• Journal of Internet of Things and Convergence
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• v.6 no.1
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• pp.31-38
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• 2020

This study was intended to verify the parameter effects of empowerment in the effect of social support of the employees of youth training facilities on the quality of service. The purpose of this study was to provide basic data for improving the service quality of youth training facility workers. As a result of this study, first, social support and empowerment had a positive effect on service quality. Second, the partial mediating effect of empowerment can be confirmed. Based on the results of this study, the following suggestions were made. First, for the social support of the employees, the middle managers and facility managers of youth training facilities should use the Internet environment such as the Internet and smart phones. Second, in order to improve empowerment, support for information related to work, material support related to compensation, and evaluation support related to business processing should be provided. Third, to improve the empowerment of workers, it is necessary to augmented reality(AR), virtual reality(VR), and flip learning program using the Internet of Things environment.

• Journal of Convergence for Information Technology
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• v.7 no.4
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• pp.151-157
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• 2017

Recently, the expertise of workers in residential facilities for the disabled has been emphasized and the need for education has increased. Therefore, this study analyzed cognition of job importance and educational needs according to workers of the disabled residential. Data were collected from 162 workers of the residential facilities for the disabled in Gyeonggi and were analyzed using t-test and IPA analysis. As results of this study, case management practice (basic), case management practice (advanced), life support for disabled persons (basic), program development (basic), business planning and evaluation (basic), business planning and evaluation (advanced) were both job importance and education needs high. The results of this study can be used as a basic reference for the direction of the education system of the residents of the disabled.

• The Journal of the Korea Contents Association
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• v.16 no.11
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• pp.346-357
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• 2016

The purpose of this study is to develope a case management education program for employees in the long-term mental health care facilities to reflect strength perspective and analyze the program's effectiveness. The participants in this study were 30 employees working in the long-term mental health care facilities in Seoul and Gyeong-gi regions(15 each), and the program's effectiveness was verified with those participants. The total 13 sessions of the education program was offered: three hours per session, and one session a month. The perception on clients(social distance, attitude towards mentally disorder people) and workers' competence(burnout, empowerment) were used as the measuring tool to verify the effectiveness of case management education. For data analysis, technical statistics and t-test were used in this study. As a result of the analysis, the social distance between the employees in the long-term mental health care facilities who participated in the case management education and clients decreased in relation with perception on clients, and attitude score towards clients improved. It was also verified that burnout decreased, and that empowerment improved in relation with the competence of the employees in the long-term mental health care facilities.

• The Journal of the Korea Contents Association
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• v.21 no.6
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• pp.598-608
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• 2021

The purpose of study is to examine the effects of self-esteem and job stress on mental rehabilitation facility workers and through this, it aims to increase self-esteem of mental health facility workers and lower job stress so that it can increase job satisfaction and use it as basic data for program development that can manage these efficiently. The data collection period was from October 1, 2016 to October 20 and the subjects were 129. Regarding data collection method, the data were collected by asking the consent of workers of 33 mental health facilities in metropolitan city and special metropolitan city. The collected data were analyzed using the SPSS WIN 22.0. The finding are as follow; The participants' self-esteem level was 3.04 (±.47) at the maximum of 4, Job stress level was 2.89 (±.68) at the maximum of 5, Job satisfaction was 3.06 (± .62) at the maximum of 4. self-esteem and job satisfaction showed a statistically significant positive correlation. Job stress and self-esteem showed a statistically significant negative correlation. Self-esteem and job stress were the influencing factors, and these two variables have predicted job satisfaction to be 58.8%. It was found that self-esteem and job stress are important factors on job satisfaction. Job satisfaction is improved by developing a program which improves self-esteem of mental health facility workers and reduces job stress so that it manages job satisfaction efficiently.

• Journal of the Korea Society of Computer and Information
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• v.18 no.6
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• pp.91-99
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• 2013

This study has a purpose of analyzing the difference of care giver's subjective awareness of self-efficacy and job satisfaction according to the types of welfare facilities, before studying the structural relationship between the management variables about workers at the welfare facilities for improving the quality of elderly medical welfare service. As a result of empirical analysis, there was no awareness difference of care givers according to the types of the elderly medical welfare facilities, but in general it was emphasized that the care givers' satisfaction with self-efficacy and job satisfaction was very essential in providing the elderly medical service. Therefore, this study has significance that it provided the theoretical fundament for efficient management method about the workers of the elderly medical welfare facilities.

