• Title/Summary/Keyword: 세대 차이

Search Result 803, Processing Time 0.028 seconds

A Study on the Effect of IT Service Quality on User Satisfaction and Customer Loyalty: Focusing on the Perception Difference between the MZ Generation and the Existing Generation (IT서비스품질이 사용자만족과 고객충성도에 미치는 영향: MZ세대와 기성세대간 인식차이를 중심으로)

  • Shin, Soo-Haeng
    • Journal of Industrial Convergence
    • /
    • v.20 no.1
    • /
    • pp.13-21
    • /
    • 2022
  • Globally, the baby boomer generation is economically retired, and the MZ generation is emerging as a new economic force. This study demonstrated the effect of service quality on user satisfaction and customer loyalty for IT services, and checked whether it had a moderating effect on the MZ generation's perception of service quality and its effect on user satisfaction. In addition, we tried to find implications for service satisfaction of the MZ generation. For this purpose, valid responses were obtained from 496 members of companies receiving IT services from Company A. then, a hierarchical regression analysis were performed to verify the hypothesis. As a result of the analysis, the influence relationship between service quality, user satisfaction, and customer loyalty was confirmed, similar to the results of previous studies, and it was confirmed that the negative moderating effect of lower perception of user satisfaction through interaction. Therefore, it can be suggested that there is a need to develop a new digital-based service that can share and sympathize with special experiences, consumption values and beliefs. In the future, if research is conducted on a variety of consumers, it will be possible to more accurately explore the service perception of the MZ generation.

Study on the realization of pause groups and breath groups (휴지 단위와 호흡 단위의 실현 양상 연구)

  • Yoo, Doyoung;Shin, Jiyoung
    • Phonetics and Speech Sciences
    • /
    • v.12 no.1
    • /
    • pp.19-31
    • /
    • 2020
  • The purpose of this study is to observe the realization of pause and breath groups from adult speakers and to examine how gender, generation, and tasks can affect this realization. For this purpose, we analyzed forty-eight male or female speakers. Their generation was divided into two groups: young, old. Task and gender affected both the realization of pause and breath groups. The length of the pause groups was longer in the read speech than in the spontaneous speech and female speech. On the other hand, the length of the breath group was longer in the spontaneous speech and the male speech. In the spontaneous speech, which requires planning, the speaker produced shorter length of pause group. The short sentence length of the reading material influenced the reason for which the length of the breath group was shorter in the reading speech. Gender difference resulted from difference in pause patterns between genders. In the case of the breath groups, the male speaker produced longer duration of pause than the female speaker did, which may be due to difference in lung capacity between genders. On the other hand, generation did not affect either the pause groups or the breath groups. The generation factor only influenced the number of syllables and the eojeols, which can be interpreted as the result of the difference in speech rate between generations.

Comparison and Analysis of LTE-Advanced and IEEE802.16m Based on Data Transmission Speed Theory and Measurement (데이터 전송속도 이론 및 측정 기반의 LTE-Advanced와 IEEE802.16m의 비교 분석)

  • Yoo, Hwang-Jun;Ka, Min-Kyoung;Kim, Bong-Hyun;Cho, Dong-Uk;Kim, Jong-Ouk
    • Proceedings of the KAIS Fall Conference
    • /
    • 2011.12a
    • /
    • pp.231-234
    • /
    • 2011
  • 현재 상용화 중인 4세대 이동통신의 사용자가 급증하고 있다. 현재 4세대 이동통신 국내 가입자는 천만 명이 넘어섰으며, 4세대 이동통신에 어느 기술이 사용이 되고 데이터 전송속도가 얼마나 빠른지 알고 사용하는 사람은 많지 않다. 따라서 본 논문에서는 4세대 이동통신에 사용되고 있는 3GPP계열의 LTE-Advanced와 와이맥스 계열의 IEEE802.16m의 데이터 전송속도 기반의 이론적인 속도값과 현재 상용화된 4세대 이동통신의 데이터 전송속도의 실제 측정값을 비교, 분석하여 상호간의 특징적 차이를 분석하는 연구를 수행하였다.

