• Title/Summary/Keyword: 서비스의 품질

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Security and Trust of Mobile Payment Apps : Focus on Personal Predisposition and Security Signal (모바일 결제 앱에서의 보안과 신뢰 : 개인의 성향과 보안 신호를 중심으로)

  • Kim, Min-Gyung;Choi, Boreum
    • The Journal of the Korea Contents Association
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    • v.19 no.5
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    • pp.194-204
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    • 2019
  • The mobile payment app market has been expanding recently. However, the usage rate of mobile payment apps is not meeting service providers' expectations due to concerns about security and privacy. This study investigated how personal predisposition and how the security signals of the payment app affect users' perceived privacy and security risks, and how these factors ultimately affect the trust of mobile payment apps. The results showed that privacy concerns increase the risk of perceived personal information leaks and reduce perceived mobile system security, while familiarity, perceived reputation, and assurance seal reduce the risk of perceived personal information leaks and increase perceived mobile system security. Finally, it revealed that the reduced risk of perceived personal information leaks and the increased security of mobile systems had a positive impact on the reliability of mobile payment apps.

Research on the impact factors of smartphone medical APP user experience - centered on Chinese medical APP (스마트폰 의료 앱 사용자 체험의 영향 요인에 관한 연구 - 중국 의료 앱을 중심으로)

  • Zhang, Zhuo;Jang, Chung-Gun
    • Journal of the Korea Convergence Society
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    • v.12 no.4
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    • pp.125-133
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    • 2021
  • With the advent of experience era, the user experience has attracted much attention in all walks of life. And the importance of user experience emphasize began to be emphasized. It analyzed the interfering factors of user experience of smart phone medical APP, and evaluated their relative importance. Then it made suggestions on the priority of medical APP development and provided reference for medical APP design optimization and service quality improvement. First of all, based on the related research about user experience theory, smartphone APP user experience and mobile medical APP, it summarized the user experience elements of smartphone medical APP. Secondly, 200 subjects in the 20-40 age group who chose smartphone download experience and used medical APP were surveyed to rate the effect of 18 factors. The results show that the factors such as product resources, medical advertising recommendations, doctor-patient interaction, emotional pleasure, easy to learn, and other factors have a significant impact on users' good experience when using app.

A Study on Performance Measurement of Generational Diversity Company using Balanced Scorecard (BSC): The case of Japanese Companies (균형성과평가(BSC)모델을 활용한 청년·고령자 고용상생기업의 경영성과측정 -일본의 사례분석을 중심으로-)

  • Kim, Moon-Jung;Chung, Soon-Dool;Kim, Ju-Hyun
    • Korean Journal of Labor Studies
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    • v.23 no.1
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    • pp.221-253
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    • 2017
  • This study aims at analyzing the management strategy and performance of companies that have been pursuing Generational Diversity. The management strategies were examined in terms of production, organizational structure and skill development. Performance was then evaluated using Balanced Scorecard (BSC). We selected four Japanese companies that practice Generational Diversity between the younger(age less then 34) and older generation(age older then 65). Our findings suggest the following. The common management strategies of the four companies include 1) creating generation-diverse teams 2) ensuring flexible work arrangements and 3) providing skill training programs. These strategies have yield positive outcomes such as sales increase, cost reduction (financial perspective) and expansion of the market share (customer perspective). Non-financial performance includes improvement of product and service quality (internal business perspective) and skill improvement of both the young and the old workers (learning and growth perspective). This study provides practical implications to domestic companies for their successful management of generational diversity in workplace.

A Digital Nominative Proxy Signature Scheme for Mobile Communication (이동 통신에서 적용 가능한 수신자 지정 대리 서명 방식)

  • 박희운;이임영
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.11 no.2
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    • pp.27-35
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    • 2001
  • Based on the development of mobile communication, the future mobile communication systems are expected to provide higher quality of multimedia services for users than today\`s systems. Therefore, many technical factors are needed in this systems. Especially the secrecy and the safety would be obtained through the introduction of the security for mobile communication. In this paper, we presents a digital nominative proxy signature scheme that processes a user\`s digital signature and encryption using the proxy-agent who has more computational power than origins in mobile communication. The proposed scheme provides non-repudiation and prevents creating illegal signature by the origin and proxy-agent in a phase of proxy signature processing. Also this scheme satisfies the confidentiality and safety in the mobile communication through a confirming signature by the right receiver.

