• Proceedings of the Korea Information Processing Society Conference
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• 2002.11b
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• pp.1321-1324
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• 2002

최근 인터넷에서는 인터넷 방송, 스트리밍 서비스, VoIP 등 QoS 보장을 요구하는 새로운 응용 서비스들의 출현과 함께 IP QoS 등의 문제가 해결해야 할 가장 중요한 이슈로 등장하고 있다. 현재 인터넷은 모든 패킷을 동일하게 전달하는 Best Effort 서비스만을 제공하고 있기 때문에 패킷의 손실 또는 지연 등 QoS에 대한 요구 사항을 보장해 주지 못하고 있다. 따라서 인터넷 서비스의 QoS를 지원해 주기 위해서는 새로운 배S 서비스 모델을 요구 한다. 이러한 이유로 본 논문에서는 기존의 인프라를 최대한 이용한 클라이언트/서버 기반 스트리밍 시스템에서 QoS 지원 기법을 제안 한다. 제안된 QoS 지원 기법은 기존의 스트리밍 서비스에서 사용하는 프로토콜들을 이용하여 종단간의 QoS 지원하며, 스트리밍 시스템에서 서비스 도중 실시간으로 QoS 적용이 가능하며, 스트리밍 서버와 클라이언트에 새로운 모듈의 추가만으로 QoS를 지원할 수 있고, 대역폭에 대한 예측 기능도 지원 가능하다.

• Proceedings of the Korean Society of Computer Information Conference
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• 2020.07a
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• pp.175-176
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• 2020

본 연구의 목적은 장애인활동지원제도의 현황 및 문제점을 살펴보고 정책적 개선 방안을 제안하는데 목적을 두고자 하였다. 이를 위해 보건복지부 통계자료를 활용하여 전국의 장애인활동지원 서비스기관들의 현황과 서비스에서 나타나는 문제점들에 대해 파악하였다. 정책적 개선방안으로 장애인활동지원 기관정보 조회서비스의 표준화된 제공, 장애인 본인에게 적합한 지원 기관이 선정 될 수 있도록 정보 제공, 서비스 만족 향상에 이용자의 특성과 욕구를 신속하게 파악, 개별 서비스의 특성상 활동 과정에서 발생할 수 있는 갈등관리 대응, 개선이 필요기관 전문가의 지도 및 컨설팅 제공, 우수기관 사례관리를 통해서 노하우 공유, 회계프로그램을 효율적으로 수행을 위한 전문가 파견 및 지원을 통하여 서비스가 개선 될 수 있도록 정책적 제안을 하고자 한다.

• Journal of Information Management
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• v.42 no.1
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• pp.157-171
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• 2011

The purpose of the study is to develop mobile support services areas and detail mobile support service items according to their convention activities and analyze user preference. For this aim, a qualitative to extract mobile support service areas and detail mobile service items targeted to convention participants and a expert survey to analyze user preference are used. Firstly, based on a precedent study and expert review 20 mobile service areas and 43 detail service items are extracted. Secondly, results from expert survey are presented exploring user preferences for detail service items designed for convention participants.

• Journal of the Korea Convergence Society
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• v.11 no.6
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• pp.367-374
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• 2020

This study was conducted to provide basic data for prioritization of family support services by examining the importance and performance of family support for parents of children with special education. To achieve the purpose of the study, a questionnaire survey was conducted with 220 parents of children from special education nationwide. As a result of the study, the importance of all 29 family support service items was rated high, but the performance level was low, and statistically significant differences were found. In addition, as a result of analysis of importance and performance, family support services related to physical and physical well-being and disability-related support were evaluated as high-priority, low-practice services, and it was a task that should be presented as a priority in family support services. On the other hand, it was found that family support services in the areas of family interaction support or emotional well-being were considered to be services that should be avoided due to their low importance but high performance. Based on the results of these studies, the direction for the operation of family support services for children with special education needs to be suggested in the future.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2021.11a
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• pp.219-220
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• 2021

자율운항 선박 지원 6종 서비스는 인공지능 센서 기반 선박 접/이안 및 계류지원 서비스, 화물 양적하 및 선박 입출항 지원, 선박과 터미널 간 실시간 정보 교류를 통한 운항정보 동기화, PSC 점검지원, 선박의 주요 기기를 육상 시범운영센터에서 표출하는 상태모니터링 지원 서비스, 해양사고 발생 시 신속한 조치을 위한 사고 대응지원 서비스로 구성되어 있다. 이 연구에서는 개발되는 6종 서비스 성능검증이 원활히 수행될 수 있도록 육상과 실선박에 설치되어야 하는 장비, 선박과 육상서비스 센터의 데이터 전송을 위한 네트워크 인프라 그리고 종합 상황실 역할의 육상 시범운영센터를 구축하여 안전운항을 위해 6종서비스가 이루어 져야한다.

