• Journal of the Society of Disaster Information
• /
• v.13 no.4
• /
• pp.550-561
• /
• 2017

This paper deals with the improving issues and methods for 119 dispatcher's work and training manual in order to improve their emergency response ability in Korea. Firstly, it was investigated and compared on manuals and training methods for the reception of emergency calls between South Korea and the USA. And then, specific improvement methods were considered by questionnaire for 95 dispatchers who work at 119 communication center in Gyeonggi-do in the basis of surveys. As a result, people and equipment related to 119 have been continuously upgraded, however, their work depend on their personal experiences and capabilities but because of the insufficient pretraining for the dispatchers. Also, the manpower is still insufficient overall compared to the work. Therefore, it is necessary to secure the expertise of the dispatchers through the systematic training program and proper training and test standards for 119 dispatchers, and to prevent errors in the logic of the situation and systematize their work by standardizing the response work and arranging appropriate manpower.

• Proceedings of the Korean Society of Disaster Information Conference
• /
• 2017.11a
• /
• pp.185-186
• /
• 2017

119 신고센터 상황요원의 매뉴얼이 상황에 맞게 변경 되어야 하며, 신고자의 위치파악에 필요한 지도정보 및 GPS정보의 정확성 상활실 인력보강으로 상화요원의 심리적 안전감이 필요로 한다. 또한 부적잘한 상황 접수시에는 강력한 대응반안으로 대처 할수잇게 하여야 한다.

• The Journal of the Korea institute of electronic communication sciences
• /
• v.10 no.4
• /
• pp.461-467
• /
• 2015

119 Integrated Emergency Management System, 119 IEMS hereinafter, is specialized command and control system for fire H.Q., that supports effective response activity at Fire, Rescue, and First Aids; it covers the emergency call taking, dispatch command delivery and situation control after dispatch command. While the efficiency of emergency response activity of call-taker and dispatcher is directly linked to the capability of qualified response in protecting the life and properties at real-time emergency condition, there is not any similar simulator system that can be used for training purposes for newly allocated personnel or beginner of emergency call taking and dispatch activity - 119 IEMS in fire H.Q. is the operation system that cannot be shared with other purposes, and they're highly expensive ICT system and infrastructure to be used as training and education. 119 Integrated Emergency Management Simulator System, 119 IEMS Simulator, was developed to be utilized in low cost for the training of 119 emergency call taker and dispatcher, and it can be used in training of various types of disaster and emergency handling, spans to emergency call taking, dispatch command, and field report and situation control after dispatch command.

• Proceedings of the Korea Database Society Conference
• /
• 1999.06a
• /
• pp.445-455
• /
• 1999

오늘날 우리 생활은 정보시스템에 크게 의존하고 있다. 정보시스템의 성능과 오류 여하에 따라 우리의 생활도 직접적으로 영향을 받는다. 이에 오늘날 정보시스템의 품질에 대한 관심이 점차 높아지고 있다. 특히 어떻게 하면 소프트웨어의 품질을 향상시키고 보증할 수 있는가가 초미의 관심사이다. 이러한 소프트웨어 품질 향상을 위한 연구도 나름대로 진행되어 오고 있다. 품질의 특성을 정의하고 이를 평가하고 측정할 수 있는 지표의 개발과 같이 품질관련 기술적 이슈는 상당히 많이 연구되어 왔다. 또한 외국에서 개발된 품질수준 또는 기준을 토대로 이를 국내 상황에 적용하려는 움직임도 있어왔다. 그러나 국내 소프트웨어 개발업체의 품질보증 활동에 대한 실증적 연구 즉 품질의 중요성에 대한 개발 요원의 인식, 품질보증을 위한 구체적 적용 실태 등에 대한 연구는 부족한 실정이다. 이에 본 연구에서는 국내 품질관리의 실태와 문제점을 기존 문헌을 토대로 분석한다. 아울러 이를 토대로 국내 개발요원과의 인터뷰를 통하여 국내 품질관리 수준의 향상을 위해 취해야 하는 노력을 제시하고자 한다.

