Journal of the Korea Society of Computer and Information (한국컴퓨터정보학회논문지)

Korean Society of Computer Information (한국컴퓨터정보학회)
권호 표지
DOI QR코드

DOI QR Code

The Efficient Management Method about the Workers of the Welfare Facilities for Improving the Quality of Elderly Medical Service

노인의료서비스의 질적 제고를 위한 시설종사자 관리의 효율화 방안

  • 조우홍 (광주여자대학교 실버케어학과) ;
  • 박천규 (광주여자대학교 실버케어학과) ;
  • 손명동 (광주여자대학교 실버케어학과)
  • Received : 2013.04.27
  • Accepted : 2013.05.05
  • Published : 2013.06.28
Download PDF
⟨ Previous Next ⟩

Abstract

This study has a purpose of analyzing the difference of care giver's subjective awareness of self-efficacy and job satisfaction according to the types of welfare facilities, before studying the structural relationship between the management variables about workers at the welfare facilities for improving the quality of elderly medical welfare service. As a result of empirical analysis, there was no awareness difference of care givers according to the types of the elderly medical welfare facilities, but in general it was emphasized that the care givers' satisfaction with self-efficacy and job satisfaction was very essential in providing the elderly medical service. Therefore, this study has significance that it provided the theoretical fundament for efficient management method about the workers of the elderly medical welfare facilities.

이 연구는 노인의료복지서비스의 질적 제고를 위해 노인의료복지시설 소속 종사자들을 대상으로 관리의 변수들 간의 구조적인 관계를 살펴보기 이전에 시설유형에 따른 자기효능감과 직무만족에 대한 요양보호사들의 주관적 인식의 차이를 분석해 보고자 하였다. 실증분석결과 요양보호사들이 근무하는 노인의료복지시설 유형에 따른 인식의 차이는 없었지만 전체적으로 요양보호사들의 자기효능감과 직무만족의 충족이 노인의료서비스 제공에 있어서 중요하다는 것을 강조하였다. 따라서 이 연구는 노인의료복지시설 종사자 관리의 효율화 방안을 위한 이론적 기초를 제공하였다는데 그 의의가 있다.

Keywords

References

  1. Moon, Yu Seok. The Influence of Police Officers' Self-efficacy on Their Job Satisfaction and Organizational Committment, The Korean Journal of Local Government Studies, Vol.13, No.4, p.85, 2009.
  2. Ha, Yun Ju ․Moon, Ji Young ․Kim, Jin Ha. The effect of work satisfaction and self leadership of members of small and middle-sized hospital on organizational commitment, Journal of The Korean Academic Association of Business Administration, p.480, 2012.
  3. Elderly Health Welfare Business Information, 2012.
  4. Bandura, A. Self-efficacy: toward a unifying theory behavioral change. sychological Review, Vol.84 , No.2, 191-215, 1977. https://doi.org/10.1037/0033-295X.84.2.191
  5. Hong, Hyun Kyong. The effects of self-efficacy on job embeddedness, innovation behaviorand organizational citizenshipbehaviors, Graduate School, Sejong University, pp.8-9, 2012.
  6. Kim, Mun sung. Park, Sung chul. Determinants and Outcomes of Self-efficacy, GRI REVIEW Vol. 12, No.2, p.9, 2010.
  7. Bandura, A. Perceived self-efficacy in cognitive development and functioning, Education Psychologist, Vol.28, No.2, 117-148, 1993. https://doi.org/10.1207/s15326985ep2802_3
  8. Oh, Sae-Yoon, The Impact of Social Intelligence on Self-efficacy at the Administrative Service Encounter -Centering on the Moderating Effect of Narcissism -The Korean Association For Governance, The Korean Governance Review, Vol.18, No.1, 192-193, 2011.
  9. E. A. Locke, "The nature and causes job satisfaction. In M. D. Dunnett(ed)," Handbook of Industrial and Organizational Psychology, Chicago, Rand McNally, pp.1300-1307, 1976.
  10. Kwon, Hyeok Gi. Park, Bong Gyu. The Effects of Transformation Leadership And Self-Efficacy On Job Satisfaction- Moderating Roles $\alpha$ Work Flow And Organizational Commitment-, Journal of Human Resource Management Research, Vol.17, No.2, p.207, 2010.
  11. Kim, Seok-Youn. The Study of Effective Relationships Among on Hotel Employe's Career Management, Job satisfaction, Job commitment, and Customer Orientation, Dept.of Hotel & Tourism Management Graduate school, Tong-Myong University, p.24, 2010.
  12. Locke, E. A. The Nature and Causes of Job Satisfaction, ed. In Dunnette, Handbook of Industrial and Organizational Psychology, Chicago: Rand McNally, 1976.
  13. L. Wu and I. J. Norman, "An investigation of job satisfaction, organizational commitment and role conflict and ambiguity in a sample of chinese undergraduate nursing students," Nurse Education Today, Vol.26, No.4, pp.304-314, 2006. https://doi.org/10.1016/j.nedt.2005.10.011