• Title/Summary/Keyword: 승무원

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Factors Affecting on Organizational Commitment of Airline Flight of Crew in Convergency Society: Focus to Safety, Working Condition and Organizational Justice (융복합 사회에서 민간 항공사 운항승무원의 조직몰입 결정요인: 안전, 근무조건, 조직공정성을 중심으로)

  • Noh, Yo-sup
    • Journal of the Korea Convergence Society
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    • v.6 no.4
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    • pp.55-64
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    • 2015
  • The purpose of this study is to analyze the relationship between the safety, working condition and the organizational commitment among crews members of airline companies in Korea. The data were collected from 230 employees of the a private airline company who gave their informed consent and completed a self-reported questionnaire in November, 2014. A structural equation model was established. The fitness of the hypothetical model was adequate (${\chi}^2=88.424$, df=48, RMR=0.044, GFI=0.940, CFI=0.964, NFI=0.926, IFI=0.965). Analysis of the hypothetical model demonstrated that effects of safety, working condition were significantly correlated with organizational justice and organizational commitment. The results of this study indicate that it is necessary to develop a safety program and working condition to encourage better organizational commitment of the pilot, leading to a brighter future for domestic airline business.

Study of the Health Recognition and Health Behavior Practice of Flight Attendants (승무원의 건강인식과 건강행위실천에 관한 연구)

  • Lee, Jung-Hyun;Kim, Seol-Hee
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.12
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    • pp.7204-7213
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    • 2014
  • This study examined the impact on work life on health recognition and health behavior practices. The data was collected from 314 flight attendants from June to July 2014 in A airline. Questionnaires were used to measure the levels of health recognition, health behavior practice, Stress index, external image, and the impact on the work life. The data was analyzed using descriptive statistics, T-test, ANOVA, Pearson's correlation, structural equating model using the SPSS AMOS 18.0 program. The research showed that health care influences the external image and work life, and the health behavior practice influences the stress management. A survey of the various influencing factors of work life will be needed in terms of human resource management to provide quality service to customers, and health care programs for flight attendants in workplace will be needed.

The Structure and the Effect of Crisis Storytelling (위기상황에서 스토리텔링의 구성방식과 효과에 대한 분석)

  • Hong, Sook-Yeong;Cho, Seung-Ho
    • The Journal of the Korea Contents Association
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    • v.14 no.12
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    • pp.683-693
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    • 2014
  • This research examines a storytelling of a crisis presented in news coverages about Asiana Airline accident happened at San Francisco airport on July 6th, 2013. and investigate how the storytelling affects public's image toward an organization. To answer the research questions, qualitative content analysis of news articles (n=101) and survey (n=125) were employed. The subjects for the content analysis were Chosun Daily Newspaper and Hankyoreh Daily Newspaper, and the period of news articles is range from June 6th, 2013 to June 12th, 2014. The results showed that 10% out of total news articles was positive description toward stewardess who handled the crisis well in emergence situtation. The major expressions of depicting the stewardess's heroic activities in the news articles were tears, composure, hero, quick response, sacrifice, sorry, and so on. The online survey was conducted from Nov. 15, 2013 to Feb. 14, 2014 and found that the stewardess heroic activity influenced positively public's evaluation on Asian airline's crisis management and image of the company.

Change of safety consciousness of passengers onboard ship after the Sewol ferry incident (세월호 사고 발생에 따른 여객선 승객의 안전의식 변화)

  • Hwang, Kwang-Il
    • Journal of Advanced Marine Engineering and Technology
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    • v.38 no.9
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    • pp.1156-1162
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    • 2014
  • To prevent the Sewol incident again, by which the victims are 294 dead and still 10 missing, this study analyzed the change of safety consciousness of passengers onboard ship comparatively before and after the Sewol incident. The survey had performed 2 times at Jeju coastal cruise terminal at February 2014 and May 2014, and effective respondents were 394 and 401, respectively. After the Sewol incidents, the answers' ratio that they would follow the routes that the crews show and they would follow the crews' evacuation guides are decreased 24.5% and 18.5%, respectively. This means that the reliability on the crew members were decreased. Although 77.6% passengers responded that they felt nervousness onboard ship, 60% did not take safety lesson(s) and 45% did not know how to wear a life jacket. And also over 50% did not check the evacuation route map and the location of lifeboat, respectively. Meanwhile, 86.9% respondents answered the system of safey lesson should be changed, which has normally done by TV set.

Simulation of Rollover Crashes and Passenger Injury Assessment for a Wheeled Armored Vehicle (차륜형 전투차량 전복 시 승무원 안전성 확보를 위한 시뮬레이션 연구)

  • Lee, Gyung-Soo;Jung, Ui-Jin;Park, Gyung-Jin
    • Transactions of the Korean Society of Mechanical Engineers A
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    • v.38 no.4
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    • pp.385-391
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    • 2014
  • A wheeled armored vehicle is a military vehicle that has been developed to enhance combat capabilities and mobility for the army. The wheeled armored vehicle has a high center of gravity, and it operates on unpaved and sloped roads. Therefore, this vehicle has a high risk of rollover crashes. To design the interior of the military vehicle, the crew's safety during rollover crashes is an important factor. However, actual vehicle tests for design are extremely expensive. In this paper, nonlinear dynamic analysis is performed to simulate the rollover crashes and the passenger injury is assessed for a wheeled armored vehicle. The scope of this research is the rollover condition, FE modeling of the wheeled armored vehicle and the dummy, arrangement of dummies, assessment of passenger injuries, and simulation model for rollover crashes.