The Effect of Ecotourism Perception on Behavior Intention and Satisfaction of University Students (대학생의 생태관광 인식이 행동의도 및 만족도에 미치는 영향)

  • Lee, Yk-Su
    • The Journal of the Korea Contents Association
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    • v.21 no.1
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    • pp.268-276
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    • 2021
  • The purpose of this study was to investigate the effect of the value perception of ecotourism on the behavioral intention and satisfaction of university students. The results of the study are as follows. First, it was found that all ecotourism value recognition factors, such as cognitive value, emotional value, and functional value, had a positive(+) effect on satisfaction. Second, it was found that all ecotourism recognition factors, such as cognitive value, emotional value, and functional value, had a positive(+) effect on behavioral intention. These results show that the higher the awareness of ecotourism is, the higher the satisfaction and behavioral intentions of ecotourism are, but the functional value made up of services, quality, and programs has relatively less influence than other factors. Therefore, various marketing strategies and educational programs such as the development of accessible weekend products and development of sustainable light-emitting products that can respond to each ecotourism value recognition factor that affects the ecotourism product satisfaction and behavior intention should be developed.

P2P Systems based on Cloud Computing for Scalability of MMOG (MMOG의 확장성을 위한 클라우드 컴퓨팅 기반의 P2P 시스템)

  • Kim, Jin-Hwan
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.21 no.4
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    • pp.1-8
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    • 2021
  • In this paper, we propose an approach that combines the technological advantages of P2P and cloud computing to support MMOGs that allowing a huge amount of users worldwide to share a real-time virtual environment. The proposed P2P system based on cloud computing can provide a greater level of scalability because their more resources are added to the infrastructure even when the amount of users grows rapidly. This system also relieves a lot of computational power and network traffic, the load on the servers in the cloud by exploiting the capacity of the peers. In this paper, we describe the concept and basic architecture of cloud computing-based P2P Systems for scalability of MMOGs. An efficient and effective provisioning of resources and mapping of load are mandatory to realize this architecture that scales in economical cost and quality of service to large communities of users. Simulation results show that by controlling the amount of cloud and user-provided resource, the proposed P2P system can reduce the bandwidth at the server while utilizing their enough bandwidth when the number of simultaneous users keeps growing.

A Study on the Service Quality of Audiobook Using Revised IPA (수정된 IPA 기법을 적용한 오디오북 서비스품질에 관한 연구)

  • Lee, Tae Won;Sung, Haeng Nam;Kwon, Jin Taek
    • The Journal of Information Systems
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    • v.30 no.4
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    • pp.329-347
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    • 2021
  • Purpose The purpose of this study is to examine the review of previous studies based on audiobooks, 1) using the IPA method, we examine the quality of audiobooks that listeners perceive as important and the quality of preferred audiobooks, 2) improvement directions for activating audio content and audiobook platform, to seek ways to establish strategic plans for the audiobook market. Design/methodology/approach This study conducted and experiment using three factors(usability, information and interaction) used in web service quality(WebQual). Usability consists of the availability of time, such as the use of audiobooks for hobbies and the ease of search. Information consists of the trends of the times, topics of converation and the latest trends. Interaction consists of the proportion and depth of celebrities. After that, grid analysis was performed using the traditional IPA method and the revised IPA method. It was judged that identifying and analyzing the preference for service provision and new content was more valuable than the Performance used in the existing method. Findings According to the results of the empirical analysis, it was found that the conversation material corresponding to informativity did not affect the audiobook during the online quality analysis. It is believed that improvements can be found through content production related to entertainment, webtoons, and general common sense that can increase listeners' interest. In addition, it was found that the advertising effect of celebrities corresponding to interactivity did not affect the results of this study, which should increase the concentration and immersion of listeners by increasing the technology for audiobooks.

