• Title/Summary/Keyword: 서비스평가

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Development and Feasibility of Indicators for Ecosystem Service Evaluation of Urban Park (도시공원의 생태계서비스 평가지표 개발 및 측정가능성 검토)

  • Kim, Eunyoung;Kim, Jiyeon;Jung, Hyejin;Song, Wonkyong
    • Journal of Environmental Impact Assessment
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    • v.26 no.4
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    • pp.227-241
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    • 2017
  • A human in urban areas has depended on ecosystem for well-being, so it is important to evaluate urban ecosystem services which contribute significantly to human well-being. In this study we classified ecosystem functions and set indicators used for evaluating ecosystem services of urban park by Delphi method. As a result, it derived 12 items and 14 indicators of ecosystem services to evaluate them such as vegetable garden, canopy cover, biodiversity, and educational programs. Based on the derived evaluation indicators, the feasibility of the indicators was examined by applying to two urban parks, Maetan park and Seoho-Ggotme park, in Suwon City. We also suggested strategies to improve each ecosystem services based on the results of evaluation. It is significant to recognize unknown services in urban parks. The results can be used for improving urban ecosystem services consistently in response to current rapid urbanization. In the future, the city should make a master plan on ecosystem service on urban area, beyond urban park, considering both of quality and quantity.

Measuring and Assessing Internet Service Quality at U.S. Public Libraries (미국 공공도서관의 인터넷 서비스 품질 평가에 대한 연구)

  • Chang, Yun-Keum
    • Journal of the Korean Society for information Management
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    • v.22 no.1 s.55
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    • pp.267-285
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    • 2005
  • As the Internet connections and services at U.S. public libraries have increased dramatically since 1990s, defining, assessing and measuring quality of these new electronic services have become a critical issue. This research was a study designed to identify key dimensions of Internet service quality at public libraries by providing a systematic framework for measuring and assessing the quality of Internet services. The study used modified SERVQUAL and SERVPERF instruments which have been widely used service quality measurement in business marketing areas and LibQUAL+ model which are widely adopted service quality measurement instrument in most of the academic libraries in U.S.

영국의 맞춤형 보증 서비스 제도 분석을 통한 국내 평가서비스 향후 발전방향

  • Go, Woong;Kwak, Jin
    • Review of KIISC
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    • v.19 no.2
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    • pp.99-108
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    • 2009
  • 정보화 사회가 추진됨에 따라 다양한 IT 제품 및 시스템의 개발이 증가되고 이를 통한 삶의 질적 향상 및 효율적인 생활을 이루게 되었다. 하지만 정보화 사회의 역기능 현상이 발생하게 되면서 IT제품 및 시스템의 보안성 평가 서비스에 대한 관심이 증가하게 되었다. 이에 따라 다양한 보안성 평가 서비스가 개발되고 연구되고 있는 상황이다. 본 고에서는 이러한 보안성 평가 서비스 개발 및 연구에 필요한 선행연구로서 영국의 맞춤형 보증 서비스 제도의 절차 및 기준을 분석하고 이를 기반으로 국내 평가 서비스의 향후 발전 방향에 대해 제시하고자 한다.

A Study on the Services Performance Evaluation of Intelligent Network Facilities (지능망 설비에서의 서비스 성능평가에 관한 연구)

  • Jeon, Hui Jong;O, Jung Min;Kim, Chun Su;Kim, Byeong Jin
    • The Proceedings of the Korean Institute of Illuminating and Electrical Installation Engineers
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    • v.9 no.2
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    • pp.138-138
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    • 1995
  • 본 논문에서는 지능망설비의 성능평가를 위한 평가모델 분석과 현재 운용 중인 지능망서비스 설비시스템에 적용하여 성능평가 모델 및 평가결과를 제시하였다. 평가 기법에는 시뮬레이션 및 운용해석 방법을 이용하였다. 평가 결과로서, 시뮬레이션과 운용해석 방법의 결과는 대체로 일치하였으며 지능망설비의 지연요소 보다 이용자-망 상호작용시간이 더 큰 영향을 주고 있음을 알 수 있었다. 본 논문에서 제안한 평가모델에서 지능망서비스 설비구조의 특성상 서비스처리용량을 확장할 수 있었고 서비스 성능을 고려한 정보통신설비 계획시 또는 서비스 운용관리시에 유용한 성능예측 기법으로 제공될 수 있으며 지능망서비스 설계시 서비스 성능을 고려한 통신설비 설계에 유용하게 이용되리라 기대된다.

Service Evaluation Models from Transit Users' Perspectives (대중교통 이용자 관점의 서비스 평가 모형 개발)

  • Kim, Won-Gil;Roh, Chang-Gyun;Son, Bong-Soo
    • Journal of Korean Society of Transportation
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    • v.30 no.1
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    • pp.149-159
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    • 2012
  • The evaluation of public transit service quality is more complicated than evaluating other aspects of transportation service. Although various measures of effectiveness [MOEs] for transit service have been studied and applied, a more comprehensive and accurate MOE is still required. In the past, either data from user surveys or the experience of bus agency administrators and/or engineers used to measure the quality of service. However, recently, with reliable and accurate real time data from BMS(Bus Management System) and BIS(Bus Information System), more reliable and accurate MOEs are available. This study develops a service evaluation model from users' perspectives, which is based on user' cost models that consider passenger access time, riding time, waiting time, and discomfort due to in-vehicle overcrowding, violation of traffic laws, and accident rate. For validating proposed model, data from the BMS and transit-fare cards (T-Money Card) for Seoul's No. 472 main bus line were used. Models developed in this study provided reliable results.

