• Journal of the Korea Academia-Industrial cooperation Society
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• v.20 no.2
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• pp.144-152
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• 2019

Reckless use of the Internet by children is a barrier to daily life and has a negative impact on children's physical, psychological and relational aspects. But more and more children depend on the Internet. Thus, the study conducted a meta-analysis to examine the effectiveness of group programs that involve Internet addiction among elementary school students. The study analyzed 18 studies of a local Internet group counseling program. First, the overall effectiveness of Internet-dependent group programs that cause Internet addiction reduction in elementary school students is shown to be g=0.90, indicating that group counseling programs are effective in reducing Internet addiction and changing related variables. Second, as a result of verifying differences between groups, there were differences in effectiveness in voluntary participation motivations. Therefore, intervention by elementary school students requires preventive training for smart phones so that voluntary participation can occur, and education for parents to develop autonomy for children to use smartphones properly. And rather than making these efforts limited to smart phones, IT retriever education needs to be organized.

• The Journal of the Korea Contents Association
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• v.22 no.7
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• pp.443-477
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• 2022

The purpose of this study was to explore the continuing bonds experienced by adolescent victims' 15 parents of the Sewol ferry disaster. The research aim is to classify the continuing bonds into representational, functional, emotional, and relationship characteristics through contents analysis and identify them. The way dimension was found to be continuing bond through "physical objects and space," "dream and spiritual exchange," "personal memorial and ritual activities," "thoughts of deceased children," and "surviving children." In the "functional dimension," it was found that sustainable ties help families find new meanings and purposes in their lives and comfort them by making them feel they are with their children. In addition, at the emotional level, they experienced 'positive emotions' while feeling with their children, and experienced 'pain', and some research participants found it difficult to sustain the bond itself. At the level of each relationship characteristic, the relationship between parents and children was an extension of the relationship even after the child was deceased, and the relationship characteristics were reproduced. The implications for grief counseling were presented by applying a dead two-axis model to the results of this study.

• The Journal of the Convergence on Culture Technology
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• v.10 no.4
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• pp.373-381
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• 2024

We confirmed that the children affected by child abuse, which has recently become an issue in the counseling field, were the highest in the ages of 10-17, and the number of occurrences by parents was the highest. We tried to understand the hardships of parents with adolescent children while conducting counseling and parental education to understand the difficulties of parenting experiences that play an important role in growing children. Therefore, this study attempted to analyze the subjective perception types and characteristics of each type of parenting experience of parents with adolescent children using the Q methodology. After forming a Q population and extracting the 33-question statement of the Q sample, the P sample was classified into the Q sample of 35 parents with adolescent children, and the perception type analysis was conducted with the QUANL program. As a result of our study, it was found that Type 1 was the unconditional love and understanding type, which was recognized as a process of endless understanding of children, Type 2 was the "reflection and change type," which recognizes empathy with children, communication, and parental reflection and change, Type 3 was the "learning and psychological independence assistance type," which recognizes that children should be psychologically independent and grow, and Type 4 was the "regret and identity confusion type," which recognizes regret about raising children in childhood and identity confusion as parents. Our study is meaningful in that it classified the subjective perception structure of parenting experiences perceived by parents with adolescent children by type. It is expected that this subjectivity study on parenting experiences will be used as basic data for parental education and parental counseling to raise adolescent children.

• The Korean Journal of Elementary Counseling
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• v.9 no.1
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• pp.1-20
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• 2010

This research was carried out to see that to what extent KSD reaction can be related to types of sociometric status, and it was carried out on the basis of an hypothesis that KSD reactions of elementary school students in high grades(4th, 5th, 6th grades) would vary according to gender and 5 types of sociometric status, For that purpose, sociometry which were developed by Ahn Iehwan(2007) and KSD, were implemented with students of 20 classes (5 classes of 4th grade, 5 classes of 5th grade and 10 classes of 6th grade) at an elementary school in A city. Number of students surveyed was 366 and it was not exactly the stratified cluster sampling method. To verify 3 hypotheses, independent samples t-test, one way ANOVA, discriminant analysis were made. As a result, there was statistically significant difference in action factor and characteristics factor among 3 factors of KSD reaction by gender, but there was not statistically significant difference in dynamics factor. The result of one way ANOVA showed there was statistically significant difference in characteristics factor and dynamics factor among female students, but there was not statistically significant difference in action factor. Therefore, it was understood that characteristics factor of KSD reaction was closely related to gender difference and types of sociometric status. From the result of this research, it was considered necessary to review KSD scoring system suggested by 田中志帆(2009). And lastly, it was observed that KSD reaction was not effective in evaluating sociometry, and a new approach to the projective drawing test was suggested as a supplementary method for sociometry.