• Journal of Internet of Things and Convergence
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• v.5 no.1
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• pp.1-6
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• 2019

This study was intended to verify the impact on the quality of service for employees of youth training facilities. The purpose of this study is to provide basic data for improving service quality by analyzing the factors influencing service quality of youth training facility workers. Data were collected from 110 youth training facilities in Busan. The results showed that social support, emotional labor and self-efficacy had a static effect on the quality of service. Based on the results of this study, the following suggestions were made. First, in order to enhance social support, it is necessary to strengthen regular networking with other agency workers, interview with middle managers, and counseling. Second, to raise emotional labor, it is necessary to imprint a sense of mission as a youth leader. Psychological and emotional programs should also be developed and implemented. Third, in order to increase the self-efficacy, it is necessary to strengthen the administrative super vision and strengthen related education such as image making.

• Journal of the Korea Convergence Society
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• v.13 no.5
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• pp.173-179
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• 2022

The purpose of this study is to investigate the effects of human rights awareness and types of employers on the service quality of long-term care facilities for the elderly. In this relationship, the study is also to analyze the mediating effects of self-efficacy. The results showed that human righrs awareness had significant direct effects on the service quality, while types of employers did not. Additionally, the mediating effects of self-efficacy was found to be partially significant; mediating effects of self-confidence and task-preference as sub-factors of self-efficacy were significant beween human rights awareness and service quality. Based on the results, it was suggested to develop an education system that raises human rights sensitivity and to secure professionalism through continuing education on human rights.

• Proceedings of the Korean Society of Disaster Information Conference
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• 2022.10a
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• pp.93-94
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• 2022

어린이가 위험에 노출된 경우 그 안전을 확보하기 위해 어린이 안전에 관한 「어린이안전관리에 관한 법률」이 제정되었다. 이에 어린이이용시설종사자는 행정안전부에서 지정하는 어린이 안전교육 전문기관에서 이론 및 실습 교육을 매년 이수하여야 한다. 한국어린이안전재단은 어린이 안전교육 전문인력 및 시설을 확보하여 어린이 안전교육 전문기관으로 지정되었다. 이에 효과적인 안전교육을 제공하기 위한 운영방안에 대해 논의하고 대응한다.

• Korean Journal of Social Welfare
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• v.62 no.1
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• pp.263-289
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• 2010

This study did by purpose to be utilized to basic data for elevation of human rights consciousness of homeless facilities employees through examining their human rights consciousness by investigating human rights sensitivity that can grasp degree of human rights consciousness of homeless facilities employees. The human rights sensitivity of 390 homeless facilities employees who are working at 38 facilities around the whole country is compared and investigated. As a result, human rights sensitivity of employees displayed very low score by average 64.55 points in total score 150 points. Human rights sensitivity academic career of employees was shown meaningful difference, and human rights consciousness of substantial administrator is appeared very low in human rights sensitivity by duties. According to the existence and nonexistence of human rights education at the homeless facilities, the employs who had got human rights education shows higher human rights sensitivity than the employs who had not go human rights education. Therefore, regular program that can enforce human rights education Collectively as a formal curriculum in homeless facilities should be established and it's proposed to develop practical and efficient human rights education manual case by case related with the violation of human rights.

• The Journal of the Convergence on Culture Technology
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• v.5 no.4
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• pp.99-104
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• 2019

The purpose of this study is to investigate the effect of emotional labor behavior of employee at geriatric long-term care(LTC) facilities on job burnout and service quality focusing on the emotional leadership of superior to improve the working environment of LTC employee and provide the high-quality service to seniors. First, it is appeared that between emotional labor behaviors deep acting has a negative effect on job burnout, in contrast surface acting has a positive effect on job burnout. and, emotional labor behavior has positive influence on service quality. Second, self efficacy has partial mediating effect of tangibility, reliability, assurance and empathy on service quality only for the deep acting between emotional labor behaviors. Third, between emotional labor behavior, emotional leadership has moderating effect on emotional depletion and deterioration of personal accomplishment. In contrast, moderating effect of emotional leadership is not appeared on surface acting and depersonalization. In conclusion, further study is required to improve service quality of elderly in LTC facility and working environment of LCT facility workforce.