• Title/Summary/Keyword: 서비스 신뢰도

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A Study on Correlations between Private Security Enterprise's Relationship Characteristics and Purchasing Behaviors (민간경비업체의 관계적 특성과 구매행동의 관계)

  • Kim, In-Jae;Cho, Sung-Jin
    • Korean Security Journal
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    • no.29
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    • pp.35-57
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    • 2011
  • While demands on private securities have been increase, expectations on the service quality as compensation for the investment expensive is also rising. However, private security services are in situations of not satisfying various customer's needs owing to insufficient special manpower, capital, and skills in spite of expected high-quality services toward customers. Therefore, this study aims to find out the causality between private security enterprises and relationship characteristics, purchasing behaviors of customers, and then searching for a marketing strategy that can provide best services to the enterprises that are confronting to limitless competitive systems by grasping customer's needs and necessities. For achieving this goal, the study objected to shop employees using private security enterprises after diving Cheonan City of South Chungcheong Province into South, East and East, West, and then collected 236 persons by using the convenience sampling. Regarding to research tools, this study used questionnaire having been recomposed based on previous researches home and abroad, and frequency analysis, reliability analysis, factor analysis, correlation analysis, and regression analysis were carried out data was treated by treatments by using SPSS version 18.0 statistic package for treating the data. Through above research methods and procedures, results could be gotten same as followings. First, correlations between private security enterprise's relationship characteristics and purchasing behaviors showed positive (+) relations, and the latter was increased as much as relationship characteristics were high. Second, as the result of analyzing correlations between private security enterprise's relationship characteristics and purchasing behaviors, reputation, physical features, and communication affected influences to word of mouth activities. Third, reputation and communication affected to repeated purchasing behaviors as the result of analyzing private security's relationship characteristics and repeat purchasing behaviors.

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Evaluation Scheme for EcoMobility Policy Based on Multi-criteria Decision Making, AHP and ANP (AHP와 ANP 중심의 다기준 의사결정 기반 생태교통정책 평가체계에 관한 연구)

  • KIM, Junghwa;KIM, Sukhee
    • Journal of Korean Society of Transportation
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    • v.35 no.3
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    • pp.183-196
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    • 2017
  • In this study, policy evaluation scheme was established to encourage the efficient implementation of EcoMobility which has been expanding gradually all around the world. A total of eight evaluation goals and 22 evaluation items are reviewed and suggested based on the three major evaluation categories of "Basic elements for EcoMobility", "Land use and transport system for EcoMobility", and "Implications and impact of EcoMobility". The results of this study are as follows: the result of AHP analysis which reflects only the hierarchical structure shows a high priority in "Elements for EcoMobility promotion", "Eco-fiendly transport infrastructure", and "Safety in transport". While in result of ANP which considered the elements' dependencies, "Eco-fiendly transport Services", "Welfare in transport", and "Environment by transport" have high weights and importances. In conclusion, this study would be useful to make reasonable judgment based on the analysis results of the two techniques in order to ensure reliability in evaluation of EcoMobility policy. Furthermore we have confirmed appropriate evaluation technique between AHP and ANP which is better to reflect the features of EcoMobility.

A Study on the Analysis of Electric Energy Pattern Based on Improved Real Time NIALM (개선된 실시간 NIALM 기반의 전기 에너지 패턴 분석에 관한 연구)

  • Jeong, Han-Sang;Sung, Kyung-Sang;Oh, Hae-Seok
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.18 no.4
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    • pp.34-42
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    • 2017
  • Since existing nonintrusive appliance load monitoring (NIALM) studies assume that voltage fluctuations are negligible for load identification, and do not affect the identification results, the power factor or harmonic signals associated with voltage are generally not considered parameters for load identification, which limits the application of NIALM in the Smart Home sector. Experiments in this paper indicate that the parameters related to voltage and the characteristics of harmonics should be used to improve the accuracy and reliability of the load monitoring system. Therefore, in this paper, we propose an improved NIALM method that can efficiently analyze the types of household appliances and electrical energy usage in a home network environment. The proposed method is able to analyze the energy usage pattern by analyzing operation characteristics inherent to household appliances using harmonic characteristics of some household appliances as recognition parameters. Through the proposed method, we expect to be able to provide services to the smart grid electric power demand management market and increase the energy efficiency of home appliances actually operating in a home network.

