• Proceedings of the Korea Society of Costume Conference
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• 2003.05a
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• pp.39-39
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• 2003

본 연구의 목적은 의복 구매시 백화점 및 시장에서 구매한 소비자의 의복 소비가치와 소비자 만족의 관계를 조사하여 비교하며, 이들 변인의 인구 통계학적 특성에 따른 차이를 알아보고, 의복 소비 가치와 인구통계학적 변인이 소비자 만족에 미치는 영향을 규명하는 것이다. 연구방법은 질문지법을 사용하였으며, 피험자는 서울 및 서울 근교에 거주하는 20∼50대 성인여성 364명이었다.

• Journal of Digital Convergence
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• v.20 no.5
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• pp.197-203
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• 2022

This research emphasized the importance of consumers' perceived value and verified the mediating effect of innovation in the effect of consumers' perceived value on the purchase intention of new energy vehicles. To verify this, a survey was conducted on Chinese consumers. The verification results are as follows. First, it was verified that environmental value, social value, quality value, and economic value, which are sub-factors of perceived value, all have a significant positive effect on innovation. Second, it was found that innovation had a significant positive effect on purchase intention. Third, it was proved that innovation have partial mediating effects in the relationship between environmental values, social values, quality values, economic values, and purchase intention. Finally, the implications of this study result and future research directions were discussed.

• Journal of the Korea Society of Computer and Information
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• v.26 no.1
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• pp.275-281
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• 2021

The purpose of this research is to explore what factors affect consumers' purchasing decisions when purchasing artificial intelligence artworks. The research pointed out that in the real shopping model, customer perceived value includes three dimensions: product perceived value, service perceived value and social perceived value. On this basis, an artificial intelligence work purchase decision-making influence model was constructed, and an online survey was attempted to collect data. Through analysis of the reliability, effectiveness and structural equations of SPSS24.0 and AMOS24.0, and scientific verification and analysis, we found that product cognitive value and service cognitive value have a positive impact on consumers' purchase intentions, but social cognition Value has no positive effect on consumers' purchasing intentions.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2013.10a
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• pp.588-590
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• 2013

This study aims to explore and understand better how consumers' value orientation relates to consumer's intention to use and Word-of-Mouth behaviors in using Web sites. Consumers have perceptions of the shopping value they acquire during their experiences in navigating Web sites. This consumer's shopping value is considered as utilitarian shopping value, information shopping value, and hedonic shopping value. The current paper proposes that value orientation of consumers in Web sites would consequently affect consumer attitude such as intention to use and Word-of-Mouth. In addition, the research investigates the moderating effect of consumer's personality between consumer's shopping value and consumers' attitude in Web sites. For testing the hypothesized research model, survey and Lisrel analysis are conducted. The findings emphasize that online providers need to focus on the perceived values most salient to consumers in order to improve their profitability. Furthermore, providers may also identify the reason why consumers perceive these values much lower when using the Web sites.

• Proceedings of the Korean Society of Computer Information Conference
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• 2013.07a
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• pp.405-408
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• 2013

본 연구에서는 기존에 존재하는 제품을 대체하고 보완하는 기능을 가진 새로운 유형의 컴퓨터가 시장에서 받아들여지지 않아 실패하는 요인을 연구하였다. 제품실패의 원인을 소비자가 제품의 가치를 부정적으로 지각하는 것에 두고, 가치 지각에 영향을 주는 요인들을 소비자가 제품을 사용하여 얻게 되는 혜택과 제품을 사용하는데 소요되는 비용으로 구분하여 영향관계를 파악하였다. 넷북을 대상으로 실증 연구한 결과 소비자가 신제품의 가치에 대해 부정적으로 지각하는 것은 사용의도에 부정적으로 영향을 미치는 것으로 나타났다. 그리고 소비자가 새로운 유형의 컴퓨터에 대해 지각하는 비용은 신제품의 가치를 부정적으로 지각하는데 유의하게 영향을 미치는 것으로 나타났다. 다만 소비자가 새로운 유형의 컴퓨터에 대해 혜택을 부정적으로 지각하더라도 이는 가치를 부정적으로 지각하는데 영향을 미치지 않았다.

• Journal of the Korean Society of Food Science and Nutrition
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• v.44 no.1
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• pp.152-159
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• 2015

The purpose of this study was to analyze how consumers make links between convenience meat products and self-relevant consequences and value. Surveys on convenience meat product consumption patterns and hard laddering based on means-end chain theory were conducted from April 21 to April 25, 2014 and targeted 200 consumers in the US. The most preferred cooking method of convenience meat product was roast (25.9%) and the most common information medium was suggestions by friends and parents (37.1%). The main as well as desired places of purchasing were both the supermarket (33.6% and 27.3%, respectively). The most preferred promotion method was free sample events (38.5%). From analyzing means-end chains of convenience meat products, the most dominant value chain was 'taste (A)'-'good taste (C)'-'feel good (V)'. These results show that consumption of convenience meat products will increase when consumer expectations of taste and satisfaction are met. Further, results of the value measurement provide information on consumer satisfaction and needs and can be applied to set marketing strategies for Korean style convenience meat products.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.22 no.10
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• pp.1287-1293
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• 2018