Survey on the Adoptability of IT and Smart Sensor Technologies into the Next-Generation High-Speed Train (차세대 고속전철에 적용할 IT 및 스마트센서 기술의 수용성에 관한 조사 연구)

  • Chang, Duk-Jin;Kang, Song-Hee;Song, Dahl-Ho
    • Journal of the Korean Society for Railway
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    • v.12 no.5
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    • pp.649-655
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    • 2009
  • To join the leading four countries in high speed railway technology, the next generation high speed railway technology development project is undergoing. And, applying the IT for the safety and convenience of a passenger and an attendant is one of the research topics of the project. From the 24 derived candidate IT applications, the seven applications, such as information on an individual LCD monitor, an emergency or reminder notification, an Internet connection, remote communication with an attendant, air quality monitoring, extraordinary noise detection, and detection of an emergency in the lavatory, were selected to be implemented on the next generation train. In this paper, we presented the survey that was performed to make the selection process to be objective. Additional findings, such as what other services a passenger wishes to be provided, what activities passengers prefer to do based on duration of the trip, and things that make a passenger discomfort, were summarized.

Awareness level of basic emergency treatment by airline cabin crew (항공기 승무원의 기본응급처치 의식 조사)

  • Rho, Sang-Gyun;Lee, Jae-Gook;Lee, Jung-Hyun;Kim, Jee-Hee
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.9
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    • pp.4075-4082
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    • 2011
  • In the event of the emergency patient care, cabin crew must take the charge of the first responder quickly. The basic emergency treatment knowledge of the cabin crew consisted of 80.5%~97.8% when the emergency scene showed up in the passenger and the types of emergency care with that the cabin crew could cope were bleeding control, fever, seizures, myocardial infarction, airway management, and partial airway obstruction management. Considering these cares, the improper emergency types revealed approximately 3.2%~20.0%. In airway obstruction there was followed by loss of consciousness and this led to cardiac arrest. In case of cardiac arrest, the cabin crew must know how to check breathing and to use the automated external defibrillator(AED). The life-threatening cardiac arrest can happen to any passenger in any time, so the cabin crew should meet with the emergency accident and apply the AED to the cardiac arrest victim.

Vicarious Trauma and Posttraumatic Growth in Emergency Workers, Subway Operators, and Child Protective Service Workers (응급구조원, 지하철 승무원, 아동보호전문기관 사회복지사의 대리 외상과 외상 후 성장)

  • Rhee, Young Sun;Lee, So Rae;Joo, Sung A;Ko, Young Bin;Kim, Ye Jin;Han, In Young
    • Korean Journal of Social Welfare Studies
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    • v.43 no.1
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    • pp.249-273
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    • 2012
  • Certain professionals face repeated exposure to traumatic events throughout their career. Although typically linked to pathological outcomes, research has identified sustained positive benefits and posttraumatic growth (PTG) as consistent posttrauma outcomes in occupational exposed to trauma. This study investigated the association of occupation, subjective psychological distress to a traumatic event, and demographic characteristics with posttraumatic growth in emergency workers (firefighters, rescue, and ambulance personnel), subway operators, and child protective service workers. The study led to the following conclusions: First, all three groups are risk groups of PTSD, especially, subway operators demonstrated the highest degree. Child protective service workers demonstrated the highest degree of PTG and emergency workers and subway operators followed respectively. Second, vicarious trauma and PTG were significantly correlated, in particular, invasion and avoidance were more highly correlated. Third, multivariate analysis revealed that occupation, invasion, avoidance, religion, and sex were significantly associated with PTG. Discussion addresses the need to serve mental health service and to apply concept of PTG for occupations exposed to trauma.

A Study on Minimum Cabin Crew Requirements for Korean Low Cost Air Carriers

  • Yoo, Kyung-In;Kim, Mun-Kyung
    • The Korean Journal of Air & Space Law and Policy
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    • v.33 no.2
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    • pp.291-314
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    • 2018
  • In recent 3 years, Korea's low-cost airlines have expanded their areas of passenger transportation not only to domestic market but also to Japan, China, Southeast Asia and US territory as a total of 6 companies (8 airlines including small air operation business carriers). Currently, three more airlines have filed for air transportation business certification as future low-cost carriers, and this expansion is expected to continue. To cope with the aggressive airline operations of domestic and foreign low-cost carriers and to enhance their competitiveness, each low-cost airline is taking a number of strategies for promoting cabin service. Therefore, the workload of the cabin crew is increased in proportion to the expansion, and the fatigue directly connected with the safety task performance is increased. It is stipulated in the Enforcement Regulations of the Korea Aviation Safety Act that at minimum, one cabin crew is required per 50 passenger seating capacity, and all low cost carriers are boarding only the minimum cabin crew. Sometimes it is impossible for them to sit in a floor level emergency exit for evacuation, which is the main task of the cabin crew, and this can cause confusion among evacuating passengers in the event of an emergency. In addition, if one of the minimum cabin crew becomes incapacitated due to an injury or the like, it will become a serious impediment in performing emergency evacuation duties. Even in the normal situation, since it will be violating the Act prescription on the minimum cabin crew complement, passengers will have to move to another available airline flights, encountering extreme inconvenience. Annex 6 to the Convention on International Civil Aviation specifies international standards for the determination of the minimum number of cabin crew shall be based only on the number of passenger seats or passengers on board for safe and expeditious emergency evacuation. Thereby in order to enhance the safety of the passengers and the crew on board, it is necessary to consider the cabin crew's fatigue that may occur in the various job characteristics (service, safety, security, first aid)and floor level emergency exit seating in calculating the minimum number of cabin crew. And it is also deemed necessary for the government's regulatory body to enhance the cabin safety for passengers and crew when determining the number of minimum cabin crew by reflecting the cabin crew's workload leading to their fatigue and unavailability to be seated in a floor level emergency exit on low cost carriers.