A Use-case based Component Mining Approach for the Modernization of Legacy Systems (레거시 시스템을 현대화하기 위한 유스케이스 기반의 컴포넌트 추출 방법)

  • Kim, Hyeon-Soo;Chae, Heung-Seok;Kim, Chul-Hong
    • Journal of KIISE:Software and Applications
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    • v.32 no.7
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    • pp.601-611
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    • 2005
  • Due to not only proven stability and reliability but a significant investment and years of accumulated -experience and knowledge, legacy systems have supported the core business applications of a number of organizations over many years. While the emergence of Web-based e-business environments requires externalizing core business processes to the Web. This is a competitive advantage in the new economy. Consequently, organizations now need to mine the business value buried in the legacy systems for reuse in new e-business applications. In this paper we suggest a systematic approach to mining components that perform specific business services and that consist of the legacy system's assets to be leveraged on the modem platform. The proposed activities are divided into several tasks. First, use cases that realize the business processes are captured. Secondly, a design model is constructed for each identified use case in order to integrate the use cases with the similar functionalities. Thirdly, we identify component candidates from the design model and then adjust the component candidates by considering common elements among the candidate components. And also business components are divided into three more fine-grained components to deploy them onto J2EE/EJB environments. finally, we define the interfaces of components which provide functionalities of the components as operations.

A Backup Node Based Fault-tolerance Scheme for Coverage Preserving in Wireless Sensor Networks (무선 센서 네트워크에서의 감지범위 보존을 위한 백업 노드 기반 결함 허용 기법)

  • Hahn, Joo-Sun;Ha, Rhan
    • Journal of KIISE:Information Networking
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    • v.36 no.4
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    • pp.339-350
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    • 2009
  • In wireless sensor networks, the limited battery resources of sensor nodes have a direct impact on network lifetime. To reduce unnecessary power consumption, it is often the case that only a minimum number of sensor nodes operate in active mode while the others are kept in sleep mode. In such a case, however, the network service can be easily unreliable if any active node is unable to perform its sensing or communication function because of an unexpected failure. Thus, for achieving reliable sensing, it is important to maintain the sensing level even when some sensor nodes fail. In this paper, we propose a new fault-tolerance scheme, called FCP(Fault-tolerant Coverage Preserving), that gives an efficient way to handle the degradation of the sensing level caused by sensor node failures. In the proposed FCP scheme, a set of backup nodes are pre-designated for each active node to be used to replace the active node in case of its failure. Experimental results show that the FCP scheme provides enhanced performance with reduced overhead in terms of sensing coverage preserving, the number of backup nodes and the amount of control messages. On the average, the percentage of coverage preserving is improved by 87.2% while the additional number of backup nodes and the additional amount of control messages are reduced by 57.6% and 99.5%, respectively, compared with previous fault-tolerance schemes.

A Study on the Empowerment Experience of Parents in Poverty -An Example of Parents Participating in the We Start Program- (빈곤부모의 역량강화 경험 연구 -위스타트 사례관리 대상 부모를 중심으로-)

  • Nam, Soo-Huh;Heo, So-Young;Koh, Yun-Soon;Lee, Gyeong-uk
    • Journal of the Korean Society of Child Welfare
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    • no.40
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    • pp.167-199
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    • 2012
  • This study intends to investigate the empowerment experience of parents in poverty with a specific focus on those who participated in the We Start case management program. Focus group and individual interviews were conducted to collect the data. Study results are as follows. First, the empowerment stages were found to be 'being isolated and powerless at a dead-end', 'solving the problem together while receiving attention and respect', 'raising children with hope', and 'actively engaging with the world'. Second, the meaning of empowerment for parents in poverty was 'actively engaging with the world by raising children with hope'. Third, the results of empowerment were improved self-efficacy, improved relationships with children, improved cooperative relationship with the service provider, and participation in self-help groups and volunteer activities in the community. Fourth, empowerment process started through the 'development of trust relationship with service provider and getting help', and 'change in children.' Fifth, active formation of relationships with help professionals and provision of correct information facilitated parents' empowerment. Based on the study results, several suggestions were made for practitioners to empower parents in poverty.