This study tested relationship between consumer's motivation for mobile shopping and their value of shopping, satisfaction, and repurchase intention. The result of the analysis deduced four factors in motivation for mobile shopping-: ubiquity, convenience, impulsiveness, and economic feasibility. The results indicated that motivation for mobile shopping and consumers' value of shopping have a significant influence on each other. Specifically, impulsiveness had a considerable influence on hedonic shopping value, whereas convenience had a significant influence on utilitarian shopping value. In addition, motivation for mobile shopping and value of shopping had a significant influence on consumer satisfaction and repurchase intention. To put it concretely, among the motives of mobile shopping, ubiquity is found to be the factor influencing consumer satisfaction and repurchase intention the most. Lastly, consumers' shopping value influences consumer satisfaction and revisiting intention significantly. This result provides useful base data for establishing distinctive marketing strategies in the rapidly growing mobile shopping market.

• Journal of Venture Innovation
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• v.6 no.4
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• pp.99-111
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• 2023

This study aims to confirm that consumers' satisfaction with online shopping websites has changed to a phenomenon different from the past. In other words, in a situation where the use of e-commerce is expanding worldwide after the pandemic and various types of commerce such as mobile commerce and social commerce are formed, the consumer's information processing and decision-making process are meaningful in examining the behavior that has been changed based on the perceived motivation level of consumers by the new environment according to the consumption value and personal characteristics perceived by the consumer. In other words, the purpose of this study was to investigate the effect of consumption value and need for cognition on the satisfaction toward online websites as a mediating role in the trust of the website. As a result of testing Hypothesis 1, not only the hedonic value of the consumer for the website but also the utilitarian value had a positive influence on the satisfaction toward the website, and in particular, the utilitarian value showed a relatively greater influence than the hedonic value. However, the negative relationship between the need for cognition and satisfaction was found to be at a significant level under one-sided verification. In Hypothesis 2, only the utilitarian value among the consumption values of 2-1 showed a positive effect on satisfaction through a mediating role of trust. It was confirmed that the utilitarian value among the consumption values was an important factor in the satisfaction toward the website. The significance of this study is that, unlike previous research results, not only consumption value based on senses and emotions but also utilitarian value has a greater influence. Therefore, utilitarian value and need for cognition have a stronger influence on satisfaction if they play a mediating role based on the trust of the website used by consumers. These findings reflect the current market trend of online consumption, and they are helpful in the management and strategy of online websites based on consumer behavior understanding and major factors.

• Proceedings of the Korea Contents Association Conference
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• 2015.05a
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• pp.363-364
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• 2015

본 연구는 모바일 쇼핑의 급증과 더불어 성장하고 있는 O2O(Online-to-Offline) 시장에서 소비자가 추구하는 쇼핑가치(shopping values)를 충족시켜줄 수 있는 웹사이트를 구축하기 위한 요인들을 탐색함으로써 이들 쇼핑가치와 웹사이트 성공요인 간 관계가 향후 소비자의 재구매의도와 같은 고객충성도에 미치는 영향을 고찰하는 데에 그 목적이 있다. O2O 시장에서는 온라인 웹사이트로 소비자를 유도하여 필요한 정보를 제공한 후 관련 제품과 서비스를 수령할 때에는 다시 오프라인으로 유도함으로써 잠재 고객을 확대하고 기존 소비자의 구매를 확대시키고자 한다. 따라서 소비자가 제품과 서비스를 접하는 첫 관문인 웹사이트 설계는 중요한 고려대상이다. 기존 B2C(Business-to-Consumer) 환경에서는 온라인과 오프라인이 각각 독립적인 채널로 운영된 데에 반해 O2O 환경에서는 온라인과 오프라인의 통합으로 시너지 효과를 추구하기 때문에 O2O 채널을 이용하는 소비자가 추구하는 쇼핑가치는 기존 B2C와 다르며 본 연구에서는 새로운 O2O 환경에서 이러한 소비자의 쇼핑가치를 충족시켜줄 수 있는 성공적인 웹사이트 요인을 탐색하고자 한다.

• Culinary science and hospitality research
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• v.22 no.7
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• pp.222-234
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• 2016

This study measures the impact of restaurant franchise brand equity and brand value on consumer loyalty and customer satisfaction. The purpose of this study was to investigate the relationship between variables based on previous studies. The survey for this present study was conducted from consumers who visited in a franchise restaurant within three months. in Seoul and the metropolitan area. Research revealed that brand equity and value of the franchise restaurant appeared to have a positive impact on customer loyalty, and then consumer loyalty exhibiting a positive impact on consumer satisfaction. In addition, brand equity and value of the franchise restaurant showed a positive impact on customer loyalty.