  • PDF

Estimation of Parking Requirements of an Apartment (공동주택 주차장 설치기준)

  • Oh, Jae Hak;Park, Junsik
    • KSCE Journal of Civil and Environmental Engineering Research
    • /
    • v.29 no.4D
    • /
    • pp.451-457
    • /
    • 2009
  • This study verifies parking requirements of an apartment suggested in parking generation law in Korea through analysing the surveyed parking generation rate. It is revealed that the parking requirements according to the gross floor area in parking generation law is similar to the surveyed parking generation rate as an average but the differences of each requirements by region and apartment's size are not significant. Parking generation rate results in strong correlation with the number of household rather than the gross floor area, and the new requirements suggested in this study, based on the number of household, shows significant difference by region and apartment's size, which is consistent with common sense. This study suggests parking requirements of an apartment, based on the number of household, by region and apartment's size for 6 groups. Surveyed parking generation rate of each group is fitted to statistical distribution and the mean value of fitted statistical distribution is suggested as the parking requirements of each group. Parking requirements based on the number of household is easily recognized of its relative and absolute value, and moreover is consistent with the surveyed parking generation rate.

Generational Fandom Culture Shift in K-Pop Idol Fandom and Social Media Use (팬덤의 소셜 미디어 이용 양태에 따른 아이돌 세대별 팬덤 문화의 변화)

  • Han, Mihwa;Na, Eunkyung
    • The Journal of the Korea Contents Association
    • /
    • v.22 no.2
    • /
    • pp.605-616
    • /
    • 2022
  • Given that the current Idol fandom has been enormously affected by the development of digital technology such as the Internet, mobile or social media, this study explored how generational fandom culture has been shifted depending on the fandom's use of differential online platforms and services, i.e., online community vs. social network services. The survey results indicate that 3rd generation fandom showed significantly greater intimacy, greater attachment/worship, greater similarity toward Idol stars as well as greater fandom loyalty and greater fandom identity than 1st and 2nd generation fandom. Similarly, compared to online community centered fandom, social network centered fandom showed greater intimacy, greater attachment/worship, greater similarity as well as greater fandom loyalty and identity than community-centered fandom.

Two Generations in Texas Dialect

  • Park Jookyung
    • MALSORI
    • /
    • no.29_30
    • /
    • pp.1-18
    • /
    • 1995
  • 미국 남부 방언은 그 지역의 광대함과 아울러 그 지역에 속하는 언어사용자들의 언어 문화 및 역사적인 다양성에 의해 결코 한 가지 방언으로 취급할 수 없는 것임에도 불구하고 많은 경우에 그렇게 다루어져 왔다. 특히 소위 '남부 방언의 특징적 요소'로서 몇몇 자질들에 대한 연구가 많이 이루어져 왔다. 본 논문의 목적은 텍사스 지역방언에 이러한 남부 방언의 특징적 자질이 어느 정도 유지되고 있는가를 알아보고, 아울러 두 세대간에 언어적 차이가 있는지, 있다면 그 변화의 방향은 어느 쪽으로 전개되어가고 있는지를 밝히려는 데 있다. 이를 위하여 토박이 텍사스 인에 한하여 한 가정에서 두 세대(늙은 세대와 젊은 세대)를 대표하는 정보제공자 두 명씩을 각각 추출하여 네 가정 모두 여덟 명에게서 얻은 언어자료를 녹음하여 이를 분석, 정리하였다. 텍사스 지역방언에 대해 밝혀진 주요 내용은 다음과 같다. 1. /l/앞에 나오는 단순모음 /i/는 [$r{\partial}$] 또는 [$r{\partial}$]로 이중모음화된다. 2. 강세음절에서 비음 앞에 나오는 /e/와 /I/는 중화된다. 3. 늙은 세대에서는 /a/와 /${\supset}$/가 융합되어 쓰이나, 젊은 세대에서는 융합이 일어나지 않는다. 4. 이중모음 /ar/는 /a:/또는 /a/로 단순모음화하는 것으로 보인다. 5. 이중로음 /$a{\mho}$/ /$o{\mho}$/의 앞모음이 전설화한다. 6. [u], [ju] 와 [${\mho}$]는 모두 [${\mho}$]로 된다. 7. [w] 와 [M]는 일관성 없이 교대로 사용되나 [M]는 특히 늙은 세대에서 더 많이 사용된다.