Analysis on drinking water use change by COVID-19: a case study of residential area in S-city, South Korea (COVID-19 확산에 따른 상수도 사용량 변화 분석: 국내 S시 주거지역을 대상으로)

  • Jeong, Gimoon;Kang, Doosun;Kim, Kyoungpil
    • Journal of Korea Water Resources Association
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    • v.55 no.1
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    • pp.11-21
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    • 2022
  • The COVID-19 started to spread at early 2020 in South Korea and has been threatening our life in many aspects. Countermeasures such as social distancing to prevent COVID-19 spread have brought many changes in our society an human life. In this study, as a part of the COVID-19 pandemic management, drinking water usage change is analyzed to evaluate potential risks on water supply service. We collected hourly water use data of residential area in S city, which is a mid-size city in South Korea, before and after the COVID-19 pandemic. The collected data were analyzed to reveal the changes in total water consumption, water usage weight, and hourly water-demand pattern caused by the COVID-19 pandemic. The case study revealed the noticeable changes in water consumption caused by the COVID-19 pandemic and required more secured and adaptive operation of drinking water system under the pandemic situation caused by infectious disease.

Analysis of Operation Areas for Automatically Tuning Burst Size-based Loss Differentiation Scheme Suitable for Transferring High Resolution Medical Data (고해상도 의학 데이터 전송에 적합한 자동 제어 버스트 크기 기반 손실 차등화 기법을 위한 동작 영역 분석)

  • Lee, Yonggyu
    • Journal of Digital Convergence
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    • v.20 no.4
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    • pp.459-468
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    • 2022
  • In medical area, very high resolution images, which is loss sensitive data, are used. Therefore, the use of optical internet with high bandwidth and the transmission of high realiability is required. However, according to the nature of the Internet, various data use the same bandwidth and a new scheme is needed to differentiate effectively these data. In order to achieve the differentiation, optical delay line buffers are used. However, these buffers is constructed based on some optimal values such as the average offered load, measured data burst length, and basic delay unit. Once the buffers are installed, they are impossible to reinstall new buffers. So, the scheme changing burst length dynamically was considered. However, this method is highly unstable. Therefore, in this article, in order to guarantee the stable operation of the scheme, the analysis of operation conditions is performed. With the analysis together with the scheme, high resolution medical data with the higher class can transmit stably without loss.

Analysis of recognition of lecture and satisfaction with its quality among dental technology students (일부 치기공과 학생의 비대면 강의 서비스 품질 인식 및 만족도 분석)

  • Kwon, Eun-Ja;Esther, Choi;Soo, Han Min;Kim, Chang-Hee;Kim, Hyeong-Mi
    • Journal of Korean Dental Hygiene Science
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    • v.4 no.2
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    • pp.53-65
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    • 2021
  • Background: To survey and analyze awareness and recognition during a non-face-to-face lecture, and satisfaction with among dental technology students. Methods: Total 179 undergraduates were surveyed from the Department of Dental Technology. Frequency analysis, cross analysis, independent sample t-test, correlation analysis, and multiple regression analysis were used for analyzing statistics. Results: Overall satisfaction with the non-face-to-face lecture was the highest (p=.037) while watching a recorded lecture in the theory curriculum subject. In the case of practical subjects, satisfaction with face-to-face lectures appeared to be higher (p=.039) compared to non-face-to-face lectures. Factors influencing the recognition of non-face-to-face lecture quality included awareness of a place to conduct a class and of face-to-face delivered lecture quality, satisfaction with face-to-face lecture, and satisfaction with non-face-to-face lecture. Factors affecting satisfaction with a non-face-to-face lecture included a place to conduct a class, the most effective theory non-face-to-face class method, the method of having been experienced the most among non-face-to-face lecture methods, and the recognition of non-face-to-face lecture quality. Conclusions: Future educational environment should include combined face-to-face and non-face-to-face lectures. An efficient educational indicator will be needed to evaluate learners' assessments and opinions about online classes, followed by its application to teaching methods.