A Comparative Study on the Influence of Creation Shared Value Activities on Continuous Use Intention in Korean-Chinese Library Big Data Service: Focusing on Brand Quality and Social Resistance

  • Dong, JingWen
    • Journal of the Korea Society of Computer and Information
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    • v.24 no.10
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    • pp.129-137
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    • 2019
  • In this paper, we propose the purpose of this study is to examine whether the library's creation shared value activities in China and Korea affect brand quality, social status, and the influence of each variable according to the Chinese and Korean groups. To achieve the purpose of this study, the survey was conducted using questionnaires to users who have used the Big Data Sharing Service in Korean and Chinese libraries. A total of 500 questionnaires were distributed to participants in the study, and 460 of the recovered questionnaire were used in the final analysis, which eliminated unfaithful responses. The data collected through the survey were analyzed as frequency analysis, reliability analysis, confirmed factor analysis, and structured model using statistical programs SPSS22 and AMOS22. The results of the research identified through the empirical analysis of this study are as follows. First, the CSV activities of the library's big data have a significant influence on the brand quality and social status. Second, brand quality and social resistance has a significant positive effect on continuous use intention. Third, the influence of the CSV activities in Korean and Chinese libraries has been found to be partly different. Through the conclusion and discussion section, the theoretical implications of this study, practical implications and in-depth discussions on the limitations of the study and its future direction were presented.

Study of English Teaching Method by Convergence of Project-based Learning and Problem-based Learning for English Communication (프로젝트 기반과 문제해결 기반 융합 학습을 통한 영어 의사소통 교수법에 관한 연구)

  • Shin, Myeong-Hee
    • Journal of the Korea Convergence Society
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    • v.10 no.2
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    • pp.83-88
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    • 2019
  • This study examines the effects of student-centered project-based learning for the development of creative problem-solving skills, communication skills, critical thinking skills, and cooperation. A college students' creative personality test was used and pre-and post-test were performed. and TOEIC Speaking practice test by Educational Testing Service were selected to measure the English communication skills. The SPSS 18.0 was used and validated at a significance level of 5%. The result of this study shows that in the case of 'independence', the post-test average of the experimental group was statistically significant at the significant level (p<.01), which also showed statistically significant difference. There was statistically significant difference between the control group ($M=127{\pm}08.2$) and in the experimental group ($M=132{\pm}18.7$) applying project-based and problem-based convergent learning to English class were positively changed.

Evaluation of the Effectiveness of Surveillance on Improving the Detection of Healthcare Associated Infections (의료관련감염에서 감시 개선을 위한 평가)

  • Park, Chang-Eun
    • Korean Journal of Clinical Laboratory Science
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    • v.51 no.1
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    • pp.15-25
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    • 2019
  • The development of reliable and objective definitions as well as automated processes for the detection of health care-associated infections (HAIs) is crucial; however, transformation to an automated surveillance system remains a challenge. Early outbreak identification usually requires clinicians who can recognize abnormal events as well as ongoing disease surveillance to determine the baseline rate of cases. The system screens the laboratory information system (LIS) data daily to detect candidates for health care-associated bloodstream infection (HABSI) according to well-defined detection rules. The system detects and reserves professional autonomy by requiring further confirmation. In addition, web-based HABSI surveillance and classification systems use discrete data elements obtained from the LIS, and the LIS-provided data correlates strongly with the conventional infection-control personnel surveillance system. The system was timely, acceptable, useful, and sensitive according to the prevention guidelines. The surveillance system is useful because it can help health care professionals better understand when and where the transmission of a wide range of potential pathogens may be occurring in a hospital. A national plan is needed to strengthen the main structures in HAI prevention, Healthcare Associated Prevention and Control Committee (HAIPCC), sterilization service (SS), microbiology laboratories, and hand hygiene resources, considering their impact on HAI prevention.

A Study on the Development and Application of Workforce Capacity of Local Children Center (지역아동센터 종사자 업무 역량 척도 개발 및 타당화)

  • Park, Woon-ju;Song, Sun-Hee
    • The Journal of the Korea Contents Association
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    • v.19 no.4
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    • pp.256-266
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    • 2019
  • There are many different job skill evaluation scales, but the development of the job skill scale for the workers in the local child care centers has much to be improved. The purpose of this study is to develop and validate the job skill scales for the workers of local child care centers. It is also the purpose of this study to specify the scope of work for such workers and define the job skills to develop a tool to evaluate the job skills of them, eventually. As for the study method, the researcher conducted literature review and Delphi survey to extract the job skill factors. Then, after going through a discussion with an expert, the researcher developed the preliminary questions to verify the validity of the contents and the certification validity. For this, a survey was conducted with the workers in local child care centers across the country, and a total of 221 questionnaires have been used for analysis. With this, a total of five job skill factors for such workers were identified, based on which 20 questions were developed to constitute the scale. The sub-factors identified were student supervision, program planning, child education, administrative works, and link-up with the local community. The confidence level of the scale developed in this study was Cronbach ${\alpha}=.940$(N=221). With the scale of the job skills of the workers in local child care centers, it would be possible to develop various job skill programs. And, this would be able to be used for evaluating the job skill levels of not only the workers in the local child care centers but also other child-care service providers.