  • PDF

An Empirical Study on the Impact of Korea Wave on the number of Foreign Tourists to Korea by age (한류가 연령별 외국인 관광객 방한에 미치는 영향에 관한 실증연구)

  • Lee, Yun-Jae;Shim, Kieun;Hong, Hye-Jeong
    • Management & Information Systems Review
    • /
    • v.36 no.2
    • /
    • pp.21-35
    • /
    • 2017
  • The Korea Wave has been spread out all over the world since 1990s. Therefore, it can be seen that the Korea wave phenomenon is one of determinants of international tourism demand for Korea in addition to the macro factors such as population, GDP per capita, exchange rate, distance, etc. Existing studies have focused on analyzing the impacts of the Korea wave on the international tourism demand for Korea by using the aggregated data. However, the impacts of the Korea wave inducing tourism vary in different age groups. In this study, we conduct empirical analysis in order to explore how different the effects of Korea wave on the demand of foreign tourists visiting to Korea in different age groups are. The estimation results show that the Korea Wave influences most on international tourism demand for Korea in the age group of the under-20s. Noticeable is that the estimated effects of the Korea Wave on international tourism demand for Korea in the age group of the over-50s are higher than those in the 30s and 40s. This indicates that the parent generations visit Korea together with their young children who are most affected by the Korea Wave. Through this study, it is necessary to develop strategies for tourism marketing linked to children and parents, and to develop tourism products to increase the number of foreign visitors to Korea in the 30s and 40s.

  • PDF

Need Assessment for the Operation of Outplacement Support Service for Echo Generation (에코세대의 전직지원서비스 운영을 위한 요구분석)

  • Yun, Ji-Yeun;Yoon, Gwan-Sik
    • Journal of Practical Engineering Education
    • /
    • v.7 no.1
    • /
    • pp.47-55
    • /
    • 2015
  • This study has the objective of proposing the basic data for the political and administrative support needs so that the Echo generation can be prepared with the supper-aged society, by verifying the perception level and degree of necessity about the outplacement support service, whether they want to be serviced or not, and necessary contents in the service with the employed people and non-employed people as objects among the Echo generation in the Southeast region. The study result derived from these effort is illustrated as follows. The perception level of the Echo generation about outplacement support service showed to be significantly different according to the gender, age, industry type, and career. The degree of needs was significantly different depending on the age. For the provision period of the outplacement support service, the opinions were that 3 months before the retirement was most appropriate. The intention of participation when the outplacement support service is provided showed to be significantly different depending on the age.

A Study on the Cognition of Socialization in Caring : Effects of Political Ideology and Generation(age) (아동 돌봄의 사회화 인식에 관한 탐색적 연구 : 정치성향과 세대(연령)의 효과를 중심으로)

  • Jeong, Eun Su;Lim, Hyo yeon
    • The Journal of the Korea Contents Association
    • /
    • v.17 no.3
    • /
    • pp.431-443
    • /
    • 2017
  • This study explored factors influencing socialization of child care. Political ideology and age were found as major predicting factors of socialization of care. Age, especially, was confirmed as an important predicting factor of socialization of care. Also, those with more progressive political ideology had the higher level of socialization of care. This finding reassured that socialization of care were considered as political issues in Korea. Income did not predict socialization of care, although it is said that a tax increase provoked conflicts between socioeconomic classes. Issues of caring were shared among people regardless of income levels. Therefore, specific interventions are necessary for preventing caring issues from using as a political lever, overcoming value differences between generations, and promoting social integration.

A Study on the Influence of Consumer Characteristics on Purchasing Behavior of Eco-Friendly Vehicles in Service Management (서비스 경영에 있어서 친환경 자동차 구매 행동에 미치는 소비자 특성의 영향에 관한 연구)

  • Yim, Ki Heung;Park, Chun Gyu
    • Journal of Digital Convergence
    • /
    • v.17 no.5
    • /
    • pp.179-189
    • /
    • 2019
  • The market participation and development of major manufacturers of next-generation green vehicles is accelerating in recent years. The results of this study are as follows: Consumer type (personal value pursuit type, price value pursuit type) was significant difference between consumer. The results of this study were as follows: First, there was no significant difference in the characteristics of consumers (gender, age, monthly average income) and purchase intention according to age, gender and monthly average income, Image has a positive (+) impact on eco-friendly vehicles. This suggests that the development and market participation of next - generation green vehicles is accelerating and consumers 'interest is increasing, and the characteristics of environment - friendly vehicles and the government' s policy support are important factors.