• Management & Information Systems Review
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• v.34 no.1
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• pp.121-142
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• 2015

This study focused on finding how to raise the positive effect of a service employee on the organization by strengthening his sympathetic feeling at the position of business, not the position of customer and how to reduce the negative effect. The specific objectives of the study are: First, the effect factors of the empathy abilities (cognitive empathy, emotional empathy) of a service employee are largely classified as the social support (supervisor support, co-worker support) to the service employee and the self-soothing ability. Therefore, this study tries to verify the relationship between the self-soothing ability, and social support and empathy which are preceding factors of the empathy of a service employee. Second, it also tries to verify the relationship between job stress and empathy ability(cognitive empathy, emotional empathy) of a service employee. As a result of the verification of the study hypothesis, first, the social support was distinguished as supervisor support and co-worker support, and the empathy ability was distinguished as cognitive empathy and emotional empathy. As a result of verifying the relationship between social support and empathy ability, the supervisor support did not have a positive effect on cognitive empathy while the co-worker support did have a positive effect of cognitive empathy. The supervisor support had a positive effect on emotional empathy and the co-worker support had a positive effect on emotional empathy. Second, the self-soothing ability of a service employee had a positive effect on empathy ability and a positive effect on both cognitive empathy and emotional empathy. Finally, the empathy ability(cognitive empathy, emotional empathy) of a service employee was shown to have a negative effect on the job stress of a service employee.

• Korean Journal of Social Welfare
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• v.58 no.1
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• pp.31-58
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• 2006

The purpose of this article is to analyze the structure and characteristics of the care manager systems of the long term care insurance in Japan's social welfare institution. In order to realize such purposes, this paper develops the discussion process as follows. Firstly, this paper examines the developmental processes and contents of the long term care insurance system and the care plan services which are the services to aid the utilization of long term care services. Secondly, this paper describes the care manager which conducts the role of care plan services intentively. Thirdly, this paper makes the research framework which is formulated as the legislative views about the care manager on the long term care insurance act, task systems, recruitment and retraining systems, and research data of care manager. Summarizing the contents of care manager's circumstances and characteristics about the long term care insurance, the results are explained as follows. that is to define care manager's status as the components of care plan center, to control indirectly the activities of care manager's care plan by operating care service center and care plan center in equal corporate, to set role and task ambiguously, to recognize care manager's role as the attributed role of care service center, to give licence and qualification in local government. Therefore, it's difficult to realize care plan depending on speciality and neutrality for the service user. The essential parts for the reform of care manager systems may be to separate care service center and care plan center and to redefine the task and role of care manager, the role and task of which should be put on care plan services.

• Journal of Korean Library and Information Science Society
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• v.51 no.1
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• pp.305-327
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• 2020

This study aims to suggest the ways to reinforce academic library's research support services for professors and researchers in Korea. For this purpose, this study collected the development plans of academic libraries in Korea, and analysed the plans for supporting research activities, and also analysed each library's homepage. And this research classified the research support services of academic libraries into eight types for further analysis. The types are 'subject guide', 'academic information literacy', 'research analysis service', 'research consulting', 'research ethics education', 'thesis writing guide', 'bibliography management program', 'interlibrary loan·original text copy'. As a result, it is shown that the most libraries emphasized 'custom-tailored user education' and marked it on development plan. As subsequent plans, libraries provided the action plans of 'expansion of scholarly DB instruction on each subject', 'expansion of custom-tailored research support services', 'construction of research support service system' one after another. This study suggests 'activation of subject guide service', 'expansion of academic information literacy programs for supporting research', 'introduction of research performance analysis services', and 'support for establishment of research ethics' as ways to strengthen academic libraries' research support services.

• Journal of Information Management
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• v.38 no.3
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• pp.137-160
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• 2007

The purpose of this study is to examine the meaning and status of the current service of academic libraries in the aspect of its supporting roles for academic courses. The research methods include an examination of model cases from the U.S.A. and Hong Kong and also an electronic questionnaire survey of 32 academic libraries in Korea(67% response rate). With the result of the research analysis, this study aimed to provide optimal administrative plans in e-learning environment.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.4
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• pp.369-390
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• 2012

This research analyzed the type of major research and support services provided by libraries in academic institutions. The research also investigated the awareness of users using the research and support services. We found that the awareness was influenced by users' major and status. In particular, prior usage of the services had statistically significant result depending on users' major and status. On the other hand, the rank of faculty members or the year of study for students were found to not have a significant influence on the general perception of the research support services. We also found that researchers require the support services in every stages of their study. In addition, the preference of training method and research guidance for such services differed by users' major.