• Journal of Digital Convergence
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• v.14 no.4
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• pp.459-469
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• 2016

The purpose of this study is to classify the subtypes of perpetrators of school violence based on their psychological characteristics. In order to classify the students, questionnaires/interviews which consist of 6 factors (Cognitive Impulsivity, Unplanned Impulsivity, Depression, Anxiety, Peer Conformity, and Self assertion) and 19 questions were administered to 86 perpetrators of school violence. Then, a two-step cluster analysis was performed with the survey results of 74 perpetrators. As a result, three clusters were identified and named as follows: 1) Impulsive Vulnerability, 2) Emotional Vulnerability, and 3) Social Vulnerability. Scrutinizing the detailed characteristics of each cluster, the first cluster, Impulsive Vulnerability, showed higher scores on Cognitive Impulsivity and Unplanned Impulsivity, compared to the other two clusters, while Depression and Anxiety scores were lower. The second cluster, Emotional Vulnerability, showed higher scores on Depression and Anxiety, while Cognitive Impulsivity and Unplanned Impulsivity scores were lower. The third cluster, Social Vulnerability, showed the highest score on Peer Conformity among the three clusters. However, Self assertion scores were the lowest in this cluster, and Cognitive Impulsivity, Unplanned Impulsivity, depression, and anxiety scores were lower than in the others. This study will provide a useful insight for facilitating teachers and parents' understanding of the psychological characteristics of school violence perpetrators and thereby contributing to effective intervention.

• Korean Journal of Culture and Social Issue
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• v.26 no.4
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• pp.457-477
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• 2020

The purpose of this study is to confirm the effect of the young generation's Fairness perception on the hopelessness at the present time when the hopelessness of the future that young generation is experiencing is growing with social interest. This study examined the mediating effects of the perceived control and moderating effect self-esteem between the fairness perception and the hopelessness of the young generation. For this purpose, the self-reporting data of 313 young people in their 20s and 30s were collected. The results were as follows: First, fairness awareness was positively correlated with perceived control and self-esteem, and the hopelessness was negatively correlated with fairness awareness, perceive control and self-esteem. Second, perceived control mediated between fairness perception and the hopelessness, Third, self-esteem moderated the relationship between the fairness perception and the hopelessness. The high self-esteem group showed little change in hopelessness due to fairness perception while the low self-esteem group showed a big change in hopelessness due to fairness perception, which means that high self-esteem plays a role in alleviating hopelessness when fairness perception is low. The results of this study can be used as basic data to plan ways to improve mental health and quality of life.

• The Journal of the Korea Contents Association
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• v.21 no.11
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• pp.748-760
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• 2021

The purpose of the study is to examine the mediating effects of ambivalence over emotional expression and psychological flexibility on the relationship between employees' beliefs about emotional expression and attitudes toward seeking professional psychological help. The subjects of this study were 346 employees(male: 176, female:170) over the age of 19. Questionnaires including beliefs about emotional expression, ambivalence over emotional expression, psychological flexibility, attitude toward seeking professional psychological help were conducted and the collected data were analyzed by using SPSS and Macro. A summary of the results as follows. First, in the results of the correlation analysis on the primary factors had a significant correlation. Second, psychological flexibility had a mediating effect in the relationship between beliefs about emotional expression and attitude toward seeking psychological help while mediating effect of ambivalence over emotional expression was not significant. Lastly, the sequential mediating effect of ambivalence over emotional expression and psychological flexibility between beliefs about emotional expression and attitudes toward seeking professional psychological help was significant.

• Journal of Digital Convergence
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• v.10 no.8
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• pp.39-44
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• 2012

The objective of this paper is to provide the conceptual selection framework of SLA metrics to maximize the operation efficiency and satisfaction of IT outsourcing and how to select most efficient auto service call center and system. With these metrics, both customers and service providers can measure service performance of IT outsourcing service. Hence, it is expected to boost operation efficiency and customers' satisfaction. In that sense, this study gives the value to both outsourcing and outsourced companies through suggesting the proper SLA metrics selection framework which provides the standards of service performance measurement and the management of IT outsourcing service in accordance with their business strategy quantitatively and qualitatively. Also we perform a survey for two customers in real business to prove the logicality of this selection framework is working and to find out relationship between SLA practice and customers' satisfaction while they outsource their IT service.

• The Journal of the Korea Contents Association
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• v.20 no.10
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• pp.25-34
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• 2020

Community question and answering service is one of the main sources of information and knowledge in the Web. The quality of information in question and answer documents is determined by the clarity of the question and the relevance of the answers, and the readability of a document is a key factor for evaluating the quality. This study is to measure the quality of documents used in community question and answering service. For this purpose, we compare the frequency of occurrence by vocabulary level used in community documents and measure the readability index of documents by institution of author. To measure the readability index, we used the Dale-Chall formula which is calculated by vocabulary level and sentence length. The results show that the vocabulary used in the answers is more difficult than in the questions and the sentence length is longer. The gap in readability between questions and answers is also found by writing institution. The results of this study can be used as basic data for improving online counseling services.

• Proceedings of the Korea Contents Association Conference
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• 2009.05a
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• pp.652-658
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• 2009

As the rate of personnel expenses of contact center operating costs is the highest, we can reduce operating costs, if we answer a automatic phone call wholly or partially. The MCS(Managed Contact Services) play an important role in cost reduction and work efficiency related with voice self-services. The excellent functions of the MCS are able to implement self-service applications in network connected with effective network routing of the enterprise. The MCS makes a proper consultant rapidly response and process customer calls, improve customer processing services, and consequently increase customer satisfaction. The increase of customer satisfaction lead to improve profits and reduce the cost of building contact center infrastructure. In this paper, we analyze the contact center line capacity and PBX capacity based on the MCS. We can reduce communication costs and personnel expenses by reducing the call shifting need between consultants and rapidly solving customer questions with the MCS.