Economics, vol. 98, no. 2, pp. 189-203, 2005. https://doi.org/10.1016/j.ijpe.2004.05.013
  29. W.-H. Tsai, P.-L. Lee, Y.-S. Shen, and H.-L. Lin, "A comprehensive study of the relationship between enterprise resource planning selection criteria and enterprise resource planning system success," Information & Management, vol. 49, no. 1, pp. 36-46, 2012. https://doi.org/10.1016/j.im.2011.09.007
  30. W.-H. Tsai, M. J. Shaw, Y.-W. Fan, J.-Y. Liu, K.-C. Lee, and H.-C. Chen, "An empirical investigation of the impacts of internal/external facilitators on the project success of ERP: A structural equation model," Decision Support Systems, vol. 50, no. 2, pp. 480-490, 2011. https://doi.org/10.1016/j.dss.2010.11.005
  31. H. Yen and C. Sheu, "Aligning ERP implementation with competitive priorities of manufacturing firms: An exploratory study," International Journal of Production Economics, vol. 92, no. 3, pp. 207-220, 2004. https://doi.org/10.1016/j.ijpe.2003.08.014
  32. Y. Zhu, Y. Li, W. Wang, and J. Chen, "What leads to post-implementation success of ERP? An empirical study of the Chinese retail industry," International Journal of Information Management, vol. 30, no. 3, pp. 265-276, 2010. https://doi.org/10.1016/j.ijinfomgt.2009.09.007

Cited by

  1. The Framework for Adaptive ERP Systems Using the Ontology Model of a Manufacturing Supply Chain vol.41, pp.4, 2015, https://doi.org/10.7232/JKIIE.2015.41.4.344
  2. The impact of ISP, BPR, and customization on ERP performance in manufacturing SMEs of Korea vol.10, pp.1, 2016, https://doi.org/10.1108/APJIE-12-2016-008
  3. ERP 프로젝트의 외생위험이 실물옵션 선택에 미치는 영향에 대한 실증 연구: 국내 ERP 프로젝트를 중심으로 vol.22, pp.3, 2012, https://doi.org/10.5859/kais.2013.22.3.43
  4. 국내 스타트업의 현황 및 성공요인 분석: (주)우아한형제들의 사례를 통하여 vol.25, pp.1, 2020, https://doi.org/10.9723/jksiis.2020.25.1.071