A Study on Developing a Service Quality Evaluation Model for Library Mobile Service (도서관 모바일 서비스 품질 평가 모형 개발에 관한 연구)

  • Han, Seunghee
    • Journal of the Korean Society for information Management
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    • v.34 no.4
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    • pp.273-292
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    • 2017
  • This paper aims to develop an evaluation model for library mobile services in terms of service quality. First, a literature review of the service quality evaluation model and the mobile library service evaluation was conducted. Then, based on the analysis, the evaluation model consisting of 4 quality dimensions, 10 quality factors, 39 quality measurement items was developed. Delphi method was applied to verify the validity of the model. Finally, a final model consisting of 4 quality dimensions, 9 quality factors, and 37 quality measurement items was derived. The evaluation model proposed in this study can be used as a measure of library mobile service quality and can be used as a guideline for improvement of library mobile service.

A Study on Security Evaluation for Mobile Web Services Message (모바일 웹서비스 메시지의 보안 평가에 관한 연구)

  • Lee, Seoung-Hyeon;Lee, Jae-Seung
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2007.06a
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    • pp.765-768
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    • 2007
  • In this paper, the security evaluation method about mobile web services message is suggested in the method for improving the safety an reliability about the mobile web services message. In order that the goal of this paper is accomplished, the security threat and the security vulnerability which can be occurred in the mobile web services message are defined. The evaluation method for performing the security evaluation about the mobile web services message is defined. Also, the requirements for the mobile web services message security evaluation are defined. Finally, the evaluation framework for performing the mobile web services message security evaluation is constituted, and the evaluation scenario example is suggested. By using the mobile web services message security evaluation defined in the paper, before the mobile web services is deployed, the security threats and security vulnerability can be verified. Also, the countermeasure for the security threat and security vulnerability discovered in the verification result can be prepared. Therefore, the sorority and reliability about the mobile web services can be improved.

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A Framework for Evaluating Ubiquitous Services using Fuzzy AHP (Fuzzy AHP를 이용한 유비쿼터스 서비스 평가 프레임워크)

  • Kim, Su-Yeon;Hwang, Hyun-Seok
    • Journal of Korea Society of Industrial Information Systems
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    • v.13 no.5
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    • pp.158-167
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    • 2008
  • In recent years, various information technologies including ubiquitous computing technology have been developed and deployed. The more ubiquitous services based on ubiquitous technology have widely been spread, the more evaluation methods of those services are required. In this study, we suggest a framework for evaluating ubiquitous services by identifying evaluation factors and their relative importances. Combining review of related works and experts' opinions on the evaluation, we calculate the factors affecting ubiquitous service evaluation and relative importances among those factors using fuzzy Analytical Hierarchy Process (AHP). We conduct a case study to illustrate the applicability and feasibility of the suggested framework.

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A Service Selection Method using Trust Evaluation in QoS based Web Services Composition (QoS 기반 웹서비스 조합에서 신뢰성 평가를 통한 서비스 선택 기법)

  • Kim, Yu-Kyong;Ko, Byung-Sun
    • Journal of KIISE:Software and Applications
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    • v.36 no.1
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    • pp.1-9
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    • 2009
  • In heterogeneous and distributed computing environments, with an increasing number of Web services providing similar functionalities, the reliability of Web services is a critical decision factor. To fulfill the open business model such as cooperation among enterprises, several Web services can be composed into the upper level business transaction. In Web services composition, the reliability of services is more and more critical. Though each unit Web service can be reliable, the reliability of the composed service is not guaranteed. Thus a way to efficiently assess and select composed Web services is needed. In this paper, we define new metrics for measuring the trust value of Web services, and propose an evaluation method to predict the trustworthy degree of the composed services based on the metrics. We also define a conceptual framework to support optimal Web services selection based on the proposed trust evaluation method. By selecting using the quantitative measurement rather than intuitive selection of the service user, it allows the service users to select the high reliable service meeting their quality requirements well.

Evaluation Environment of Web Application Intrusion Detection Systems (웹 어플리케이션 IDS 평가를 위한 테스트 환경 설계 및 구축)

  • 서정석;이영석;김한성;차성덕
    • Proceedings of the Korean Information Science Society Conference
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    • 2004.10a
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    • pp.463-465
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    • 2004
  • 최근 기업이나 국가 기관의 다양한 서비스 제공 요구와 함께 웹 서비스의 유용성과 용이성이 맞물려 웹 서비스 사용량은 꾸준히 증가하고 있으며, 웹 서비스 보안의 필요성은 매우 높아졌다. 그러나 다른 인터넷 서비스들에 비해 웹 서비스에 대한 보안은 연구 부족으로 인하여 기술적 수준이 낮으며, 오히려 웹 서비스에 특화된 보안 기술과 도구의 부족으로 인하여 웹 공격의 빈도와 피해는 점점 증가하고 있는 추세이다. 웹 서비스를 효과적으로 보호하기 위해서는 웹 서비스에 특화된 침입 탐지 기술이 필요하며, 이를 평가하기 위한 웹 IDS 평가 환경과 평가 기준이 필요하다. 본 연구에서는 웹 IDS 평가를 위한 평가 기준과 테스트 환경 설계에 대해서 알아보고자 한다.

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