• Proceedings of the Korea Inteligent Information System Society Conference
• /
• 1999.03a
• /
• pp.445-455
• /
• 1999

오늘날 우리 생활은 정보시스템에 크게 의존하고 있다. 정보시스템의 성능과 오류 여하에 따라 우리의 생활도 직접적으로 영향을 받는다. 이에 오늘날 정보시스템의 품질에 대한 관심이 점차 높아지고 있다. 특히 어떻게 하면 소프트웨어의 품질을 향상시키고 보증할 수 있는가가 초미의 관심사이다. 이러한 소프트웨어 품질 향상을 위한 연구도 나름대로 진행되어 오고 있다. 품질의 특성을 정의하고 이를 평가하고 측정할 수 있는 지표의 개발과 같이 품질관련 기술적 이슈는 상당히 많이 연구되어 왔다. 또한 외국에서 개발된 품질수준 또는 기준을 토대로 이를 국내 상황에 적용하려는 움직임도 있어왔다. 그러나 국내 소프트웨어 개발업체의 품질보증 활동에 대한 실증적 연구 즉 품질의 중요성에 대한 개발 요원의 인식, 품질보증을 위한 구체적 적용 실태 등에 대한 연구는 부족한 실정이다. 이에 본 연구에서는 국내 품질관리의 실태와 문제점을 기존 문헌을 토대로 분석한다. 아울러 이를 토대로 국내 개발요원과의 인터뷰를 통하여 국내 품질관리 수준의 향상을 위해 취해야 하는 노력을 제시하고자 한다.

• Korean Security Journal
• /
• no.39
• /
• pp.37-61
• /
• 2014

Nowadays the world is threatened because of terrors that take aim at Soft-Targets available and easy to access to the people rather than more secured Hard-Targets. The inspection department of the Presidential Security Service develops and acts a perfect safety plan wherever the President stays so that it is possible to get immediate actions for various contingencies. Some events, in which the President take part, could be held in a lower or higher store in a tall building. Additional to the routine work at this case it is to emphasize on a plan of fire precaution to check the spot and respond to a real fire situation, so that the damage could be minimized. First, the agents of the President Security Service should possess basic knowledge concerning to the fire accidents and be trained on their manuals, even in a busy events plan. An organization, whatever it is, could be improved in that it tries to develop not only the personal abilities, but also education programs of the organization continually. And enhanced abilities of the members lead to the driving force for the advance. The knowledge of fire accident should be able to adapt to the real situation. Second, related to the event, it should be cooperated with the relevant departments, so that it is possible to conduct and control the system. It is urgently required to know that the security event could not be done perfectly with only one part or department. Third, from the time of recognizing of the event it is necessary for the fire department to get an action plan with fire fighting measures, evacuation measures based of the instructions given by the Security Service. Fourth, on the knowledge of the action plan of the fire department the Security Service should inspect the safety activities of the spot and establish the practical operation plan through the fire fighting and evacuation plan. Fifth, the Security Service should share final informations and plan of fire fighting in a high-rise building with the other relevant departments. If not, it could cause a great confusion that could lead to a great damage.

• The Korean Journal of Archival Studies
• /
• no.55
• /
• pp.39-71
• /
• 2018

The purpose of this study is to examine the reality of the records management of the National Assembly members and suggest a desirable alternative. Until the Public Records Management Act was enacted in 1999, the level of the records management in the National Assembly was not beyond that of the document management in both the administration and the legislature. Rather, the National Assembly has maintained a records management tradition that systematically manages the minutes and bills since the Constitutional Assembly. After the Act was legislated in 2000, the National Assembly Records Management Regulation was enacted and enforced, and the Archives was established in the form of a subsidiary organ of the Secretariat of the National Assembly, even though its establishment is not obligatory. In addition, for the first time, an archivist was assigned as a records and archives researcher in Korea, whose role is to respond quickly in accordance with the records schedule of the National Assembly, making its service faster than that of the administration. However, the power of the records management of the National Assembly Archives at the time of the Secretariat of the National Assembly was greatly reduced, so the revision of the regulations in accordance with the revised Act in 2007 was not completed until 2011. In the case of the National Assembly, the direct influence of the executive branch was insignificant. As the National Assembly had little direct influence on the administration, it had little positive influence on records management innovation under Roh Moo-Hyun Administration. Even within the National Assembly, the records management observed by its members is insignificant both in practice and in theory. As the National Assembly members are excluded from the Act, there is no legal basis to enforce a records management method upon them. In this study, we analyze the records management problem of the National Assembly members, which mainly concerns the National Assembly records management plan established in the National Archives. Moreover, this study proposes three kinds of records management methods for the National Assembly members, namely, the legislation and revision of regulations, the records management consulting of the National Assembly members, and the transfer of the dataset of administrative information systems and websites.